TECHNOBIT support tread + customer feedback - page 6.

Qeu

full member

Activity: 120

Merit: 100

Quote from: marto74 on February 20, 2015, 05:31:50 AM

Fair enough.
Again thank you all for the patience and understanding.
We are packing @ the moment .
Just a note : DPD representative here Speedy is accepting sendings in saturday until 14:00

Yes, you said the same 10 days back, you would ship my 8 repaired boards "tomorrow", and still nothing shipped. And that's 5 weeks after you receiving them and saying you would ship them back "in a few days". Empty words, as always.

Zich

legendary

Activity: 1190

Merit: 1000

Quote from: marvingateway on February 23, 2015, 04:21:01 AM

Interim Summary:
(I want to know if we're all on the same point.

)

The deadline set by us has passed.
For my part I have received a shipment ID from technobit.eu.
But this ID I cant confirm , neither at DPD nor at Speedy.
I'm waiting on this day , in the course of the day I 'm going to try several times to confirm the shipment ID.
Has anyone not received a shipment ID except soulistyce?
Can anyone confirm his shipment ID?

You can ask speedy about the tracking id from: http://www.speedy.bg/begin.php?page=spd_Opinions&lang=en

marvingateway

newbie

Activity: 51

Merit: 0

Interim Summary:
(I want to know if we're all on the same point.

)

The deadline set by us has passed.
For my part I have received a shipment ID from technobit.eu.
But this ID I cant confirm , neither at DPD nor at Speedy.
I'm waiting on this day , in the course of the day I 'm going to try several times to confirm the shipment ID.
Has anyone not received a shipment ID except soulistyce?
Can anyone confirm his shipment ID?

marvingateway

newbie

Activity: 51

Merit: 0

Quote from: soulistyce on February 21, 2015, 04:38:24 PM

Hi Martin, already send an email but no reply yet,
have you send my two orders together like i ask to,
on site only the 2hex4m is showing shipped, the 3x hex4m i order are showing being process,
you said every delay order is going to be send this week,
were they send or how mutch long have i got to wait for them???
[email protected]
hugo fernandes
Portugal
order THIFVNNBU and OTSRBRRVW

Quote from: soulistyce on February 22, 2015, 01:22:03 PM

my order THIFVNNBU still says Preparation in progress Huh

if it stays this way i want my refund Huh

May be they have send your two orders together in only one parcel.
If you want to be absolutely sure, then you must waiting until your package is arrived to you.
Of course, you can already do something before your parcel is arrived, but you have to pay all the costs of that with no chance of refund.
In my case these are about 120.- Euros, which the lawyer for the informations required.
(Great hourly rate. The advice has lasted only 15 minutes. I do not begrudge him. The guy is real great.)
If anyone would like to share these costs , here is my BTC-address: 1P9x6zR8txmr5dpAHg5TErECZhFQtZnwHG (Even the smallest amounts are welcome)

I would ask you to wait for your parcel.
When no 5 Miners in the parcel, do what I wrote in the other thread.
If you need more Supports, send me a PM.

soulistyce

hero member

Activity: 701

Merit: 511

my order THIFVNNBU still says Preparation in progress Huh

if it stays this way i want my refund Huh

Unblock64

full member

Activity: 128

Merit: 100

Quote

2015-02-22 14:51:23 Shipped

My order status ...
I'll see tomorrow when I will follow package ... Then I'll believe in impossible Cheesy

marvingateway

newbie

Activity: 51

Merit: 0

Quote from: Unblock64 on February 22, 2015, 05:41:36 AM

Quote

2015-02-21 11:35:56 Preparation in progress

but no tracking number and when I asked him 6 times ...
Tomorrow when not tracking number so no blah blah but I will ask money back

I agree with you 1000%.
If I do not have tracking id tomorrow, then they have squandered their last chance.
If you want it, then I write here or in the other thread about how what my lawyer said.
It 's enough energy once when one bears the cost.
When I think of it, we do it better then via PM.

+++UPDATE+++UPDATE+++UPDATE+++

My order is shipped!
Since 15:11 today i have a Tracking-ID.
My package is either still ready for collection of technobit.eu or in the storagehouse of the local parcel service.
The packet number is not yet registered in any case.
But this is not surprising.
These will change over the course of tomorrow.

Ok, Martin, I would say: You have kept your promise from friday.

+++UPDATE+++UPDATE+++UPDATE+++

Unblock64

full member

Activity: 128

Merit: 100

Quote

2015-02-21 11:35:56 Preparation in progress

but no tracking number and when I asked him 6 times ...
Tomorrow when not tracking number so no blah blah but I will ask money back

marvingateway

newbie

Activity: 51

Merit: 0

Short info:
My order UTQOEADJB is since yesterday also on "Preparation in Progress" status.
But I keep my promise. It is not yet Monday 2015-02-23 9:01 UTC/GMT .
Maybe the guys from Technobit have simply not done in time to enter the appropriate data in the website.
Finally they had to grab a lot of packages.
I just hope for them , which they did that.

Tomorrow we will know that.

soulistyce

hero member

Activity: 701

Merit: 511

Hi Martin, already send an email but no reply yet,
have you send my two orders together like i ask to,
on site only the 2hex4m is showing shipped, the 3x hex4m i order are showing being process,
you said every delay order is going to be send this week,
were they send or how mutch long have i got to wait for them???
[email protected]
hugo fernandes
Portugal
order THIFVNNBU and OTSRBRRVW

jekecoin

sr. member

Activity: 427

Merit: 250

Hi, jekecoin,

Have you read the "terms and conditions of use" on their site yet, or not?
If not, that's not bad.
You can do that here now.

Quote from their terms and conditions:

Quote

Refunds can be made if We are late on the stated shipping period. Before that orders are not refundable.

So, very simple thing : If you should get the Miner , send it back unopened and then ask for a refund.
Reason: the extremely late delivery. ( Unfortunately, I am just a bit short of money (I have to pay my lawyer) , otherwise I would take your Miner(s). ) ;-)

[/quote]

ORDER REFERENCE DATE TOTAL PRICE PAYMENT: STATUS INVOICE
DIFSRTQII 2014-12-21 208,30€ PD PayPal + Extra Fee Payment accepted Invoice PDF details Reorder

No, I don't get my miners, the miners goint to send the 29 septembers 7 days only

marto74

hero member

Activity: 728

Merit: 500

Fair enough.
Again thank you all for the patience and understanding.
We are packing @ the moment .
Just a note : DPD representative here Speedy is accepting sendings in saturday until 14:00

marvingateway

newbie

Activity: 51

Merit: 0

Quote from: Unblock64 on February 19, 2015, 03:23:44 PM

Quote

Dear Customer,
Sorry for the delays.
We'll catch up with all the orders within this friday
Regards,
Customer service

When tomorrow morning did not receive the tracking number does not even try to write some excuses ...
Last chance to deal fairly with us

Hi, Unblock64,

I can understand your displeasure very good.
But : The Friday only ends at 23:59:59 UTC/GMT.
Therefore, we should give the guys of technobit.eu well as long time to confirm us the shipping via their website (Order Status, Tracking ID).
And because in Bulgaria at the weekend no one will work , I will give the guys of technobit.eu even until Monday 9:00 UTC / GMT.
I think that's fair.
If i have no info on Monday, 2/23/2015 9:01 UTC/GMT on their website (changing Order Status, Tracking ID) then follows Plan B.
And that pleased my lawyer.

Hi, jekecoin,

Have you read the "terms and conditions of use" on their site yet, or not?
If not, that's not bad.
You can do that here now.

Quote from their terms and conditions:

Quote

Refunds can be made if We are late on the stated shipping period. Before that orders are not refundable.

So, very simple thing : If you should get the Miner , send it back unopened and then ask for a refund.
Reason: the extremely late delivery. ( Unfortunately, I am just a bit short of money (I have to pay my lawyer) , otherwise I would take your Miner(s). ) ;-)

jekecoin

sr. member

Activity: 427

Merit: 250

Order Reference DIFSRTQII -- placed on 2014-12-21
I don't need the miners, I need the money Sad

Unblock64

full member

Activity: 128

Merit: 100

Quote

Dear Customer,
Sorry for the delays.
We'll catch up with all the orders within this friday
Regards,
Customer service

When tomorrow morning did not receive the tracking number does not even try to write some excuses ...
Last chance to deal fairly with us

marvingateway

newbie

Activity: 51

Merit: 0

Quote from: marto74 on February 19, 2015, 10:12:24 AM

....
I beleive you got back an e-mail
All outstanding orders will be out until the end of this week

I'll take you up on that.

I still have not received any e -mail from you. But this is now no longer important.
I hope we have an agreement. You send my order until end of this week and all will be fine.

Unblock64

full member

Activity: 128

Merit: 100

thank you for your advice on Monday, sending a letter

marto74

hero member

Activity: 728

Merit: 500

Quote from: marvingateway on February 19, 2015, 03:57:20 AM

Quote from: marto74 on February 19, 2015, 02:35:42 AM

Hi, All,
The site is ok.
We have delays , but if you want a refund just send us e-mail and we'll process it .
Bick and joe are not allowed in this tread

Best Martin

Can not be, I have tried it several times , the server is unavailable.
All other Internet-Sites are available here.
Unfortunately, i can not post any pictures here so I couldnt prove it to you.
That's an odd thing.

My wife sent you an e -mail , you have not even read. So what will you tell us?

On your website you offers used miners.
I have no problems with that.
What is the problem to put a used Miner in to a box and send this box to the customers?
It is not a brand-new Miner, which still have to be manufactured, it is a used Miner.
Do not get me wrong, but I can not understand where there may be some problems.

Now seriously, how long, you mean, does it take to shipping a used miner?
I ask for one, in your opinion, real deadline.

I beleive you got back an e-mail
All outstanding orders will be out until the end of this week

marvingateway

newbie

Activity: 51

Merit: 0

the website is back online now.
Seems but not all to be lost

Only need to read e- mails the guys from technobit have to improve.
I still have not read receipt for my wifes e-mail.
Sad, so sad.

marvingateway

newbie

Activity: 51

Merit: 0

Quote from: marto74 on February 19, 2015, 02:35:42 AM

Hi, All,
The site is ok.
We have delays , but if you want a refund just send us e-mail and we'll process it .
Bick and joe are not allowed in this tread

Best Martin

Can not be, I have tried it several times , the server is unavailable.
All other Internet-Sites are available here.
Unfortunately, i can not post any pictures here so I couldnt prove it to you.
That's an odd thing.

My wife sent you an e -mail , you have not even read. So what will you tell us?

On your website you offers used miners.
I have no problems with that.
What is the problem to put a used Miner in to a box and send this box to the customers?
It is not a brand-new Miner, which still have to be manufactured, it is a used Miner.
Do not get me wrong, but I can not understand where there may be some problems.

Now seriously, how long, you mean, does it take to shipping a used miner?
I ask for one, in your opinion, real deadline.

Topic: TECHNOBIT support tread + customer feedback - page 6. (Read 62586 times)