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Topic: TECHNOBIT support tread + customer feedback - page 3. (Read 62575 times)

hero member
Activity: 701
Merit: 511
nice a quick response from technobit...but...how about my 3x hex4m... Undecided Undecided Undecided
my order still wasnt send...still shows Preparation in progress
im still waiting...
on monday, someone reply to me:
HI,
The second order is to be shipped tomorrow or Wednesday

From: hugo fernandes
Sent: Monday, February 23, 2015 3:36 PM
To: Customer service
Subject: [TechnoBit] Message from contact form [no_sync]

TechnoBit
 
Message from a TechnoBit customer
 
Customer e-mail address: [email protected]

Im still waiting for this order since day 4 of this month!!!!! Huh Huh Huh Huh Huh Huh
to replace one burned your fast to send 3 new your slow....
order THIFVNNBU

please send them or ill give up on you guys and asked for a refund
one thing for sure i was going to buy more 3 this end of the month and give up on you guys

Your sending is out, later you'll get tracking in your account
Marto when will you actually ship my 8 replacement boards, the ones that you supposedly would ship 2 weeks ago but never did? ? ? ? ? ? ?
Your 8 ones are already @ speedy warehouse
expect tracking on  PM later today or tomorrow morning
Still nothing, again, just like when you said 6 weeks ago, and 2 weeks ago, and 3 days ago, when they "were already at Speedy station". And in the meantime another board dead, and 1 shows no leds anymore.
And, nothing shipped, again?
And, nothing shipped, again?
here to nothing shipped...no reply yet Huh Huh Huh
Qeu
full member
Activity: 120
Merit: 100
nice a quick response from technobit...but...how about my 3x hex4m... Undecided Undecided Undecided
my order still wasnt send...still shows Preparation in progress
im still waiting...
on monday, someone reply to me:
HI,
The second order is to be shipped tomorrow or Wednesday

From: hugo fernandes
Sent: Monday, February 23, 2015 3:36 PM
To: Customer service
Subject: [TechnoBit] Message from contact form [no_sync]

TechnoBit
 
Message from a TechnoBit customer
 
Customer e-mail address: [email protected]

Im still waiting for this order since day 4 of this month!!!!! Huh Huh Huh Huh Huh Huh
to replace one burned your fast to send 3 new your slow....
order THIFVNNBU

please send them or ill give up on you guys and asked for a refund
one thing for sure i was going to buy more 3 this end of the month and give up on you guys

Your sending is out, later you'll get tracking in your account
Marto when will you actually ship my 8 replacement boards, the ones that you supposedly would ship 2 weeks ago but never did? ? ? ? ? ? ?
Your 8 ones are already @ speedy warehouse
expect tracking on  PM later today or tomorrow morning
Still nothing, again, just like when you said 6 weeks ago, and 2 weeks ago, and 3 days ago, when they "were already at Speedy station". And in the meantime another board dead, and 1 shows no leds anymore.
And, nothing shipped, again?
And, nothing shipped, again?
legendary
Activity: 1190
Merit: 1000
...

Tryed that too and there is no actual change, with the way that technobit answer to their émails  ( allready sent 2 mails and contacted marto on thé forum and still no answer) I think I Will have a "huge" delay in sending back thé unit and reciving à new working unit.

Sorry to hear that. I hope they will respond your mail soon.
newbie
Activity: 31
Merit: 0
Try these setting


Code:
"hexminerm-options" : "4:1016",
"hexminerm-voltage" : "805",
"hexminerm-chip-mask" : "15",
"hexminerm-hw-err-res" : "50",
"hexminerm-nonce-timeout-secs" : "20",
"hexminerm-pic-roll" : "90",
"hexminerm-reset-below-threshold" : "10",
"hexminerm-reset-wait" : "600",

i belive it is a hardware failure same nonces and chips not hashing at all



Try "hexminerm-nonce-timeout-secs" : "600",
If still fail, you need to request RMA.

Tryed that too and there is no actual change, with the way that technobit answer to their émails  ( allready sent 2 mails and contacted marto on thé forum and still no answer) I think I Will have a "huge" delay in sending back thé unit and reciving à new working unit.
legendary
Activity: 1190
Merit: 1000
Try these setting


Code:
"hexminerm-options" : "4:1016",
"hexminerm-voltage" : "805",
"hexminerm-chip-mask" : "15",
"hexminerm-hw-err-res" : "50",
"hexminerm-nonce-timeout-secs" : "20",
"hexminerm-pic-roll" : "90",
"hexminerm-reset-below-threshold" : "10",
"hexminerm-reset-wait" : "600",

i belive it is a hardware failure same nonces and chips not hashing at all



Try "hexminerm-nonce-timeout-secs" : "600",
If still fail, you need to request RMA.
hero member
Activity: 701
Merit: 511
need help, you've send me yesterday my tracking number of my three hex4m but on speedy tracking says it doesnt exist...
can you verify if the number is correct 60168605031 order THIFVNNBU
my tracking number still doesnt exist please check it with speedy
 Embarrassed Embarrassed Embarrassed

You can ask speedy about the tracking id from: http://www.speedy.bg/begin.php?page=spd_Opinions&lang=en
My tracking number appear today as canceled
whats going on, wont they ship it?!!
have you resend it??!!
please send me the tracking number
newbie
Activity: 31
Merit: 0
Try these setting


Code:
"hexminerm-options" : "4:1016",
"hexminerm-voltage" : "805",
"hexminerm-chip-mask" : "15",
"hexminerm-hw-err-res" : "50",
"hexminerm-nonce-timeout-secs" : "20",
"hexminerm-pic-roll" : "90",
"hexminerm-reset-below-threshold" : "10",
"hexminerm-reset-wait" : "600",

i belive it is a hardware failure same nonces and chips not hashing at all

https://i.imgur.com/S1LtCp5.png
legendary
Activity: 1190
Merit: 1000
Try these setting


Code:
"hexminerm-options" : "4:1016",
"hexminerm-voltage" : "805",
"hexminerm-chip-mask" : "15",
"hexminerm-hw-err-res" : "50",
"hexminerm-nonce-timeout-secs" : "20",
"hexminerm-pic-roll" : "90",
"hexminerm-reset-below-threshold" : "10",
"hexminerm-reset-wait" : "600",
newbie
Activity: 31
Merit: 0
Hello i have 2 hex4m boards that i aquired in february 2014 after a long wait my boards have arrived finally and i got them plugged in to recover a little bit of my loss one of the boards was hashing at 250gh with some nonces after reading a bit i got that fixed by cleaning the minion chips and adding some thermal grease now is working as a charm second miner is refusing to hash i did the same operation as the 1st one and the speed i get is 2 3-gh and alot alot of nonces



Did you used the same config file? Please post your config file.

{
"pools" : [
   {
      "url" : "stratum+tcp://192.168.1.100:3333",
      "user" : "seanet.worker1",
      "pass" : "x"
   }
]
,
"expiry" : "120",
"hotplug" : "5",
"log" : "5",
"no-pool-disable" : true,
"queue" : "1",
"scan-time" : "60",
"hexminerb-voltage" : "860",
"hexminerb-options" : "16:540",
"hexmineru-frequency" : "54",
"hexminerc-voltage" : "900",
"hexminerc-options" : "16:1000",
"hexminer3-chip-mask" : "255",
"hexminer3-voltage" : "750",
"hexminer3-options" : "16:7000",
"hexminer8-set-diff-to-one" : "0",
"hexminer8-chip-mask" : "255",
"hexminer8-voltage" : "860",
"hexminer8-options" : "4:230",
"hexminerbe200-asic-diff" : "1",
"hexminerbe200-skip-hw-res" : "1",
"hexminerbe200-pic-roll" : "90",
"hexminerbe200-hw-err-res" : "5",
"hexminerbe200-nonce-timeout-secs" : "2",
"hexminerbe200-chip-mask" : "15",
"hexminerbe200-voltage" : "860",
"hexminerbe200-options" : ":300",

"hexminerm-pic-roll" : "90",
"hexminerm-hw-err-res" : "10",
"hexminerm-nonce-timeout-secs" : "2",
"hexminerm-reset-below-threshold" : "25",
"hexminerm-chip-mask" : "255",
"hexminerm-voltage" : "805",
"hexminerm-options" : "4:1016",

"hexminerr-asic-diff" : "5",
"hexminerr-pic-roll" : "120",
"hexminerr-chip-mask" : "255",
"hexminerr-voltage" : "720",
"hexminerr-options" : "4:915",
"hexminera4-voltage" : "700",
"hexminera4-options" : "16:24000",
"kernel-path" : "/usr/local/bin"
}
legendary
Activity: 1190
Merit: 1000
need help, you've send me yesterday my tracking number of my three hex4m but on speedy tracking says it doesnt exist...
can you verify if the number is correct 60168605031 order THIFVNNBU
my tracking number still doesnt exist please check it with speedy
 Embarrassed Embarrassed Embarrassed

You can ask speedy about the tracking id from: http://www.speedy.bg/begin.php?page=spd_Opinions&lang=en
My tracking number appear today as canceled
whats going on, wont they ship it?!!

You can ask speedy from that form. They will tell you the reason.
legendary
Activity: 1190
Merit: 1000
Hello i have 2 hex4m boards that i aquired in february 2014 after a long wait my boards have arrived finally and i got them plugged in to recover a little bit of my loss one of the boards was hashing at 250gh with some nonces after reading a bit i got that fixed by cleaning the minion chips and adding some thermal grease now is working as a charm second miner is refusing to hash i did the same operation as the 1st one and the speed i get is 2 3-gh and alot alot of nonces



Did you used the same config file? Please post your config file.
newbie
Activity: 31
Merit: 0
Hello i have 2 hex4m boards that i aquired in february 2014 after a long wait my boards have arrived finally and i got them plugged in to recover a little bit of my loss one of the boards was hashing at 250gh with some nonces after reading a bit i got that fixed by cleaning the minion chips and adding some thermal grease now is working as a charm second miner is refusing to hash i did the same operation as the 1st one and the speed i get is 2 3-gh and alot alot of nonces

here are some screens i took

 https://i.imgur.com/Y2sGENI.png

i made some tests after reading played a little with the voltages and i noticed that whatever value i put at voltage cgminer drops that value by 100  805/705...

second pic
https://i.imgur.com/lLDMOs5.png

psu/cables are brand new
psu used aksa venom power 1000w and dell poweredge 2850 psu 700w both psu are working with 1st miner perfectly

if someone could help me since technobit team answers dont come so fast
Qeu
full member
Activity: 120
Merit: 100
nice a quick response from technobit...but...how about my 3x hex4m... Undecided Undecided Undecided
my order still wasnt send...still shows Preparation in progress
im still waiting...
on monday, someone reply to me:
HI,
The second order is to be shipped tomorrow or Wednesday

From: hugo fernandes
Sent: Monday, February 23, 2015 3:36 PM
To: Customer service
Subject: [TechnoBit] Message from contact form [no_sync]

TechnoBit
 
Message from a TechnoBit customer
 
Customer e-mail address: [email protected]

Im still waiting for this order since day 4 of this month!!!!! Huh Huh Huh Huh Huh Huh
to replace one burned your fast to send 3 new your slow....
order THIFVNNBU

please send them or ill give up on you guys and asked for a refund
one thing for sure i was going to buy more 3 this end of the month and give up on you guys

Your sending is out, later you'll get tracking in your account
Marto when will you actually ship my 8 replacement boards, the ones that you supposedly would ship 2 weeks ago but never did? ? ? ? ? ? ?
Your 8 ones are already @ speedy warehouse
expect tracking on  PM later today or tomorrow morning
Still nothing, again, just like when you said 6 weeks ago, and 2 weeks ago, and 3 days ago, when they "were already at Speedy station". And in the meantime another board dead, and 1 shows no leds anymore.
And, nothing shipped, again?
hero member
Activity: 701
Merit: 511
need help, you've send me yesterday my tracking number of my three hex4m but on speedy tracking says it doesnt exist...
can you verify if the number is correct 60168605031 order THIFVNNBU
my tracking number still doesnt exist please check it with speedy
 Embarrassed Embarrassed Embarrassed

You can ask speedy about the tracking id from: http://www.speedy.bg/begin.php?page=spd_Opinions&lang=en
My tracking number appear today as canceled
whats going on, wont they ship it?!!
sr. member
Activity: 427
Merit: 250
Waiting
ORDER REFERENCE   DATE   TOTAL PRICE   PAYMENT:   STATUS   INVOICE   
DIFSRTQII   2014-12-21   208,30€   PD PayPal + Extra Fee   Refund processing   -   details  Reorder
legendary
Activity: 1190
Merit: 1000
need help, you've send me yesterday my tracking number of my three hex4m but on speedy tracking says it doesnt exist...
can you verify if the number is correct 60168605031 order THIFVNNBU
my tracking number still doesnt exist please check it with speedy
 Embarrassed Embarrassed Embarrassed

You can ask speedy about the tracking id from: http://www.speedy.bg/begin.php?page=spd_Opinions&lang=en
hero member
Activity: 728
Merit: 500
First working day is tommorow  here
hero member
Activity: 701
Merit: 511
need help, you've send me yesterday my tracking number of my three hex4m but on speedy tracking says it doesnt exist...
can you verify if the number is correct 60168605031 order THIFVNNBU
my tracking number still doesnt exist please check it with speedy
 Embarrassed Embarrassed Embarrassed
legendary
Activity: 1190
Merit: 1000
February 28, 2015, 09:56:51 PM
...
LOL, speedy tracking number is useless. They only show pickup & delivered status  Cheesy
Better ask magdalena for real tracking number.

I'm not happy to disagree with you.
The Speedy tracking number is not useless.
If you log in to Speedy with these number you can find the international tracking ID next to the Speedy number.
It is the number in brackets, directly over the list with Date, Operation and Settlement.

Ok, to speak or write with Magdalena makes more fun.  Cheesy
Who would not want contact Magdalena finds its tracking number on the above described way.
It takes a little longer.


Ahh, i never know we can login with the tracking number  Cheesy
But deal with magdalena more fun  Grin
newbie
Activity: 51
Merit: 0
February 28, 2015, 02:22:14 PM
...
LOL, speedy tracking number is useless. They only show pickup & delivered status  Cheesy
Better ask magdalena for real tracking number.

I'm not happy to disagree with you.
The Speedy tracking number is not useless.
If you log in to Speedy with these number you can find the international tracking ID next to the Speedy number.
It is the number in brackets, directly over the list with Date, Operation and Settlement.

Ok, to speak or write with Magdalena makes more fun.  Cheesy
Who would not want contact Magdalena finds its tracking number on the above described way.
It takes a little longer.
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