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Topic: TECHNOBIT support tread + customer feedback - page 4. (Read 62630 times)

Qeu
full member
Activity: 120
Merit: 100
February 28, 2015, 01:53:11 PM
nice a quick response from technobit...but...how about my 3x hex4m... Undecided Undecided Undecided
my order still wasnt send...still shows Preparation in progress
im still waiting...
on monday, someone reply to me:
HI,
The second order is to be shipped tomorrow or Wednesday

From: hugo fernandes
Sent: Monday, February 23, 2015 3:36 PM
To: Customer service
Subject: [TechnoBit] Message from contact form [no_sync]

TechnoBit
 
Message from a TechnoBit customer
 
Customer e-mail address: [email protected]

Im still waiting for this order since day 4 of this month!!!!! Huh Huh Huh Huh Huh Huh
to replace one burned your fast to send 3 new your slow....
order THIFVNNBU

please send them or ill give up on you guys and asked for a refund
one thing for sure i was going to buy more 3 this end of the month and give up on you guys

Your sending is out, later you'll get tracking in your account
Marto when will you actually ship my 8 replacement boards, the ones that you supposedly would ship 2 weeks ago but never did? ? ? ? ? ? ?
Your 8 ones are already @ speedy warehouse
expect tracking on  PM later today or tomorrow morning
Still nothing, again, just like when you said 6 weeks ago, and 2 weeks ago, and 3 days ago, when they "were already at Speedy station". And in the meantime another board dead, and 1 shows no leds anymore.
legendary
Activity: 1190
Merit: 1000
February 28, 2015, 04:05:52 AM

For me it was not possible to tracking my parcel until early Monday afternoon.
The current tracking-ID is the Speedy-intern Number for parcels within Bulgaria.
It is therefore quite possible that you can find the international tracking ID until Monday or Tuesday on the website of Speedy.

LOL, speedy tracking number is useless. They only show pickup & delivered status  Cheesy
Better ask magdalena for real tracking number.
newbie
Activity: 51
Merit: 0
February 28, 2015, 03:35:16 AM
...

loshia meant to change the controller from PC to re flashed TP-link Mr 3020 with our firmware Wink
Then you do not need a PC running for mining


Ah yes, I see. Smiley
I'll think about it.


need help, you've send me yesterday my tracking number of my three hex4m but on speedy tracking says it doesnt exist...
can you verify if the number is correct 60168605031 order THIFVNNBU

For me it was not possible to tracking my parcel until early Monday afternoon.
The current tracking-ID is the Speedy-intern Number for parcels within Bulgaria.
It is therefore quite possible that you can find the international tracking ID until Monday or Tuesday on the website of Speedy.
full member
Activity: 128
Merit: 100
February 27, 2015, 06:16:17 PM
But the conclusions for the money I got what I asked for

You asked for a used device?
He bought a product that is marked "used " in our shop Wink
The retail price of board is 59 EUR and 4 coolers are 29.99 x 4 = about 120 EUR , so total aout 180 EUR
This one is this set for 70 EUR


Right move people need to know all of this information  Smiley
hero member
Activity: 728
Merit: 500
February 27, 2015, 05:35:42 PM
But the conclusions for the money I got what I asked for

You asked for a used device?
He bought a product that is marked "used " in our shop Wink
The retail price of board is 59 EUR and 4 coolers are 29.99 x 4 = about 120 EUR , so total aout 180 EUR
This one is this set for 70 EUR
hero member
Activity: 686
Merit: 500
WANTED: Active dev to fix & re-write p2pool in C
February 27, 2015, 05:07:17 PM
But the conclusions for the money I got what I asked for

You asked for a used device?
full member
Activity: 128
Merit: 100
February 27, 2015, 04:45:08 PM
So today I got a replacement for my defective miner.
And I can confirm that I have received operational.

But one big minus. Write to websites that sell used stuff !!!
This mineral should have been driven for at least 1/2 of the year. So it is not a new device ....

But the conclusions for the money I got what I asked for
hero member
Activity: 728
Merit: 500
February 27, 2015, 04:39:55 PM
need help, you've send me yesterday my tracking number of my three hex4m but on speedy tracking says it doesnt exist...
can you verify if the number is correct 60168605031 order THIFVNNBU
I'll check , but there are 3 holidays here.
Qeu
full member
Activity: 120
Merit: 100
February 27, 2015, 04:22:31 PM
nice a quick response from technobit...but...how about my 3x hex4m... Undecided Undecided Undecided
my order still wasnt send...still shows Preparation in progress
im still waiting...
on monday, someone reply to me:
HI,
The second order is to be shipped tomorrow or Wednesday

From: hugo fernandes
Sent: Monday, February 23, 2015 3:36 PM
To: Customer service
Subject: [TechnoBit] Message from contact form [no_sync]

TechnoBit
 
Message from a TechnoBit customer
 
Customer e-mail address: [email protected]

Im still waiting for this order since day 4 of this month!!!!! Huh Huh Huh Huh Huh Huh
to replace one burned your fast to send 3 new your slow....
order THIFVNNBU

please send them or ill give up on you guys and asked for a refund
one thing for sure i was going to buy more 3 this end of the month and give up on you guys

Your sending is out, later you'll get tracking in your account
Marto when will you actually ship my 8 replacement boards, the ones that you supposedly would ship 2 weeks ago but never did? ? ? ? ? ? ?
Your 8 ones are already @ speedy warehouse
expect tracking on  PM later today or tomorrow morning
Still nothing, again.
hero member
Activity: 701
Merit: 511
February 27, 2015, 04:01:12 PM
need help, you've send me yesterday my tracking number of my three hex4m but on speedy tracking says it doesnt exist...
can you verify if the number is correct 60168605031 order THIFVNNBU
hero member
Activity: 728
Merit: 500
February 27, 2015, 03:34:52 PM
....
Do not bye new !!!!!
Just properly reaply these coolers
If needed unscrew them and bend the sheet metal a little bit

Hi Martin,
I have acted in accordance to your instructions.
Coolers dismantled,  plates rebent , new thermal grease.
Result: using parameters 930/800 gives 330-350 Ghash.
Im happy now.
I wish you, your team and all forum users a relexing and stress-free weekend.

..
Super and get a tplink Wink

I use Cisco here, i dont think i will sell my Cisco's for tplink.
Sorry, no way! Grin

 
Glad it is sorted.
loshia meant to change the controller from PC to re flashed TP-link Mr 3020 with our firmware Wink
Then you do not need a PC running for mining
newbie
Activity: 51
Merit: 0
February 27, 2015, 12:05:37 PM
....
Do not bye new !!!!!
Just properly reaply these coolers
If needed unscrew them and bend the sheet metal a little bit

Hi Martin,
I have acted in accordance to your instructions.
Coolers dismantled,  plates rebent , new thermal grease.
Result: using parameters 930/800 gives 330-350 Ghash.
Im happy now.
I wish you, your team and all forum users a relexing and stress-free weekend.

..
Super and get a tplink Wink

I use Cisco here, i dont think i will sell my Cisco's for tplink.
Sorry, no way! Grin
hero member
Activity: 728
Merit: 500
February 26, 2015, 01:25:08 PM
Problem solved!
The CPU coolers have transportation apparently not unscathed.
2 of them seem to have no real contact to the chip.
So the chips are overheating.
I'll get buy some new tomorrow.

Thanks Martin for the hint with the LEDs.

Do not bye new !!!!!
Just properly reaply these coolers
If needed unscrew them and bend the sheet metal a little bit
legendary
Activity: 1610
Merit: 1000
February 26, 2015, 01:11:31 PM
Problem solved!
The CPU coolers have transportation apparently not unscathed.
2 of them seem to have no real contact to the chip.
So the chips are overheating.
I'll get buy some new tomorrow.

Thanks Martin for the hint with the LEDs.

Super and get a tplink Wink
newbie
Activity: 51
Merit: 0
February 26, 2015, 01:00:25 PM
Problem solved!
The CPU coolers have transportation apparently not unscathed.
2 of them seem to have no real contact to the chip.
So the chips are overheating.
I'll get buy some new tomorrow.

Thanks Martin for the hint with the LEDs.
legendary
Activity: 1610
Merit: 1000
February 26, 2015, 12:54:07 PM
Oki
newbie
Activity: 51
Merit: 0
February 26, 2015, 12:41:13 PM
...
Would you be so kind to post here your cgminer startup line?
Without  your pool user and pass ..

I dont use a startup line, i use a conf-file.
The settings are:
expiry      : 120
hotplug    : 5
log          : 5
no-pool-disable : true
queue : 1
scan-time : 60
hexminerm-pic-roll : 90
hexminerm-hw-err-res : 5
hexminerm-nounce-timeout-secs : 5
hexminerm-chip-mask : 15
hexminerm-voltage : 790
hexminerm-options : 4:968

Martin has called me in the meantime. I will try it with his config-parameters now.
hero member
Activity: 728
Merit: 500
February 26, 2015, 12:28:33 PM
Best is to give me Teamviewer access
you can try 930/800
or 1016/820 or 840 option
also please check if coolers are bed with the chip 2 of your chips are making HW most probably overheating.
Also change chip reset timing
legendary
Activity: 1610
Merit: 1000
February 26, 2015, 12:21:01 PM
Report of the mining front:

The Miner has arrived safely , I've already reported that.
After a longer conditioning phase here the results from the function-test:



The Miner was supposed with 400 GH/s.
One-eighth of it is remarkable ! Sad
My PSU is an Thermaltake Berlin 630W ( 540 Watt on 12 V-Coil). That is sufficient.
Massive errors on the chips 2 and 3 are also not explained to me.
I am really disappointed. Sad

Would you be so kind to post here your cgminer startup line?
Without  your pool user and pass ..
newbie
Activity: 51
Merit: 0
February 26, 2015, 12:17:12 PM
Report of the mining front:

The Miner has arrived safely , I've already reported that.
After a longer conditioning phase here the results from the function-test:

https://i.imgur.com/I30IQ84.png

The Miner was supposed with 400 GH/s.
One-eighth of it is remarkable ! Sad
My PSU is an Thermaltake Berlin 630W ( 540 Watt on 12 V-Coil). That is sufficient.
Massive errors on the chips 2 and 3 are also not explained to me.
I am really disappointed. Sad
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