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Topic: TECHNOBIT support tread + customer feedback - page 23. (Read 62630 times)

hero member
Activity: 686
Merit: 500
Marto.. update please.. Over 6 weeks now Sad

 Its one thing to be late.. but this is getting out of hand. Its not like your holding 20+th/s a sec or anything. That is just me. No telling how many others were in GB 1. This aint looking good man. I requested you keep us updated, and since then not a peep. I am hitting a wall. I paid on paypal and lord knows I do not want to reverse this charge, but you are going over. Luckily my cc covers me over that date.


 We need a serious update man.. shit looking slim here stateside.
member
Activity: 83
Merit: 10
thanks for the update Marto, appriciate it
hero member
Activity: 686
Merit: 500
Again sorry for the delay
It is simple problem bad batch of components.
All production is checked and bad components exchanged.
The problem persist only @ full load , so assembly then test , then disassemble ,exchange the component , assembly then test.
At the end disassemble of the test coolers and stacking for shipment.
Again I do not want to make a saga out of this problem and not going to make update posts with :" new "xxxxx" on the way, ETA tommorow "
Just a bad batch of MCU's, that is all.
The bad part is it took us a week to find out what it is , then we have to  get MCU's from different batch and check every single board.
I will not make statements like "next week" or similar.
We are working and as soon we are ready the boards will go out.
I understand that 2 weeks delay in BTC world means a lot and not happy with the situation and with the 20 hour work day lately.
Again remember that with a few exception most of these orders are paid with chips and we take all the costs for production including all this aditional labor for test and exchange . Minesr source are covering all the transport costs for the most of North american orders
Supplier  just delivers us new MCU's, but tons of additional work is on us.

I know your busy Marto.. But a daily update would not hurt. In fact it would help you. I for one could care less if you say we had a step back as we ran into... blah blah blah. Fact is I am of the few who paid in full no conversion chips, and would like to know the status.

 My 12k venture hit 26k+ and I rely on you. The money I sent alone would pay 3 qualified workers for the next 3 weeks. That is just me...
hero member
Activity: 728
Merit: 500
Again sorry for the delay
It is simple problem bad batch of components.
All production is checked and bad components exchanged.
The problem persist only @ full load , so assembly then test , then disassemble ,exchange the component , assembly then test.
At the end disassemble of the test coolers and stacking for shipment.
Again I do not want to make a saga out of this problem and not going to make update posts with :" new "xxxxx" on the way, ETA tommorow "
Just a bad batch of MCU's, that is all.
The bad part is it took us a week to find out what it is , then we have to  get MCU's from different batch and check every single board.
I will not make statements like "next week" or similar.
We are working and as soon we are ready the boards will go out.
I understand that 2 weeks delay in BTC world means a lot and not happy with the situation and with the 20 hour work day lately.
Again remember that with a few exception most of these orders are paid with chips and we take all the costs for production including all this aditional labor for test and exchange . Minesr source are covering all the transport costs for the most of North american orders
Supplier  just delivers us new MCU's, but tons of additional work is on us.



sr. member
Activity: 374
Merit: 250
ok,2 weeks more then promised and we still dont know when we will get boards..where is marto?can someone tell us when shipping starts?as I see some of us already get their boards and I am still not even contacted about shipping :/ how is that possible? :/
I'm here.
We have some minor HW problem and fixing it.
WE do not want to have endless RMA's later.
Just be patient, please.
You'll be contacted for shipping 24 hours in adance

Thank you for the understanding

Marto,  can you be a little more specific about HW problem.. what is excatly the problem?
Batch with bad components , but I do not want to to make a story out of it.
found solved and components being exchanged

Marto,

Its better to inform your costumers even iff its bad news, i will appriciate it more than radio silence because thats giving me a BA feeling and we wont want that story to repeat itself.
Any timeframe when you will be done, dont want to push you to hard but diff is raising fast..
hero member
Activity: 546
Merit: 500
Owner, Minersource.net
If anyone is looking for these pre-flashed in the US, we have plenty of them.
legendary
Activity: 1610
Merit: 1000
cheers chap Smiley, am I right in thinking if I get a be200 board from technobit I just plug it into the usb hub and it will mine alongside the minion board no problem.
Yes it will  Wink
Just plug the usb tight in there Cheesy
And mine at diff one be200 setting in the web Wink
sr. member
Activity: 504
Merit: 250
cheers chap Smiley, am I right in thinking if I get a be200 board from technobit I just plug it into the usb hub and it will mine alongside the minion board no problem.
legendary
Activity: 1610
Merit: 1000
tried both tp-link and cgminer via windows but went back to tp-link as I could shut down pc and the tp-link was still mining Smiley I know you guys told me so so you lot win.
Super Wink
Happy mining then
sr. member
Activity: 504
Merit: 250
tried both tp-link and cgminer via windows but went back to tp-link as I could shut down pc and the tp-link was still mining Smiley I know you guys told me so so you lot win.
legendary
Activity: 1610
Merit: 1000
I thought so it's running like a dream chap thanks a lot Smiley
Just for the record are you using tplink?
10x
hero member
Activity: 728
Merit: 500
ok,2 weeks more then promised and we still dont know when we will get boards..where is marto?can someone tell us when shipping starts?as I see some of us already get their boards and I am still not even contacted about shipping :/ how is that possible? :/
I'm here.
We have some minor HW problem and fixing it.
WE do not want to have endless RMA's later.
Just be patient, please.
You'll be contacted for shipping 24 hours in adance

Thank you for the understanding

Marto,  can you be a little more specific about HW problem.. what is excatly the problem?
Batch with bad components , but I do not want to to make a story out of it.
found solved and components being exchanged
sr. member
Activity: 504
Merit: 250
I thought so it's running like a dream chap thanks a lot Smiley
hero member
Activity: 728
Merit: 500
Has my board been checked for the hardware issue Sad
Your is checked
sr. member
Activity: 504
Merit: 250
Has my board been checked for the hardware issue Sad
sr. member
Activity: 374
Merit: 250
ok,2 weeks more then promised and we still dont know when we will get boards..where is marto?can someone tell us when shipping starts?as I see some of us already get their boards and I am still not even contacted about shipping :/ how is that possible? :/
I'm here.
We have some minor HW problem and fixing it.
WE do not want to have endless RMA's later.
Just be patient, please.
You'll be contacted for shipping 24 hours in adance

Thank you for the understanding

Marto,  can you be a little more specific about HW problem.. what is excatly the problem?
full member
Activity: 128
Merit: 100
kk,thanks marto...just wanted to know that u are alive Cheesy
hero member
Activity: 728
Merit: 500
ok,2 weeks more then promised and we still dont know when we will get boards..where is marto?can someone tell us when shipping starts?as I see some of us already get their boards and I am still not even contacted about shipping :/ how is that possible? :/
I'm here.
We have some minor HW problem and fixing it.
WE do not want to have endless RMA's later.
Just be patient, please.
You'll be contacted for shipping 24 hours in adance

Thank you for the understanding
full member
Activity: 128
Merit: 100
ok,2 weeks more then promised and we still dont know when we will get boards..where is marto?can someone tell us when shipping starts?as I see some of us already get their boards and I am still not even contacted about shipping :/ how is that possible? :/
hero member
Activity: 574
Merit: 500
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