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Topic: TECHNOBIT support tread + customer feedback - page 20. (Read 62586 times)

sr. member
Activity: 302
Merit: 250
September 19, 2014, 12:10:10 PM
Sold out. Anything new in the pipeline worth waiting for?
sr. member
Activity: 504
Merit: 250
September 19, 2014, 06:24:58 AM
New version http://technobit.eu/0_3_9.rar
!! Recomended for Minion based hex4M

What improvements will we see with this update chap.
full member
Activity: 166
Merit: 100
September 19, 2014, 03:36:36 AM
And again 5 days have gone by and NO RESPONSE from technobit...
How can we solve this issue.... Do you want me to send the miner back or is that useless???

Please respond i'm getting rather fedd up by you and your company...

Little reminder:
2 miners went for rma you send me two back after 2 months. One miner is working the othe one is not working.
When i connect it to the power supply it will not start nog fan spinning nothing. The other miner on the same power supply is working.


Order ref and I will ship you new one
And you ship broken one to us

KTRPTSWCF is the original order ref


Spare shipped

martin, Thank you for the great service recieved the hex8 miner yesterday. He is hashing like a maniac.

Great service thank you.

hero member
Activity: 728
Merit: 500
September 18, 2014, 01:53:34 AM
New version http://technobit.eu/0_3_9.rar
!! Recomended for Minion based hex4M
hero member
Activity: 728
Merit: 500
September 18, 2014, 12:28:43 AM
after a few hours
hero member
Activity: 728
Merit: 500
September 17, 2014, 08:34:33 PM
First full working hex4RB
4 chip RockerBox based boars
625MHz_333W_480GHS
member
Activity: 83
Merit: 10
September 17, 2014, 11:07:06 AM
Marto Can you confirm you read the PM i send to you. What i wrote was wat you proposed to me on skype.

Edit: thx for reply
CH
newbie
Activity: 22
Merit: 1
September 17, 2014, 10:17:55 AM
Update. Problem solved. Back to 2,9 TH/s ( This is over normal performance ). Very good. Thanks.
sr. member
Activity: 504
Merit: 250
September 17, 2014, 09:44:59 AM
Customer support i got from martin cannot be faulted,in fact he helped me out setting up my miners as i didnt have a clue and now they are running perfect, i will be buying more from technobit again as i recived my miners in just 4 days (i`m in england) service and product 10 out of 10
and thank you again martin, i learnt a lot from you with the help you gave Smiley

Have to agree top notch service all the way Smiley
CH
newbie
Activity: 22
Merit: 1
September 17, 2014, 08:19:27 AM
Update. About 3 hours ago my miners dropped to an average speed of about 1,6 TH/s. Not good. Solution required.
sr. member
Activity: 302
Merit: 250
September 17, 2014, 03:11:55 AM
@Zich

Thanks for your help! And the review link. All I needed.

Thank you.

Next questions (240 GHs HEX8A1):

- What is the total shipping size and weight of the box?

- What is the next weight and size of the naked item?

Martin or anyone for this?
member
Activity: 83
Merit: 10
September 15, 2014, 10:22:05 PM
Hi Marto,
Thx for reply, PM on its way
newbie
Activity: 9
Merit: 0
September 15, 2014, 12:58:33 PM
Customer support i got from martin cannot be faulted,in fact he helped me out setting up my miners as i didnt have a clue and now they are running perfect, i will be buying more from technobit again as i recived my miners in just 4 days (i`m in england) service and product 10 out of 10
and thank you again martin, i learnt a lot from you with the help you gave Smiley
hero member
Activity: 728
Merit: 500
September 15, 2014, 12:44:48 PM
ok, looks like you are not about to replace mine as you promised Marto.

I'll send you a PM with my order reference, is that enough to send me a new one and i send you the defective one back? or are you still working on that problem with the controller chips.

Would be nice if you can answer me
Both order ref and I'll ship replacement.
also ship us the faulty one.
We are hand exchanging them and testing.
Overhelmed with minion GB orders
member
Activity: 83
Merit: 10
September 15, 2014, 12:06:01 PM
ok, looks like you are not about to replace mine as you promised Marto.

I'll send you a PM with my order reference, is that enough to send me a new one and i send you the defective one back? or are you still working on that problem with the controller chips.

Would be nice if you can answer me
legendary
Activity: 1190
Merit: 1000
September 14, 2014, 10:31:46 PM
Let me help you make the calculation, for 240 GH/s: 1.3 W x 240 = 312 watt, that was on PSU side not on the wall.
Thanks for trying to help, but you just make it more complicated for me Sad

Now I read everything on PSUs and power consumption; I know it is a complicated topic in and of itself; and I am still learning...

For example, take a look at this page, of another company: https://ehash.com/product/avalon3-single-module-300ghs/
it provides clear explanations in layman's terms even I can understand, regarding power consumption.

Re: Let me help you make the calculation, for 240 GH/s: 1.3 W x 240 = 312 watt, that was on PSU side not on the wall.

Could you make it clear:
- which value is power on the PSU side
- which value is power on the wall?
Sorry, your sentence just made it 100% unclear to me which do you mean by which

You can link me a PSU 101 article as well. However so far I read quite a few of those, I understand the terminology in plain English, but not when people speaking jargon; thanks.

I said very clear that 312 watt is on PSU side.

Why don't you ask from the beginning that you need power on wall?
This is your first question:
Question regarding 240 GHs HEX8A1

http://technobit.eu/index.php?id_product=63&controller=product&id_lang=1
Power consumption is rated at 1W/GHs power

That is 240W, if I am correct.

The question: is it "power on the wall" or "power on the system"?
http://www.jonnyguru.com/modules.php?name=NDFAQs&op=FAQ_Question&ndfaq_id=8

Your question is: "is it "power on the wall" or "power on the system"?"


If you want detail data check on 2GOOD review https://bitcointalksearch.org/topic/technobit-hex8a1-260ghs-coincraft-based-miner-reviewed-476970

This is not complicated topic, but you make it complicated.

sr. member
Activity: 302
Merit: 250
September 14, 2014, 09:03:45 PM
Let me help you make the calculation, for 240 GH/s: 1.3 W x 240 = 312 watt, that was on PSU side not on the wall.
Thanks for trying to help, but you just make it more complicated for me Sad

Now I read everything on PSUs and power consumption; I know it is a complicated topic in and of itself; and I am still learning...

For example, take a look at this page, of another company: https://ehash.com/product/avalon3-single-module-300ghs/
it provides clear explanations in layman's terms even I can understand, regarding power consumption.

Re: Let me help you make the calculation, for 240 GH/s: 1.3 W x 240 = 312 watt, that was on PSU side not on the wall.

Could you make it clear:
- which value is power on the PSU side
- which value is power on the wall?
Sorry, your sentence just made it 100% unclear to me which do you mean by which

You can link me a PSU 101 article as well. However so far I read quite a few of those, I understand the terminology in plain English, but not when people speaking jargon; thanks.
full member
Activity: 166
Merit: 100
September 14, 2014, 03:21:26 AM
And again 5 days have gone by and NO RESPONSE from technobit...
How can we solve this issue.... Do you want me to send the miner back or is that useless???

Please respond i'm getting rather fedd up by you and your company...

Little reminder:
2 miners went for rma you send me two back after 2 months. One miner is working the othe one is not working.
When i connect it to the power supply it will not start nog fan spinning nothing. The other miner on the same power supply is working.


Order ref and I will ship you new one
And you ship broken one to us

KTRPTSWCF is the original order ref


Spare shipped

Thank you broken miner also shipped.
CH
newbie
Activity: 22
Merit: 1
September 14, 2014, 03:16:45 AM
Update. Since yesterday my miners are running at an 24h average speed of about 2,9 TH/s. Very good. Thanks.
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
September 13, 2014, 11:59:45 PM
This company's rating has been updated in the Manufacturer Trustworthiness thread.

[This message won't be monitored, discuss your concerns in the thread.]
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