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Topic: The Rock Trading Scam www.therocktrading.com Exchange Review fraud opinion - page 11. (Read 36160 times)

full member
Activity: 653
Merit: 217
Another serious complain against the Rock Trading I only recently took notice:
https://web.archive.org/web/20210906085705/https://it.trustpilot.com/review/therocktrading.com
(edited on 28.9.2021 with a new link, since the Rock managed to get trustpilot to remove negative reviews!)

I couldn't figure out its date. She writes in Italian and call them with all the letters: "fraudsters" ("truffatori"). Accuses them to try to steal 5000 euro from her.

Software translation:
"I never knew they were scammers, I used their services because I was not requesting to switch to USD.
They stole £5000 from me and would not answer my mail or calls. I had to report them to AsseTSECURe Ltd before I could get my money back....
Stay away from these scammers"

Never heard about these AsseTSECURe, but the Rock CFO must know everything about this case.

I guess his impunity on my case up to now made him think he can do anything without consequences. This guy is on such legal troubles that I almost pity him.
full member
Activity: 653
Merit: 217
The Rock CFO keeps posting the same lie and now added a new one:

I) There is no arbiter. He already confessed that the arbiter is just a segregated account that he fully controls
funds would be placed on a "segregated" account. Which has been done.
He is hiding the identity of this so-called arbiter which is just another evidence that is just another piece of his scam to keep my money.

2) It's a complete lie that he wasn't contacted. On August 2018 they received a support ticket for manual withdrawal (since they blocked secretly the withdrawals of my account). See a scan of one of their answers here: https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.postimg.cc%2Fnh8HCKNh%2FTicket2018.jpg&t=628&c=0ln0nKkDr7149A
And there were several emails exchanged from the two email accounts they have on file also in august 2018. He even posted one of them on the Italian thread about this scam.

3) He has no right to any KYC: he canceled my account, I'm no longer a customer.  Invoking the KYC is just the pretext to steal my money. He knows I won't ever send them any personal documents. They posted almost all personal information they had on my account on this thread and on the italian thread as petty revenge. I would have to be crazy to trust them with any documents.

4) He didn't even try to deny how he is liquidating loaned positions of their customers at half the international price using their fake order books and their scamming bots!


My thanks for Nutildah for his added merits on this thread and on my post. He is an old and respected member of this forum and his support is very important to show the danger the Rock Trading is to the bitcoin world.
hero member
Activity: 838
Merit: 501

Who gave you permission to remove the funds from your possession and transfer them to a third party that was not agreed to by the OP? The OP is the rightful owner of the funds you selectively scammed so why did you transfer them to a third party with the consent of the OP?


Thank you Jolly for the important question.

- The account owner has the rights on the account and not the OP. At least untill SHE is not providing evidences (KYC) to us or to the arbiter.
- WE have been accused by an anonymous person (the OP) that we didn't have the funds. We provided the proof
- When we did it, you were the first person to approve the move
- Our TOS, chapter 11 dormant accounts https://www.therocktrading.com/en/pages/terms-and-conditions allow us to do so. Remember, we never had a single contact from the owner aside an anonymous
  person on public chats....
- Our lawyers suggested us to do so and declare it on the formal criminal procedure against the OP

Regards

legendary
Activity: 2534
Merit: 1713
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Who gave you permission to remove the funds from your possession and transfer them to a third party that was not agreed to by the OP? The OP is the rightful owner of the funds you selectively scammed so why did you transfer them to a third party with the consent of the OP?

You are supposed to be a representative of a business but your conduct here is not befitting of a decent respectful organisation. You should be ashamed of yourself for the manner in which you have treated the OP and destroyed your reputation.

You keep on with this charade and patronising behaviour with your thanks and mentioning patience but nobody in this forum cares about you or your useless Rock Trading exchange, there is only concern for the victim of your disgusting behaviour that has been a difficult experience for the OP of these years.


For all the new readers:

I would like to remind that there is a criminal procedure against the OP and funds own by the real owner are secured with an arbiter.

All original documents are visible at the following link:

 https://drive.google.com/drive/folders/1AcIIsoWP5mcMCApKMMPtTokkXfS9eyIz?usp=sharing

Thank you for your patience after 3 long years.


hero member
Activity: 838
Merit: 501
For all the new readers:

I would like to remind that there is a criminal procedure against the OP and funds own by the real owner are secured with an arbiter.

All original documents are visible at the following link:

 https://drive.google.com/drive/folders/1AcIIsoWP5mcMCApKMMPtTokkXfS9eyIz?usp=sharing

Thank you for your patience after 3 long years.

full member
Activity: 653
Merit: 217
The Rock CFO excavated his own hole so deep that now, no matter what he does, he will end in jail:

I. If he removes the bots, he will be killing the Rock Exchange. The Rock is those bots. Without them he has no order books. The few customers that still use them will go away the next day as they won't have anyone to trade with.
Also their investors will notice the disappearing of all order books. They will understand that something was very wrong with the previous order books and will realize that they were scammed.
I made a long video of their bot operations and if necessary would use it as evidence of the scam.

II. If he closes the Rock, he will have their investors claiming scam. And he can't run away.


III. If he keeps running the bots and the scam, kicking the can down the run, he will be caught in the act.

full member
Activity: 653
Merit: 217
Thanks to Trading for his new signature. It will help a lot revealing what kind of exchange the Rock Trading is. Also to JollyGood for his merit.

Someone called by attention to the even worst nature of the Rock Trading general scam. The Rock customer complaining (here: https://www.trustpilot.com/reviews/5ff1cfac755dc1032c0a8ae2) isn't complaining against being forced to sell at 5000 euro on the Rock when the international price was at 9000 euro for lack of any higher orders on their order book.

He is complaining about something much worst: his bitcoin position bought on a loan was liquidated by the Rock Trading and dumped on their fake order book directly to their bot at 5000 euro when the international price was 9000 euro.

This means that the Rock Trading allows their customers to buy crypto on loans and then uses a drop on international markets as a pretext to make their bot erase all buy market orders, creating on their place only low buy orders and so a huge gap on their fake order book. Then the bot sells a tiny amount to those orders causing a much bigger crash on their own exchange and so activating the liquidation of those loans. And then they dump the liquidated crypto positions of their customers on the Rock Trading bot, something that allows then to buy their customers crypto at almost half the international price!

They use their bot to liquidate the loan positions of their customers and profit on that. This is a criminal fraud even more serious than the own I wrote about!

Il cliente della Rock che si lamenta (qui: https://www.trustpilot.com/reviews/5ff1cfac755dc1032c0a8ae2) non si lamenta di essere stato costretto a vendere a 5000 euro sulla Rock quando il prezzo internazionale era a 9000 euro per mancanza di ordini più alti sul loro order book.

Si sta lamentando di qualcosa di molto peggio: la sua posizione in bitcoin acquistata in prestito è stata liquidata dalla Rock Trading e scaricata sul loro finto order book direttamente al loro bot a 5000 euro quando il prezzo internazionale era di 9000 euro.

Questo significa che la Rock Trading permette ai suoi clienti di comprare criptovalute in prestito e poi usa un calo sui mercati internazionali come pretesto per far cancellare al loro bot tutti gli ordini di acquisto sul mercato, creando al loro posto solo ordini di acquisto bassi e quindi un enorme vuoto sul loro falso order book. Poi il bot vende una piccola quantità a quegli ordini causando deliberatamente un crollo molto più grande sulla loro borsa e attivando così la liquidazione di quei prestiti. E poi scarica la posizione cripto liquidata dei loro clienti sul bot di Rock Trading, cosa che permette poi di comprare le cripto dei loro clienti a quasi la metà del prezzo internazionale!

Usano il loro bot per liquidare le posizioni di prestito dei loro clienti e trarne profitto. Questa è una frode criminale ancora più grave di quella di cui ho scritto!
full member
Activity: 653
Merit: 217
Sometimes, I think the Rock CFO still has some scruples. At least about posting even more blatant lies. Again he didn't deny having a bot operating on their own exchange! How could him? It's visible for anyone watching. And it isn't there only to falsely increase the volume.

The Rock Trading only shows a small part (about 3000 euros of orders) of their order books. Because below what they show there are no orders or there are a very few real ones from some customer.
Showing more would force them to create continuously thousands of fake orders something that would drain their small resources.

They don't just create a few bid/ask orders near the market price. They create dozens of orders below, that won't ever be filled as they are moving continuously sometimes 3000 euro below the orders on the top. They are there just to create the fraudulent impression of a solid/packed order book.

The Rock Exchange is faking to be an exchange where customers trade between themselves in equal terms, when in reality is two guys taking advantage of their control of the order book to manipulate the bid orders to get sales from their own customers at a bargain or at real scam prices when international crypto prices drop.

And this is going on for years. Since up to now the Rock Trading had the luck that the scammed customers didn't realized they sold at very low prices to them on a planed action. And the ones that realized this before being scammed left immediately.

This isn't no longer about my case only. They have to answer for what they have been doing to the other customers. Including the scammed customer complaining here: https://at.trustpilot.com/review/therocktrading.com

A volte penso che il CFO di Rock abbia ancora qualche scrupolo. Almeno per quanto riguarda la pubblicazione di bugie ancora più evidenti. Ancora una volta non ha negato di avere un bot che opera sul loro stesso mercato! Come potrebbe? È visibile per chiunque guardi. E non è lì solo per aumentare falsamente il volume.

The Rock Trading mostra solo una piccola parte (circa 3000 euro di ordini) dei loro libri ordini. Perché al di sotto di quello che mostrano non ci sono ordini o ce ne sono pochissimi reali di qualche cliente.
Mostrare di più li costringerebbe a creare continuamente migliaia di ordini falsi, cosa che prosciugherebbe le loro piccole risorse.

Non si limitano a creare alcuni ordini bid/ask vicino al prezzo di mercato. Creano decine di ordini al di sotto, che non saranno mai riempiti perché si muovono continuamente a volte 3000 euro al di sotto degli ordini in alto. Sono lì solo per creare l'impressione fraudolenta di un libro di ordini solido.

The Rock Exchange sta fingendo di essere uno mercato dove i clienti scambiano tra di loro in termini uguali, quando in realtà sono due persone che approfittano del loro controllo del libro degli ordini per manipolare gli ordini di offerta per ottenere vendite dai loro stessi clienti a un affare o a prezzi di truffa reale quando i prezzi internazionali delle criptovalute scendono.

E questo va avanti da anni. Finora la Rock Trading ha avuto la fortuna che i clienti truffati non si sono resi conto che hanno venduto a prezzi molto bassi su un'azione pianificata. E quelli che se ne sono accorti prima di essere truffati se ne sono andati immediatamente.

Non si tratta più solo del mio caso. Devono rispondere di quello che hanno fatto agli altri clienti. Compreso il cliente truffato che si lamenta qui: https://at.trustpilot.com/review/therocktrading.com
hero member
Activity: 838
Merit: 501
well.... if we were cheating with volumes.... we would have bigger volumes in order to attract customers don't we?  Wink

BTW, nothing yet from your lawyers or you. 3 years+ and counting......



full member
Activity: 653
Merit: 217
I analyzed in detail again this week their order book and confirmed that they still have a bot on their main markets, like the BTC-euro or LTC-euro. All of the orders on their order books move continuously in block. They are created by the Rock Exchange bot. This is not a customer bot or, to the least, the bulk of the orders are created by their bot. Again, they never denied this.

But go check their markets when there are oscillations on the international price: all their orders near the market price disappear and an huge market gap is created in their order book.

And things are even worst than I thought. Evidently, the Rock management planed this from the start. They created the bot for it to trade with itself and create fake volume. But also to deliberately create the misleading impression of an exchange with a tight and real order book as a mean to attract customers.

Their customers buy bitcoins at their exchange trusting that they will be able to sell them at market price if they need, but when the bitcoin price drops, all these orders disappear and appear at a price much lower than the international market price. Their frightened customers then don't have another option than to dump their bitcoins and sell at a very low price.

Exactly what that Rock customer I wrote about on my previous post was complained. What he doesn't know is that this was anticipated and planed.

The Rock management knows the order book creates this misleading impression of being tight and solid and already programmed the bot to cancel all of the market price orders in case of oscillation of the international price and to create on their place very low bid orders. And they are counting on some panic sales! This is a scam!

This scam and its profits is the only thing that kept the Rock Trading alive all these years, since they have a small real volume and income from fees.

It's when there are crashes of the bitcoin price that the fun really begins at the Rock Exchange. I can see them scratching their hands with a big smile anticipating what some of their panicking customers are going to do. The happy days are here again.

I have to correct myself, this isn't only unethical or illegal, this is criminal. This scheme only confirms that the Rock Exchange is a scam exchange.
full member
Activity: 653
Merit: 217
And the Rock CFO just keeps repeating the same lies.

He just confessed publicly that his lies about I'm not being the owner of the money are just that, lies. He just jumped from this lie again to the illegal pretext of the KYC when confronted with the evidence.

KYC means Know your customer. He cancelled my account. I'm no longer a customer. There is no basis for KYC. And his own FAQ said verification wasn't mandatory when they secretly blocked all my withdrawals for months until I found out.
https://bitcointalksearch.org/topic/m.51152105

I would have to be crazy to trust him with any more information after he posted on this forum all the private information he had on my account.

He told blatant lies to the italian authorities, but he expects people will still trust him money!
https://bitcointalksearch.org/topic/m.55687075

I have a free signature. I'm hoping it won't be needed to use this thread with a nasty comment as signature to solve this case.
Thank you for the support. The Rock CFO just lied again to all of us. Adding my thread to your signature would help a lot to avoid that this will happen again.

Also thanks to the continuous support of Jollygood.

But The Rock CFO is repeating another lie to all bitcoiners when he says:
On our side, we [...] deposited funds to an arbiter account.
He already confessed that he fully controls this account, since it's just a segregated one:
funds would be placed on a "segregated" account. Which has been done.
He continues to refuse to disclose the identity of this fake arbiter which confirms it's just another lie. Lying that he no longer has my money and posting a document of a fake transfer is a criminal fraud.
legendary
Activity: 2534
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In order to solve the case you should have first apologised to the OP for confiscating €35,519 under false pretences.

Many of us advised the OP to not send ID to you because we looked at the evidence and concluded you were a scammer who would claim all sorts of new excuses in order to steal from the OP therefore the OP should not send you any ID.

Who gave you the right to move the funds to a third-party without consultation from the OP? You and your Rock Trading exchange have come out of all this looking extremely bad.


In order to solve the case, it would be enough for the OP to prove she (the account owner is a woman) is the owner of the account providing KYC information.

After 3 years of claims, up to now, not only we didn't have any KYC but, we are still waiting for an official note from the authorities which have been multiple times declared by the OP

On our side, we initiated an offical legal procedure against the OP and deposited funds to an arbiter account.

All official documents are available at the following link.

https://drive.google.com/drive/folders/1AcIIsoWP5mcMCApKMMPtTokkXfS9eyIz

Thank you
hero member
Activity: 838
Merit: 501
Let's forget for a minute the evidence posted demonstrating that you lied to the police. Let's ignore your arbiter, as is patent that you retain access to that money. Your post confirms it.

The OP is no longer a Rock Trading customer, thus AML rules don't apply and you don't have any right to ask for identity verification. The FAQ you removed say that you never had.

The OP posted plenty of evidence that he is the owner of the money and this conflict already has several years. You are the only one denying it.
Is there other evidence you could possible invent to release his money?


What if the OP is not the account owner?  

It would be very easy to prove it but he can't.... (PS the account owner is a woman)

The Rock Trading Exchange's representative after years of excuses and lies and all the evidence posted is still claiming that the OP didn't prove that he is the owner of the blocked money.

This appears just another excuse to appropriate the money. But I can be proven wrong.

I'm waiting to know what specific evidence is lacking.

I have a free signature. I'm hoping it won't be needed to use this thread with a nasty comment as signature to solve this case.

In order to solve the case, it would be enough for the OP to prove she (the account owner is a woman) is the owner of the account providing KYC information.

After 3 years of claims, up to now, not only we didn't have any KYC but, we are still waiting for an official note from the authorities which have been multiple times declared by the OP

On our side, we initiated an offical legal procedure against the OP and deposited funds to an arbiter account.

All official documents are available at the following link.

https://drive.google.com/drive/folders/1AcIIsoWP5mcMCApKMMPtTokkXfS9eyIz

Thank you
legendary
Activity: 1455
Merit: 1033
Nothing like healthy scepticism and hard evidence
Let's forget for a minute the evidence posted demonstrating that you lied to the police. Let's ignore your arbiter, as is patent that you retain access to that money. Your post confirms it.

The OP is no longer a Rock Trading customer, thus AML rules don't apply and you don't have any right to ask for identity verification. The FAQ you removed say that you never had.

The OP posted plenty of evidence that he is the owner of the money and this conflict already has several years. You are the only one denying it.
Is there other evidence you could possible invent to release his money?


What if the OP is not the account owner?  

It would be very easy to prove it but he can't.... (PS the account owner is a woman)

The Rock Trading Exchange's representative after years of excuses and lies and all the evidence posted is still claiming that the OP didn't prove that he is the owner of the blocked money.

This appears just another excuse to appropriate the money. But I can be proven wrong.

I'm waiting to know what specific evidence is lacking.

I have a free signature. I'm hoping it won't be needed to use this thread with a nasty comment as signature to solve this case.
full member
Activity: 653
Merit: 217
The Rock CFO is not completely crazy. He knows he needs good pretexts to cheat or scam their customers or can end up in jail very fast. But he can't change his nature.

Read what this former customer wrote about the Rock Exchange
https://web.archive.org/web/20210906085705/https://it.trustpilot.com/review/therocktrading.com
(edited on 28.9.2021 with a new link, since the Rock managed to get trustpilot to remove negative reviews!)

1 star
Al limite della truffa

Questo exchange mi ha attratto all'inizio perché aveva commissione basse relativamente e puoi rimanere in euro senza dover passare a USDT. Però non ho fatto caso ai volumi bassi, con questi volumi non si può tradare, mi sono stato liquidato perchè una volta il Bitcoin è sceso fino 5k euro mentre su altri exchange è sceso fino 9k euro, tanta differenza, Ho perso un sacco di soldi con loro, ho scritto 2 volte al servizio cliente ma dicono non è loro problema. Ma scherziamo, siamo al limite della truffa. Poi per prelevare crypto, bisogna aprire ticket e chiedere a loro il permesso, che schifo, siete peggio delle banche. Evitate TRG per favore, andate da Binance o crypto.com così siete al sicuro.

His title is "on the verge of a scam"
He complained that he was forced to sell his bitcoins at 5k euro for each bitcoin, when the market price on other exchanges was 9k euro, because of lack buying offers. He says he lost a lot of money because of this. He wrote to them twice and they answered that it wasn't their problem.

What this customer doesn't know is that most likely he sold his bitcoins to the Rock Trading bot and hence they profit a lot with his trade at his expenses or he would call this a scam.

Evidently it wasn't their problem. They probably made more money on this trade than in a very long period of trading fees!

See the details about their bot here:https://bitcointalk.org/index.php?topic=4975753.msg49045890#msg49045890
The Rock CFO never denied that they own a bot trading on their exchange.

It's easy to verify that when there are big moves in the price, the spread between buy and sell increases enormously on their main markets, like the btc-euro. In these cases they profit a lot at the expenses of their clients that sell in panic.

This isn't only unethical, it's also illegal, as they use the advantage of controlling the bot and owning the exchange to profit at the expenses of their customers that have no clue that they are trading with them.
full member
Activity: 653
Merit: 217
Just read what the Rock CFO wrote:

Problem is that Coinfan cannot prove to be the account owner

We never denied your capacity to access the account which has been proven by you and confirmed by us.  However, because we do believe you are not the owner of it

I had access to my account but I'm not its owner! More contradictions.

And more Lies. He says he never denied that I had access to the account?

The Rock CFO accused me of being an hacker or a troll using his alt account Marco777 (https://bitcointalk.org/index.php?topic=4975753.520) and he wrote that he thought that I was an hacker as a lying pretext to keep the money blocked more than once:
Quite strange I would say.... or,normal if he/she is not the account owner....

I still hope this is not the case but, so far, everything is pointing in that direction.....Will see....

Now, he explicitly recognized that I had proved that I had access to the account. Almost three years after I posted a scan of my balance on the OP and posted excerpts of exchange of messages with them and almost 2 years after I posted a signed message with a bitcoin address used to transfer bitcoin to the Rock Trading.
https://bitcointalksearch.org/topic/m.51271058

But he insists that I'm not the owner against all the evidence, just as a pretext to keep the money.
full member
Activity: 653
Merit: 217
What is the latest news with regards to your litigation against them?


The lawyer wanted to wait for a reaction of the Italian authorities to the Rock CFO lying complain. But since there was no contact, it seems clear that his complain was dismissed and he is hiding the fact.

The project of the complain against him is done. But there are problems finding a good and trustworthy italian lawyer that won't take too much of the money they are blocking.

But, if necessary, the complain will be done only about the public crimes that don't depend on assistance by a lawyer, including high amount embezzlement and fraud.

r34tr783tr78, thanks for the continuous support.

sr. member
Activity: 481
Merit: 268
eliale dont be surprised if next time your partners give you a strange look. Now they know all about your crimes and lies. You no longer need to pretend being a honest person. Next will be your investors. Then your social media. You will have daily posts on your facebook and twitter pages about your crimes. You wont be able to delete them fast enough. Hell you even confessed here that indeed you lied about your arbiter being just a segregated account that you own. You just confessed a scam on a forum. What a stupid thing to do. But you still believe you wont pay for this? Thanks for making my life easier.
legendary
Activity: 2534
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What is the latest news with regards to your litigation against them? This process has gone on far too long. I hope you have your funds returned to you as soon as possible because what they did to you and what you have been through is very sad.

Rock Trading have lost all reputation because of what they did to you, I hope they apologise to you and resolve this issue before further delay especially in Court.


Some time ago, I received this private message:

Quote from: ***** link=action=profile;u=
I've also been struggling to get coin back from these scammers. Thank you for being so vocal about this, I had no idea this had happened to other people.

I offer my full assistance, in the hopes that we get our coins back or at least that these two dirtbags get put in prison. Specifically I can help with digging up any information you need or even doing a bit of legwork. I'm not really into forums, I'd be pleased to talk more if you email me at ******

I'll throw a party if these guys get an article by Krebs, parasites can't live in the light of day.

I invited him to open a thread about his case. Obviously, he didn't do it and never said anything again.

I wonder if anyone can figure out who was the author? It's not necessary to think a lot about it.

Always the usual lies and schemes.
full member
Activity: 653
Merit: 217
Some time ago, I received this private message:

Quote from: ***** link=action=profile;u=
I've also been struggling to get coin back from these scammers. Thank you for being so vocal about this, I had no idea this had happened to other people.

I offer my full assistance, in the hopes that we get our coins back or at least that these two dirtbags get put in prison. Specifically I can help with digging up any information you need or even doing a bit of legwork. I'm not really into forums, I'd be pleased to talk more if you email me at ******

I'll throw a party if these guys get an article by Krebs, parasites can't live in the light of day.

I invited him to open a thread about his case. Obviously, he didn't do it and never said anything again.

I wonder if anyone can figure out who was the author? It's not necessary to think a lot about it.

Always the usual lies and schemes.
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