The Rock CFO is not completely crazy. He knows he needs good pretexts to cheat or scam their customers or can end up in jail very fast. But he can't change his nature.
Read what this former customer wrote about the Rock Exchangehttps://web.archive.org/web/20210906085705/https://it.trustpilot.com/review/therocktrading.com(edited on 28.9.2021 with a new link, since the Rock managed to get trustpilot to remove negative reviews!)
1 star
Al limite della truffa
Questo exchange mi ha attratto all'inizio perché aveva commissione basse relativamente e puoi rimanere in euro senza dover passare a USDT. Però non ho fatto caso ai volumi bassi, con questi volumi non si può tradare, mi sono stato liquidato perchè una volta il Bitcoin è sceso fino 5k euro mentre su altri exchange è sceso fino 9k euro, tanta differenza, Ho perso un sacco di soldi con loro, ho scritto 2 volte al servizio cliente ma dicono non è loro problema. Ma scherziamo, siamo al limite della truffa. Poi per prelevare crypto, bisogna aprire ticket e chiedere a loro il permesso, che schifo, siete peggio delle banche. Evitate TRG per favore, andate da Binance o crypto.com così siete al sicuro.
His title is "on the verge of a scam"He complained that he was forced to sell his bitcoins at 5k euro for each bitcoin, when the market price on other exchanges was 9k euro, because of lack buying offers. He says he lost a lot of money because of this. He wrote to them twice and they answered that it wasn't their problem.What this customer doesn't know is that most likely he sold his bitcoins to the Rock Trading bot and hence they profit a lot with his trade at his expenses or he would call this a scam.Evidently it wasn't their problem. They probably made more money on this trade than in a very long period of trading fees!See the details about their bot here:https://bitcointalk.org/index.php?topic=4975753.msg49045890#msg49045890
The Rock CFO never denied that they own a bot trading on their exchange.
It's easy to verify that when there are big moves in the price, the spread between buy and sell increases enormously on their main markets, like the btc-euro. In these cases they profit a lot at the expenses of their clients that sell in panic.
This isn't only unethical,
it's also illegal, as they use the advantage of controlling the bot and owning the exchange to profit at the expenses of their customers that have no clue that they are trading with them.