This shows how important is to always read the terms and conditions and even more important when you are using your bonus which usually has even more terms and conditions applied before you withdraw.Sorry for your trouble but I am sure you now never skip a reading of any term and conditions anymore.
This is true for anything that you do, people most of the time do not bother themselves about it thinking this is not going to affect them but we know that in fact it does, which is why you must always read the TOS of any website in which you deposit money, like your bank, a casino or an exchange, if you do not do it you put yourself at risk which is why he lost an amount of money that for many members of the forum is massive, the only thing I hope is that the OP learned his lesson so this does not happen to him again in another website. 
Topic: This happened many months ago but still wanted to share. - page 3. (Read 849 times)
You're definitely not the first nor the last one to have this issue. Actually, the current discussion on our thread is about unfair T&C as years of experience in the industry have shown that operators will do anything to void winnings won by bonus funds. It is what it is, though and it's a lesson learned. Everyone should always read the T&C and even maybe double-check with customer care before claiming and using a bonus to protect their winnings if they get a lucky streak.
It is a lesson to all of us not to avoid the T&C even in the reputable gambling site or offline casino because we need to know their rule and prevent not breaking their rule. The reputable casino, whether offline or online, will not try to cheat their members because that will be related to their reputations. And if their members have a problem, they will try to help and solve it because that is the important for them to make their members satisfy. But yes, we need to make sure that we know the rule and read all of the T&C on that site.
Sheesh. That's rough.
It's good that you took the loss with grace. Given most other people I think they're probably freaking out over this foregone $20k.
I do think that the casino management was quite reasonable in this case given the fact that they listed all the violations and reasons as to why they revoked your winnings. Though what strikes me is the complexity of the rules associated with the bonus - it's almost like they're trying to get people to actively violate these rules and hopefully not be liable to pay them out.
Be very wary with any sort of deposit bonuses. There is a reason why they can offer 400% deposit match since a) EV is definitely negative for you and b) there is a ton of terms associated that you probably will miss as a matter of time.
It's good that you took the loss with grace. Given most other people I think they're probably freaking out over this foregone $20k.
I do think that the casino management was quite reasonable in this case given the fact that they listed all the violations and reasons as to why they revoked your winnings. Though what strikes me is the complexity of the rules associated with the bonus - it's almost like they're trying to get people to actively violate these rules and hopefully not be liable to pay them out.
Be very wary with any sort of deposit bonuses. There is a reason why they can offer 400% deposit match since a) EV is definitely negative for you and b) there is a ton of terms associated that you probably will miss as a matter of time.
It's very unfortunate but they do have a very good template to let the players know how sorry they are and the admin specifically pointed out all the violations, you cannot post this in the scam section and cannot consider this a scam because you are the one who violated their TOS,
it's a huge lesson to learn for you and to those who are going to play the first time to always check and read the rules and TOS this is one big example.
it's a huge lesson to learn for you and to those who are going to play the first time to always check and read the rules and TOS this is one big example.
I think they would have to integrate a feature in their system that disallows overbetting. With how these casinos go when it comes to sending or informing their patrons of certain changes in the terms and conditions of their operations a lot of people will not be able to follow these guidelines because they wouldn't have an idea that such a rule exists. Unless they are looking to make a quick buck out of people the legal way, they'd integrate such harmless feature in their system in the soonest time possible.
~
Lol, tell me you are kidding? Are you shilling for this casino or you some how represent this casino and you made a thread over here as a stunt? Are you saying you made a deposit fo $100, received your 400% bonus and you turned that $100 to $20,000? How about you send some screenshots of your bets and/or your in balance history? If this is real, then you are indeed really lucky. Too bad you broke a lot of their terms of service (and really weird terms of service) without knowing. Hope you actually read next time (who even does that?). I wonder why you aren't pissed off at all...
@OP, i would like to ask out the same thing about posting out some proofs about your bets for at least it would be a bit believable for people here on this forum and not just saying up or trolling it out.
If this is real then you would really get pissed and somewhat regretting on the corner on why the hell you've missed out on reading up the terms? I bet that majority of us does ignore that
and when you are already in the winning side and then suddenly the funds been held due to violation of terms which would really be putting you into that regretting moment.
You're definitely not the first nor the last one to have this issue. Actually, the current discussion on our thread is about unfair T&C as years of experience in the industry have shown that operators will do anything to void winnings won by bonus funds. It is what it is, though and it's a lesson learned. Everyone should always read the T&C and even maybe double-check with customer care before claiming and using a bonus to protect their winnings if they get a lucky streak.
I think gambling sites need to be carefully monitored for bonuses and deposits before betting on them. Then I would not fall into such a bad situation its activities are very complex before betting you must take a detailed look at the game before betting see how many points a team has how much profit will be made by betting which team will play better what are the options etc. Then place your bet it can be used to determine the amount of dollars.
If you can be like that, I think you can become a wise gambler who knows the situations and you will not force yourself to continue betting if the moment is not right for you. It is what we need to react in betting so we do not fall into such a bad situation which can happen at any time. The more information that we can get before we place the bet, the more chances we can see how big the percentage that we can win so we do not try to place a blind bet. That can help us to manage our money that we want to use to betting. 
I think gambling sites need to be carefully monitored for bonuses and deposits before betting on them. Then I would not fall into such a bad situation its activities are very complex before betting you must take a detailed look at the game before betting see how many points a team has how much profit will be made by betting which team will play better what are the options etc. Then place your bet it can be used to determine the amount of dollars.
At least you learned a valuable lesson. These casino bonuses come with strings attached almost every time. It is important to read the terms very carefully so you know what the wagering requirements are and determine if you want to accept the bonus. These requirements are usually designed to minimize the possibility of you walking away with a large amount of money.
Yes because sometimes that the Terms is just a trap and waiting for your mistake and then boom you will be a Victim .look at the reputation section and in scam ANN thread , you will find almost similar on your case.
I decided to try out a new RTG casino and take them up on their first deposit bonus about 400% match no max cashout. I deposited 100$ worth of bitcoin and received the match and started playing $10 spins. After sometime I was up to about 4k and easily finished the 45% playthrough. Ive never done something so stupid i didnt read the terms and conditions that said I cant place bets over $10 and the rules still appy after playthrough is finished and well i kept playing until i was up to about 20k and decided it was time to withdraw and got this message instead of my money ....totally my fault for not reading the terms
-snip-
Kind regards,
Mikey
Casino Management
Lol, tell me you are kidding? Are you shilling for this casino or you some how represent this casino and you made a thread over here as a stunt? Are you saying you made a deposit fo $100, received your 400% bonus and you turned that $100 to $20,000? How about you send some screenshots of your bets and/or your in balance history? -snip-
Kind regards,
Mikey
Casino Management
If this is real, then you are indeed really lucky. Too bad you broke a lot of their terms of service (and really weird terms of service) without knowing. Hope you actually read next time (who even does that?). I wonder why you aren't pissed off at all...
This shows how important is to always read the terms and conditions and even more important when you are using your bonus which usually has even more terms and conditions applied before you withdraw.Sorry for your trouble but I am sure you now never skip a reading of any term and conditions anymore.
Yep it's true that really important to read all the terms of conditions in all things. Before I always check the "I accept" button when I'm downloading something in my phone or when opening website. Then my cellphone got viruses and runs slowly. After that incident I realized that we should read carefully and thoroughly all the terms and conditions in all aspect from the small things to most important things like business and other important documents. We all made mistakes and it's normal. The most important is we learn from it. I'm sure you never skip reading of any terms and conditions. Quote
Same goes to windowns program installations or making some downloads and having some prompts which we do mostly ignore.Its always been important that you do know how to read up
And not skipping everything because sometimes it is the motive of those site to trick us from not interested in reading those prompt.Quote
even on the slightest detail because this will really be helpful for you to get aware on what are the things that you can probably experience along the way and once you are aware
Even those Legit Site has this and must be implemented at any cause because this will be their bread and butter if we failed to understand.Quote
then you can simply skip out or do know to avoid nor really need to comply something for your own benefit.
If you are not willing to understand the rules then never deal with those site or else suffer from your laziness . 
In my opinion, the gambling site should have programmatically made it impossible to bet from the bonus account on the listed games and introduced the necessary limits. Otherwise, it all looks very much like a not entirely honest business, with its creators covering their actions with a user agreement.
Most of them do restrict games that are not meant to be played with your bonus balance. It's so silly that the OP lost his winnings this way...It's like a restaurant has poisonous stuff in their menu but they stated about them somewhere on the last page of their menu with 2pt font size. 
At least you learned a valuable lesson. These casino bonuses come with strings attached almost every time. It is important to read the terms very carefully so you know what the wagering requirements are and determine if you want to accept the bonus. These requirements are usually designed to minimize the possibility of you walking away with a large amount of money.
Yes because sometimes that the Terms is just a trap and waiting for your mistake and then boom you will be a Victim .look at the reputation section and in scam ANN thread , you will find almost similar on your case.
At least you learned a valuable lesson. These casino bonuses come with strings attached almost every time. It is important to read the terms very carefully so you know what the wagering requirements are and determine if you want to accept the bonus. These requirements are usually designed to minimize the possibility of you walking away with a large amount of money.
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A very unpleasant situation, which is another reminder that you should always read the user agreement before using any gambling site.
In my opinion, the gambling site should have programmatically made it impossible to bet from the bonus account on the listed games and introduced the necessary limits. Otherwise it all looks very much like a not entirely honest business, with its creators covering their actions with a user agreement.
We should also understand that these gambling platforms are out for profits and nothing will give out profit "if" there are no traps set for those who can't read platforms TOS. Something like this happened to me some years back with some online courier company, after placing my orders with the best deal, i forget to read about their agreement and when the time of delivering came they sent me some messages that my country wasn't among the country for such deals, then, return my funds and my account was suspended till-date. In my opinion, the gambling site should have programmatically made it impossible to bet from the bonus account on the listed games and introduced the necessary limits. Otherwise it all looks very much like a not entirely honest business, with its creators covering their actions with a user agreement.
A very unpleasant situation, which is another reminder that you should always read the user agreement before using any gambling site.
In my opinion, the gambling site should have programmatically made it impossible to bet from the bonus account on the listed games and introduced the necessary limits. Otherwise it all looks very much like a not entirely honest business, with its creators covering their actions with a user agreement.
We should also understand that these gambling platforms are out for profits and nothing will give out profit "if" there are no traps set for those who can't read platforms TOS. Something like this happened to me some years back with some online courier company, after placing my orders with the best deal, i forget to read about their agreement and when the time of delivering came they sent me some messages that my country wasn't among the country for such deals, then, return my funds and my account was suspended till-date. In my opinion, the gambling site should have programmatically made it impossible to bet from the bonus account on the listed games and introduced the necessary limits. Otherwise it all looks very much like a not entirely honest business, with its creators covering their actions with a user agreement.
that they had already violated the terms and expecting that they can really pull off those wins in the site until the management or admin will really make out some
hold of funds due to violation of terms and then suddenly they whine and telling the site is a scam or being shady but actually the main fault was actually
on you.So we should really be aware.
A very unpleasant situation, which is another reminder that you should always read the user agreement before using any gambling site.
In my opinion, the gambling site should have programmatically made it impossible to bet from the bonus account on the listed games and introduced the necessary limits. Otherwise it all looks very much like a not entirely honest business, with its creators covering their actions with a user agreement.
We should also understand that these gambling platforms are out for profits and nothing will give out profit "if" there are no traps set for those who can't read platforms TOS. Something like this happened to me some years back with some online courier company, after placing my orders with the best deal, i forget to read about their agreement and when the time of delivering came they sent me some messages that my country wasn't among the country for such deals, then, return my funds and my account was suspended till-date. In my opinion, the gambling site should have programmatically made it impossible to bet from the bonus account on the listed games and introduced the necessary limits. Otherwise it all looks very much like a not entirely honest business, with its creators covering their actions with a user agreement.
Yep it's true that really important to read all the terms of conditions in all things. Before I always check the "I accept" button when I'm downloading something in my phone or when opening website. Then my cellphone got viruses and runs slowly. After that incident I realized that we should read carefully and thoroughly all the terms and conditions in all aspect from the small things to most important things like business and other important documents. We all made mistakes and it's normal. The most important is we learn from it. I'm sure you never skip reading of any terms and conditions.
TBH, nobody has the time to read such T&C of any website they register at (and I'm not talking specifically about gambling sites). That's because time is money and you already know a gambler's mind, he just wants to crash the casino by winning everything there, and for that, he needs to start gambling quickly that he doesn't even give a damn about what he will face once he actually wins huge at that casino, for eg.;
He is told that "We are closing your account due to:
- Multiple accounts found
- You come from a country which is not supported
- You come from a country where gambling is illegal
- You were not allowed to gamble above a cap of $... but you still tried to break the rules by gambling more than that
- and blah blah blah...
This shows how important is to always read the terms and conditions and even more important when you are using your bonus which usually has even more terms and conditions applied before you withdraw.Sorry for your trouble but I am sure you now never skip a reading of any term and conditions anymore.
Yep it's true that really important to read all the terms of conditions in all things. Before I always check the "I accept" button when I'm downloading something in my phone or when opening website. Then my cellphone got viruses and runs slowly. After that incident I realized that we should read carefully and thoroughly all the terms and conditions in all aspect from the small things to most important things like business and other important documents. We all made mistakes and it's normal. The most important is we learn from it. I'm sure you never skip reading of any terms and conditions. Same goes to windowns program installations or making some downloads and having some prompts which we do mostly ignore.Its always been important that you do know how to read up
even on the slightest detail because this will really be helpful for you to get aware on what are the things that you can probably experience along the way and once you are aware
then you can simply skip out or do know to avoid nor really need to comply something for your own benefit.
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