Topic: This happened many months ago but still wanted to share. - page 6. (Read 849 times)

In my opinion, be sure to read the site rules before playing. 

This is a very valuable principle that applies not only to gambling.  The creator of this topic did not do this, and the casino canceled his winnings. 

However, there is always a human factor.  We live in the 21st century.  This is the time of universal automation.  In my opinion, it would be better if an operation that does not comply with the rules of the casino, in principle, could not be carried out (made). 

Initially, the site's automatic settings could block a $ 25 bid.  This would make this unpleasant situation impossible.

Too many violations and it's good that you acknowledged it. From $100 to $20k, that must be easy to win on that casino huh and you didn't suspect anything at all on why is it easy to win or you think you are just plain lucky?

Don't get wrong but i think this is a bait on luring users here on using their gambling site, hope i'm wrong. 

Pretty sure that such rules should've warned you beforehand, and not one that should be directly identified from their t & c I think. It IS related to how your bets should be done, so there should either be a notification when you visit the gambling window or a glowing pain in the eye warning sign that says x amount of money should be bet each round.

Rather unfortunate still though. I still find it really odd for some reason that the rules for the specific gambling games they have weren't blandly stated before playing each game (which should've imo). Might be for the best to look for another casino to play in ngl.

You've made a grand total of six posts having started three separate threads and name two and imply there is a third Casino that has ripped you off...

Isn't it time you stepped away from the computer and admit you have a gambling addiction?  The very fact you time and time again register, gamble, win (and who deposits $100 then gambles $10 at a time? - That's just ten rolls all up - you couldn't be that lucky!) then are unable to withdraw your winnings means what?  You're an idiot for not reading the fine lines when registering?

Proof, or, it never happened.

Too many violations. Interesting... .  
I wonder if the betting site did not put things in place to warn bettors when they are going beyond the limit or violating the terms and conditions. I guess that is too complicated for them to do, or probably cost more money/resources? It's possible that some would take advantage of this & let things happen that way, or have customers make mistakes to have excuse to take back their wins.  
Just hope this does not happen to most people, which will probably prove the mistake is unique to you or doesn't happen always.

One little mistake can make a screw up our day in gambling and not withdraw the money. If you do not intend to make money from gambling and only play gambling because of fun, you do not have to thoroughly check all of the pages on the casino so we know for more details. You lose your winning and losing your initial funds because you do not read the term and conditions. I am so sorry to hear that.

It is an important lesson for you and next time, and you better not risk more than the money you are ready to lose.

I do like this rtg casino because of the instant withdraws which is unheard of with rtg casinos.

I didnt take this loss very hard, its a huge loss but moved on pretty quick.

I did manage to win from a later deposit but only won $200 extra from a $100 deposit.

After this happened i did some reading of the t and c and it was probably the shortest and easiest to follow so i really fub this up the casino is legit its brango casino.

The OP doesn't have any hatred or anger toward the sites. OP admits that he didn't read the terms and conditions.

The violations are clearly detailed and given to the OP instead of just saying OP violates something not specific. The site also gives chance to the OP by re-crediting the original deposit but this time, OP have to make sure to follow the terms and conditions.

Lesson learned then.

Can you share the casino site that you have bet with?. It seems very suspicious just my feeling that you did not violate any rule. If you can share the site then we can check the terms and conditions. If it is stated in there that the violations you made are there then it is your fault that you did not read the terms and conditions but there are some sites that you didn't even violate any rules but still void of the winnings for this reasons which is unable to pay the amount you won or they won't pay at all.

This shows how important is to always read the terms and conditions and even more important when you are using your bonus which usually has even more terms and conditions applied before you withdraw.Sorry for your trouble but I am sure you now never skip a reading of any term and conditions anymore.

I decided to try out a new RTG casino and take them up on their first deposit bonus about 400% match no max cashout. I deposited 100$ worth of bitcoin and received the match and started playing $10 spins. After sometime I was up to about 4k and easily finished the 45% playthrough. Ive never done something so stupid i didnt read the terms and conditions that said I cant place bets over $10 and the rules still appy after playthrough is finished and well i kept playing until i was up to about 20k and decided it was time to withdraw and got this message instead of my money ....totally my fault for not reading the terms
 
Hello ********

Hope you are staying safe in these troubling times.

Please know that I am very sorry about the entire situation. It is an unpleasant experience for all parties involved – especially the player, when winnings have to be removed. Voiding winnings is our last resort.

Unfortunately, in your case, the violations were severe and left us with no room for any kind of exception. Below are the main reasons we were forced to remove the winnings.

1)      You’ve made a total of 1381 bets exceeding the $10 per hand limit.
2)      Majority of those bets were above $25 per hand.
3)      Significant portion of bets were as high as $50 per hand.
4)      The overbetting violations started before wagering was finished – a total of 103 individual $15 bets on Pig Winner were made before wagering was finished
5)      $11,500 of your winnings were made on a single payout resulting from a $25 bet.

Other than overbetting, here are some of the other violations which happened during bonus play.

6)      RTG777 Slot was played – a slot not allowed with any bonus, per our terms of service.
7)      20 bets were made on Blackjack – which is not allowed per used bonus’ terms
      183 bets were made on Spirit of the Inca – a progressive slot machine.
9)      443 bets were made on Aztec’s Millions – another progressive slot machine. Progressive games are not allowed with any bonus, per our terms of service.

Due to all of the violations stated above, we were regretfully forced to void the winnings. As with any winnings removal we process, your original deposit was re-credited so that you may try playing again, hopefully without further violations of the terms.

Once again, I am so sorry that this happened. Thank you for your understanding.

Kind regards,
Mikey
Casino Management