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Topic: TIDEX:Bitcoin and Altcoin exchange - page 12. (Read 51661 times)

hero member
Activity: 2408
Merit: 516
September 25, 2017, 12:18:04 PM
How long does it take even with the support ticket to see your challenges resolved, It is getting to more than 3 days since I wrote a ticket, though I got a response from the exchange to have been resolved yet i cant find it on my wallet.

Hello!

Tell me please your Ticket ID?
https://support.tidex.com/helpdesk/tickets/835
sr. member
Activity: 521
Merit: 250
September 25, 2017, 06:28:06 AM
How long does it take even with the support ticket to see your challenges resolved, It is getting to more than 3 days since I wrote a ticket, though I got a response from the exchange to have been resolved yet i cant find it on my wallet.

Hello!

Tell me please your Ticket ID?
hero member
Activity: 630
Merit: 500
September 25, 2017, 01:43:38 AM
How long does it take even with the support ticket to see your challenges resolved, It is getting to more than 3 days since I wrote a ticket, though I got a response from the exchange to have been resolved yet i cant find it in my wallet.
May be they are busy with adding new ERC20 tokens for trading. I would raise another ticket, if you are already waiting for 3 days.
hero member
Activity: 2408
Merit: 516
September 24, 2017, 05:18:57 PM
How long does it take even with the support ticket to see your challenges resolved, It is getting to more than 3 days since I wrote a ticket, though I got a response from the exchange to have been resolved yet i cant find it in my wallet.
sr. member
Activity: 521
Merit: 250
September 24, 2017, 06:20:44 AM
Dear Tidex Members!

Kyber Network (KNC) markets added on the Tidex Exchange.

https://tidex.com/exchange/knc/btc - KNC/BTC
https://tidex.com/exchange/knc/waves - KNC/Waves

RT: https://twitter.com/Tidex_Exchange/status/911885656997158912
sr. member
Activity: 521
Merit: 250
September 23, 2017, 01:09:26 AM
Is the Zrcoin still a problem with withdrawal? I made Zrcoin withdrawal from Tidex for more than 7 hours back, it is yet to be deposited in the address and that is my first withdrawal from the exchange. Is it how bad it is on Tidex?

Hello!

Please raise a support ticket here - http://support.tidex.com/support/tickets/new and wait for an answer.

Thank you for your understanding.
I did just that but there came another page requesting to sign up, I wasnt sure if it was from Tidex and I dont know how compulsory is it to get the withdrawal resolution

Dear user.

To resolve withdraw issue, please create an account here -  http://support.tidex.com/support/signup and create new private ticket - http://support.tidex.com/support/tickets/new
sr. member
Activity: 2226
Merit: 270
Chainjoes.com
September 23, 2017, 12:40:00 AM
Is the Zrcoin still a problem with withdrawal? I made Zrcoin withdrawal from Tidex for more than 7 hours back, it is yet to be deposited in the address and that is my first withdrawal from the exchange. Is it how bad it is on Tidex?

Hello!

Please raise a support ticket here - http://support.tidex.com/support/tickets/new and wait for an answer.

Thank you for your understanding.
I did just that but there came another page requesting to sign up, I wasnt sure if it was from Tidex and I dont know how compulsory is it to get the withdrawal resolution
sr. member
Activity: 521
Merit: 250
September 23, 2017, 12:12:53 AM
Apparently something went wrong. The transaction did not reach TIDEX. Look what you can do please. 6FGxU6dpndUZr29nFmr1HeqtQRi4PDDHnLKTdeT1L9Zj WAVES  In support already written ticket

Hello!

If you still not received Waves tokens, please raise a support ticket with the details here - http://support.tidex.com/support/tickets/new
sr. member
Activity: 521
Merit: 250
September 23, 2017, 12:11:09 AM
Is the Zrcoin still a problem with withdrawal? I made Zrcoin withdrawal from Tidex for more than 7 hours back, it is yet to be deposited in the address and that is my first withdrawal from the exchange. Is it how bad it is on Tidex?

Hello!

Please raise a support ticket here - http://support.tidex.com/support/tickets/new and wait for an answer.

Thank you for your understanding.
newbie
Activity: 16
Merit: 0
September 22, 2017, 03:39:53 PM
Apparently something went wrong. The transaction did not reach TIDEX. Look what you can do please. 6FGxU6dpndUZr29nFmr1HeqtQRi4PDDHnLKTdeT1L9Zj WAVES  In support already written ticket
sr. member
Activity: 2226
Merit: 270
Chainjoes.com
September 22, 2017, 02:29:12 PM
TX ID: 2pcsweXtzkTLaKPosaduC5CisdMJm1o6gEjZFus7ZWNQ |
TYPE: Outgoing Transfer |
DATE: 10/09/2017 12:40:31 |
SENDER ADDRESS: 3P8xWAbbd6BpFqrjUuC8xutjUbguEHcy92y |
TX AMOUNT: 2.00000000 ZrCoin |
RECIPIENT ADDRESS: 3PKyPYzdXm284bkaXHfLn9F4oBJvrKv15Aq |

hello, did not receive your coins on the stock account, what's the problem?

Hello!

If you still not received ZrCoins, please raise a support ticket with the details here - http://support.tidex.com/support/tickets/new
Is the Zrcoin still a problem with withdrawal? I made Zrcoin withdrawal from Tidex for more than 7 hours back, it is yet to be deposited in the address and that is my first withdrawal from the exchange. Is it how bad it is on Tidex?
sr. member
Activity: 521
Merit: 250
September 19, 2017, 02:52:38 PM
Dear Tidex Members!

Blackmoon (BMC) markets added on the Tidex Exchange.

https://tidex.com/exchange/bmc/btc - BMC/BTC
https://tidex.com/exchange/bmc/waves - BMC/Waves

RT: https://twitter.com/Tidex_Exchange/status/910214977977450496
sr. member
Activity: 521
Merit: 250
September 18, 2017, 12:39:10 PM
Dear Tidex Members!

Lampix (PIX) markets added on the Tidex Exchange.

https://tidex.com/exchange/pix/btc - PIX/BTC
https://tidex.com/exchange/pix/waves - PIX/Waves

*Deposits will be enabled as soon as the status of the token becomes transferable.

RT: https://twitter.com/Tidex_Exchange/status/909819237484650496
newbie
Activity: 5
Merit: 0
September 17, 2017, 12:59:20 PM
Could you explain how your bots work? Because I am %100 that your volumes are so pumped with your bots. I massed up with it some. It bought steem for 32k. And I put the sell order 27k. Even if I was in loss, I tried. Anyways, then all the trading is stopped. When I remove my order trading continues with random buy and sell orders but ofcourse you cannot make bot to sell you or buy from you. IDK why.

So I assume tidex want to be a good exchange. They say it is russian based but the communication adress is UK. Dude it is not the way you gain respect.

I hope you will fix the problem (!) soon.

Yeah do not try to make an arbitrage. Most of the orders are fake btw.

This website ist scam.see you all comment
newbie
Activity: 24
Merit: 3
September 16, 2017, 06:23:58 PM
Could you explain how your bots work? Because I am %100 that your volumes are so pumped with your bots. I massed up with it some. It bought steem for 32k. And I put the sell order 27k. Even if I was in loss, I tried. Anyways, then all the trading is stopped. When I remove my order trading continues with random buy and sell orders but ofcourse you cannot make bot to sell you or buy from you. IDK why.

So I assume tidex want to be a good exchange. They say it is russian based but the communication adress is UK. Dude it is not the way you gain respect.

I hope you will fix the problem (!) soon.

Yeah do not try to make an arbitrage. Most of the orders are fake btw.
sr. member
Activity: 521
Merit: 250
sr. member
Activity: 521
Merit: 250
newbie
Activity: 5
Merit: 0
September 13, 2017, 05:27:13 PM
Hi tidex . i contact to your telegram account and i send 0.7 btc to your telegram account why blocked my account on telegram?

Please check this topic - https://bitcointalksearch.org/topic/m.17672097

We do not provide any support consultations via skype/whatsapp/telegram/twitter and so on!

Please use only the official communication channels -

support.tidex.com or [email protected]

Beware of scammers and be careful
i contact to you 4 month ago with this telegram @tidex

Why you said We do not provide any support consultations via skype/whatsapp/telegram/twitter and so on ?
sr. member
Activity: 521
Merit: 250
September 13, 2017, 04:27:40 PM
Hi tidex . i contact to your telegram account and i send 0.7 btc to your telegram account why blocked my account on telegram?

Please check this topic - https://bitcointalksearch.org/topic/m.17672097

We do not provide any support consultations via skype/whatsapp/telegram/twitter and so on!

Please use only the official communication channels -

support.tidex.com or [email protected]

Beware of scammers and be careful
sr. member
Activity: 521
Merit: 250
September 13, 2017, 04:26:28 PM
Where are you based in, what country?

We are based in Russia.

Registered address on your web site says London.
Also impossible to sign up as your form refuses to accept a phone number.

The company can be registered anywhere, the headquarters can be in a completely different place.

Please raise a support ticket with the details here - http://support.tidex.com/support/tickets/new
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