Topic: To freebitco.in and their representative, TheQuin - page 4. (Read 6056 times)
#CSFBC i am trying allmost for 2 weeks to contact support without any response. I dont know how to tag someone inhere
I can’t write to him, it says forbidden, how can I post a screenshot, I can’t figure out the menu, please help me
Create a topic in the Scam Accusations section - https://bitcointalk.org/index.php?action=post;board=83.0 тa c пoмoщью кaмepы
I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers
Have you reached to their new customer support team, if so - what did they say about your complaint?I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers
I don't know how much of your money is still stored there and how much truth there is about the problem you are complaining about. The
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CSFBC is their new representative - try PMing him and complaining about your problem with him. I hope you will get back what is rightfully yours - but keeping money in a casino in the long term is a bad choice.
Quinn 8 months ago promised to solve my problem within 2 weeks, but after that I have not received any answer from him, the problem is not solved, first the letter with confirmation about password reset did not come to my mail, and now it says wrong login, I'm just tired of such a dog attitude on the part of freebitcoin, who gave them the right to change my login if it's 2fa, what login can I enter if I didn't change it, what can they get from the sky, so dear you are wrong and have no moral right to say that I am clogging the chat, it was profitable to invest in freebitcoin before and they themselves assured people that they are the most reliable people and everything is protected. I am a new person on bitcointalk and I don't know how to use it, I can't even write a normal post because I don't know how, I have the right to send two messages per day, if you can help me I will be grateful to you and provide any information, but the situation affected my brother 4 days ago, he was thrown out of the account, the letter with the address confirmation did not come, after a while it was written wrong login, and now what to do I don't even know, sorry if it's not clear, I use a translator.
You must understand that writing a bunch of general text will not help much and that more concrete evidence, screenshot discussions, transactions and the like are needed (you can partially cover the address if you don't want it to be publicly exposed)So, go here -> Scam Accusations
Open new topic using format:
Code:
[b][color=black]What happened:: [/color][/b]
[b][color=black]Scammers Profile Link: [/color][/b]
[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]
You can see an example of how it should look https://bitcointalksearch.org/topic/scam-report-format-use-it-to-make-scam-reports-properly-260073
It seems that TheQuin is no longer their representative, at least he is not active here, now there is a new person or at least a new account CSFBC
тa c пoмoщью кaмepы
I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers
Have you reached to their new customer support team, if so - what did they say about your complaint?I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers
I don't know how much of your money is still stored there and how much truth there is about the problem you are complaining about. The wise move is to contact their new support - you can also post your complaint on their ANN thread.
CSFBC is their new representative - try PMing him and complaining about your problem with him. I hope you will get back what is rightfully yours - but keeping money in a casino in the long term is a bad choice.
Translated with DeepL.com (free version)
As far as being able to help you, I don't know if anyone can. The "new" rep doesn't seem to have helped anyone so far. Issues piling up. You will have to go through the steps on the website if nothing else and go from there. 1 thing I have noticed on getting forgot password emails, don't use a yahoo mail address as they have net been getting password request from some sites. I would suggest gmail.
тa c пoмoщью кaмepы
I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers
Have you reached to their new customer support team, if so - what did they say about your complaint?I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers
I don't know how much of your money is still stored there and how much truth there is about the problem you are complaining about. The wise move is to contact their new support - you can also post your complaint on their ANN thread.
CSFBC is their new representative - try PMing him and complaining about your problem with him. I hope you will get back what is rightfully yours - but keeping money in a casino in the long term is a bad choice.
Translated with DeepL.com (free version)
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I still hope freebitco.in can handly my 30 emails and supporttickets before that guy has everything that belang to my daughter....
I hope you and your wife are still ok until now because of what you did. I still hope freebitco.in can handly my 30 emails and supporttickets before that guy has everything that belang to my daughter....
Storing your daughter's savings in the form of cryptocurrency would still be a good option as long as you are storing it properly. Storing your daughter's savings and putting it into a website like freebitcoin is another form of idiocy. Sorry for my words, but what came to your mind, and you did this thing.
I understand that you are angry with them, but you should be angry mainly with yourself because, as you say, you invested everything you have in this casino. Pretty stupid move.
I don't know what to say to that person because Freebitco was very reputable. Can you imagine that they were even promoted by one of the biggest local bank in my country, Georgia, as the way of earning Bitcoin? Btw that was in 2016. How can't you trust a website that was established in 2013 and had no problems for ten years. It was even the website that introduced too many people to Bitcoin. I personally got introduced to Bitcoin by Freebitco.in. It really hurts me to see the downfall and complete abandonment of this casino. Now I really think if Moneypot, Bustabit and Bustadice are the only hope and exceptions or if should I forget them too.Btw Not your keys = Not Your Coins, sadly that's proven every day.
тa c пoмoщью кaмepы
I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers
Flooding the forum with this same message will not help. It would be best if you open a new topic in scam accusation and state your whole case, with some concrete evidence. "It seems to me" is not evidence and certainly not in the way "bastards, give me my money".I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers
I understand that you are angry with them, but you should be angry mainly with yourself because, as you say, you invested everything you have in this casino. Pretty stupid move.
тa c пoмoщью кaмepы
I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers
Have you reached to their new customer support team, if so - what did they say about your complaint?I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers
I don't know how much of your money is still stored there and how much truth there is about the problem you are complaining about. The wise move is to contact their new support - you can also post your complaint on their ANN thread.
CSFBC is their new representative - try PMing him and complaining about your problem with him. I hope you will get back what is rightfully yours - but keeping money in a casino in the long term is a bad choice.
тa c пoмoщью кaмepы
I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers
I can’t log into my account, I was kicked out of my account, then the letter didn’t arrive, and now it says the wrong login and password, I receive promotional materials, why the hell should I have promotional materials, return the money, you bastards, what’s going on with this damn site, good people please help, it seems to me that it is freebitcoin itself and its management that are taking money from users, there are no hackers
I left a neutral tag on the CSFBC account, as a sign that this is another representative account from freebitco, and a short warning that there are problems in the work.
Earlier, I opposed a flag that was related to a certain problem that was solved in the meantime, which does not mean that I will not red-tag their accounts if they ignore user complaints.
Earlier, I opposed a flag that was related to a certain problem that was solved in the meantime, which does not mean that I will not red-tag their accounts if they ignore user complaints.
I still hope freebitco.in can handly my 30 emails and supporttickets before that guy has everything that belang to my daughter....
Your daughter is not to blame for anything, we agree on that, but you have to be a complete idiot to put your daughter's savings in an online casino, and even more in a cryptocurrency one.
I am trying to reach out for 5 days through email and support tickets, my account got hacked and that hacker has sended all fonds out exept for the fun they are still locked for couple of weeks. The hacked changed email , password and even 2fa.
I still hope freebitco.in can handly my 30 emails and supporttickets before that guy has everything that belang to my daughter....
I still hope freebitco.in can handly my 30 emails and supporttickets before that guy has everything that belang to my daughter....
I don't understand how this website was functioning smoothly till 2024.
A bit off-topic here, but why wouldn't it be? There are plenty of reasons such a site might prioritize simplicity over bells and whistles. Sticking with basic code can mean lower maintenance costs and less chance of bugs. Believe it or not, a simpler site can be more secure. Less code means fewer potential vulnerabilities for attackers to exploit. Besides, you have no way of knowing that they are not using some headless CMS for their backend (maybe even custom made). The very definition of the headless CMS is that it has no impact or input on the front-end.
but on the other hand, it looks very strange to me that such a famous and big Bitcoin faucet and casino didn't even have a customer support member before.
TheQuin was responsible for their customer support for years. He was responsive to tickets and emails and was also active in the forum. He became less active after October 2023 and offline after May 23, 2024.
I think that Neutral tag would be a good idea for CSFBC account. I say neutral instead of negative because this account came to solve problems and is only part of Freebitco's customer support team but on the other hand, it looks very strange to me that such a famous and big Bitcoin faucet and casino didn't even have a customer support member before. It's also very strange that the website is poorly structured, using only HTML/CSS and JavaScript (no CMS, no headless CMS, no famous framework).
I don't understand how this website was functioning smoothly till 2024.
I don't understand how this website was functioning smoothly till 2024.
CSFBC's last post was 9 days ago. Why isn't this account tagged yet? If you tag the main account, and the accused creates a new account to look clean again, that's not good.
Why haven't you tagged it yet?
As far as I can see the red tags still stand as well as the flag supports. I imagine that nobody tagged this account because it came apparently to solve problems, and so we gave it the benefit of the doubt.
But you have a sound argument for tagging all of them, which I will rely on to keep a red tag even if all the problems that gave rise to the flag and the current red tags are eventually solved.
So, that you don't even leave a spiritually negative neutral tag on it seems too conservative to me.
Freebitco.in has a new representative on the forum:
Good news.Why haven't you tagged it yet?
I didn't tag the main accounts, so I didn't tag the alt. 
Solves nothing this account as no confidence on the forum. Just created a week ago.
They could just deceive and not have an ounce of remorse for anything. Their account is a throw away.
I'm not really sure what's your point here. It's all ok to be careful when things comes to money. It doesn't matters much that account was made just week ago because Freebitco.in staff (PR account to be precise) confirmed that this account belongs to their support emplyee. So, don't know how they can deceive with this one or use it as throway account. They could just deceive and not have an ounce of remorse for anything. Their account is a throw away.
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