Good luck to Spond; I believe that they will need it.
A thought occured to me: everybody (Spond, Bitfury, KnC) want to call themselves transaction validators, however, I surmise (without marketing research behind this statement) that thousands of miners are the driving force of transactions because they do transact with bitcoin that they mine and use it for means other than mining.
If "small" miners disappear, only to be replaced by four large companies (Bitfury, KNC, Bitmain and Spond), then whose transactions these four will be processing?
Between each other?
They will basically diminish the interest of those who are most interested now and replace it with WHAT? Marketing?
If at the end of the day bitcoin is just another debit/credit card and these four are processors, why would I need that? I have a bunch of plastic already.
Topic: Unofficial Spondoolies SP20 thread - page 14. (Read 126164 times)
Hi.
I want to buy 4 of these. Where can i get them in U.S.?
Thanks,
used hardware is your only chance.I want to buy 4 of these. Where can i get them in U.S.?
Thanks,
SP won't be making any consumer grade hardware in the future it looks like.
Ebay and this forums hardware section normally have some. Sadly no new ones, but I have had some a while no issues.
They seem to last and preform good even after month's of running so I would not be to afraid of used market. I have under clocked mine though I like the electric efficiency better then top speed.
Honestly looking at the prices I'm considering just selling my 8 and replacing them with s5's. :p
Hi.
I want to buy 4 of these. Where can i get them in U.S.?
Thanks,
used hardware is your only chance.I want to buy 4 of these. Where can i get them in U.S.?
Thanks,
SP won't be making any consumer grade hardware in the future it looks like.
Ebay and this forums hardware section normally have some. Sadly no new ones, but I have had some a while no issues.
They seem to last and preform good even after month's of running so I would not be to afraid of used market. I have under clocked mine though I like the electric efficiency better then top speed.
Hi.
I want to buy 4 of these. Where can i get them in U.S.?
Thanks,
used hardware is your only chance.I want to buy 4 of these. Where can i get them in U.S.?
Thanks,
SP won't be making any consumer grade hardware in the future it looks like.
We probably already knew it .. but the end of home mining with new Spondoolies gear has now been officially confirmed by something I didn't see coming.
Can't blame them, business is business ...
I keep holding out hope. I hope they are designing them for the big data center's like SP35's etc. And they still allow home miners to buy.
They can still sell a good amount to home miners. Granted it's a long term sale, not selling a entire data center in a day.
We probably already knew it .. but the end of home mining with new Spondoolies gear has now been officially confirmed by something I didn't see coming.
Can't blame them, business is business ...
My next rig has to be Spondoolies.
Used? Or are you seriously looking to be a B2B customer and their newer offerings?
I was thinking used product as well as new.
However, after looking at the SP-T announcement today, that sure adds a big wrinkle to BTC things.
where to look for the sp-t announcement? link please
here
http://www.spondoolies-tech.com/blogs/news
basically a merger with an OTC stock company
My next rig has to be Spondoolies.
Used? Or are you seriously looking to be a B2B customer and their newer offerings?
I was thinking used product as well as new.
However, after looking at the SP-T announcement today, that sure adds a big wrinkle to BTC things.
where to look for the sp-t announcement? link please
My next rig has to be Spondoolies.
Used? Or are you seriously looking to be a B2B customer and their newer offerings?
I was thinking used product as well as new.
However, after looking at the SP-T announcement today, that sure adds a big wrinkle to BTC things.
Nope.
If i reboot they sometimes come back/show up temporarily.
If i reboot they sometimes come back/show up temporarily.
Wacky. I'm glad they are up and running for you now, either way!
Please somebody help
I can't see my SP20 on-line. I use 2 PSU (Corsair CX750M), but one of them apparently damage and now i can't enter to the interface to configure the unit (i even try with the link myminers.io and didn't results)
I can't see my SP20 on-line. I use 2 PSU (Corsair CX750M), but one of them apparently damage and now i can't enter to the interface to configure the unit (i even try with the link myminers.io and didn't results)
ime myminer.io is pretty pointless - none of mine show up there but Advanced IP Scanner finds them every time.
with DHCP enabled they hop all over the place
so try finding the IP using alternative means.
if they power up but wont boot up, you will need to try the SD-recovery. Its a bit of messing about but has solved numerous issues for myself & others.
http://www.spondoolies-tech.com/blogs/technical-blog/tagged/recovery-sdcard
best of luck & come back with good news!
Are your miners sitting a different subnet than the machine you access miner.io from? That is generally what breaks it--I don't think it can (or should) traverse subnets.
Nope.
If i reboot they sometimes come back/show up temporarily.
Its the same with the GUI - sometimes the graphs just disappear, sometimes a rebbot will bring them back but i rarely bother
but it matters not - the miners run and that is all i concern myself with now.
barely breaking even is wearing mighty thin though, and excessive downtime compounds that fact.
Please somebody help
I can't see my SP20 on-line. I use 2 PSU (Corsair CX750M), but one of them apparently damage and now i can't enter to the interface to configure the unit (i even try with the link myminers.io and didn't results)
I can't see my SP20 on-line. I use 2 PSU (Corsair CX750M), but one of them apparently damage and now i can't enter to the interface to configure the unit (i even try with the link myminers.io and didn't results)
ime myminer.io is pretty pointless - none of mine show up there but Advanced IP Scanner finds them every time.
with DHCP enabled they hop all over the place
so try finding the IP using alternative means.
if they power up but wont boot up, you will need to try the SD-recovery. Its a bit of messing about but has solved numerous issues for myself & others.
http://www.spondoolies-tech.com/blogs/technical-blog/tagged/recovery-sdcard
best of luck & come back with good news!
Are your miners sitting a different subnet than the machine you access miner.io from? That is generally what breaks it--I don't think it can (or should) traverse subnets.
Our team has contacted you multiple times and requested to have a session to verify the status of the machines and attempt to debug the situation. These sessions have a very high success rate yet you have repeatedly refused to help us assist you. Even then, you have been offered to RMA the machines but have chosen to ignored our communication attempts.
We certainly honor the warranty and would like to help, but we cannot do that without your cooperation.
I again ask that you reply to the latest communication and proceed with the RMA process.
For clarification, only communication with [email protected] is documented and officially responded to. We do our best to answer questions asked on the forum but can only guarantee response to contacts to our official support email.
If the issue is not resolved to your satisfaction after you respond to our communication, I will gladly take ownership of your ticket to see that the issue is resolved.
We appreciate your support and cooperation,
Gadi
We certainly honor the warranty and would like to help, but we cannot do that without your cooperation.
I again ask that you reply to the latest communication and proceed with the RMA process.
For clarification, only communication with [email protected] is documented and officially responded to. We do our best to answer questions asked on the forum but can only guarantee response to contacts to our official support email.
If the issue is not resolved to your satisfaction after you respond to our communication, I will gladly take ownership of your ticket to see that the issue is resolved.
We appreciate your support and cooperation,
Gadi
I just have compliment Spondoolies on their support here. I am glad to see such great customer service! My next rig has to be Spondoolies.
Used? Or are you seriously looking to be a B2B customer and their newer offerings?
Please somebody help
I can't see my SP20 on-line. I use 2 PSU (Corsair CX750M), but one of them apparently damage and now i can't enter to the interface to configure the unit (i even try with the link myminers.io and didn't results)
I can't see my SP20 on-line. I use 2 PSU (Corsair CX750M), but one of them apparently damage and now i can't enter to the interface to configure the unit (i even try with the link myminers.io and didn't results)
ime myminer.io is pretty pointless - none of mine show up there but Advanced IP Scanner finds them every time.
with DHCP enabled they hop all over the place
so try finding the IP using alternative means.
if they power up but wont boot up, you will need to try the SD-recovery. Its a bit of messing about but has solved numerous issues for myself & others.
http://www.spondoolies-tech.com/blogs/technical-blog/tagged/recovery-sdcard
best of luck & come back with good news!
It could just be luck but I never have problems with myminer.io. I would consider it a neat little feature. Below it shows it finding both of my SP gear:
not to say this couldnt easily be faked but heres mine right now showing nothing with an sp30 & an sp20 running...
free image hosting
Please somebody help
I can't see my SP20 on-line. I use 2 PSU (Corsair CX750M), but one of them apparently damage and now i can't enter to the interface to configure the unit (i even try with the link myminers.io and didn't results)
I can't see my SP20 on-line. I use 2 PSU (Corsair CX750M), but one of them apparently damage and now i can't enter to the interface to configure the unit (i even try with the link myminers.io and didn't results)
ime myminer.io is pretty pointless - none of mine show up there but Advanced IP Scanner finds them every time.
with DHCP enabled they hop all over the place
so try finding the IP using alternative means.
if they power up but wont boot up, you will need to try the SD-recovery. Its a bit of messing about but has solved numerous issues for myself & others.
http://www.spondoolies-tech.com/blogs/technical-blog/tagged/recovery-sdcard
best of luck & come back with good news!
It could just be luck but I never have problems with myminer.io. I would consider it a neat little feature. Below it shows it finding both of my SP gear:
Our team has contacted you multiple times and requested to have a session to verify the status of the machines and attempt to debug the situation. These sessions have a very high success rate yet you have repeatedly refused to help us assist you. Even then, you have been offered to RMA the machines but have chosen to ignored our communication attempts.
We certainly honor the warranty and would like to help, but we cannot do that without your cooperation.
I again ask that you reply to the latest communication and proceed with the RMA process.
For clarification, only communication with [email protected] is documented and officially responded to. We do our best to answer questions asked on the forum but can only guarantee response to contacts to our official support email.
If the issue is not resolved to your satisfaction after you respond to our communication, I will gladly take ownership of your ticket to see that the issue is resolved.
We appreciate your support and cooperation,
Gadi
We certainly honor the warranty and would like to help, but we cannot do that without your cooperation.
I again ask that you reply to the latest communication and proceed with the RMA process.
For clarification, only communication with [email protected] is documented and officially responded to. We do our best to answer questions asked on the forum but can only guarantee response to contacts to our official support email.
If the issue is not resolved to your satisfaction after you respond to our communication, I will gladly take ownership of your ticket to see that the issue is resolved.
We appreciate your support and cooperation,
Gadi
I just have compliment Spondoolies on their support here. I am glad to see such great customer service! My next rig has to be Spondoolies.
Please somebody help
I can't see my SP20 on-line. I use 2 PSU (Corsair CX750M), but one of them apparently damage and now i can't enter to the interface to configure the unit (i even try with the link myminers.io and didn't results)
I can't see my SP20 on-line. I use 2 PSU (Corsair CX750M), but one of them apparently damage and now i can't enter to the interface to configure the unit (i even try with the link myminers.io and didn't results)
what speed did you do?
well take the dead psu off line.
to get all 4 boards to work you need 4 plugs in so 1 psu will only run 2 of the 4 boards.
move the good psu to the other 2 plugs as the ethernet/controller powers off only some of the plugs.
I really want to know how fast you ran this gear.
oh it will run over 1500gh and it will die and fuck up over 1500gh far more often then running at 1200gh
now spondoolies biggest sin on this gear was to say 1700gh.
I had 12 to 14 of this . IIRC and never pushed them over 1450gh no issues.
Please somebody help
I can't see my SP20 on-line. I use 2 PSU (Corsair CX750M), but one of them apparently damage and now i can't enter to the interface to configure the unit (i even try with the link myminers.io and didn't results)
I can't see my SP20 on-line. I use 2 PSU (Corsair CX750M), but one of them apparently damage and now i can't enter to the interface to configure the unit (i even try with the link myminers.io and didn't results)
I personally have always used 4 PCIe. Not sure if it's necessary on underlcocks. Does the 750 have 4 PCIe cords?
Most likely it will try to get get work from a pool, and with using higher rate then the that one PSU can provide. I would guess it will shutdown.
You might try to see if you can temporary unplug internet connect to the SP20 and underclock it. The no internet prevents it from getting work and give you time to underclock it.
Let us know how it goes
Please somebody help
I can't see my SP20 on-line. I use 2 PSU (Corsair CX750M), but one of them apparently damage and now i can't enter to the interface to configure the unit (i even try with the link myminers.io and didn't results)
I can't see my SP20 on-line. I use 2 PSU (Corsair CX750M), but one of them apparently damage and now i can't enter to the interface to configure the unit (i even try with the link myminers.io and didn't results)
We take pride of the quality of our units and service yet even our units have their limit, just like any other electronic device.
Our customer service has RMA several units as I'm sure the forum members can verify, however we cannot cover damages that are caused by improper maintenance.
Our team will continue to work with you as best they can to help you out and will be happy to continue doing so in the future.
Regards, Gadi
Our customer service has RMA several units as I'm sure the forum members can verify, however we cannot cover damages that are caused by improper maintenance.
Our team will continue to work with you as best they can to help you out and will be happy to continue doing so in the future.
Regards, Gadi
Wow!!! What an unbelievable claim. I bought 15 SP20Es and I've been trying for over 2 months to get tech support. All I ever get is the run around from Barbara. I have no reason to believe that tech support even exists at Spondoolies-Tech. I wrote detailed emails explaining what I tried. Barbara keeps telling me I have to open a port and let you Skype me because I have 2 DOA SP20Es that have never booted into the user interface. Just what will letting you snoop around my PC tell you about a network device that cannot be recognized by my network
When the 15 SP20Es arrived 6 of them would not hash. I found a cryptic FAQ called "MY UNIT IS NOT RESPONDING AFTER A FIRMWARE UPGRADE. HOW DO I RECOVER IT?" Even though these 6 SP20Es had never booted into their user interface and were not recognized by my network I gave it a try any way. I had to go to 3 shops to find this microSDcard with reader in the photography section and bought it for $19. I installed the image and managed to get 4 of the SP20Es running, although not fully. E.g., some are missing a board "or something" as the ASIC Stats report says:
Code:
2.6.14
Uptime:73146 | FPGA ver:100 | BIST in 19
-----BOARD-0-----
PSU[UNKNOWN]: 0->(247w/247w)[247 247 247] (->247w[247 247 247]) (lim=270) 0c 389GH cooling:0/0xe0
-----BOARD-1-----
PSU[UNKNOWN]: 0->(5w/5w)[5 5 5] (->5w[5 5 5]) (lim=270) 0c 0GH cooling:0/0xe0
-----BOARD-2-----
PSU[UNKNOWN]: 0->(261w/261w)[261 261 261] (->261w[261 261 261]) (lim=270) 0c 401GH cooling:0/0xe0
-----BOARD-3-----
PSU[UNKNOWN]: 0->(195w/195w)[195 195 195] (->195w[195 195 195]) (lim=270) 0c 351GH cooling:0/0xe0
LOOP[0] ON TO:0 (w:6544)
0: DC2DC/1/:[vlt1:712 vlt2:719(DCl:794 Tl:794 Ul:719) 99W 139A 64c] ASIC:[ 85c (125c) 1010hz(BL:1010) 3263 (E:193) F:0 L:0]
1: DC2DC/1/:[vlt1:716 vlt2:719(DCl:794 Tl:794 Ul:719) 100W 139A 74c] ASIC:[ 85c (125c) 1010hz(BL:1010) 3281 (E:193) F:0 L:0]
LOOP[1] OFF TO:0 (test serial failed or something)
2: disabled (serial problem)
3: disabled (serial problem)
LOOP[2] ON TO:0 (w:6733)
4: DC2DC/1/:[vlt1:710 vlt2:719(DCl:794 Tl:794 Ul:719) 106W 148A 71c] ASIC:[115c (125c) 1040hz(BL:1040) 3325 (E:193) F:0 L:0]
5: DC2DC/1/:[vlt1:714 vlt2:719(DCl:794 Tl:794 Ul:719) 104W 146A 89c] ASIC:[120c (125c) 1040hz(BL:1040) 3408 (E:193) F:0 L:0]
LOOP[3] ON TO:0 (w:5733)
6: DC2DC/1/:[vlt1:667 vlt2:674(DCl:794 Tl:674 Ul:719) 86W 128A 84c] ASIC:[120c (125c) 960hz(BL: 960) 3018 (E:193) F:0 L:0]
7: DC2DC/1/:[vlt1:640 vlt2:642(DCl:794 Tl:642 Ul:719) 69W 109A 82c] ASIC:[120c (125c) 860hz(BL: 860) 2715 (E:193) F:1 L:0]
[H:HW:1142Gh (500),DC-W:568,L:0,A:6,MMtmp:0 TMP:(31/31)=>=>=>(41/41 , 68/68)]
Pushed 10 jobs , in HW queue 4 jobs (sw:1, hw:1)!
min:1 wins:19010[this/last min:14/10] bist-fail:256, hw-err:0
leading-zeroes:42 idle promils[s/m]:0/0, rate:699gh/s asic-count:204 (wins:6+8)
wall watts:777
Fan:90, conseq:200
AC2DC BAD: 0 0
R/NR: 1098/0
RTF asics: 0
FET: 0:5 1:5
2 restarted 0 reset 0 reset2 0 fake_wins
0 stuck_bist 0 low_power 0 stuck_pll 0 runtime_dsble
0 purge_queue 0 read_timeouts 0 dc2dc_i2c 0 read_tmout2 0 read_crptn
0 purge_queue3 0 bad_idle
0 err_murata
Adapter queues: rsp=1, req=24
Uptime:73146 | FPGA ver:100 | BIST in 19
-----BOARD-0-----
PSU[UNKNOWN]: 0->(247w/247w)[247 247 247] (->247w[247 247 247]) (lim=270) 0c 389GH cooling:0/0xe0
-----BOARD-1-----
PSU[UNKNOWN]: 0->(5w/5w)[5 5 5] (->5w[5 5 5]) (lim=270) 0c 0GH cooling:0/0xe0
-----BOARD-2-----
PSU[UNKNOWN]: 0->(261w/261w)[261 261 261] (->261w[261 261 261]) (lim=270) 0c 401GH cooling:0/0xe0
-----BOARD-3-----
PSU[UNKNOWN]: 0->(195w/195w)[195 195 195] (->195w[195 195 195]) (lim=270) 0c 351GH cooling:0/0xe0
LOOP[0] ON TO:0 (w:6544)
0: DC2DC/1/:[vlt1:712 vlt2:719(DCl:794 Tl:794 Ul:719) 99W 139A 64c] ASIC:[ 85c (125c) 1010hz(BL:1010) 3263 (E:193) F:0 L:0]
1: DC2DC/1/:[vlt1:716 vlt2:719(DCl:794 Tl:794 Ul:719) 100W 139A 74c] ASIC:[ 85c (125c) 1010hz(BL:1010) 3281 (E:193) F:0 L:0]
LOOP[1] OFF TO:0 (test serial failed or something)
2: disabled (serial problem)
3: disabled (serial problem)
LOOP[2] ON TO:0 (w:6733)
4: DC2DC/1/:[vlt1:710 vlt2:719(DCl:794 Tl:794 Ul:719) 106W 148A 71c] ASIC:[115c (125c) 1040hz(BL:1040) 3325 (E:193) F:0 L:0]
5: DC2DC/1/:[vlt1:714 vlt2:719(DCl:794 Tl:794 Ul:719) 104W 146A 89c] ASIC:[120c (125c) 1040hz(BL:1040) 3408 (E:193) F:0 L:0]
LOOP[3] ON TO:0 (w:5733)
6: DC2DC/1/:[vlt1:667 vlt2:674(DCl:794 Tl:674 Ul:719) 86W 128A 84c] ASIC:[120c (125c) 960hz(BL: 960) 3018 (E:193) F:0 L:0]
7: DC2DC/1/:[vlt1:640 vlt2:642(DCl:794 Tl:642 Ul:719) 69W 109A 82c] ASIC:[120c (125c) 860hz(BL: 860) 2715 (E:193) F:1 L:0]
[H:HW:1142Gh (500),DC-W:568,L:0,A:6,MMtmp:0 TMP:(31/31)=>=>=>(41/41 , 68/68)]
Pushed 10 jobs , in HW queue 4 jobs (sw:1, hw:1)!
min:1 wins:19010[this/last min:14/10] bist-fail:256, hw-err:0
leading-zeroes:42 idle promils[s/m]:0/0, rate:699gh/s asic-count:204 (wins:6+8)
wall watts:777
Fan:90, conseq:200
AC2DC BAD: 0 0
R/NR: 1098/0
RTF asics: 0
FET: 0:5 1:5
2 restarted 0 reset 0 reset2 0 fake_wins
0 stuck_bist 0 low_power 0 stuck_pll 0 runtime_dsble
0 purge_queue 0 read_timeouts 0 dc2dc_i2c 0 read_tmout2 0 read_crptn
0 purge_queue3 0 bad_idle
0 err_murata
Adapter queues: rsp=1, req=24
After paying for my order I received this email:
Code:
After a successful burn-in test, we are happy to announce that your units were shipped and are now on their way to you.
The units were shipped with Fedex. Please see attached shipping documents.
A lot of work was put into designing, building, and shipping these units. We believe you will enjoy them very much.
If you have any questions feel free to contact us at [email protected].
Best Regards,
Katya Penkar
Sales Operations Manager
Spondoolies-Tech LTD.
Tel.: +972(8)8606636
Fax : +972 (8)8643050
Mobile: +972(54)4882443
So if this email was true and the 15 SP20Es worked when Spondoolies-Tech shipped them then they are so fragile they degrade and die in transit.The units were shipped with Fedex. Please see attached shipping documents.
A lot of work was put into designing, building, and shipping these units. We believe you will enjoy them very much.
If you have any questions feel free to contact us at [email protected].
Best Regards,
Katya Penkar
Sales Operations Manager
Spondoolies-Tech LTD.
Tel.: +972(8)8606636
Fax : +972 (8)8643050
Mobile: +972(54)4882443
Please explain why SP refuses to RMA or refund (1J3p2htyCPucmJ1pNaCamsmKdZBbLwhBy5) my two (2) DOA SP20Es and what to do about the SP20Es with the dead board "or something". Not to mention the 2.5 months of lost production from 2 SP20Es plus a few partially functioning SP20Es.
Order: SO1500241, Your Order: 4364, Customer Number: 101113
Gadi, Why don't you or someone at SP answer me
I have not received one answer to any of my questions or my numerous emails to your company. I provided the PO numbers so you know I'm the one that bought 15 SP20Es directly from SP and have been contacting you for months. It appears you've gone out of business.
Hi Miasma,
The last email correspondence with you that I could find in our system is dated March 31 where Barbara offered to RMA the units but you have not responded.
If you have other tickets open please share them either here or via PM.
I also understand that you were asked multiple times to contact the support team via Skype and were also offered for them to contact you. The tech support team is the only one who can diagnose the unit thoroughly. Were they able to get in touch with you?
Gadi
SpondooliesTech gives BitCoin a bad reputation. Had I paid you with a credit card and you shipped me the two DEAD SP20Es I would have disputed the charge and gotten my money back. But with BitCoin you got paid upfront and just thumb your nose at me. You've ignored me me for months and have never answered a single one of my reasonable questions. You pretend as if there's some way you can diagnose the two DEAD SP20Es via Skype. Why don't you stop lying and tell the truth
You do NOT stand behind your warranty. You lied to me and said you did a sucessful burn-in test before you shipped the 15 SP20Es and yet several of them failed to work out of the box. I had to spend hours reinstalling their firmware images. How does that constitute a sucessful burn-in Depending on what they do there is a lot they can tell via skype/teamviewer. They can see how the miner reacts, and also they are able to tell you to open it without voiding warranty since they are watching.
I would say give them a chance on Skype, it's far better then paying shipping if they can get them possibly fixed from the Skype session.
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