Unofficial Spondoolies SP20 thread - page 12.

philipma1957

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'The right to privacy matters'

Quote from: Miasma on April 21, 2015, 05:18:34 AM

Quote from: ?? on ??

Quote from: Guy Corem on April 08, 2015, 04:41:33 AM

We take pride of the quality of our units and service yet even our units have their limit, just like any other electronic device.
Our customer service has RMA several units as I'm sure the forum members can verify, however we cannot cover damages that are caused by improper maintenance.
Our team will continue to work with you as best they can to help you out and will be happy to continue doing so in the future.
Regards, Gadi

Wow!!! What an unbelievable claim. I bought 15 SP20Es and I've been trying for over 2 months to get tech support. All I ever get is the run around from Barbara. I have no reason to believe that tech support even exists at Spondoolies-Tech. I wrote detailed emails explaining what I tried. Barbara keeps telling me I have to open a port and let you Skype me because I have 2 DOA SP20Es that have never booted into the user interface. Just what will letting you snoop around my PC tell you about a network device that cannot be recognized by my network Huh

When the 15 SP20Es arrived 6 of them would not hash. I found a cryptic FAQ called "MY UNIT IS NOT RESPONDING AFTER A FIRMWARE UPGRADE. HOW DO I RECOVER IT?" Even though these 6 SP20Es had never booted into their user interface and were not recognized by my network I gave it a try any way. I had to go to 3 shops to find this microSDcard with reader in the photography section and bought it for $19. I installed the image and managed to get 4 of the SP20Es running, although not fully. E.g., some are missing a board "or something" as the ASIC Stats report says:

Code:

2.6.14
Uptime:73146 | FPGA ver:100 | BIST in 19
-----BOARD-0-----
PSU[UNKNOWN]: 0->(247w/247w)[247 247 247] (->247w[247 247 247]) (lim=270) 0c 389GH cooling:0/0xe0
-----BOARD-1-----
PSU[UNKNOWN]: 0->(5w/5w)[5 5 5] (->5w[5 5 5]) (lim=270) 0c 0GH cooling:0/0xe0
-----BOARD-2-----
PSU[UNKNOWN]: 0->(261w/261w)[261 261 261] (->261w[261 261 261]) (lim=270) 0c 401GH cooling:0/0xe0
-----BOARD-3-----
PSU[UNKNOWN]: 0->(195w/195w)[195 195 195] (->195w[195 195 195]) (lim=270) 0c 351GH cooling:0/0xe0
LOOP[0] ON TO:0 (w:6544)
0: DC2DC/1/:[vlt1:712 vlt2:719(DCl:794 Tl:794 Ul:719) 99W 139A 64c] ASIC:[ 85c (125c) 1010hz(BL:1010) 3263 (E:193) F:0 L:0]
1: DC2DC/1/:[vlt1:716 vlt2:719(DCl:794 Tl:794 Ul:719) 100W 139A 74c] ASIC:[ 85c (125c) 1010hz(BL:1010) 3281 (E:193) F:0 L:0]
LOOP[1] OFF TO:0 (test serial failed or something)
2: disabled (serial problem)
3: disabled (serial problem)
LOOP[2] ON TO:0 (w:6733)
4: DC2DC/1/:[vlt1:710 vlt2:719(DCl:794 Tl:794 Ul:719) 106W 148A 71c] ASIC:[115c (125c) 1040hz(BL:1040) 3325 (E:193) F:0 L:0]
5: DC2DC/1/:[vlt1:714 vlt2:719(DCl:794 Tl:794 Ul:719) 104W 146A 89c] ASIC:[120c (125c) 1040hz(BL:1040) 3408 (E:193) F:0 L:0]
LOOP[3] ON TO:0 (w:5733)
6: DC2DC/1/:[vlt1:667 vlt2:674(DCl:794 Tl:674 Ul:719) 86W 128A 84c] ASIC:[120c (125c) 960hz(BL: 960) 3018 (E:193) F:0 L:0]
7: DC2DC/1/:[vlt1:640 vlt2:642(DCl:794 Tl:642 Ul:719) 69W 109A 82c] ASIC:[120c (125c) 860hz(BL: 860) 2715 (E:193) F:1 L:0]

[H:HW:1142Gh (500),DC-W:568,L:0,A:6,MMtmp:0 TMP:(31/31)=>=>=>(41/41 , 68/68)]
Pushed 10 jobs , in HW queue 4 jobs (sw:1, hw:1)!
min:1 wins:19010[this/last min:14/10] bist-fail:256, hw-err:0
leading-zeroes:42 idle promils[s/m]:0/0, rate:699gh/s asic-count:204 (wins:6+8)
wall watts:777
Fan:90, conseq:200
AC2DC BAD: 0 0
R/NR: 1098/0
RTF asics: 0
FET: 0:5 1:5
2 restarted 0 reset 0 reset2 0 fake_wins
0 stuck_bist 0 low_power 0 stuck_pll 0 runtime_dsble
0 purge_queue 0 read_timeouts 0 dc2dc_i2c 0 read_tmout2 0 read_crptn
0 purge_queue3 0 bad_idle
0 err_murata
Adapter queues: rsp=1, req=24

After paying for my order I received this email:

Code:

After a successful burn-in test, we are happy to announce that your units were shipped and are now on their way to you.
The units were shipped with Fedex. Please see attached shipping documents.
A lot of work was put into designing, building, and shipping these units. We believe you will enjoy them very much.
If you have any questions feel free to contact us at [email protected].
Best Regards,
Katya Penkar
Sales Operations Manager
Spondoolies-Tech LTD.
Tel.: +972(8)8606636
Fax : +972 (8)8643050
Mobile: +972(54)4882443

So if this email was true and the 15 SP20Es worked when Spondoolies-Tech shipped them then they are so fragile they degrade and die in transit.
Please explain why SP refuses to RMA or refund (1J3p2htyCPucmJ1pNaCamsmKdZBbLwhBy5) my two (2) DOA SP20Es and what to do about the SP20Es with the dead board "or something". Not to mention the 2.5 months of lost production from 2 SP20Es plus a few partially functioning SP20Es.
Order: SO1500241, Your Order: 4364, Customer Number: 101113

Gadi, Why don't you or someone at SP answer me Huh

I have not received one answer to any of my questions or my numerous emails to your company. I provided the PO numbers so you know I'm the one that bought 15 SP20Es directly from SP and have been contacting you for months. It appears you've gone out of business.

ALL OF THESE POST ARE TO BE DELETED I DID THIS DUE TO THE SIGNATURE.

philipma1957

legendary

Activity: 4256

Merit: 8551

'The right to privacy matters'

NOTE I AM DELETING ALL OF MIASMA POSTS DUE TO HIS SIGNATURE

It links to a website
that does not show a Federal Trade Commission claim:

Join the Federal Trade Commission claim against SpondooliesTech:

https://www.ftccomplaintassistant.gov/#crnt&panel1-1

Instead it is a blank form I feel he is trying to trick people into filing a claim

I see no evidence of a claim.

edonkey

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Activity: 1150

Merit: 1004

Quote from: notlist3d on June 03, 2015, 02:17:52 PM

It might work but the using of two different PSU's is not really recommended. Did it just stop working? Was there any changes?

Really? This is from the SP20 site under PSU recommendations:

The SP20 were tested in our lab using Seasonic SS-650KM and Corsair CX750M. Each unit using 2 PSU.

I've been successfully using a pair of CX750M's on a single SP20E for around 185 days with no problems.

Maybe I'm missing something here?

notlist3d

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Merit: 1000

Quote from: cyc1990 on June 03, 2015, 03:02:31 AM

Quote from: notlist3d on June 02, 2015, 05:02:21 PM

Quote from: cyc1990 on June 02, 2015, 01:01:16 PM

Hi guy i need help fro sp 20

my sp 20 after i turn on the light G n Y is no light...and cant hashing n cant connect ...
so how can i fix this?

I had to look up to check no green light is "SP20 Jackson is not working or is not connected to a pool". What PSU are you using with it? Are you running high or underclocked? Also have you tried multiple pools?

The anwser to those will hopefully help narrow down what problem is.

i think is not working ....cant connect to miner status(ip)..
dell power edge 750 watt x 2
all is default...
i hv put 3 pool..
this sp20 i use around 5 month...

It might work but the using of two different PSU's is not really recommended. Did it just stop working? Was there any changes?

cyc1990

newbie

Activity: 31

Merit: 0

Quote from: notlist3d on June 02, 2015, 05:02:21 PM

Quote from: cyc1990 on June 02, 2015, 01:01:16 PM

Hi guy i need help fro sp 20

my sp 20 after i turn on the light G n Y is no light...and cant hashing n cant connect ...
so how can i fix this?

I had to look up to check no green light is "SP20 Jackson is not working or is not connected to a pool". What PSU are you using with it? Are you running high or underclocked? Also have you tried multiple pools?

The anwser to those will hopefully help narrow down what problem is.

i think is not working ....cant connect to miner status(ip)..
dell power edge 750 watt x 2
all is default...
i hv put 3 pool..
this sp20 i use around 5 month...

notlist3d

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Activity: 1456

Merit: 1000

Quote from: cyc1990 on June 02, 2015, 01:01:16 PM

Hi guy i need help fro sp 20

my sp 20 after i turn on the light G n Y is no light...and cant hashing n cant connect ...
so how can i fix this?

I had to look up to check no green light is "SP20 Jackson is not working or is not connected to a pool". What PSU are you using with it? Are you running high or underclocked? Also have you tried multiple pools?

The anwser to those will hopefully help narrow down what problem is.

cyc1990

newbie

Activity: 31

Merit: 0

Hi guy i need help fro sp 20

my sp 20 after i turn on the light G n Y is no light...and cant hashing n cant connect ...
so how can i fix this?

Biodom

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Activity: 3892

Merit: 4331

Quote from: Duce on May 27, 2015, 10:16:00 AM

Quote from: alh on May 26, 2015, 05:43:10 PM

I too am going to "manage for power" my single SP20. I am at about 540W (measured), that yields about 1080-1095GH. I expect to reduce that down further to less than 500W here in the next 2-3 weeks. I think I may be able to go as low as 450W and still keep it reliable and steady. Right now it's in the lowest level of my house (i.e. the basement), and the noise is completely unobtrusive now (fan at 30).

This is a new experiment for me as I didn't have this much hashrate, or power draw, last summer.

I'll be waiting for that fabled 21e6 "power meter" that produces 200GH at 10W.....

I run mine right where you are at but I run the fan in Auto. This has the fan speed at 6 after the initial run up of about 5 min. My ambient temp is ~75-80F in the space these are located and they run below 60C recorded from the exhaust temp. I can't remember the chip temps right now but can provide later if you would like to know.

somehow my sp20 works better just at fan 10 instead of auto. on auto it keeps fluctuating in fan speed, hence difference in noise, which could be irritating. when you set at low fixed, like 10, noise is steady and your brain basically subtracts it after a while and it feels like no noise at all.

Duce

full member

Activity: 175

Merit: 100

Quote from: alh on May 26, 2015, 05:43:10 PM

I too am going to "manage for power" my single SP20. I am at about 540W (measured), that yields about 1080-1095GH. I expect to reduce that down further to less than 500W here in the next 2-3 weeks. I think I may be able to go as low as 450W and still keep it reliable and steady. Right now it's in the lowest level of my house (i.e. the basement), and the noise is completely unobtrusive now (fan at 30).

This is a new experiment for me as I didn't have this much hashrate, or power draw, last summer.

I'll be waiting for that fabled 21e6 "power meter" that produces 200GH at 10W.....

I run mine right where you are at but I run the fan in Auto. This has the fan speed at 6 after the initial run up of about 5 min. My ambient temp is ~75-80F in the space these are located and they run below 60C recorded from the exhaust temp. I can't remember the chip temps right now but can provide later if you would like to know.

alh

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Activity: 1846

Merit: 1052

I too am going to "manage for power" my single SP20. I am at about 540W (measured), that yields about 1080-1095GH. I expect to reduce that down further to less than 500W here in the next 2-3 weeks. I think I may be able to go as low as 450W and still keep it reliable and steady. Right now it's in the lowest level of my house (i.e. the basement), and the noise is completely unobtrusive now (fan at 30).

This is a new experiment for me as I didn't have this much hashrate, or power draw, last summer.

I'll be waiting for that fabled 21e6 "power meter" that produces 200GH at 10W.....

notlist3d

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Activity: 1456

Merit: 1000

Quote from: philipma1957 on May 25, 2015, 06:37:48 PM

Quote from: DevonMiner on May 25, 2015, 04:15:43 PM

Quote from: notlist3d on May 25, 2015, 01:37:03 PM

That is the nice thing about having sd card option on reset's. Really wish all miners had the sd slot on controllers.

Yep, the SD card slot has saved me a few times with various Sponds miners over the months ... shame it looks like we won't any more to play with in the future, but the SP20s I have (being so configurable) still mine away ... albeit small beer money earnings right now.

Yeah I had 11 or 12 of them. but with summer power jump to 16.9 cents and another 1.1 cents to cool the gear I had to sell them off.

Summer is not fun. I have hit the cooling myself I need to calculate it all once I am happy.

It's been great as I got more time out of gear then I expected. Difficulty did not jump as much as I thought it would. But summer mining has been a challenge even at .095 cents + cooling. The initial cost of the fan's etc makes it a decent investment.

Winter for me was pretty much set and forget. With summer I have to watch a little closer, reminds me a little more of GPU day's of babysitting. Still no where the time I spent resetting GPU's and fixing those problems. But not set and forget like my winter was.

philipma1957

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'The right to privacy matters'

Quote from: DevonMiner on May 25, 2015, 04:15:43 PM

Quote from: notlist3d on May 25, 2015, 01:37:03 PM

That is the nice thing about having sd card option on reset's. Really wish all miners had the sd slot on controllers.

Yep, the SD card slot has saved me a few times with various Sponds miners over the months ... shame it looks like we won't any more to play with in the future, but the SP20s I have (being so configurable) still mine away ... albeit small beer money earnings right now.

Yeah I had 11 or 12 of them. but with summer power jump to 16.9 cents and another 1.1 cents to cool the gear I had to sell them off.

DevonMiner

sr. member

Activity: 471

Merit: 250

Quote from: notlist3d on May 25, 2015, 01:37:03 PM

That is the nice thing about having sd card option on reset's. Really wish all miners had the sd slot on controllers.

Yep, the SD card slot has saved me a few times with various Sponds miners over the months ... shame it looks like we won't any more to play with in the future, but the SP20s I have (being so configurable) still mine away ... albeit small beer money earnings right now.

notlist3d

legendary

Activity: 1456

Merit: 1000

Quote from: brunokc on May 25, 2015, 11:19:10 AM

I tried Angry IP Scanner 3, and does not appear on the network as the two others do.

so I suppose I just try to reset it with a sd card.

*********************** Reset worked**************************

Glad the reset worked. That is the nice thing about having sd card option on reset's. Really wish all miners had the sd slot on controllers.

brunokc

newbie

Activity: 5

Merit: 0

I tried Angry IP Scanner 3, and does not appear on the network as the two others do.

so I suppose I just try to reset it with a sd card.

*********************** Reset worked**************************

Biodom

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Quote from: notlist3d on May 25, 2015, 11:04:43 AM

Quote from: brunokc on May 25, 2015, 11:01:22 AM

Hello

I just bought one more SP20 used (No. 3), but I can not come in contact with it.
I have taken psu and network cable from one of the other that works. but it does not appear on myminer.io.

fan running as it should, but after a few minutes flashes the green LED green.

PSU = 2x CX750

/Bruno

Have you looked on your router at connected devices? See if you can find it there. If you can that is another way to find it.

If that does not work and you truly cannot find IP. There is a sd card image to reset.

1. did you try advanced ip scanner 9for PC) or iNET (mac)?
2. give it more time. one of my SP20 took at least 5 min to situate itself on the network.
3. who knows, maybe it is something with myminer.io, but I doubt it.

notlist3d

legendary

Activity: 1456

Merit: 1000

Quote from: brunokc on May 25, 2015, 11:01:22 AM

Hello

I just bought one more SP20 used (No. 3), but I can not come in contact with it.
I have taken psu and network cable from one of the other that works. but it does not appear on myminer.io.

fan running as it should, but after a few minutes flashes the green LED green.

PSU = 2x CX750

/Bruno

Have you looked on your router at connected devices? See if you can find it there. If you can that is another way to find it.

If that does not work and you truly cannot find IP. There is a sd card image to reset.

brunokc

newbie

Activity: 5

Merit: 0

Hello

I just bought one more SP20 used (No. 3), but I can not come in contact with it.
I have taken psu and network cable from one of the other that works. but it does not appear on myminer.io.

fan running as it should, but after a few minutes flashes the green LED green.

PSU = 2x CX750

/Bruno

philipma1957

legendary

Activity: 4256

Merit: 8551

'The right to privacy matters'

Quote from: Bicknellski on May 14, 2015, 10:36:50 AM

That sucks guys.

Jerks.

Be adding some neg trust to those names.

yeah a lot of people use this thread for help. With my summer rates kicking in I don't have much gear but I wanted to keep the thread open for people to use it.

I decided to keep it open and watch it more carefully for abuse or apparent abuse from forum members.

Bicknellski

hero member

Activity: 924

Merit: 1000

That sucks guys.

Jerks.

Be adding some neg trust to those names.

Topic: Unofficial Spondoolies SP20 thread - page 12. (Read 126192 times)