Topic: Unreasonable Withdrawal Limits on Betiro - page 10. (Read 2152 times)

After reading the whole story you provided in this thread, I can say that you are playing in a casino which is managed professionally.
I have never heard about this casino before, I have no idea how and where did you find this casino and what is the reason why do you like this casino?
Changing their rule about withdrawal limit upon your request is really bad practice from a casino.
500 EUR daily limit, 10k EUR monthly limit are just too low, which means that you will have to wait at least for 2 months in order to withdraw all your balance and you need to make 20 withdrawal request per month 500EUR each.
Well, maybe you have to keep asking them to get an exception for your withdrawal. Otherwise, this information will make them lose a lot of players and new potential players will not be interested to play in this casino.

if you don't mind, could you update us if anything happens, and if the payment starts to delay for several days or week/s you can try to post your issue on casino.guru, I checked Betiro there and it seems that casino.guru has made a review on them, they might be able to help you resolve any that might arise.

edit: I checked if there are recent complaints opened against them and it seems like you already posted your issue there.

this is why it is important to only use a gambling platform that is known to many people and has a very good reputation. I hope you get to withdraw all your funds.

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits. I will try to withdraw 500 Euros every day. However, I believe the site's intention is to make me lose my balance and avoid paying out at all. I submitted a withdrawal request again today, but they still haven't processed the payment.

I registered here because I liked the platform. Yes, this is my mistake, and I regret it. But a 500 Euro withdrawal limit, like giving pocket money, is not acceptable in my opinion.

https://i.ibb.co/sPLzJdd/Ekran-g-r-nt-s-2024-06-01-194238.png

I'm quite surprised as well that you know the forum and yet you didn't bother to check if this casino has an ANN thread in the forum. The problem is, when a casino is not reputable, most of the time you'll face a problem using them, and here it is now based on your experience, they have an unbelievable TOS that does not coincide at all.

$500 daily withdrawal limit but $50,000 monthly limit? That amount already looks suspicious. But if they really process your daily withdrawal, you can just be patient until you get all your money and then stay away from them. There are plenty of popular and reputable casinos in the forum mate, what's lacking is your time to explore.

So they mentioned 50k Euro as the monthly limit in their ToS, mentioned nothing about a daily withdrawal limit, and then when gamblers deposited, gambled, and some of them managed to win just like you, they decided to reduce the monthly withdrawal limit from 50k Euros to 10k Euros all of a sudden.  Sure, that doesn't sound odd at all.  LOL.

This is why it's not recommended using platforms that aren't reputable, even if a gambler decides to try a platform out, they should make large deposits, let them grow in the community, prove their worth, and then they should be considered for large deposits. High rollers should choose reputable platforms such as Stake and many others that are available in the forum as well.

This is not the first time I read a similar story, which means that it is now becoming the reigning evil plan of some casinos, especially the small ones. This is why I often advise gamblers not to go for anyhow/random casinos because it is highly possible that their big winnings will not be paid even if the casino wants to pay the winnings. Inasmuch as they do not have the money to pay, there is nothing you can do, you will have to wait.

But first, have you contacted them aside from the terms of condition you read about the withdrawal and the ugly experience while trying to withdraw your money? This could help further as it could be some kind of internal error on your account, it happens, so don't let us conclude yet if you've not done that.

However in the absence of that, this is certainly not fair, they can collect your deposits as big as it is but can't pay you your withdrawal, which is bad. They might have used the $50,000 monthly withdrawal written in their Ts&Cs to lure people into their casino for them to believe that they are well-capitalised, but upon dealing with them, the revelation will be clear in a bitter way. I hope that you get your money back sooner or later.

Before I go, let me advise you, have it in mind that you are ending your relationship with them, it's not worth it, but they may stop paying you the $500 daily withdrawal limit if you stop betting with them, because such a casino is not in for any good. You may continue betting with a very small amount of money even as you continue to move out your money daily. By the 42nd day, you would have withdrawn all your money.

This is very annoying, it's just a way to entrap one's money for unfair reasons.

looks like you are trapped into a greed if not a scam site mate because first we have no representative here in this site and second 500 dollars daily withdrawal limit? even cheap casino offers higher than this amount.

you just need to Hope that they will comply here since there is nothing we can call attention as they don't have ANN thread here.

I am not familiar with this platform, but since they don't have an account on Bitcointalk and no announcement thread, there is nothing anyone here can do. Even if they had, it's their casino and their rules. The interesting thing is that they don't mention daily or weekly withdrawal limits in their terms, they only show the monthly total. But you can't reach the €50k by withdrawing 500 USDT daily.

Looking at the second post you made in this thread, it looks like their T&Cs aren't up to date or they are lying.
Is the limit the same for other cryptocurrencies as well?

I was gonna say that maybe the 500 USDT daily limit is exclusive to that coin but after reading your latest post, I guess not. anyway, just curious, have they mentioned when they changed the rules? because if they changed it right after you won then they are clearly trying to make it hard for you to withdraw and probably hoping that you get bored and gamble your remaining funds, and casinos who do that should not be trusted. At this point, there is not much that can be done but to withdraw your funds on a daily basis until you get all your money from the casino.

Yeah like others i've never head of this gambling website. At first I assumed it was a non-crypto type of casino but you mentioned USDT so its indeed a crypto casino.

I don't agree with this type of behaviour they are treating you with. I guess its better to have a $500 daily withdraw limit than get the entire balance frozen, however its shady how they

1) Never stated the $500 daily withdraw limit
2) Only stated 50000 EUR monthly limit but didn't uphold it
3) Gave you a lower monthly limit when you contacted support.

My advice, keep withdrawing the $500 a day until balance it empty and never use the website again.

OK, thanks very much bud for the update, I admit I did not read all of the comments before posting mine, but I am happy that you took it upon yourself to correct me on my misconception, thank you again.

If as you've said it above is exactly how it is, then, i personally would say that there is no reason not to call a spade; a spade, this casino looks as scammy as f*ck, there is no need beating about the bush.
And the worst thing right now is, op isn't even sure of getting the $500 daily withdrawal processed until the very last of it, but I guess there is nothing he can do, other than to just try.

This is one reason why I always will advise gamblers to always avoid unknown casinos, casinos that are not popular are more likely to be a scam than the popular ones, and I am also guessing that op did not bother doing some research about this casino before depositing and playing there? Because I believe that there must have been someone else who must have gone through this same problem op is right now, and posted about it online somewhere - and speaking of this, I did a quick research now and discovered that this casino is actually a new casino launched this year 2024, and as a new casino, they are still very limited in revenue, and may struggle to pay our big withdrawals, this is something op should have considered before choosing this casino.

There is no mention of a daily withdrawal limit in their ToS. The only limitation is on how much you can withdraw per month (€50k). So, no, it's not his fault.
Besides, after he contacted their support they informed him that the monthly limit is €10k which is way less than the amount mentioned in their ToS.
I don't want to call them scammers, not just yet, but I wouldn't trust a service provider that doesn't respect its own terms.

Unfortunately, it is my very first time coming across the name "Betiro", and like I believe some members on this forum must have mentioned, this casino has no presence on this forum, by presence, I mean they do not have an official ann on this forum, so, it's hard for the forum users to do anything.

@op, have you tried to complain about this to their customer care, what was their response?
And you yourself, didn't you read the terms and conditions of this casino before you decided to deposit and play there? This is absolutely your fault if you ask me, but then, what has happened has happened, what I did advice you do now is, be patient with time it will take for you to get all your money out from the casino, and pray the process all the withdrawals on time without them bringing up any drama, choose a better and will reputable casino, for example; Stake.com, where you are allowed to withdraw any amount of money, as long as you have passed the required kyc verification.

Good luck with this.

clearly you created an account at a casino with shady behavior, this is the type of behavior that scammers use to avoid paying, so you need to spend every day withdrawing the 500 USDT while you can, I honestly know that what I'm going to tell you is painful, but because Did you create an account at a casino without much of a good reputation like this casino when you could have used a good casino like stake.com? And why did you rush to put a lot of money into a casino without a great reputation and without having tested your first withdrawal to find out if they would really pay you?

From now on, don't use these strange casinos, use good casinos like stake.com and always test the casino using little money, something like $500 and play with that, then test making withdrawals to see how quickly the casino will pay you, only when you have tested the casino a lot and when you can gradually increase the money deposited in the casino. Do not blindly trust casinos, always think that they may not pay you or limit your withdrawal. At casinos like stake.com, you can trust them, because they don't need to limit your withdrawals, they make big payouts, they are a big and reliable casino

Exactly and totally true on what you have said on which people would really be only that trying to ask or approach the community on the moment that they will really be experiencing some issues but on the moment that they would really be that making those deposits they wont really be trying out to ask whether the site they are dealing with is legit and known or not?.

Just like on what you have said that it wont really be costing you an arm and leg when it comes on making up some searches trying to find out whether they do have some pending issues or not.
In speaking about that sudden change of those terms or those withdrawal limits or whatsoever that it is really that connected to it then it is really that a shady part.
No platform would really be making out such changes and if they do make out those kind of reasoning at the moment that you are trying out to withdraw then you could be able to say that you are
dealing with a scammy site.

This does not seem like professional behavior at all. The discrepancy is clear between the daily and monthly withdrawal limits, and this was confirmed by the updates that support informed you of. This raises many doubts about whether you will truly succeed in withdrawing the full amount, even over a long period of time, despite all the disruptions caused by the length of the procedures’ limits.
There is almost no suggestion that can be made to you other than to continue your daily withdrawal request according to the maximum allowed limit, in the hope that you will not be disabled in any unexpected way.

I would also like to ask you, how did you find this casino that no one in the crypto gambling community seems to know about? How did you gain the confidence to deposit $15,000 so simply? The casino does not have any communication channels with the community and does not seem to be interested in building a good reputation as it contradicts itself when setting withdrawal limits.

This is an obvious marketing ploy. They are aware that having your money there for a long period of time will attract one to gamble and try to increase the amount won, giving the website a opportunity to recuperate their losses whenever they make a high payout.

Any regular gambler can deposit and withdraw amounts larger than that easily within a 24 hour period and will be forced to gamble less giving the conditions they are playing in.

It will be difficult to challenge them, they'll just point you to a discreet part of their terms where they included it in. Focus on withdrawing your funds over the required period and moving to a site with better conditions.

I am wondering how you are getting to know about these gambling sites. You need to understand, OP, if a site doesn’t have a thread here in the forum, then it’s highly doubtful that it is a legit site or not. Now the site’s name you have mentioned, I have hardly heard about its existence. On top of this, you have made a huge deposit of $10,000 USD in the site. This only proves your lack of seriousness about your hard-earned money. Sadly, here in the forum, nothing can be done, as they don’t have a thread or forum representative here. The best you can do is keep getting in touch with their support team. I hope you get your deposit back at least by withdrawing 500$ daily.

I can say they are indeed committing fraud against you because what is stated in the T&C are the policies they have made and they also must follow that.
Every casino has the right to change the T&C at any time but they dont do that, even now its still the same.
You have 2 options now, first you can take this case to askgambler/casinoguru or like it or not - you follow what they want by withdrawing $500 every day for more than 2 months.

One of the most mind boggling things on why people do really end up on using up platforms which doesnt have that sufficient or enough review in regarding about their reputation and its existence?

If you do really just that make yourself that sensible on the actions you are making then you wont really be ending up on having this kind of problem on which considering
these are not that small amounts we are talking on here. Now the best thing to be done is to wait up until they would really be giving those funds and no community would really be
able to help out in regarding about on getting those funds back.

This is why we should really be that sensible on the things that we are really that dealing with. Why cant people do make simply having that
google search and look for the best and known ones rather than on testing out with those unheard of?