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Topic: Unreasonable Withdrawal Limits on Betiro - page 6. (Read 2152 times)

legendary
Activity: 3500
Merit: 2246
🌀 Cosmic Casino
The gambling site do not have an announcement thread on this forum. You posted this on the gambling board, go there again and see reputed gambling sites with their announcement threads. Use any of the reputed gambling site like Stake. Stake has both casinos and sports.

I agree with that. If a crypto gambling site isn't presented on this forum, it looks suspicious to me right away. I'm not surprised that OP is having problems with his withdrawals. That was kinda expected, right? There are so many reputable crypto gambling sites presented on this forum that I'm not even registered on all of them. Why look for another?
hero member
Activity: 2282
Merit: 589
The problem is that in any casino there are some paragraphs which allows casino to do anything they want: You won big odd? We decide that it is fixed match. You win too much? We decided decrease you bet limit. Etc. And they don`t need to proof anything - they just say - it is in the ToS.
The paragraph points that explain the authority of the casino which can change any rules but setting withdrawal limits can make users uncomfortable, they will speculate negatively on the rules because the casino never explains the details in the ToS. I think casinos should publish the rules clearly so they know what the limits are for withdrawals and they can update the system to be able to increase account levels for high withdrawal limits.
full member
Activity: 2170
Merit: 182
“FRX: Ferocious Alpha”
There's something I want to know from this your complaint to this platform, is it that the platform require a kyc verification before their participant can be able to make a withdrawal of any amount they needed because I believe that it is a verification that will determine or will it cost a restriction of total amount someone can withdraw at any any given point of time so if that is the case we should try to make sure that you have all your kyc with them to know if they limitation of withdrawal they give to you will persist, I know very well that a platform that can act in such way maybe they don't have for license to operate and they have the mindset of withholding people's funds that is my own suggestion.
actually you can check that in their T&C mate because it is written there if KYC is required or not but assuming it is yet that is not the problem after all in
which OP feels being tricked by this gambling site and we are waiting to what is the update of OP ..
because its been sometime now that he is not posting here for me this kind of attitude though this is a negative effect to that site? yet I felt like
this is a shill thread to advertise that site now.
I don`t see that the OP has problems with KYC. He has problems with withdrawal limits. The same time i`m sure that we can find in ToS something like "the casino can KYC gambler any time they wants" - we see such words in any casino with KYC, i even don`t want to waste time searching for it and visiting its site.
yups OP has no problem about KYC though I addressed that from the last i quoted because it is indeed that OP has withdrawal issue and yes with that tricky limit daily allowed that I also knew it is rarely to experience this  rules changing and the sad part is after winning big.
hero member
Activity: 2548
Merit: 769
I don`t see that the OP has problems with KYC. He has problems with withdrawal limits. The same time i`m sure that we can find in ToS something like "the casino can KYC gambler any time they wants" - we see such words in any casino with KYC, i even don`t want to waste time searching for it and visiting its site.

Yes exactly he never mentioned any problem related to KYC but rather the withdrawal limits and delay for processing the payments. This actions is commonly done by a scam casino and I encounter this one before on random casino.

I try to complete all requirement what they ask but delays keep coming since its like fulfilling what they ask will never ends. So in case of OP I guess this is another series of delaying tactics made by a casino and it seems that there's no chance for him to get his money out of this casino. Biggest reason why I'm skeptical to gamble on a casino doesn't have any feedback from the community since we don't know if we are safe from them or same with OP we will just compromise or worst we get scam.
I was once in such situation. But it was after decreasing bet limit. I got limit $20 per day and i needed to withdraw about $800. And bet limit was $5 if i remember right. But as the result i`ve got all my money. So it is possible that it isn`t scam casino, but surely it is unfair to the gambler.
The problem is that in any casino there are some paragraphs which allows casino to do anything they want: You won big odd? We decide that it is fixed match. You win too much? We decided decrease you bet limit. Etc. And they don`t need to proof anything - they just say - it is in the ToS.
hero member
Activity: 2786
Merit: 902
yesssir! 🫡
And we're down to 13 hours left until op's complaint on casino guru gets processed. So far, there's still no reply from betiro, see: https://casinoguru-en.com/betiro-casino-player-claims-that-payment-has-been

On another note, I think op should have reiterated more their last minute change of tos which btw is pretty unprofessional gesture from betiro IMO 🤔

I hope this case gets solved though.
hero member
Activity: 770
Merit: 538
Leading Crypto Sports Betting & Casino Platform

I respectfully request that Betiro review and adjust these withdrawal limits to facilitate a more reasonable and fair withdrawal process for their users. Such a review is necessary to ensure that the platform remains user-friendly and trustworthy.

@papokala, If you want Betiro to change their withdrawal rules, then write to them through their official email giving them the reason why they need to adjust their rule. Every company has their policy and the only thing that can make them change it is if the complaint of customer is much and convincing. Since on the first of June up till today, I guess you have successful withdrawn all your funds from that casino? If you have, choose a reputable casino on this forum such as Bitvest.io or Stake.com
Changin up their rules just because you had made out that such request? Good if they would be listening out but most of the time they would really be sticking into those rules that they had set.

You are right, mate. A casino cannot just change its rules because one or two customers requested for it. The only reason I think a casino can eagerly change its rules is when they see that such rules are too strict and it's causing them to lose customers or not stand a chance to maintain customer loyalty. 
sr. member
Activity: 2604
Merit: 338
Vave.com - Crypto Casino

I respectfully request that Betiro review and adjust these withdrawal limits to facilitate a more reasonable and fair withdrawal process for their users. Such a review is necessary to ensure that the platform remains user-friendly and trustworthy.

@papokala, If you want Betiro to change their withdrawal rules, then write to them through their official email giving them the reason why they need to adjust their rule. Every company has their policy and the only thing that can make them change it is if the complaint of customer is much and convincing. Since on the first of June up till today, I guess you have successful withdrawn all your funds from that casino? If you have, choose a reputable casino on this forum such as Bitvest.io or Stake.com
Changin up their rules just because you had made out that such request? Good if they would be listening out but most of the time they would really be sticking into those rules that they had set.
Yes, it would really be that might different into those typical platforms that we do have today but for sure they would really be sticking out with that kind of withdrawal methods.
It might not that look appealing but just let them be. Sooner or later at the moment that they wont really be changing up those things and the at the moment that they've seen that
they arent that getting that much attention or recognition just because of this kind of set up then they might really be able to reconsider it out but well its already bit late..
member
Activity: 392
Merit: 71
Axioma Holding - Axioma Pay Crypto Card

I respectfully request that Betiro review and adjust these withdrawal limits to facilitate a more reasonable and fair withdrawal process for their users. Such a review is necessary to ensure that the platform remains user-friendly and trustworthy.

@papokala, If you want Betiro to change their withdrawal rules, then write to them through their official email giving them the reason why they need to adjust their rule. Every company has their policy and the only thing that can make them change it is if the complaint of customer is much and convincing. Since on the first of June up till today, I guess you have successful withdrawn all your funds from that casino? If you have, choose a reputable casino on this forum such as Bitvest.io or Stake.com
hero member
Activity: 2954
Merit: 796
All I can say is that at least I can say that any player who can withdraw money within 1 month has at least 500$ with a total of 15000$, which is not bad for me to be honest, rather than the other or just suddenly block your account from a casino.
yeah that is not bad after all because there are many cases here that the gambling site has been scamming players and giving nothing to withdraw  but here there are at least 500$ a day in which for me thi is not bad afterall.

It’s really good than completely scam but there’s no guarantee either that he will continuously withdraw 500$ regularly since casino like this with small limit usually not fair on this matter. There’s a chance that he might receive less in the proce but yeah this much better since he has no other option.


And just like what others mentioned here, it is still really important that we read the TOS that a casino has in this field of crypto space. So, just wait for the OP or just follow the rules that the casino has; it's that simple and should be understood, and besides, he also has no choice.
But I think they trapped the player about the rules of withdrawal or at least edited the rules after winning by OP .

You’re right because they should just follow the written limit before they edit it to the correct one if their intention is not to trap users.
full member
Activity: 2590
Merit: 228
All I can say is that at least I can say that any player who can withdraw money within 1 month has at least 500$ with a total of 15000$, which is not bad for me to be honest, rather than the other or just suddenly block your account from a casino.
yeah that is not bad after all because there are many cases here that the gambling site has been scamming players and giving nothing to withdraw  but here there are at least 500$ a day in which for me thi is not bad afterall.


Quote
And just like what others mentioned here, it is still really important that we read the TOS that a casino has in this field of crypto space. So, just wait for the OP or just follow the rules that the casino has; it's that simple and should be understood, and besides, he also has no choice.
But I think they trapped the player about the rules of withdrawal or at least edited the rules after winning by OP .
legendary
Activity: 2758
Merit: 1228
There's something I want to know from this your complaint to this platform, is it that the platform require a kyc verification before their participant can be able to make a withdrawal of any amount they needed because I believe that it is a verification that will determine or will it cost a restriction of total amount someone can withdraw at any any given point of time so if that is the case we should try to make sure that you have all your kyc with them to know if they limitation of withdrawal they give to you will persist, I know very well that a platform that can act in such way maybe they don't have for license to operate and they have the mindset of withholding people's funds that is my own suggestion.
actually you can check that in their T&C mate because it is written there if KYC is required or not but assuming it is yet that is not the problem after all in
which OP feels being tricked by this gambling site and we are waiting to what is the update of OP ..
because its been sometime now that he is not posting here for me this kind of attitude though this is a negative effect to that site? yet I felt like
this is a shill thread to advertise that site now.
I don`t see that the OP has problems with KYC. He has problems with withdrawal limits. The same time i`m sure that we can find in ToS something like "the casino can KYC gambler any time they wants" - we see such words in any casino with KYC, i even don`t want to waste time searching for it and visiting its site.

Yes exactly he never mentioned any problem related to KYC but rather the withdrawal limits and delay for processing the payments. This actions is commonly done by a scam casino and I encounter this one before on random casino.

I try to complete all requirement what they ask but delays keep coming since its like fulfilling what they ask will never ends. So in case of OP I guess this is another series of delaying tactics made by a casino and it seems that there's no chance for him to get his money out of this casino. Biggest reason why I'm skeptical to gamble on a casino doesn't have any feedback from the community since we don't know if we are safe from them or same with OP we will just compromise or worst we get scam.
hero member
Activity: 2548
Merit: 769
There's something I want to know from this your complaint to this platform, is it that the platform require a kyc verification before their participant can be able to make a withdrawal of any amount they needed because I believe that it is a verification that will determine or will it cost a restriction of total amount someone can withdraw at any any given point of time so if that is the case we should try to make sure that you have all your kyc with them to know if they limitation of withdrawal they give to you will persist, I know very well that a platform that can act in such way maybe they don't have for license to operate and they have the mindset of withholding people's funds that is my own suggestion.
actually you can check that in their T&C mate because it is written there if KYC is required or not but assuming it is yet that is not the problem after all in
which OP feels being tricked by this gambling site and we are waiting to what is the update of OP ..
because its been sometime now that he is not posting here for me this kind of attitude though this is a negative effect to that site? yet I felt like
this is a shill thread to advertise that site now.
I don`t see that the OP has problems with KYC. He has problems with withdrawal limits. The same time i`m sure that we can find in ToS something like "the casino can KYC gambler any time they wants" - we see such words in any casino with KYC, i even don`t want to waste time searching for it and visiting its site.
full member
Activity: 2170
Merit: 182
“FRX: Ferocious Alpha”
There's something I want to know from this your complaint to this platform, is it that the platform require a kyc verification before their participant can be able to make a withdrawal of any amount they needed because I believe that it is a verification that will determine or will it cost a restriction of total amount someone can withdraw at any any given point of time so if that is the case we should try to make sure that you have all your kyc with them to know if they limitation of withdrawal they give to you will persist, I know very well that a platform that can act in such way maybe they don't have for license to operate and they have the mindset of withholding people's funds that is my own suggestion.
actually you can check that in their T&C mate because it is written there if KYC is required or not but assuming it is yet that is not the problem after all in
which OP feels being tricked by this gambling site and we are waiting to what is the update of OP ..
because its been sometime now that he is not posting here for me this kind of attitude though this is a negative effect to that site? yet I felt like
this is a shill thread to advertise that site now.
full member
Activity: 2576
Merit: 205
If OP failed to read it if there's written rule regarding on withdrawal limit then I guess there's also something wrong committed by OP since if he could able to read that then for sure he can avoid to gamble in that casino. But if there's no written but suddenly they implement that because they want their costumers to get trapped and leave no choice but to continue to gamble then lose then this is really a big trap which a casino illegally do. They must be stop and its good that people are been aware of what OP experience since for sure thing they can do especially if there's big money involve deposited by their costumer since its no far that they could also experience bad since maybe the intention of that casino is to scam people. So its important to avoid and never get curious to anything they offer since its hard to trust them on this situation.
And that is OP what said here mate, that the rules has just added if I remember it right or updated so
OP might not have Idea about this rules until he won that huge amount but I stand to be corrected if I missed
something in this thread.
this will never be forgotten and i know that we will remember this site and never to engage or play at least.

Sad to hear that since if he could able to look at the TOS maybe the situation he encounter is avoidable. But since he experience that and already give a warning in this forum then forum ten provably that they cannot get a prospect victims here since a lot of people already know that there's a raised issue about what they have done to one of their costumer.
exactly that is the only thing is important here that their strategy and style is burned and this forum
will not engage in their site to prevent being victim like what OP had experienced and this is why this community
is here to reach out for everyone to warn others becoming new victims.


Quote
This is the reason I don't want to outsource and find a good casino outside of this forum since we don't know if we get a reputable one or we will just get a casino that will give us a problem. More better to choose the casino here since aside for being reputable there business is running for long time and they will get an assurance that they would able to get their withdrawals. Compare to other unreputable casino where we will get worried if they would able to process our withdraw and if there's a support will help us if we encounter any issues on their casino.
exactly again never that I deal in other casino aside from being advertised here and being proven
to be legit and that is for me the reason why I wanted to check thoroughly each site before depositing.
legendary
Activity: 2394
Merit: 1632
Do not die for Putin
..
Sorry, but what does kyc and identity verification have to do with OP's case? I don't get it, or are you referring to the different limits some service providers set for their customers based on their verification level (the higher the verification level the higher the withdrawal limit)!
This is not what OP is complaining about. OP is complaining about the inconsistency between what's written on the ToS page and what customer support told him regarding withdrawal limits.
I also can't understand why some members keep repeating that it's OP's fault for not reading the ToS! Please, re-read the topic and you will realize this is not true.

If the site is not following the ToS it may be more serious than just a situation for this OP indeed. It would be ideal to know if other users have been experiencing the same situation of if there is either a one-of or the user is making a false claim. I think he should somehow support the claim as it seems that there is no confirmation from other sources on the situation with withdrawals.
legendary
Activity: 2744
Merit: 3097
Top Crypto Casino
..
Sorry, but what does kyc and identity verification have to do with OP's case? I don't get it, or are you referring to the different limits some service providers set for their customers based on their verification level (the higher the verification level the higher the withdrawal limit)!
This is not what OP is complaining about. OP is complaining about the inconsistency between what's written on the ToS page and what customer support told him regarding withdrawal limits.
I also can't understand why some members keep repeating that it's OP's fault for not reading the ToS! Please, re-read the topic and you will realize this is not true.
legendary
Activity: 2534
Merit: 1115
while withdrawal limits can be annoying it has valid reasons why they are placed. From what I remember reading, one of the reasons is there are gambling regulators that require online casinos to have withdrawal limits as a way to prevent money laundering.

You are right about the significance and importance of withdrawal limits, however, I don't see any logic behind reducing the limit drastically without informing the gamblers or customers which is what they did and that is wrong and there can be no justification given about it. If they had plans to make that change or had decided to do so, they should have at least let the players know that they had made some changes in the terms and conditions.
and I completely agree with that and there is no justification for saying that they updated their withdrawal limit per day to only 500USDT without putting it on their terms and conditions. anyway, my reply on Dunamisx is entirely directed to the statement he made where he said "To me i see no reason for a withdrawal limit" which I don't really agree with.

edit: I checked their ToS just now and it looks like they finally updated their ToS and included the changes they made. not sure when they did that because the previous time(June 9) I checked their ToS they haven't updated it.
full member
Activity: 728
Merit: 217
There's something I want to know from this your complaint to this platform, is it that the platform require a kyc verification before their participant can be able to make a withdrawal of any amount they needed because I believe that it is a verification that will determine or will it cost a restriction of total amount someone can withdraw at any any given point of time so if that is the case we should try to make sure that you have all your kyc with them to know if they limitation of withdrawal they give to you will persist, I know very well that a platform that can act in such way maybe they don't have for license to operate and they have the mindset of withholding people's funds that is my own suggestion.
sr. member
Activity: 336
Merit: 292
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while withdrawal limits can be annoying it has valid reasons why they are placed. From what I remember reading, one of the reasons is there are gambling regulators that require online casinos to have withdrawal limits as a way to prevent money laundering.

You are right about the significance and importance of withdrawal limits, however, I don't see any logic behind reducing the limit drastically without informing the gamblers or customers which is what they did and that is wrong and there can be no justification given about it. If they had plans to make that change or had decided to do so, they should have at least let the players know that they had made some changes in the terms and conditions.

anyway, I also remember reading that withdrawal limits also benefit the casino as it can protect their interests, as you know if a gambler with a lot of funds can't withdraw all their funds in just one transaction there is a chance that they'll gamble with the remaining fund left on their account n the casino.

They surely do, casinos are always looking for ways they can use to keep their gamblers within the platform and make them gamble more and more because that's what benefits them. When gamblers don't get to withdraw their funds, they will feel the urge to gamble and when they do that, they will most probably lose the money back to the house.
legendary
Activity: 2534
Merit: 1115
To me i see no reason for a withdrawal limit as long as the user is not having any related issues concerning incomplete gambling compliance to the platform either by cheating or failing to complete their required kyc mandate
while withdrawal limits can be annoying it has valid reasons why they are placed. From what I remember reading, one of the reasons is there are gambling regulators that require online casinos to have withdrawal limits as a way to prevent money laundering.

anyway, I also remember reading that withdrawal limits also benefit the casino as it can protect their interests, as you know if a gambler with a lot of funds can't withdraw all their funds in just one transaction there is a chance that they'll gamble with the remaining fund left on their account n the casino.
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