Unreasonable Withdrawal Limits on Betiro - page 9.

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Quote from: betswift on June 03, 2024, 09:37:33 AM

You should always read the ToS, always!

Next time, you can find the most trusted platform to play and have no such issues later on!

According to previous comments, it's been said that the casinos did not add this information to their term and conditions, which personally, I find very scammy.
When I entered this thread and read op, the first thing that I thought of was why op didn't read the terms and conditions of the casino before engaging, I also asked this on my first comment here, but I was replied to and told that the information on that limited withdrawal amount was not mentioned any where in the terms and conditions of the casino, clearly shows that the casino knows what they are doing, and it's sure not good.

Personally, like ive said before, i am still blaming op for depositing such a huge amount on a new gambling site without a reputation yet, it's a big risk he took, but all the same, let's wait and see if they casino will pay him all his money back even with the $500 max withdrawal every week.

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Quote from: betswift on June 03, 2024, 09:37:33 AM

You should always read the ToS, always!

Next time, you can find the most trusted platform to play and have no such issues later on!

Not everyone reads the TOS because it's often seen as a waste of time or too long to read. I think the easiest way to find the best casino is to look for a reputable and popular one. If we are aware of the forum, we can easily find the best casinos by simply looking at the activity on their ANN thread. This casino, being the subject of our discussion, is a bad casino because its daily limit does not align with its monthly limit.

Though we don't gamble with big money, sometimes we get lucky and win big. To withdraw our big winnings without a problem, gambling at a big casino should be the choice and it should not be hard to find.

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Quote from: betswift on June 03, 2024, 09:37:33 AM

You should always read the ToS, always!

I agree with you betswift, is important to read the terms, but i took a look at their terms and they don't mention a daily withdrawal limit, they only mention the monthly limit as you can see in the next link:
https://www.betiro.com/en/terms

Quote from: betswift on June 03, 2024, 09:37:33 AM

Next time, you can find the most trusted platform to play and have no such issues later on!

This is the best way to be sure that you will get your money if you win a big amount.

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You should always read the ToS, always!

Next time, you can find the most trusted platform to play and have no such issues later on!

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Quote from: rodskee on June 03, 2024, 08:18:45 AM

Sorry but where did you get this site?random casino in internet .?
Because you are posting here that none of us have Heard this site before.
But what I was thinking that casino only allows players to withdraw that
Small amount but they are allowing gamblers to deposit as much as they wanted,?
A seem to be a not so friendly for gamblers .

I had exactly same thought when I first came across this thread and reading the op, though I did not mention this on my first comment, I wondered where and how op came about this casino, knowing well that the casino is not familiar to any of us on this forum, so I supposed he must have come across the casino through some random ads or recommendations on internet, and many he was attracted to play there due to some bonus the casino offered.

But on the other hand, I think op really messed up big time, this a new casino that was launched this year 2024, new casinos are prone to such issues as limitation to withdrawal amount, because at this that they are, they need more money in than money out, so, players who choose to play on new casinos like this are always advices to only deposit very small amount of money and play only with that, if I was op, I wouldn't have deposited more than a hundred dollars to this casino.

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Sorry but where did you get this site?random casino in internet .?
Because you are posting here that none of us have Heard this site before.
But what I was thinking that casino only allows players to withdraw that
Small amount but they are allowing gamblers to deposit as much as they wanted,?
A seem to be a not so friendly for gamblers .

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Oops, this is bad for you, mate, and this is the reason why it is quite important to carefully read the terms and policies of any platform you are using before introducing your money there. You were quick to complete your KYC, just as you I assumed that this kind of issue might come up, and you were not wrong, but the problem here is not based on KYC again but on the policy that the casino has set.

Betiro doesn't sound familiar to me, and I agree that they don't have any ANN threads here on the forum. You can contact their support and submit your suggestions to them so they can modify the withdrawal limit, but mind you, there are many reputable casinos on this forum, and I can refer you to stake.com.

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Quote from: Wexnident on June 02, 2024, 03:59:50 PM

Take a snapshot (the internet archive thing) of their site maybe before they updated the change?

Technically, they haven't officially updated anything yet so there should be plenty of material because even right now, the clause about the mentioned daily withdrawal limit change can't be found on their fine prints lol what a joke.

Further, It's not op's problem if they forgot to update it. TBH, it sounds like a lie, how could someone work on something as big as this and completely forgot about it. It would've been more believable if the change was about small things.

@OP, I suggest spreading the word in as many gambling communities as possible. Good luck with your casino guru's case!

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Quote from: papokala on June 01, 2024, 09:41:32 AM

Hello everyone,

I wanted to share my concerns regarding the withdrawal limits and payment processes on the Betiro platform. Here’s my experience:

Initially, I deposited 5000 USDT into my Betiro account. After losing this balance, I added another 10,000 USDT to my account. When my account balance eventually reached 21,000 USDT, I decided to withdraw 1000 USDT. However, I was quite surprised and disappointed to discover that there is a daily withdrawal limit of only $500, which I find to be highly unreasonable given the circumstances.

According to Betiro's current rules, the monthly withdrawal limit is stated to be 50,000 Euros. However, with the daily withdrawal limit imposed, it would take me almost two months to withdraw my balance, provided that the withdrawals are processed consistently without any delays. This is an excessively lengthy period and poses significant inconvenience.

First, did you read their TOS about the daily and monthly withdrawal limits before you registered account there? Even if you don't, I think there are things that are not clear with the casino. They understand that the more you have your money in their platform, the more chances you will lose them. In other words, they don't want the big players and those with big wins to get their money out of their platform.

From what I can see, they are new to the business, so you would have been more cautious before depositing big amount in the platform. They ought to have earned some reputation before you can trust them.

Quote from: papokala on June 01, 2024, 09:41:32 AM

I urge Betiro to address this matter promptly and make the necessary adjustments to ensure a fair and efficient withdrawal process.

Thank you for your attention to this critical issue.

For your information, those people are not affiliated to this forum neither have I seen them create ANN thread here so I doubt there is much you can achieve posting here.

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Quote from: papokala on June 02, 2024, 04:43:34 AM

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits. I will try to withdraw 500 Euros every day. However, I believe the site's intention is to make me lose my balance and avoid paying out at all. I submitted a withdrawal request again today, but they still haven't processed the payment.

I registered here because I liked the platform. Yes, this is my mistake, and I regret it. But a 500 Euro withdrawal limit, like giving pocket money, is not acceptable in my opinion.

Take a snapshot (the internet archive thing) of their site maybe before they updated the change? The monthly limit was ok, but imposing a daily limit was dumb as hell. Or not stating it in their ToS in the first place as well. Updating a ToS as well should happen BEFORE the updates roll down on the site, not after. And even to this date the ToS still remains the same, so I highly doubt they're working on it ASAP lol.

Anyway, as I was saying, snapshot, then file a complaint to curacao or something if you want to push through your complaint. Highly doubt it'd work, but hey, it's a free option. Unless you want to go the legal way which is probably going to take more time than you withdrawing 500 (was it USD, or Euro) daily.

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Quote from: papokala on June 02, 2024, 04:43:34 AM

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits.

This is the most stupid excuse I've ever heard, honestly. It just shows how unprofessional they are.
Unfortunately, as others have said, there isn't much we can do to help you with this. All you can do is to keep withdrawing the max allowed amount every day and hope they won't come up with another excuse to prevent you from withdrawing.

Quote from: Saint-loup on June 02, 2024, 01:57:28 PM

It's the first time I hear of such small limits for withdrawals from a casino to be honest. That's the lowest I've ever seen. Maybe they've issues with their bankroll

The problem is that they didn't even bother to mention those limits in their ToS.
Besides, if they don't have enough money to pay such small amounts then they shouldn't be running a casino.

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Quote from: papokala on June 02, 2024, 04:43:34 AM

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits. I will try to withdraw 500 Euros every day. However, I believe the site's intention is to make me lose my balance and avoid paying out at all. I submitted a withdrawal request again today, but they still haven't processed the payment.

I registered here because I liked the platform. Yes, this is my mistake, and I regret it. But a 500 Euro withdrawal limit, like giving pocket money, is not acceptable in my opinion.

It's the first time I hear of such small limits for withdrawals from a casino to be honest. That's the lowest I've ever seen. Maybe they've issues with their bankroll, if some customers have won jackpots or big winnings recently but they should be able to rise the limits for high rollers and good customers who ask for that at least. Maybe you should try to reach the CEO of the casino if customer support agents are not able to do it by their own. They maybe could give you his email address for this kind of requests. I don't think it will take several months to withdraw $15000 if you're able to withdraw $500 each day but one month at least for sure.

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Quote from: Apocollapse on June 01, 2024, 10:32:10 AM

The site only mention the monthly limit withdrawal.

Quote from: https://www.betiro.com/en/terms

9.6. The maximum withdrawal amount per month is € 50,000.

It's true what @OP can do is contact the support, however this could be a technical error or they intentionally did that in order to trap the high rollers. Considering it's a brand new casino and they don't have any social medias, the casino looks quite suspicious.

Why would a casino have this type of "monthly limit withdrawal" in place and then instead of trying to make it a seamless and hassle free process for their customers, yet they decide to do the opposite. Since it is a new casino I don't want to believe that they are out to scam people of their money, I would just conclude that they may not have enough technical experience to deal with this. Maybe it is a big in their system. They need to fix it before word gets out that they do this to their customers and then they lose prospective customers.

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Quote from: Haunebu on June 02, 2024, 10:54:13 AM

Damn! This is straight up scamming(Intentional or Unintentional). 500 bucks withdrawal limit per day screams scam and it implies that they aren't willing to payout your entire withdrawal op.

I would genuinely be surprised if they actually did. Their online live support is the only way that you can communicate with them since they don't have a presence in this forum as others have mentioned already.

.Though, because of the lack of official representation of that casino here in the forum, I am glad OP opened this thread to make us all aware of its existence of that their terrible policies when comes to withdrawal limits.
It is not outright a scam, it is a shady tactic used by small and shady casinos so people cannot withdraw their winnings as fast they would like to, so they could feel tempted to continue to gamble and lose more of those already realized winnings.
As we all know, the majority of gamblers do not even care to take a look at the term of services before depositing, so it is an strategy which is put onto place by the management of the casino to maximize their profit of unknowing gamblers/victims.

I personally doubt OP will be able to convince the staff of the casino to change their policy, so my advice for him would be just to withdraw all that money little by little everyday, until there is nothing left there, then request for his account to be deleted. It is better not to waste any more time with casinos like those.

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Damn! This is straight up scamming(Intentional or Unintentional). 500 bucks withdrawal limit per day screams scam and it implies that they aren't willing to payout your entire withdrawal op.

I would genuinely be surprised if they actually did. Their online live support is the only way that you can communicate with them since they don't have a presence in this forum as others have mentioned already.

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When using any online crypto casino or sport betting site those key sections we refuse to give our time to and knowing what it entails as regards to the ToS of the platform will somehow take us back to knowing it the hard way. And when it does, all that can be done is to complain.

The op doesn't sound like a newbie gambler, which is why it does turns me off when I see that supposed old-gamblers would be making mistakes that newbies gamblers should be found wanting of. Withdraw/deposit limit, among other key things should be what a gambler should check first before using any gambling platform, don't make assumptions about it be sure by reading their ToS, this is one of many things we get to differentiate a seasoned gambler from a reckless newbie.

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Quote from: Hamphser on June 01, 2024, 11:57:53 AM

One of the most mind boggling things on why people do really end up on using up platforms which doesnt have that sufficient or enough review in regarding about their reputation and its existence?

First deposit bonuses!
Betiro advertises a 200% on the first deposit up to 10 000 euros.
For a gambler it's easy bait, they think that even if he loses 40% of his matches at even odds he will still make money because of the huge bonus, so they will want to play only that money, make enough to withdraw, and then jump to the next casino with a huge promotional offer! Or try with an alt account!

Also, before taking that they should know the bonus only gets in batches:
https://www.betiro.com/en/promotions/welcomeoffer

Quote

For every six times the initial first deposit amount is wagered, the player receives a cash equivalent to 20% of the deposit up to 200%

So basically if you've deposited 100$, and rolled that up five times but managed to lose it you don't have any money left to get your bonus!
Common thing but to some it might turn to be a surprise!

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Quote from: papokala on June 02, 2024, 04:43:34 AM

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits. I will try to withdraw 500 Euros every day. However, I believe the site's intention is to make me lose my balance and avoid paying out at all. I submitted a withdrawal request again today, but they still haven't processed the payment.

I registered here because I liked the platform. Yes, this is my mistake, and I regret it. But a 500 Euro withdrawal limit, like giving pocket money, is not acceptable in my opinion.

Maybe it’s bad idea to poke them earlier before you even manage to withdraw even your deposit amount first. Does delay is not the same on your first withdrawal? They probably watching your account closely now that they knew you have huge balance trapped on their casino.

The support reply is very unprofessional. Using the word they forgot but still doesn’t do a compromised despite acknowledging error on their side is red flag. I suggest that you should finish your withdrawal by patiently trying daily before having an argument with them since your balance is trapped.

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Quote from: papokala on June 02, 2024, 04:43:34 AM

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits.

That's ridiculous and probably illegal too. Any service reserves the right to make changes to the terms in which they offer their service, but the users have to be aware of and accept the new terms at the time of using said service.
Any changes made after this point without any notice is not legal, ensure to document your communication with them so far, an archiving to can work well to do that.

With the unprofessionalism they have shown, I wouldn't hold out high hopes of being able to withdraw the entire funds. If it becomes increasingly difficult to withdraw even within the daily limit, you may want to engage a lawyer to shake them up and try forcing their hand. Calling them out on social network they are popular is also a good approach.

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Quote from: panjul07 on June 02, 2024, 06:52:58 AM

Quote from: papokala on June 02, 2024, 04:43:34 AM

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits. I will try to withdraw 500 Euros every day. However, I believe the site's intention is to make me lose my balance and avoid paying out at all. I submitted a withdrawal request again today, but they still haven't processed the payment.

I registered here because I liked the platform. Yes, this is my mistake, and I regret it. But a 500 Euro withdrawal limit, like giving pocket money, is not acceptable in my opinion.

After reading the whole story you provided in this thread, I can say that you are playing in a casino which is managed professionally.
I have never heard about this casino before, I have no idea how and where did you find this casino and what is the reason why do you like this casino?
Changing their rule about withdrawal limit upon your request is really bad practice from a casino.
500 EUR daily limit, 10k EUR monthly limit are just too low, which means that you will have to wait at least for 2 months in order to withdraw all your balance and you need to make 20 withdrawal request per month 500EUR each.
Well, maybe you have to keep asking them to get an exception for your withdrawal. Otherwise, this information will make them lose a lot of players and new potential players will not be interested to play in this casino.

To bad we cannot hear the explanation of the casino on why they have this kind of limits since they don't have a thread here. So I guess for that reasons or what OP experience regarding on this unknown casino much better if we avoid this.

This is one of the reason on why we should choose the casino who launch their business here so that we can sue them if they do illegal actions to their costumer. Compare to that or those casino which doesn't have a thread here where we will have a hard time to find a good answer since for sure their representative will do delaying tactics just to avoid paying huge as what people requesting to withdraw on their casino. 500 EUR and 10k EUR monthly limit is so small and whales must be careful on this since most provably they get trapped on their implementation.

Topic: Unreasonable Withdrawal Limits on Betiro - page 9. (Read 2134 times)