Whats important is having a strong security, this safeguard and enable trust as more persons will want to gamble believing scam rate and account hacking will be less.
Another thing is having a good customer service, why most casino and sites keep having reduction in customers is as a result of poor customer relations and service to attend, and help customers in need. I don't think if this two is neglected any casino can function properly.
The security and Customer service should be prioritize as customers will want to risk believing services will be render to them without issues.
Topic: User experience Trends in Online Gambling: What's Next? (Read 846 times)
This discussion aims to discover what users really value and want to see in the development of online casinos.
Users value reputation and good support, yes great designs can add to entice players to try out their platform, but if there are unresolved issues they will ignore it and leave that casino.
Gamblers are not looking for a highly innovative platform, all they ask of casinos is to play fair and to have their issues as quickly and as fair as possible.
Just take a look at 1xbit they have a very good design but players ignore them because they don't want to be part of players that they've scammed, if there's a new casino that comes along it will be welcomed but users will still be looking for those features I mentioned.
This discussion aims to discover what users really value and want to see in the development of online casinos.
Each casino has features or developments that are not much different from each other, in fact sometimes the differences in features are not really needed or make players interested because usually players will focus more on the games available or other benefits such as bonuses and so on that players can get.If there is a new casino providing different games it might attract players but players will also return to the old types of games that they have been playing for a long time, and I don't really pay attention or interest in new games because the most important thing is how the casino maintains their credibility and as a player can play without problems, can withdraw money quickly, and get fast support when something needs to be done.
it would really be basing up into the offerings or games varieties that it do have on which we know that each factors would really be playing out their role on which it do really based up on how you would really
having that creating that impressions towards it whether you would be finding for another one or would really be staying it up and would really be playing up and making up a deposit.
If we do look around then the competition is really that high or into this industry on which means that those companies would really be that doing their very best on what are the things that they would gonna do.
Trends? It would really be a continuous ones because technology advancement is really that inevitable and if there would really be some notable changes or something that they could really be able to integrate into their
company then they would really be doing it as early as possible on which tis a common approach to have this one.
This discussion aims to discover what users really value and want to see in the development of online casinos.
Each casino has features or developments that are not much different from each other, in fact sometimes the differences in features are not really needed or make players interested because usually players will focus more on the games available or other benefits such as bonuses and so on that players can get.If there is a new casino providing different games it might attract players but players will also return to the old types of games that they have been playing for a long time, and I don't really pay attention or interest in new games because the most important thing is how the casino maintains their credibility and as a player can play without problems, can withdraw money quickly, and get fast support when something needs to be done.
Another feature I will like to be added is the option of playing the normal games we play on our mobile phone and get paid by it. For example funding an online casino and playing online dice game or brick game and get paid after wining just like the way we waste most times on playing some mobile games that takes more of our time without benefits. But if they can make those game more interesting people would put more interest in such gambling.
That was a trend back then, but I doubt casinos would implement that option since that's just an alternative faucet with extra steps. If it becomes a feature in a crypto casino, it'd likely be locked behind a VIP program and they'll require you to wager a significant amount. You can find some faucets in this thread, I remember claiming a casino's faucet and you have to win on their mini-game.
Hi everyone!
looking at how many new gaming platforms are popping up, I thought it would be interesting to talk about, based on your experience and preferences:
- what trends would you like to see in the future (eg interactive game design, innovative customer service or loyalty programs, etc.).
I would prefer interactive game design because it makes the the game more fun and lovely to participate. Innovative service is also good without innovative service the gambling sites becomes dumant without new things.looking at how many new gaming platforms are popping up, I thought it would be interesting to talk about, based on your experience and preferences:
- what trends would you like to see in the future (eg interactive game design, innovative customer service or loyalty programs, etc.).
- what improvements or features would you specifically appreciate or suggest (what is missing)?
The features I like to be added is cryptocurrency casino which has been added already because I was think of a gambling site that will accept crypto currency for gambling and which can also withdrawn to cash.Another feature I will like to be added is the option of playing the normal games we play on our mobile phone and get paid by it. For example funding an online casino and playing online dice game or brick game and get paid after wining just like the way we waste most times on playing some mobile games that takes more of our time without benefits. But if they can make those game more interesting people would put more interest in such gambling.
I'd love to see more personalized and interactive game designs in future gaming platforms, where the games adapt to individual player preferences and skill levels. Innovative customer service, such as real-time support through AI chatbots, and loyalty programs that offer real value beyond just play credits would be great enhancements. Also, a focus on responsible gaming features, like customizable limits on playtime and spending, could significantly improve the user experience. Transparency in game mechanics and odds, along with the use of blockchain for secure and transparent transactions, would build trust. Finally, more collaboration with players in the game development process could ensure that new games meet user expectations and preferences.
Some of the things you are proposing are already being implemented by casinos, but some of those proposals are outright impossible.A game which adapted to the preferences of a player could be possible, if we were talking about single player games, but when it comes to the games offered by casinos this does not seem possible, as a casino will have to store the preferences of millions of their customers and then create unique games for each one of them, and even if this was possible, the costs associated with it will be very high, to the point it will be difficult to turn a profit if casinos took this path.
Hi everyone!
looking at how many new gaming platforms are popping up, I thought it would be interesting to talk about, based on your experience and preferences:
- what trends would you like to see in the future (eg interactive game design, innovative customer service or loyalty programs, etc.).
- what improvements or features would you specifically appreciate or suggest (what is missing)?
Anything that can really improve online gambling from the user's perspective.
Things you like, recent improvements you appreciate or current trends you criticize. Or suggest features and trends you'd like to see more of in the future.
This discussion aims to discover what users really value and want to see in the development of online casinos.
looking at how many new gaming platforms are popping up, I thought it would be interesting to talk about, based on your experience and preferences:
- what trends would you like to see in the future (eg interactive game design, innovative customer service or loyalty programs, etc.).
- what improvements or features would you specifically appreciate or suggest (what is missing)?
Anything that can really improve online gambling from the user's perspective.
Things you like, recent improvements you appreciate or current trends you criticize. Or suggest features and trends you'd like to see more of in the future.
This discussion aims to discover what users really value and want to see in the development of online casinos.
I'd love to see more personalized and interactive game designs in future gaming platforms, where the games adapt to individual player preferences and skill levels. Innovative customer service, such as real-time support through AI chatbots, and loyalty programs that offer real value beyond just play credits would be great enhancements. Also, a focus on responsible gaming features, like customizable limits on playtime and spending, could significantly improve the user experience. Transparency in game mechanics and odds, along with the use of blockchain for secure and transparent transactions, would build trust. Finally, more collaboration with players in the game development process could ensure that new games meet user expectations and preferences.
If I could suggest one thing for casinos and sportsbooks it's probably the trading bots or maybe something similar to an exchange feature because the transaction fees sometimes become a big deciding factor and one of the best ways to save on fees is exchanging your coins.
To be specific, something similar to this service, but on other casinos and sportsbooks.
To be specific, something similar to this service, but on other casinos and sportsbooks.
I mostly do some research before I play in a platform. Once I see that the site is trusted, I now go see or check out what they can offer, such as fast deposit and withdrawals, and of course their promotion or loyalty program. To see what are the perks I could possibly get once I entered or switch on that platform. And lastly, like everyone else, I want a good customer service that can help answer all my queries, questions, and especially issues I face while using the platform.
That's a good thing that every gambler should always do so that we can have more in-depth knowledge about the gambling sites that we will enter. Like you, I look at things like that before I register on a gambling site because I don't want to regret it later, it would be better if we had researched things about it, especially the ones you mentioned, but as a gambler, one of the The most important thing to me is having a good customer service in a gambling site, for me it is very important especially if there is a problem or any issues about the gambling activities and withdrawals issues since there is money involved so it is often my first looking for when I research about the sites, I look at the feedbacks regarding the customer service because I have tried many sites that have poor customer service and lose trust when that happens.
Everyone who engages in online gambling has their own experience in gambling. In the first case a gambler makes an account and deposits money and starts gambling online, later he anticipates how to win by gambling and tries to adopt the right strategy. By adopting the right strategy when a gambler wins money by gambling from the online gambling platform then he tries to gamble with more money in the next step. Later when he gambles with more money and he has more successes than failures then he may turn his full attention to online gambling. That is, from the beginning every step a gambler gambles only tries to improve. Improvement may come late, but gamblers try every moment.
That's a solid point. It shows how the journey of an online gambler evolves over time. It's all about adapting, refining strategies, and, yes, occasionally taking risks. But as long as there's progress and lessons being learned, it's part of the fascinating dynamic of gambling. Each gambler's journey is unique, but the drive to improve is a common thread. This continuous push to get better is what keeps the game interesting for many.
I mostly do some research before I play in a platform. Once I see that the site is trusted, I now go see or check out what they can offer, such as fast deposit and withdrawals, and of course their promotion or loyalty program. To see what are the perks I could possibly get once I entered or switch on that platform. And lastly, like everyone else, I want a good customer service that can help answer all my queries, questions, and especially issues I face while using the platform.
Trends in Online Gambling: What's Next? I don't know friend gamble world has been pretty much the same for a long period of time. I mean the game like card game roulette and slot is just the same maybe they only change the animation and RTP and that it everything is same you bet you win or lose.
Maybe there is new kinda bet like betting on Esport gaming since gaming now become very popular and people becoming official sport in some countries. But other than that I might only notice different slot provider with their own game but basically still same inside of it, just visual change and some set of new rule.
Maybe there is new kinda bet like betting on Esport gaming since gaming now become very popular and people becoming official sport in some countries. But other than that I might only notice different slot provider with their own game but basically still same inside of it, just visual change and some set of new rule.
Everyone who engages in online gambling has their own experience in gambling. In the first case a gambler makes an account and deposits money and starts gambling online, later he anticipates how to win by gambling and tries to adopt the right strategy. By adopting the right strategy when a gambler wins money by gambling from the online gambling platform then he tries to gamble with more money in the next step. Later when he gambles with more money and he has more successes than failures then he may turn his full attention to online gambling. That is, from the beginning every step a gambler gambles only tries to improve. Improvement may come late, but gamblers try every moment.
- what improvements or features would you specifically appreciate or suggest (what is missing)?
Some of the improvements and features I think can improve the online gambling user experience are:- Improve image and sound quality to create the most vivid and realistic experience for players by integrating virtual reality (VR) technology. This technology makes the user experience more realistic and vivid than conventional traditional gameplay.
- Improve the payment system to be more secure and convenient, such as accepting payments in cryptocurrency more widely than before. If we use cryptocurrency payments, we can use cold wallets or personal wallets to make transactions.
- Develop applications or websites that can be accessed on many different devices such as computers, mobile phones and tablets in a synchronized way, making the player experience similar across devices .
Hi everyone!
looking at how many new gaming platforms are popping up, I thought it would be interesting to talk about, based on your experience and preferences:
- what trends would you like to see in the future (eg interactive game design, innovative customer service or loyalty programs, etc.).
- what improvements or features would you specifically appreciate or suggest (what is missing)?
looking at how many new gaming platforms are popping up, I thought it would be interesting to talk about, based on your experience and preferences:
- what trends would you like to see in the future (eg interactive game design, innovative customer service or loyalty programs, etc.).
- what improvements or features would you specifically appreciate or suggest (what is missing)?
Hmm one of the areas that most of the online gambling casinos that needs to improve is the ability to interact quickly as possible with their customers when there is an issue on the account. Most online casinos will let you open a ticket for the said issues and then you'll have to wait for 24-48 hrs at the very least to get their response. I mean, everybody wants their issue to get resolved within the day as it may bear a lot of inconvenience if it takes 1-2 business day at the very least. That is the kind of innovative customer service that I would like to see.
Loyalty programs, bonuses, and stuff like these are quite necessary for any online casinos due to the growing competition in the online gambling industry nowadays. So, I don't think this will concern for most of the customers.
Another area to improve? Well, I think user interactions like buddy/friends lists, private chats, lobby chats and things that will let the users interact with fellow online gamblers within the platform.
Also, faster withdrawal and deposits and of course thicker security layers which automatically and mandatorily applied for those high rollers or accounts with huge balances.
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but despite all these considerations, a primary concern and source of frustration for many remains the quality of user support. While we often discuss various technological aspects, it's puzzling how the issue of providing effective support continues to elude resolution
Upgrading security is what I want the most and I don't think the gambling sites that I am using, 2 of them are lacking in that area. They are both reputable and trusted in casino games and sports betting.
When it comes to games, well, they both have a broad number of games to pick but I do want to see something new. Not slots, maybe better live poker games, setting up mini-tournaments, or other stuff that would intrigue more players to play that game.
Regarding bonuses, I don't think they are lacking in that area too. We have monthly bonuses, and post monthly bonuses then they also have weekly bonuses, the rakebacks are also fair.
When it comes to UI, I have not much issue with that. I like it simple, not too colorful because it is an eyesore.
I don't think I am looking for a change, just upgrades will be fine, and maybe more for the players because we are always losing.
That is the issue, there is no really any kind of big upgrade that online casinos can offer now, because online casinos have been improving their services for decades already, so over that process casino owners have turned every single stone in order to get any competitive advantage they could and now there is not much to improve.When it comes to games, well, they both have a broad number of games to pick but I do want to see something new. Not slots, maybe better live poker games, setting up mini-tournaments, or other stuff that would intrigue more players to play that game.
Regarding bonuses, I don't think they are lacking in that area too. We have monthly bonuses, and post monthly bonuses then they also have weekly bonuses, the rakebacks are also fair.
When it comes to UI, I have not much issue with that. I like it simple, not too colorful because it is an eyesore.
I don't think I am looking for a change, just upgrades will be fine, and maybe more for the players because we are always losing.
Some users have proposed the idea that the metaverse could be the next big step on the evolution of casinos, but I am not so sure, as gambling would not be as convenient as it is already, while we must also take into account that such experience will require acquiring specialized hardware, something that is not necessary with online casinos as most gamblers already own a smartphone.
And also seasonal bonuses for losers based on how much that they have been lost to the casino
, at least this will make the gamblers have the desire to play more with the hope that they could get some bonus perhaps. And this is going to be like a promotion for the casino.In theory, a well-designed, carefully implemented bonus program that considers players’ wellbeing could work as a strategy for casinos.
But I think for now its just in theory, becouse its real-world application would require navigating of ethical considerations and regulatory requirements. For it to be genuinely successful, it must not only attract players but do so in a manner that is both responsible and sustainable. Everything should be in balance and games and losses
Basically let it be easy to access regards sign up and login for users. The casino should also make for very fast customer service that respond to issues and complaint, that will help build a customer base where users may also support to direct and resolve minor issues. Also, there is need for casinos to state their KYC requirements clearly on TOS thereby helping to facilitate quick withdrawals.
And also seasonal bonuses for losers based on how much that they have been lost to the casino, at least this will make the gamblers have the desire to play more with the hope that they could get some bonus perhaps. And this is going to be like a promotion for the casino.
Yes, if possible, the KYC requirements for minimum funds withdrawn and deposited should be increased to a minimum mandatory KYC requirement when depositing and withdrawing 0.5BTC, so that I can gamble without having to do KYC because of course what I deposit and withdraw from the casino will not reach that level, hahaha. And also seasonal bonuses for losers based on how much that they have been lost to the casino
, at least this will make the gamblers have the desire to play more with the hope that they could get some bonus perhaps. And this is going to be like a promotion for the casino.I agree with that, improving service and being more responsive to customers will make us feel comfortable, and things that are sensitive can be explained briefly and also understood so that we can be responsive.
For your second paragraph I think it's excessive, and it's really not profitable for the casino, yes at least 50% can be a better suggestion in a monthly bonus that loses the total money in the casino
, but I think it's an impossible thing to do, just getting a 0.0% return is already being generous for casinos that do monthly bonuses to their customers to still be able to gamble even if the money is gone. But are monthly bonuses a trap for us to gamble again and deposit again? Jump to: