I did insert my username and password correctly, but I did not get into my account. Then it said "You're blocked for 24 hours, too many attempts". I did write to support, what else can I do than just wait for 24 h and try to again recover my password or if they reply to my message? I have OTP so I don't think possible hacker can withdraw my money, but I can't trade myself either and I did though that I would buy and now I can't...
My dollars are still stuck in gox. I can't login and they have not yet fixed the problem. They said there have not been any transactions so my dollars are "safe" but I can't trade... so if the trend starts to go up I will lose money.
Problem is that my ip is blocked because of too many attemps to login. They can reset it, but that's useless because login still does not accept my username & password. And if I try to recover my password, I cant because my ip is blocked. That block they can't reset instantly, but their development team is doing the best they can (nice bs). They have said that the problem is in their end so my attempted password is correct.
I have been bombing them with messages, but after four days they still haven't fixed this problem... These kind of problems are not the ones you should be facing when dealing with the biggest BTC exchange.