What are the most important features of an online crypto casino? - page 4.

Tumanggor

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Quote from: CDC AP on February 07, 2022, 11:12:12 AM

Yes they all are important features of an online casino. And customer service I would put on top. Because a bad customer support really pisses me off. Even there is some issue if there is good customer support we feel safe and issured that our problem will get solved.
Bonuses in the other thing I love. Some good deposit bonus and reload from time to time gets me interested in that casino.

Responding quickly to all customer complaints 24 hours is a good thing but it is very rare for casinos to have this because of the limited resources they can provide, Besides that, the time zone of each region is different, so for technical reasons it will usually take a long time to respond

Deposit bonuses are one of the marketing tricks that online gambling sites must continue to run if they want their customers to keep stay

molsewid

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Quote from: kotajikikox on February 07, 2022, 06:28:27 AM

Yes all that mentioned are indeed the most and first we are looking mate..

Security - we wanted our funds to be safer .

Withdrawal Limit - of course we wanted to take our funds in bulk also the speed per withdrawal.

Costumer Service - support is all we wanted .

Bonuses - I love this option , the more bonuses the more i wanted to play .

I like the way you justify the quality of features you wanted in an online gambling crypto casino because probably that is what mostly every gamblers are looking for an online gambling site. I would like also to emphasis the customer service approach because exactly this is one of the most important thing to consider. But in my case, I would like to add the reputable site that putting gamblers concern on top priority and also a non KYC site. I would like to stay anonymous especially when I will going to use crypto as a mode of payment.

CDC AP

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Quote from: kotajikikox on February 07, 2022, 06:28:27 AM

Quote from: Mamun74 on February 07, 2022, 04:29:14 AM

I think Every process need to Online Crypto casino.we need to follow every important features in crypto casino. But most important in crypto casino is some features like.

Security, Withdrawal limit,Customers service, Bonuse and offer and variety of cryptocurrency.

Yes all that mentioned are indeed the most and first we are looking mate..

Security - we wanted our funds to be safer .

Withdrawal Limit - of course we wanted to take our funds in bulk also the speed per withdrawal.

Costumer Service - support is all we wanted .

Bonuses - I love this option , the more bonuses the more i wanted to play .

Yes they all are important features of an online casino. And customer service I would put on top. Because a bad customer support really pisses me off. Even there is some issue if there is good customer support we feel safe and issured that our problem will get solved.
Bonuses in the other thing I love. Some good deposit bonus and reload from time to time gets me interested in that casino.

kotajikikox

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Quote from: Mamun74 on February 07, 2022, 04:29:14 AM

I think Every process need to Online Crypto casino.we need to follow every important features in crypto casino. But most important in crypto casino is some features like.

Security, Withdrawal limit,Customers service, Bonuse and offer and variety of cryptocurrency.

Yes all that mentioned are indeed the most and first we are looking mate..

Security - we wanted our funds to be safer .

Withdrawal Limit - of course we wanted to take our funds in bulk also the speed per withdrawal.

Costumer Service - support is all we wanted .

Bonuses - I love this option , the more bonuses the more i wanted to play .

Mamun74

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I think Every process need to Online Crypto casino.we need to follow every important features in crypto casino. But most important in crypto casino is some features like.

Security, Withdrawal limit,Customers service, Bonuse and offer and variety of cryptocurrency.

chaser15

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Quote from: CaVO32 on February 06, 2022, 05:47:08 PM

I have seen recently introduced casino here using web 3.0 services, which is actually helpful for those gamblers who just want to connect their webwallet like metamask in order to play. I believe, in the near future, this will be the new trend to these crypto gambling casinos. Gamblers can directly connect with their online wallet.

That system was already introduced before especially in the project concept of decentralized gambling. However, it doesn't get hype for I'm not sure what's the reason. Maybe it's because of regulation as once you apply for it, the site should be centralized.

But since it's still an early development, maybe soon, that feature can be implemented by most of the sites. Not a necessary thing to do in my own view since deposits are far doing good at most famous gambling sites. They are also accepting a variety of different coins making it convenient to those users who care about the transaction fees.

YinShuiSiYuan

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Quote from: ?? on ??

What I look for in a casino first is their customer support.
Even if the site does not provide bonus that is fine but if there is some problem to me there must a live chat service or even the email support replies within couple of hours that is fine for me. So I would rate customer support at the top.
After that on second number I would put fast payouts which is also very important feature of a good casino.

As you know, we play for money in casinos, sometimes very big money. There is always a lot of excitement when it comes to money and I totally agree that quick, direct contact with support is a very important thing in every casino. In addition, professionalism and the ability to solve problems is a very big advantage for the casino.

CaVO32

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Quote from: perfect999 on February 06, 2022, 02:06:26 PM

Quote from: Oshosondy on February 06, 2022, 04:15:37 AM

Quote from: decodx on February 05, 2022, 06:12:40 PM

No, it isn't always the case. Some casinos have very complicated registration processes. Some casinos, for example, require a KYC procedure immediately upon registration, while others do not even require an email confirmation.

Oh! I have just understood what is meant as easy and hard registration process. I remembered when I registered at bet365 many years ago, I was to provide kyc and I provided it, all did not take more than 10 to 15 minutes, I have not seen kyc as stressful but that is true that a gambling site that requires only email is easy for registration than the ones that will demand for kyc, some people might even have difficulty while providing the site their kyc, some will even be rejected or addictional kyc might be demanded for.

10 to 15 minutes is super fast for a KYC approval because usually KYCs are approved for days or longer than that because they carefully check the details if it was really from that person uploading it and not just by a random ID's that they get or bought online. Speed of KYC approval is not enough for the gamblers to sign up but there is another thing that they are worrying of. That is their privacy being shared to the casino.

Aside from the email being needed to sign up, there are now newer casinos that uses the web 3 technology where you can sign up instantly and start playing by just connecting your crypto wallet. It's a cool feature.

I have seen recently introduced casino here using web 3.0 services, which is actually helpful for those gamblers who just want to connect their webwallet like metamask in order to play. I believe, in the near future, this will be the new trend to these crypto gambling casinos. Gamblers can directly connect with their online wallet.

On the note about the important features, the leading aspects in the poll are customer service and responsiveness to complaints, which, I can very well agree. If the casino is treating their players at their best, they will always be one message away if the player encounters any issues with his game. And they will try to resolve it promptly. So even if we say, their withdrawal fees are a lot higher than other casinos but they have good service, I would go for them because I have the peace of mind as a player.

batang_bitcoin

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Quote from: Ryker1 on February 05, 2022, 07:37:13 PM

Quote from: batang_bitcoin on February 05, 2022, 04:36:09 PM

Quote from: ?? on ??

I think the most important thing is the safety of the money we play. However, for me, fun is also very important, so the nice design and speed of the casino are what I really pay attention to. If registration and logging in is easy, fast and without entering personal data, this is also a big plus.

That's about security and the KYC thing. Many have already said that they're against the KYC policy of any casino and if they're being asked for it, they're going to follow just to take what's left on their accounts.
And after getting their money ready for withdrawal, they're going to leave that account even it's KYC passed, it doesn't matter because what matters to them is that they got their money.

Well perhaps those people who have hated KYC compliance are those gamblers than willing to spend a big amounts because for me it does not matter if the gambling casino have a KYC because I am only a small time gambler not a big one. I am thinking also that this KYC procedure also increase the security level of the casino because the casino know their customer.
However, the most important for me is the provably fair and reputation of the casino.

Those big spenders, we don't know if many of them want kyc or not. But if their required to do so, they'll just do it because their money is with the casino that asks them to comply and about the feeling of hate, it's most of the gamblers, big bettors or not. We don't really like it.
The casinos are mandated by the government to ask us casino and what's worrying about the security of our data. Just like any platform that has the information of customers is when they're leaked when the hackers target them.

perfect999

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Quote from: Oshosondy on February 06, 2022, 04:15:37 AM

Quote from: decodx on February 05, 2022, 06:12:40 PM

No, it isn't always the case. Some casinos have very complicated registration processes. Some casinos, for example, require a KYC procedure immediately upon registration, while others do not even require an email confirmation.

Oh! I have just understood what is meant as easy and hard registration process. I remembered when I registered at bet365 many years ago, I was to provide kyc and I provided it, all did not take more than 10 to 15 minutes, I have not seen kyc as stressful but that is true that a gambling site that requires only email is easy for registration than the ones that will demand for kyc, some people might even have difficulty while providing the site their kyc, some will even be rejected or addictional kyc might be demanded for.

10 to 15 minutes is super fast for a KYC approval because usually KYCs are approved for days or longer than that because they carefully check the details if it was really from that person uploading it and not just by a random ID's that they get or bought online. Speed of KYC approval is not enough for the gamblers to sign up but there is another thing that they are worrying of. That is their privacy being shared to the casino.

Aside from the email being needed to sign up, there are now newer casinos that uses the web 3 technology where you can sign up instantly and start playing by just connecting your crypto wallet. It's a cool feature.

Alisha-k

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These are the five most important qualities of an online casino:
1. Security
2. Strength of licencing
3. Bonuses and offers
4. Engaging with Bitcoin communities
5. Responsiveness to complaint
If all these can be achieved by every online casino, then they'd be the best option for casinos and crypto gammings

fzkto

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I would choose the following indicators for online casinos:

1. Low fees for withdrawing money from the site.
2. bonuses on deposits.
3. Security of the site at the same time without the need for KYC.
4. Quick responses from technical customer support.
5. Large number of different ways to pay with cryptocurrency.

macson

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all the options in the pool, for me is an important feature for an online crypto casino.

Quote from: Ryker1 on February 05, 2022, 07:37:13 PM

Quote from: batang_bitcoin on February 05, 2022, 04:36:09 PM

...

Well perhaps those people who have hated KYC compliance are those gamblers than willing to spend a big amounts because for me it does not matter if the gambling casino have a KYC because I am only a small time gambler not a big one. I am thinking also that this KYC procedure also increase the security level of the casino because the casino know their customer.
However, the most important for me is the provably fair and reputation of the casino.

discussion about KYC is an eternal discussion, all answers are right and wrong because good or bad KYC rules depend from which side you look at it. for me personally KYC is a bad thing and does not guarantee that the casino has high security.

Silberman

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Quote from: Ryker1 on February 05, 2022, 07:37:13 PM

Quote from: batang_bitcoin on February 05, 2022, 04:36:09 PM

Quote from: ?? on ??

I think the most important thing is the safety of the money we play. However, for me, fun is also very important, so the nice design and speed of the casino are what I really pay attention to. If registration and logging in is easy, fast and without entering personal data, this is also a big plus.

That's about security and the KYC thing. Many have already said that they're against the KYC policy of any casino and if they're being asked for it, they're going to follow just to take what's left on their accounts.
And after getting their money ready for withdrawal, they're going to leave that account even it's KYC passed, it doesn't matter because what matters to them is that they got their money.

Well perhaps those people who have hated KYC compliance are those gamblers than willing to spend a big amounts because for me it does not matter if the gambling casino have a KYC because I am only a small time gambler not a big one. I am thinking also that this KYC procedure also increase the security level of the casino because the casino know their customer.
However, the most important for me is the provably fair and reputation of the casino.

I understand that many people do not care about going through KYC procedures, however it is important to understand the posture of those that do not like it, bitcoin has always been about freedom and the ability to create a wallet by just installing a piece of software without having to ask anyone else for permission to do so, adding KYC to the process of registering yourself in an exchange or a casino bothers people that care about the principles behind bitcoin, so it has nothing to do with the size of their capital.

Oshosondy

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Quote from: decodx on February 05, 2022, 06:12:40 PM

No, it isn't always the case. Some casinos have very complicated registration processes. Some casinos, for example, require a KYC procedure immediately upon registration, while others do not even require an email confirmation.

Oh! I have just understood what is meant as easy and hard registration process. I remembered when I registered at bet365 many years ago, I was to provide kyc and I provided it, all did not take more than 10 to 15 minutes, I have not seen kyc as stressful but that is true that a gambling site that requires only email is easy for registration than the ones that will demand for kyc, some people might even have difficulty while providing the site their kyc, some will even be rejected or addictional kyc might be demanded for.

Mauser

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Quote from: AicecreaME on February 05, 2022, 10:12:33 AM

Good customer support means a very good gambling site, in my opinion. We're talking about money here, especially those gamblers that deposit big amount of fiat worth of cryptocurrency, therefore if they experience some problems in a certain gambling sites, customer support is their only choice to ask some help regarding about the problem. Without good customer support while experiencing a big problem, for example is withdrawing your profit (a big amount), that would be a total anxiety attack that wouldn't let me sleep at night until resolved.

There's a lot of issues in some gambling sites that prevents their players once they are withdrawing their money, yet the customer support is not even helping them, I guess many of us got the trauma in that kind of scenario that's why we seek for a superb customer support.

You are probably right, I was looking at the things more from my own point of view than through the eyes of the average gambler. My gambling budget is on the lower end compared to most gamblers here I would assume, that is why deposit bonuses are so lucrative for me. I am still trying to build up a nice bankroll for Poker and other Casino games. So switching to another casino to take advantage of a new deposit bonus can make a big difference for me. But the whale gamblers here already have a big bankroll and probably don't need so much new promotions, for them customer support is much more important. It is good we have a forum here were gamblers write about their bad experiences with customers support, then others don't have the same fate. And it will also increase the pressure on casinos to improve their customer support team.

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Quote from: batang_bitcoin on February 05, 2022, 04:36:09 PM

Quote from: ?? on ??

I think the most important thing is the safety of the money we play. However, for me, fun is also very important, so the nice design and speed of the casino are what I really pay attention to. If registration and logging in is easy, fast and without entering personal data, this is also a big plus.

That's about security and the KYC thing. Many have already said that they're against the KYC policy of any casino and if they're being asked for it, they're going to follow just to take what's left on their accounts.
And after getting their money ready for withdrawal, they're going to leave that account even it's KYC passed, it doesn't matter because what matters to them is that they got their money.

Well perhaps those people who have hated KYC compliance are those gamblers than willing to spend a big amounts because for me it does not matter if the gambling casino have a KYC because I am only a small time gambler not a big one. I am thinking also that this KYC procedure also increase the security level of the casino because the casino know their customer.
However, the most important for me is the provably fair and reputation of the casino.

tabas

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Quote from: Fatunad on February 04, 2022, 07:55:31 PM

Quote from: tabas on February 04, 2022, 04:53:39 PM

Losing streak or not, that feature is good for those who don't have much patience. When you've deposited and don't want to wait for confirmation then you better look for that casino where you can instantly play after the deposit.
Well, it's not about getting a break or so. What's important to the casino is that they're making their customers enjoy and the most important, deposit.

We've seen those instant deposits wayback but casinos now are requiring at least 1 confirmation before it would credit out on the gambling account because there are situations which these instant deposits been used
for double spending which means thats a total loss for the gambling site which they had made out such changes which i do see for it to be just fair and right.Yeah most gamblers are impatient
whenever they do make out deposits they do tend to play right away which isnt always the case.

That's right there's a possibility that a customer might double spend it. But some still have that rule and they know what they're doing. I think they have basis for that rule and they know what they're doing.
Once a casino has seen that it's being abused, well, they can go on and follow the other casinos that have this rule of 1 deposit confirmation is required.

dothebeats

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I chose payout speed simply because these is usually what's lacking with most platforms nowadays. They tend to gravitate towards manual payout which I'm not a huge fan of. While I understand that some casinos find this very effective in ensuring that there aren't any payouts missed, it does affect the speed (and sometimes, efficiency) of the payout which is IMO not ideal at all. Next thing perhaps would be customer service. It's one aspect that most gambling platforms are weak at, and any improvement is very much welcome in this area.

decodx

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Quote from: Oshosondy on February 05, 2022, 05:51:13 PM

Quote from: traderethereum on February 05, 2022, 03:03:27 AM

Waiting for 1 confirmation does not take too long but as the previous reply above us, we can use the funds directly before the transaction process is finished so that helps us to play directly even if the transaction is not yet completed.

I haven't noticed this before, I only stake matches only when my transaction is completed already, I will look into this to see if it is true or not, but this will differ from one gambling site to another.

Yes, it does vary from casino to casino. Not all casinos allow "zero confirmation" deposits.

Quote from: ?? on ??

If registration and logging in is easy, fast and without entering personal data, this is also a big plus.

What I have noticed about gambling sites and other sites that are not gambling sites but needs customers which will help them to gain more revenue, registration is the easiest to do about the sites, even scammers make registration on their fake and malicious sites to be easy Grin

No, it isn't always the case. Some casinos have very complicated registration processes. Some casinos, for example, require a KYC procedure immediately upon registration, while others do not even require an email confirmation.

Topic: What are the most important features of an online crypto casino? - page 4. (Read 1806 times)