Do you claim the quality of support depends on whether it is an online crypto or fiat casino?
Based on my experience the quality of support depends on the management and not on the kind of value transfer methods they offer.
Topic: What you think about support in crypto casinos? (Read 593 times)
I have used tons of crypto casinos and almost nobody replies fast. You'll have to wait days and days.
Although I am very happy with Sportsbet.io . They have a live chat which is almost all day online.
Love it. Cloudbet has the worst tho
Although I am very happy with Sportsbet.io . They have a live chat which is almost all day online.
Love it. Cloudbet has the worst tho
Crypto casinos have been around for a while, whilst some have learned to adapt to the customer's needs, some have not. This is shown in the customer base of casinos, the ones that have a higher customer base are usually trying to help out the customer the most they can. Many big casinos offer live chat and quick replying emails in order to make sure they keep their customers. Some examples from my experience are Bitsler (within the day you sent it), Stake, Nitrogensports and many more.
This isn’t good. You need to understand that what all they are doing for you in name of kind support, they are just eating your investment that you had in there. They are getting profits and profits and profits from your winning, losses again and again. They attract you with much amazing posters and offers and then keep on getting profit ratios from your money that you play in there.
Why isn't it so good? I understand on what the kind of support they have.The problems that I experienced weren't too vital and I can take it so I'm good for not contacting and I can wait until they resolve it automatically.
I am not sure why. But maybe because they have constant action on them or what.
But my conversations with both of these lines of support are just like day and night.
I think the exchanges are more reluctant to help their customers because they have your money/funds in their possession and crypto casinos know what you have can be gone into their system at any moments notice.
Also people who are using exchanges are more careful with their money/funds then gamblers.
I find that a lot of crypto casinos actually offer a live chat function, which is not as common as you might think in traditional casinos. That being said, due to the volume of users and the amount of different games on offer, the email support is typically slow, and telephone support is almost unheard of. There's still a lot of catching up to do in the backend, but it's not too bad as it stands.
Well by reading this kind of messages and comments, really I feel sad. I feel sad because I don’t want to see people becoming destructed by their own friends and relatives and their own hands. Why you people don’t understand this kind of gambling isn’t suitable of you. Not for your families and not for your financial life. You would be dump in just few weeks of gambling. 
I find that a lot of crypto casinos actually offer a live chat function, which is not as common as you might think in traditional casinos. That being said, due to the volume of users and the amount of different games on offer, the email support is typically slow, and telephone support is almost unheard of. There's still a lot of catching up to do in the backend, but it's not too bad as it stands.
I have experienced in fortunejack when I was asking for something and all I can say they have a very good and responsive support.
Crypto casinos are good for regular gamblers. There will no fear of looting and snatching of money and the gamblers will be mentally relaxed if they bet in cryptocurrency. No cash in hand, just bet and give or receive in your wallet the winning amount. I support crypto casinos because I think it is safer and more secure than regular casinos. I think you mean is about support system on the casino
Yes that is what he means with the topic he posted. Just like you, I don't have much problem or issues with it and I just ask them if there is something that I need an assistance with. Overall the ratings of well known casino's here were fair and good.I wonder what people has to say about support in crypto related casinos? Do you have any experience, are you satisfied? What you think where support is the best, and where is the worst?
Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.
Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.
I think you mean is about support system on the casino and I don't have any problem with every support system in the casino/gambling sites because I don't have any bad experience while I played the games. for me, as long as the support system can give the best answer and they tried to solve their customer problem, then I think they are the best because they can make their customer satisfaction with their service.
I wonder what people has to say about support in crypto related casinos? Do you have any experience, are you satisfied? What you think where support is the best, and where is the worst?
Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.
Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.
I have mixed emotions about this one. As much as I despise gambling, there are still various campaigns that support and influence individuals into gambling. I mean, do not get me wrong. Most of these cryptogambling sites aim is for income. But I see it as a hindrance towards self-development and reflection if we want to address addiction. This only gives them the option to gamble in their dwellinf, which is relatively convenient and easy compared when going to casinos.
I wonder what people has to say about support in crypto related casinos? Do you have any experience, are you satisfied? What you think where support is the best, and where is the worst?
Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.
In general, online casinos are a great convenience, not only with crypto money, but overall it is a good thing that all the casinos are suitable for technology. Freedom will increase with this situation.Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.
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Is that a real example or it happened?To be honest, live chat does not really helpful for some serious cases.
I had to agree with you it's like you are calling to a customer service and you'll just hear out their spiel but if its about chatting them, it's fun but sometimes they aren't effective.
Unfortunately the support in cryptocurrencies related websites isn't as advanced as in fiat ones .
For example , i needed to change my email address in one crypto betting platform that i won't tell it's name , and i had to struggle for like 2 weeks in order to make that done with the support since it wasn't an automated process like in the majority of websites . And i had to do the same in another fiat gambling website that also didn't support that feature , yet it was done in less than 10 minutes with the help of their 24/7 online support , all i had to do is send a message to them with the old email , the new email and a signature message from my bitcoin address and it was done . A lot of crypto gambling platforms needs a lot of improvement and should try to enhance the user experience like YOLODICE did recently .
For example , i needed to change my email address in one crypto betting platform that i won't tell it's name , and i had to struggle for like 2 weeks in order to make that done with the support since it wasn't an automated process like in the majority of websites . And i had to do the same in another fiat gambling website that also didn't support that feature , yet it was done in less than 10 minutes with the help of their 24/7 online support , all i had to do is send a message to them with the old email , the new email and a signature message from my bitcoin address and it was done . A lot of crypto gambling platforms needs a lot of improvement and should try to enhance the user experience like YOLODICE did recently .
Many big casinos offer live chat and quick replying emails in order to make sure they keep their customers.
To be honest, live chat does not really helpful for some serious cases. Most of the time the chat agent will only say something like "please wait we'll forward it to...." or even worst the chat agent has so low knowledge about what crypto transactions like what I have experienced with BTCspin.
Crypto casinos should make sure that they are hiring the best person to handle the live chat/support, otherwise it is just a useless feature.
Many big casinos offer live chat and quick replying emails in order to make sure they keep their customers.
To be honest, live chat does not really helpful for some serious cases. Most of the time the chat agent will only say something like "please wait we'll forward it to...." or even worst the chat agent has so low knowledge about what crypto transactions like what I have experienced with BTCspin.
Crypto casinos should make sure that they are hiring the best person to handle the live chat/support, otherwise it is just a useless feature.
This sentence just applies on the person or a group of persons who are building this casino. They may be just 10 or 20 or little more but not much as compared to the other population who come to play.
True but does that really matter to them? After all a crypto casino would be anonymous and if executed nicely it is a very shady method to operate in case gambling is illegal in that country. Then again everyone has their method of getting rich.Quote
So if talking in a major sense, people will be losing their money when they go to gamble in casino. So we shouldn’t be opening such kind of game that can be disaster to humans.
A new idea is a boon for the creators but a bane for the consumers. The one who is gambling is to blame. The owners never forced the person to gamble rather its always the player who is to blame. It is disastrous to fall for your greed but thats human nature.
Most of the crypro based casinos have good support and lot of communication options too other than through website.That is why the crypto based casinos are getting more popular and it saves us some time too from our busy schedule.
But webhave to be careful while deposting large amount of funds in it because most of the site having issues while withdrawing huge amounts.
But webhave to be careful while deposting large amount of funds in it because most of the site having issues while withdrawing huge amounts.
I wonder what people has to say about support in crypto related casinos? Do you have any experience, are you satisfied? What you think where support is the best, and where is the worst?
Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.
In general, online casinos are a great convenience, not only with crypto money, but overall it is a good thing that all the casinos are suitable for technology. Freedom will increase with this situation. Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.
Crypto casino open a new opportunity for people to earn money in different way.
Not for the gambler but also the employee so IMO it's great and I'm support them.
If you ask about my government , they are against with it since they are already against the gambling activity !
This sentence just applies on the person or a group of persons who are building this casino. They may be just 10 or 20 or little more but not much as compared to the other population who come to play. So if talking in a major sense, people will be losing their money when they go to gamble in casino. So we shouldn’t be opening such kind of game that can be disaster to humans. Not for the gambler but also the employee so IMO it's great and I'm support them.
If you ask about my government , they are against with it since they are already against the gambling activity !
I have experienced in fortunejack when I was asking for something and all I can say they have a very good and responsive support.
I think you mean is about support system on the casino
Yes that is what he means with the topic he posted. Just like you, I don't have much problem or issues with it and I just ask them if there is something that I need an assistance with. Overall the ratings of well known casino's here were fair and good. hero member
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I wonder what people has to say about support in crypto related casinos? Do you have any experience, are you satisfied? What you think where support is the best, and where is the worst?
Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.
Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.
I think you mean is about support system on the casino and I don't have any problem with every support system in the casino/gambling sites because I don't have any bad experience while I played the games. for me, as long as the support system can give the best answer and they tried to solve their customer problem, then I think they are the best because they can make their customer satisfaction with their service.
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