What you think about support in crypto casinos? - page 2.

BTCappu

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Quote from: brightMan on April 28, 2018, 07:01:12 AM

Quote from: JL421 on April 25, 2018, 03:58:38 PM

Quote from: Jating on April 23, 2018, 03:54:18 PM

Quote from: JL421 on April 20, 2018, 03:56:27 PM

The support is shit for most casinos i haven't had any experience but from what i have seen they are just giving a same message whenever it's related to payment no matter what you need to open a scam accusation against them in order to resolve the issue so support is completely useless according to me

You totally contradicts yourself. How can you say that online casino support is shit if you haven't had any experience with any one of them? And as far as what you have read, you must be referring to withdrawals, of course casinos need to verify everything before paying the customers specially if it involves big amount.

Fortunejack is one of the best their live support will get back to you if you have any issues regarding your deposit or withdrawal. Of course I got the reply saying that they can't process the transaction and I have to wait. But eventually I got my funds exactly the day given to me by their support.

Lol you joking right fortunejack has the best support all my comments were leading to fj itself see how many cases have been opened your support is show shit it made a user wait for 4 months to get his funds what sort of verification takes 4 months live chat is useless I'm sure

Yeah you are right I will also never support cypto casinos because I my eyes gambling is bad thing as all the people think it is, so if it is in paper money, crypto or anything else is not supported. All your bitcoin or any other Altcoin will be taken away by casino and you will never understand their tricks. It is better to avoid gambling if it is online or regular.

You know this can become the most stupid thing on this planet earth if someone is in the support of gambling, and not only the gambling but crypto gambling. In my opinion that person needs to be condescended and he must be treated with care. Reason is, crypto are amazing and we need not to involve that amazing this in this most ruined and wrecked gambling. We must consider this.

streazight

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Quote from: brightMan on April 28, 2018, 07:01:12 AM

Quote from: JL421 on April 25, 2018, 03:58:38 PM

Quote from: Jating on April 23, 2018, 03:54:18 PM

Quote from: JL421 on April 20, 2018, 03:56:27 PM

The support is shit for most casinos i haven't had any experience but from what i have seen they are just giving a same message whenever it's related to payment no matter what you need to open a scam accusation against them in order to resolve the issue so support is completely useless according to me

You totally contradicts yourself. How can you say that online casino support is shit if you haven't had any experience with any one of them? And as far as what you have read, you must be referring to withdrawals, of course casinos need to verify everything before paying the customers specially if it involves big amount.

Fortunejack is one of the best their live support will get back to you if you have any issues regarding your deposit or withdrawal. Of course I got the reply saying that they can't process the transaction and I have to wait. But eventually I got my funds exactly the day given to me by their support.

Lol you joking right fortunejack has the best support all my comments were leading to fj itself see how many cases have been opened your support is show shit it made a user wait for 4 months to get his funds what sort of verification takes 4 months live chat is useless I'm sure

Yeah you are right I will also never support cypto casinos because I my eyes gambling is bad thing as all the people think it is, so if it is in paper money, crypto or anything else is not supported. All your bitcoin or any other Altcoin will be taken away by casino and you will never understand their tricks. It is better to avoid gambling if it is online or regular.

This idea of crypto casinos didn’t please my ears either. I believe that bitcoin and altcoins have many other better purposes to serve. These can change the economic life of its investor dramatically. Risking such precious assets on risky game of gambling is an act of stupidity and the worst wastage of opportunity possible. At most, few bucks should soothe gambler’s urge.

BlockEye

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Quote from: Roboabhishek on May 02, 2018, 02:40:34 PM

Crypto casinos have been around for a while, whilst some have learnt to adapt to the customers needs, some have not. This is shown in the customer base of casinos, the ones that have a higher customer base are usually trying to help out the customer the most they can. Many big casinos offer live chat and quick replying emails in order to make sure they keep their customers. Some examples from my experience are Bitsler (within the day you sent it), Stake, Nitrogensports and many more.

For supports know that once they missed even a single day to answer that query ,accusation of scam may be thrown to them so as much as they can they will answer it, support team attracts player to play all over again on the casino knowing it will be safe to do transactions on them.

JL421

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Quote from: BoXXoB on May 02, 2018, 01:13:32 AM

I personally think lots of crypto casinos / dice etc. sites are managed by one or at most a few people who handle support along with other duties. Main reason why I think people might feel like support on some sites is bad.

Ok that's thete but it actually makes sense also dice site is something that everything the player only has to do he has to deposit the funds , set his chance , amount he wants to wager so having live support is pointless that to a dedicated support team

Roboabhishek

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Crypto casinos have been around for a while, whilst some have learnt to adapt to the customers needs, some have not. This is shown in the customer base of casinos, the ones that have a higher customer base are usually trying to help out the customer the most they can. Many big casinos offer live chat and quick replying emails in order to make sure they keep their customers. Some examples from my experience are Bitsler (within the day you sent it), Stake, Nitrogensports and many more.

Supercrypt

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My recent withdraw from fortunejack got struck but their support came to help me in marvelous way. In my view, they handled the situation professionally like they were well aware of the situation and made me calm down at first step. The solution also offered to me well before their promised time duration. I wanted to give that customer support representative a five star rating but unfortunately they do not have any provision for that. I am in plan to request such a feature so that those representatives will come forward to offer their best to us and also if the owners decide to reflect those rating into their annual appraisal, that would make everyone win regarding support handling.

crwth

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I have tried and have experience with crypto related casinos, but maybe I could make some suggestions. I hope the data and network could not be traced when transferring, and the line must be secured and without contact with any virus. It's better to be safe than sorry. If ever I would want to gain experience with this, where do you think I should go? Does anybody have any suggestions?

steveabrahams

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Quote from: Barbut on April 20, 2018, 10:59:57 AM

I wonder what people has to say about support in crypto related casinos? Do you have any experience, are you satisfied? What you think where support is the best, and where is the worst?
Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.

I think Nitrogensports support is good and directbet too (closed sportsbook). I have many problems before on nitrogensports and the support really help me to solve the problem. What i hate is their response is a bit long to answer our ticket and this is same on all casinos i think.

blockman

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Quote from: wozzek23 on May 01, 2018, 01:13:26 AM

This isn’t good. You need to understand that what all they are doing for you in name of kind support, they are just eating your investment that you had in there. They are getting profits and profits and profits from your winning, losses again and again. They attract you with much amazing posters and offers and then keep on getting profit ratios from your money that you play in there.

Why isn't it so good? I understand on what the kind of support they have.

The problems that I experienced weren't too vital and I can take it so I'm good for not contacting and I can wait until they resolve it automatically.

supermine

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Quote from: BoXXoB on May 02, 2018, 01:13:32 AM

I personally think lots of crypto casinos / dice etc. sites are managed by one or at most a few people who handle support along with other duties. Main reason why I think people might feel like support on some sites is bad.

Agree with this because to get response from a support team takes little bit longer due to not enough persons to handle the issues,so the sites need to arrange more staffs for specific works then it will help the players to get amazing experience.

BoXXoB

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I personally think lots of crypto casinos / dice etc. sites are managed by one or at most a few people who handle support along with other duties. Main reason why I think people might feel like support on some sites is bad.

crwth

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The most important support for me is about the community support and the customer related service. Because that would be the one who you will most interact with the new when you’re just playing games and chatting in the gambling site. If you manage to do something to support the casino that would be even better.

SirLancelot

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Quote from: gabmen on April 27, 2018, 09:01:52 AM

Quote from: blockman on April 27, 2018, 04:12:18 AM

Quote from: Barbut on April 20, 2018, 10:59:57 AM

I wonder what people has to say about support in crypto related casinos? Do you have any experience, are you satisfied?

Satisfied with the support of nitrogensports and I have no reason to say why others are not satisfied with them.

Quote from: Barbut on April 20, 2018, 10:59:57 AM

What you think where support is the best

I have gambled with very few crypto casino's and not because only I'm part of Nitrogensports signature campaign, I'll say they are the best for me but that's the fact and other gamblers are telling it too.

Quote from: Barbut on April 20, 2018, 10:59:57 AM

and where is the worst?

I don't usually complain and contact a support if I experience some problem and I rarely raise complains when I gamble so I don't have anything to say on this part.

Well probably for more established and pioneer crypto casinos like nitrogen, betcoin and fotunejack, their support team is decent at the least. Every casino's support has flaws and once in a while there will be unhappy customers but it's part of this industry.

They are sweet to you just because they have to extract out much bigger money from you. We are so fools that we allow them to get as much money from us as they can. We offer ourselves with our money and give open permission to take advantage. People we need to understand that this isn’t good. We are not doing it right. We don’t have to let someone else be winner after making us loser.

wozzek23

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Quote from: blockman on April 27, 2018, 04:12:18 AM

Quote from: Barbut on April 20, 2018, 10:59:57 AM

I wonder what people has to say about support in crypto related casinos? Do you have any experience, are you satisfied?

Satisfied with the support of nitrogensports and I have no reason to say why others are not satisfied with them.

Quote from: Barbut on April 20, 2018, 10:59:57 AM

What you think where support is the best

I have gambled with very few crypto casino's and not because only I'm part of Nitrogensports signature campaign, I'll say they are the best for me but that's the fact and other gamblers are telling it too.

Quote from: Barbut on April 20, 2018, 10:59:57 AM

and where is the worst?

I don't usually complain and contact a support if I experience some problem and I rarely raise complains when I gamble so I don't have anything to say on this part.

This isn’t good. You need to understand that what all they are doing for you in name of kind support, they are just eating your investment that you had in there. They are getting profits and profits and profits from your winning, losses again and again. They attract you with much amazing posters and offers and then keep on getting profit ratios from your money that you play in there.

blockman

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Quote from: gabmen on April 27, 2018, 09:01:52 AM

Well probably for more established and pioneer crypto casinos like nitrogen, betcoin and fotunejack, their support team is decent at the least. Every casino's support has flaws and once in a while there will be unhappy customers but it's part of this industry.

They do have some flaws in some ways but as long as I don't get irritated and never experience such bad things through their support, I won't complain. I'm not looking for the bad sides and is only appreciating the efforts that they are doing with my queries. And for those who are unhappy with their concerns that was never supported or if they are supported, they aren't satisfied. We can't do something for them unless the support tried to help them in best way that they can.

izanagi narukami

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Crypto casino open a new opportunity for people to earn money in different way.
Not for the gambler but also the employee so IMO it's great and I'm support them.

If you ask about my government , they are against with it since they are already against the gambling activity !

SolomonSollarsNSense

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Quote from: BlockEye on April 25, 2018, 09:39:53 PM

Quote from: darkangel11 on April 25, 2018, 06:05:48 PM

Most of these casinos are doing a good job when it comes to customer support. Some are active not only on their sites but also here on the forum. Some good examples are Stunna from PD and Ethan from yolodice. I've seen them handle things efficiently. I also had some dealings with the support of some big services that started to accept cryptocurrencies like Jetsin and they were also very fast with their responses. I think the competition in the business is making them care about their customers.

Support is a must especially for high risk gamblers, and they are aware now how easily users accused scams whenever they dont do actions or response in every users query, they need to adjust and to make acions as much as possible to ease the doubt of players and once that casino took it into priority on making their support easy to contact with. They will sure get loyal users and supporters.

I will never support crypto casinos because I don’t want to lose my money in these casinos. I have never heard that someone had made a lot of money in these casinos. One should not lose his hard earn money so easily no matter he is addicted or he just gamble for fun. This is their business and they will never let you win the bet in their casinos.

dynospytan

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Quote from: Barbut on April 20, 2018, 10:59:57 AM

I wonder what people has to say about support in crypto related casinos? Do you have any experience, are you satisfied? What you think where support is the best, and where is the worst?
Maybe I will add pool later if there is enough comments and suggestions. Please stick to the topic with your comments, lets make nice discussion about this matter.

Most of these casinos are doing a good job when it comes to customer support. Some are active not only on their sites but also here on the forum. Some good examples is FortuneJack. I've seen them handle things efficiently. I also had some dealings with the support of some big services that started to accept cryptocurrencies like bitcoin and they were also very fast with their responses. I think the competition in the business is making them care about their customers.

bitgolden

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Quote from: chocolah29 on April 26, 2018, 02:42:05 AM

Quote from: BlockEye on April 25, 2018, 09:39:53 PM

Quote from: darkangel11 on April 25, 2018, 06:05:48 PM

Most of these casinos are doing a good job when it comes to customer support. Some are active not only on their sites but also here on the forum. Some good examples are Stunna from PD and Ethan from yolodice. I've seen them handle things efficiently. I also had some dealings with the support of some big services that started to accept cryptocurrencies like Jetsin and they were also very fast with their responses. I think the competition in the business is making them care about their customers.

Support is a must especially for high risk gamblers, and they are aware now how easily users accused scams whenever they dont do actions or response in every users query, they need to adjust and to make acions as much as possible to ease the doubt of players and once that casino took it into priority on making their support easy to contact with. They will sure get loyal users and supporters.

I agree and having a good support is a essential for a business because they handle every customers needs and without them business won't operate smoothly especially when money is the most concern. I encounter before some rude support in a not so well-known online casinos and they got it to my nerves thinking a small issue can't resolve. So in the end I spam their chat support and their superior handle my issue. WTH.

I think gambling is not good and support casinos as well. When something is bad how can one support that? Some people will against my statement but it is fact and no one will be able to make money to support these gambling casinos even in this forum. Support a casino means to promote their business and to destroy more people who visit their casinos.

Aleister Crowley

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Quote from: PHPSELLER on April 29, 2018, 04:12:42 PM

Quote from: St4yInTh3D4rk on April 27, 2018, 09:12:17 AM

I am not playing casinos that much and when I had played I didn't met any issues so I never had any experience with the support team.But I think most of the gambling sites have good support team and I think in FJ it is easy to catch up the support team because they are having discord channel as well so it might helpful to get instant replies.And most of the reputed sites will have good support team too that is why they are popular.

I agree. I was played in two gambling sites based in crypto, I haven't any problem with them, also support are very good, You can reach it easily whether live chat or with email. I think that the most of gambling sites have a good support, they will help you whatever the situation.

one way to see that the site support is good or not ,, that we can see from their response when we send an email ,, if the email we send them quickly reply .. it signifies that the site has a quick response to any complaints that come in

Topic: What you think about support in crypto casinos? - page 2. (Read 593 times)