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Topic: When Gamblers Fail to Read a Casino's Terms and Conditions - page 4. (Read 949 times)

legendary
Activity: 2366
Merit: 2054
I have read a lot of gambling threads both here on the forum and in other forums. This makes me to draw the conclusion that most gamblers are either too lazy to read the Terms and Conditions (T&C,)or they don't just care about it. The results of which leads to misunderstandings and frustrations, often resulting in negative reviews and complaints that may not accurately represent the casino's practices.
It might be better for casino to begin rebuild their site and put that Terms and Conditions on top page. because we've seen it all this time the casino put their rule on bottom page, and sometime located in a close place which is invisible to the gambler eye. I don't know why, maybe the developer casino still create the unclear rule so the gambler may not have to read it, so if that something happens, the casino will take blame the gambler. With this situation, we can't just blame the gambler on one side, maybe the fault is also on the casino's side.
legendary
Activity: 1162
Merit: 2025
Leading Crypto Sports Betting & Casino Platform
You make a good point that man disagreements here would have been seemingly not an issue had the user read the terms and conditions beforehand. However, who reads the terms and conditions? We all know that nobody does. So there are certain accepted practices and expectations that users have, although sometimes even those are unrealistic.

And that is the mistake, people already have some expectations based on their previous experiences with casinos and other gambling providers, they assume to know the usually etiquette; they things they can and cannot do. And then, when time comes to reach new casinos or test some unknown grounds, those realistic expectations could be met with some abuse Term or service, which is the worst case scenario.

I assume there is also possible for someone to have normal expectations and stumble on a casino which offers much more than the person had in mind, turning out as a positive experience, unfortunately, for those who do not care to read the ToS, the first negative scenario is pretty much more likely to happen, instead the second positive one.

At least analyzing the ToS is faster by using the Ctrl+f function and seeking for works like: KYC, withdrawal, closure, etc...
legendary
Activity: 3234
Merit: 1214
DGbet.fun - Crypto Sportsbook
It is not with the gambling platforms, people never go through the terms and conditions with most of the service. One major reason, they weren't written in a simple format. They were elaborated much and it makes people get bored and lose interest reading it. Can be precise in few points so that key elements can be understood. Everything used to be in a complex manner, so that people just ignore and the same can be taken advantage by the platform.

The need for terms and conditions arise when we get caught in any of the problem and our funds were withheld. Atleast some basic terms and conditions should be read or we should have the understanding, so that we can avoid unwanted issues arising during our gameplay.
donator
Activity: 4760
Merit: 4323
Leading Crypto Sports Betting & Casino Platform
You make a good point that man disagreements here would have been seemingly not an issue had the user read the terms and conditions beforehand. However, who reads the terms and conditions? We all know that nobody does. So there are certain accepted practices and expectations that users have, although sometimes even those are unrealistic.
legendary
Activity: 3122
Merit: 1102
Leading Crypto Sports Betting & Casino Platform
we cannot deny that some gambling site are worth being busted and questioned because they are guilty of some accusations but there are some also that legit and just being attacked of because of those cheaters that cannot get what they wanted , and those who violating their site .. and also those who are not reading Terms of Service and when being questioned , they will file sudden action that makes the site in wrong acting while the truth is ? they did violate some terms.

There's nothing new; these people are just reacting based on what happened to them, out of spite maybe but definitely not out of reason. Also, these people are almost always getting served a dish of justice from their accusations and are just disappearing from sight, so the casino's reputation wouldn't be tarnished at all, especially if the accusations came from someone without credibility.

It’s business and as much as you expect to win off them, they’ve got tools to leverage and the least you could do is ensure the terms you play by are in your favor as well.
The best thing to do is abide by their rules while you're playing on their platform. Been playing with the same websites for more than 5 years and never have I been dealt with such kind of treatment, nor have there been any issues with my accounts. I do not suck off these platforms, but I certainly try and abide with their rules while I still have money on their platform.

if you are complying with the rules of the site, then definitely, you won't get any trouble with them. and if you happen to play on a site for years and years and not encounter any issue, then that site is a site to keep. and you would have hard time switching as you are like going out of your comfort zone.
hero member
Activity: 1638
Merit: 576
Leading Crypto Sports Betting & Casino Platform
Regarding this subject matter though, here are some of the threads that might be related,



But I do agree that reading the casino's terms are really that important to us. And if it is not clear to us, maybe we ought to ask them or if we don't want any hassle then stick to the casinos that we have been playing for years.
Do you also agree that some casinos do make their terms of service agreement so long and boring that you will get tired of teading and will decided to skip? This is the reason some gamblers do not bother reading terms and conditions and besides in as much as it is a casino. There are supposed to have similar terms and conditions. So there is no foreign law that should be introduced that is very far beyond the standard. I do not support that gamblers should not read terms and conditions, but let terms and conditions follow the standard that is known and not to unnecessarily frustrate people.
legendary
Activity: 3542
Merit: 1352
we cannot deny that some gambling site are worth being busted and questioned because they are guilty of some accusations but there are some also that legit and just being attacked of because of those cheaters that cannot get what they wanted , and those who violating their site .. and also those who are not reading Terms of Service and when being questioned , they will file sudden action that makes the site in wrong acting while the truth is ? they did violate some terms.

There's nothing new; these people are just reacting based on what happened to them, out of spite maybe but definitely not out of reason. Also, these people are almost always getting served a dish of justice from their accusations and are just disappearing from sight, so the casino's reputation wouldn't be tarnished at all, especially if the accusations came from someone without credibility.

It’s business and as much as you expect to win off them, they’ve got tools to leverage and the least you could do is ensure the terms you play by are in your favor as well.

The best thing to do is abide by their rules while you're playing on their platform. Been playing with the same websites for more than 5 years and never have I been dealt with such kind of treatment, nor have there been any issues with my accounts. I do not suck off these platforms, but I certainly try and abide with their rules while I still have money on their platform.
legendary
Activity: 3122
Merit: 1398
For support ➡️ help.bc.game
Another thing, it's wrong to generalize that such accusations come from those who don't familiarize themselves with terms and conditions. Truly, there are cheaters and violators, but they're both gamblers and casinos.

Exactly. We can only somehow see whose side is telling the truth if there is a sort of public trial in that case like those complaints on the Scam Accusation board. If either of the parties can show a solid statement with proof, that's the winner. In my own personal view, it's on users fault why they end up being screwed. Not defending those gambling sites as there are cases where they can change the TOS without notifying the users but if they can show that the said user really violated something, then that's it.

If we are used to playing on online gambling sites anymore, we should avoid any problems even if we don't read the entire Terms of Service. As a best practice for me, my priority on TOS is all about bonuses and promotions for me to understand everything about it. Another one, is my country is allowed on that bonus or should I say, users from here are allowed to play on that site.
hero member
Activity: 1036
Merit: 675
As vital as the T&C may sound as it protects not just the gambling site but also the gamblers, it’s a whole lot of trouble having to go through every single one of those boring pages on any and very casino or gambling site one hopes to gamble on.

The good news about them site is, the terms are mostly relative and one can easily make some quick assumptions and be right although, when you are sure to be betting huge or expects more from stakes on bets, you are far better and safer having yo go through the company’s T&C to have a sound knowledge of the likely scenario in certain events. How to prevent its occurrence/safely walk by them and how to ensure your not caught up in more that You can handle.

It’s business and as much as you expect to win off them, they’ve got tools to leverage and the least you could do is ensure the terms you play by are in your favor as well.
LDL
hero member
Activity: 742
Merit: 671
As a gambler, it's really not mandatory to read the entire Terms and Conditions but from now on, we should focus on these:

- terms about KYC
- terms about using VPN
- terms about bonuses and promotions
The three conditions you mentioned are very important in gambling and casinos especially getting customer identification and authorization (KYC).
Another important terms is withdrawal and deposit amount, many gambling and casino site terms and conditions limit withdrawal to a certain amount below which no withdrawal can be made.
One more condition not to be mentioned but very important is the withdrawal fee. Many times casino and gambling sites have high fees due to which withdrawals are difficult to face. Therefore, gambling and casino site accounts should be made by looking at these terms and conditions.
hero member
Activity: 1834
Merit: 720
What other negative reviews do gamblers give to casinos when they fail to familiarize themselves with the T&C of the casino?

What happens is not only those who fail to read the terms and conditions of the casino, which can lead to bad things and misunderstandings in gamblers' views of the casino where they play. However, there are still many of them (gamblers) when they want to join a gambling platform, they often skip the terms and conditions (T&C) and they immediately agree so they can proceed to the next stage so they can gamble as soon as possible. This is none other than because of their own laziness in reading it because they see the terms and conditions are so long that when they read it it will take quite a long time, while their desire to gamble can no longer be stopped. And in the end they blame the casino when there is something they don't understand.
hero member
Activity: 2730
Merit: 632
Isn't this exactly the same thing I keep stressing on my KYC related topics? It's usually as a result of the gambler's ignorance on them rules that sometimes get them plunged into a bowl of oil, sometimes to the casino's advantage...
Seen several peeps complaining on almost similar issues FR; sometimes I ask myself what really attracted them to a particular casino... isn't is supposed to be the T/Cs?? What were they so comfortable with when they got registered?? 'em bonuses?...

Sandra 🧑‍🦰
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Supposed to be T/C's? I dont think so which knowing that this had been the least concern for most gamblers on which we would really be likely in ignoring these stuffs
on the time that we would really be making out some registration and the only time that we would really be looking back on reading up their TOS is on the time that we are already experiencing
problems and this is something that very common scenario to happen. Failing up on reading sites tos and later on you would be thrown up with some issues against via the house then
you cant really make out some counters just because you had missed out on reading it up earlier.You would really be making some realizations on how important on reading up those
terms at the start and not really only just on the time that you are experiencing problems.
hero member
Activity: 798
Merit: 1045
Goodnight, ohh Leo!!! 🦅
Isn't this exactly the same thing I keep stressing on my KYC related topics? It's usually as a result of the gambler's ignorance on them rules that sometimes get them plunged into a bowl of oil, sometimes to the casino's advantage...
Seen several peeps complaining on almost similar issues FR; sometimes I ask myself what really attracted them to a particular casino... isn't is supposed to be the T/Cs?? What were they so comfortable with when they got registered?? 'em bonuses?...

Sandra 🧑‍🦰
full member
Activity: 728
Merit: 217
And I will admit that I also don't read the Terms and Conditions of casino's that I played, until recently when they all have been asking for KYC. I was just lucky though that I don't have big money left in them.

But I agree that it is very important to read it in the beginning, not just about KYC, but also read the part on how their "provably fair" is. So that you can test it out if they are really doing it or not rigging the results of a game in their favor.
It's a very big mistake of not reading the terms and conditions of any online gambling platforms before depositing a funds in the platform, that's a very big mistake, some people who have issues of withdrawal in some of the casino gambling platforms should be as result of such, because not reading the rules and regulations of casino platforms can deny you making a withdrawal because lacks of verification of your account, your account have to be verified in so many of gambling platforms or casino gambling sites before you can as well been withdraw your funds, and another reason why casino do request for KYC currently is because of knowing underage and their customers
hero member
Activity: 3024
Merit: 614
Leading Crypto Sports Betting & Casino Platform
All these accusations you've mentioned cannot stand and win when a casino accuses you of violating their terms they are serious about it and most of the time they will not explain further so your best defense always is to get fully acquainted on their terms and it's not only on terms if you want to be a safe play on reputable casinos.
These two are your best bet to be safe, get fully acquainted with the terms, and play on reputable casinos.
hero member
Activity: 2282
Merit: 795
I may agree with you but I do not totally agree with this:

3. Accuse the casino of not being transparent because they request KYC that they want to steal their personal information.
Some may not be transparent.

We have site that states boldly when you login into their site that no KYC, but in the ToS, KYC is mandatory. It that transparency?

Most gambling sites that enforce KYC will let users to deposit without KYC but they must pass KYC befor they can withdraw. Is that transparency?

But people should read gambling site ToS, it is important.

Whoah, this is really absurd. I mean, it can be VERY misleading if a gambling website advocates that they require NO KYC but subsequently asks for it if you withdrew your funds. I do agree with this post- everyone should at least be reading the TOS of every gambling website even if it may take a relatively long time.

At the end of the day, the time you spent reading their TOS is far greater than the problem a person may experience if they decide to withdraw and discover that it requires KYC even if the gambling website promises that KYC is not needed.

Just a suggestion, I hope someone compiles all the important and essential provisions of each TOS of various gambling websites highlighting the provisions that need attention.
legendary
Activity: 3346
Merit: 1191
Not reading terms and conditions seems normal to me. If you understand the terms and conditions of one casino, you understand them all. But there are just other casinos that have something else on them and some of them change a bit of it after some time. If the casino acts differently from the other, it becomes an issue when the casino refers the violation to their T&C.

But if they obviously use the T&C to scam users, that's a different story. They gotta be careful with that or else when the word is out and proven the casino scammed users, it's going to ruin a reputation no matter how little the amount.

I don't read terms and conditions, as you said, understanding one is like we saw them all. But I read BTCGosu reviews, which is far better than reading ToS, where important things (like KYC, bonus terms, deposit options, etc.) are pointed out.
Well, we saw some casinos changing their ToS without any notification, it's like a big red flag... who knows what are they capable of doing after that?

But when it comes to some bonuses and promotions, I must say that I always pay attention to terms and conditions about that. It's a big difference if min bet is 10 or 20 cents...
hero member
Activity: 2912
Merit: 541
Leading Crypto Sports Betting & Casino Platform
we cannot deny that some gambling site are worth being busted and questioned because they are guilty of some accusations but there are some also that legit and just being attacked of because of those cheaters that cannot get what they wanted , and those who violating their site .. and also those who are not reading Terms of Service and when being questioned , they will file sudden action that makes the site in wrong acting while the truth is ? they did violate some terms.
If it is a shady casino, it really needs to be busted completely so that the casino deceives no more people and can avoid the casino. Only in this way can the casino be empty of visitors, and the casino will suffer losses in the end. But it seems that even if the casino loses money and goes bankrupt, other shady casinos will pop up to try to get new targets so they can take the money. But if gamblers are observant and willing to read the rules in each casino, they will not be trapped in dirty casino games and can stay away from them. But for trusted casinos they will not do things that could harm their customers because it will be related to the reputation they have built over the years. That is why trusted casinos maintain their reputation well so that more people will come to the casino and gamble there.
hero member
Activity: 938
Merit: 605
Leading Crypto Sports Betting & Casino Platform
I have read a lot of gambling threads both here on the forum and in other forums. This makes me to draw the conclusion that most gamblers are either too lazy to read the Terms and Conditions (T&C,)or they don't just care about it. The results of which leads to misunderstandings and frustrations, often resulting in negative reviews and complaints that may not accurately represent the casino's practices. It is too bad. I have noticed that when gamblers don't read the T&S of a casino, they :
A lot of gamblers if not 95% it can be 90% gamblers don't have the luxury of spending time to read these casinos T&S to know where there are conditions that infringe on their gambling right and some that tries to read hardly read to the end.

On the side of these online casinos there's something about them and their T&S. They make it so long and tedious to read that even if you initially had the interest to read through you get bored in the middle cause it seems there are certain repetition in slight different ways that makes the reader feel like he's wasting his time. And I think the casinos knows what they are doing by making the T&S the way they all do it.
sr. member
Activity: 2828
Merit: 357
Eloncoin.org - Mars, here we come!
we cannot deny that some gambling site are worth being busted and questioned because they are guilty of some accusations but there are some also that legit and just being attacked of because of those cheaters that cannot get what they wanted , and those who violating their site .. and also those who are not reading Terms of Service and when being questioned , they will file sudden action that makes the site in wrong acting while the truth is ? they did violate some terms.
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