Topic: When Gamblers Fail to Read a Casino's Terms and Conditions - page 4. (Read 527 times)
we cannot deny that some gambling site are worth being busted and questioned because they are guilty of some accusations but there are some also that legit and just being attacked of because of those cheaters that cannot get what they wanted , and those who violating their site .. and also those who are not reading Terms of Service and when being questioned , they will file sudden action that makes the site in wrong acting while the truth is ? they did violate some terms.
Players will always feel that it is not important to read the T&C from the casino because it is a very long line of text so when they first see it it makes them dizzy, the same as when we create an email or register on another website, we will prefer to tick everything so that the registration will proceed to the next stage, and I'm sure many players immediately skip things like that which are not interesting at all.
However, players can only read important things, such as deposits, withdrawals, KYC and when they find something that is not clear, they can immediately ask live support because they will provide an easier explanation with shorter text, and if there is something that is doubtful I think live support is the best place to get further explanation.
But never complain and make accusations that are actually the player's fault because that's not very good.
However, players can only read important things, such as deposits, withdrawals, KYC and when they find something that is not clear, they can immediately ask live support because they will provide an easier explanation with shorter text, and if there is something that is doubtful I think live support is the best place to get further explanation.
But never complain and make accusations that are actually the player's fault because that's not very good.
Not reading terms and conditions seems normal to me. If you understand the terms and conditions of one casino, you understand them all. But there are just other casinos that have something else on them and some of them change a bit of it after some time. If the casino acts differently from the other, it becomes an issue when the casino refers the violation to their T&C.
But if they obviously use the T&C to scam users, that's a different story. They gotta be careful with that or else when the word is out and proven the casino scammed users, it's going to ruin a reputation no matter how little the amount.
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1. Accuse the casino of trying to scam them.
2. Accuse the casino of unjustly suspending or blocking their account.
3. Accuse the casino of not being transparent because they request KYC that they want to steal their personal information.
4. Accuse the casino of being responsible for ruining their lives and their gambling addiction.
5. Accuse the customer support of being unprofessional.
6. Complain about having issues with withdrawal not realizing that certain wagering or withdrawal conditions might be outlined in the T&C.
7. Accuse the Casino of Rigging Games.
8. Accuse the casino of hidden fees.
9. Express frustrations with the bonus and wagering requirements.
2. Accuse the casino of unjustly suspending or blocking their account.
3. Accuse the casino of not being transparent because they request KYC that they want to steal their personal information.
4. Accuse the casino of being responsible for ruining their lives and their gambling addiction.
5. Accuse the customer support of being unprofessional.
6. Complain about having issues with withdrawal not realizing that certain wagering or withdrawal conditions might be outlined in the T&C.
7. Accuse the Casino of Rigging Games.
8. Accuse the casino of hidden fees.
9. Express frustrations with the bonus and wagering requirements.
I don't get your point. Are you saying that when a gambler gets scammed by the casino, it's the gambler's fault, because he didn't read the Terms of Service? Is that what you are trying to say? Are you trying to justify scam practices from shady casinos by putting all the blame on the gamblers?
I think that accusing a casino for shady practices has little to do with the casino's Terms of Service. Many casinos have perfect Terms of Service, but they still scam their gamblers. Many casinos can scam a gambler by using perfectly legal excuses, claiming that their ToS were not followed by the gambler.
A casino having rigged games or the customer support being unprofessional are two factors, which have nothing to do with the Terms of Service.
Though the majority of the cases usually is the gambler not really paying attention to the T&Cs, there are cases when the casino changes the terms instantly before they hand out some pretty gut-wrenching decision against a user. They'd enforce that newly-revised ToS no matter what, and get their money from the user. These accusations are not always unfounded because we have seen it happened before, though it's not too common of an occurrence because casinos that are left making the rounds in this forum are trying to protect their image.
When a casino faces up some issues then it would really be that normal for people would really be throwing some accusations basing up on what they do experience without even trying to look that they are really that having that at fault too or having that mistake. They would really be throwing issues and complaints without even trying out to realize that they are the ones at fault.This is something not really very new but as we do all know that the community isnt really that dumb on whose to see at fault because we would really be normally be finding out those informations whether the casino is at fault or the user itself. We the community would be the one to judge whether its a legit accusation or not. Failing up on reading up casinos terms and conditions would really be totally be leading into some headache and if you are expecting on something which it didnt happen because it doesnt abide casinos rules then it would be normal that you would really be experiencing problems. 
I may agree with you but I do not totally agree with this:
We have site that states boldly when you login into their site that no KYC, but in the ToS, KYC is mandatory. It that transparency?
Most gambling sites that enforce KYC will let users to deposit without KYC but they must pass KYC befor they can withdraw. Is that transparency?
But people should read gambling site ToS, it is important.
It's wrong if a platform preaches that they are a no-KYC platform but then they ask for KYC verification and also have it mentioned in their terms and conditions because in that case, they are simply lying to their customers. However, that's not the case with every platform because even if they don't say anything about KYC or whether it's mandatory or not, they will surely have the rule related to KYC mentioned in their terms and conditions to be read.3. Accuse the casino of not being transparent because they request KYC that they want to steal their personal information.
Some may not be transparent. We have site that states boldly when you login into their site that no KYC, but in the ToS, KYC is mandatory. It that transparency?
Most gambling sites that enforce KYC will let users to deposit without KYC but they must pass KYC befor they can withdraw. Is that transparency?
But people should read gambling site ToS, it is important.
But most gamblers don't really read the terms and conditions, and because of that, they get in trouble somewhere in their gambling journey and then as OP said, they start blaming the platform for not being transparent with the rules when they clearly have everything mentioned in their terms and conditions.
We all know that most of us are too lazy to read the ToS on any platform. Even though the most basic thing is for a user to be able to read the ToS of the platform they use because it is very related to their gaming activities.
And what's more, the casino platform should also be able to create an FAQ section that is easily accessible to users, so that users can find out the important parts of the platform they are using.
And what's more, the casino platform should also be able to create an FAQ section that is easily accessible to users, so that users can find out the important parts of the platform they are using.
You have already said it all in you first line of post that users are lazy to read ToS. Of course it contains FAQ already so whether creating a sperate explanation of their ToS is not the issue, the issue is lack of the reading patience because we may still not read them, all we want is get in and take a bet to expect winning and when we eventually become lucky to win then comes the problem of running around for KYC and regrets to say casinos didn't include it. I have seen some bettors who accuse casino when they want to withdraw that they newly added those ToS to stop them from withdrawing their winnings but I don't think so except the casino was already flagged for such behaviour.
We all know that most of us are too lazy to read the ToS on any platform. Even though the most basic thing is for a user to be able to read the ToS of the platform they use because it is very related to their gaming activities.
And what's more, the casino platform should also be able to create an FAQ section that is easily accessible to users, so that users can find out the important parts of the platform they are using.
And what's more, the casino platform should also be able to create an FAQ section that is easily accessible to users, so that users can find out the important parts of the platform they are using.
I feel like all casimosu should be very transparent about their rules and regulations to customers. I think directly mentioning that "customers need to give personal information and complete kyc to withdraw money" may work. Dishonest customers may exploit if chances given to them. And they violate rules intentionally to disrupt business of casino operators sometimes. It is so sad legit gambling companies lose money because of annoying customers. Never forget that there are many laborers getting paid in those casinos so they can feed their families etc
You know, any casino which gets accused falsely could end up suing the person for defamation. This really is not ok for the same reason that people should not write fake reviews about any business just because their customer service was unprofessional with them. Spreading rumors out of revenge could seriously cause financial damage, which the business will obviously try to reclaim. In the end, it won't bring their lost money back but might end up costing you more money.
That is why I do not recommend anyone to succumb to the temptation of "getting revenge" on any business. Casinos may be in the gambling business but they are still a business and should be treated as such.
That is why I do not recommend anyone to succumb to the temptation of "getting revenge" on any business. Casinos may be in the gambling business but they are still a business and should be treated as such.
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3. Accuse the casino of not being transparent because they request KYC that they want to steal their personal information.
4. Accuse the casino of being responsible for ruining their lives and their gambling addiction.
4. Accuse the casino of being responsible for ruining their lives and their gambling addiction.
As for number 3, I don't know if you understood what you put there, while what is in your title is that when a gambler fails to read the TOS, the mistake will be on the gambler, right? How can you say that a casino is not transparent when the required KYC for all gamblers entering the casino is already stated in the TOS?
Do you mean that when a casino is under government regulation and requires KYC, the casino is not transparent to its clients? Then it's another matter of the casino's rights or rules if they want to do that. We, as gamblers, have to abide by that if you still want to use the casino platform.
Now, with the addiction of a gambler, I think the casino platform is out because that is the choice of the individual player in the casino.
I don't know if there is ever a gambler who has a habit of reading the terms and conditions of a casino before signing up. I'm not even sure if OP does this. Surely, while I have read portions of various terms and conditions, it's not my practice to carefully read and understand them before clicking "I agree".
Yeah, first thing we do is really play into that casinos without reading their terms and conditions. Unless we have the habit of reading first before agreeing, not saying that gamblers doesn't want to read or what, but we also do click the "I agree" right away.
And perhaps it was due to our experience, I mean if we have played on various casinos already and didn't have any problem, then finding a new one? we will always jump on the conclusion that it could also be a trusted, admit it or not.
There may be certain stuff that we would want to know first before we sign up like KYC, minimum or maximum withdrawal, blacklisted countries, sign up bonus and its wagering requirement, and so on. But it doesn't mean we read the full terms and conditions first before we agree on them. What I normally do is just CTRL+F and use keywords such as KYC or deposit or withdrawal. If everything looks good, I'd continue signing up.
Yeah, there's also this factor of not having went through problems with other casinos, so the assumption is that a new casino would also be as good.
Also, it matters that I'm just a low-roller. If my plan would be to deposit a huge amount or to climb through the VIP ranks to enjoy higher maximum bets, then I'd probably be more careful of what's written in the terms and conditions.
I don't know if there is ever a gambler who has a habit of reading the terms and conditions of a casino before signing up. I'm not even sure if OP does this. Surely, while I have read portions of various terms and conditions, it's not my practice to carefully read and understand them before clicking "I agree".
Another thing, it's wrong to generalize that such accusations come from those who don't familiarize themselves with terms and conditions. Truly, there are cheaters and violators, but they're both gamblers and casinos.
As said none read the terms and conditions. On the go they click the "I agree" and continue to get into the platform. The user read the terms and conditions when there arises a problem and while requesting support from the team they'll point out the terms and conditions. By then gamblers used to realise and go through specific terms and conditions or read a little.Another thing, it's wrong to generalize that such accusations come from those who don't familiarize themselves with terms and conditions. Truly, there are cheaters and violators, but they're both gamblers and casinos.
It is true that accusations mostly come out cheaters and violators. The majority comes from the first time gamblers who enters with big plans and end up losing everything. Further they request for returning of the funds and when that doesn't happen, for their satisfaction they start to create accusations against that particular platform.
Absolutely important but it's damn long. 
I don't read TOS anymore. Here's my take. I read one popular gambling site's TOS before and tried to read another gambling site's TOS, they are almost the same.
So, I decided that I should just have to remember the rules that I've read from the old gambling site that I traditionally use and also implement them in the new gambling site that I will try. Basic rules like providing some information, avoiding ban possibilities, cheating, etc...
We cannot blame some gamblers if they don't like reading this information because like I said, most of them do repeat what is written from another gambling site like it's almost copy-pasted.
I don't read TOS anymore. Here's my take. I read one popular gambling site's TOS before and tried to read another gambling site's TOS, they are almost the same. So, I decided that I should just have to remember the rules that I've read from the old gambling site that I traditionally use and also implement them in the new gambling site that I will try. Basic rules like providing some information, avoiding ban possibilities, cheating, etc...
We cannot blame some gamblers if they don't like reading this information because like I said, most of them do repeat what is written from another gambling site like it's almost copy-pasted.
I don't know if there is ever a gambler who has a habit of reading the terms and conditions of a casino before signing up. I'm not even sure if OP does this. Surely, while I have read portions of various terms and conditions, it's not my practice to carefully read and understand them before clicking "I agree".
Yeah, first thing we do is really play into that casinos without reading their terms and conditions. Unless we have the habit of reading first before agreeing, not saying that gamblers doesn't want to read or what, but we also do click the "I agree" right away.
And perhaps it was due to our experience, I mean if we have played on various casinos already and didn't have any problem, then finding a new one? we will always jump on the conclusion that it could also be a trusted, admit it or not.
I don't know if there is ever a gambler who has a habit of reading the terms and conditions of a casino before signing up. I'm not even sure if OP does this. Surely, while I have read portions of various terms and conditions, it's not my practice to carefully read and understand them before clicking "I agree".
Another thing, it's wrong to generalize that such accusations come from those who don't familiarize themselves with terms and conditions. Truly, there are cheaters and violators, but they're both gamblers and casinos.
Another thing, it's wrong to generalize that such accusations come from those who don't familiarize themselves with terms and conditions. Truly, there are cheaters and violators, but they're both gamblers and casinos.
They can accuse casinos for various reasons that we never even think about. But they will still say that the casino cheated them with hidden terms. However, not all casinos do that and many casinos always notify customers if there are changes to their ToS.
And it is true that many lazy gamblers still don't want to read the ToS in casinos. And most problems will occur when they want to withdraw their money. Gamblers will be asked to do KYC before withdrawing their money. But the verification process also often takes longer, worrying gamblers while waiting.
Refusal of documents from gamblers may be included in that list because some casinos will ask for more requirements from gamblers. In fact, in the ToS, there is no request for documents as intended by the casino during the verification process.
And it is true that many lazy gamblers still don't want to read the ToS in casinos. And most problems will occur when they want to withdraw their money. Gamblers will be asked to do KYC before withdrawing their money. But the verification process also often takes longer, worrying gamblers while waiting.
Refusal of documents from gamblers may be included in that list because some casinos will ask for more requirements from gamblers. In fact, in the ToS, there is no request for documents as intended by the casino during the verification process.
What other negative reviews do gamblers give to casinos when they fail to familiarize themselves with the T&C of the casino?
if ever they havent been able to read up sites terms and conditions then they would really be having that impression that they had been cheated or simply it was intentional and on the time where proofs
and evidences had been shown or provided then this is where they would be looking to themselves acts as clowns.
So the issue was not with the gambling sites but with the understanding of the gambler, not reading the terms and conditions thoroughly. Later when some unexpected happens with those gamblers regarding game play or deposits/ withdrawals it becomes a headache not only for the gambler but also for the gambling site to defend themselves that they are right.
How many times we have seen reputable casino has to clarify the scam accusations raised against them, in which the total problem is at the gambler's end but they falsely try to defame the casino for not providing the services they expected from them?
Though the majority of the cases usually is the gambler not really paying attention to the T&Cs, there are cases when the casino changes the terms instantly before they hand out some pretty gut-wrenching decision against a user. They'd enforce that newly-revised ToS no matter what, and get their money from the user. These accusations are not always unfounded because we have seen it happened before, though it's not too common of an occurrence because casinos that are left making the rounds in this forum are trying to protect their image.
if they do so, without prior warning, and you have snapshots of old terms. you can present it to the casino. but usually, if the site is legit and trustworthy, they send emails to their users about the changing terms.
and also, about the complaints, one should check the validity of their accusations. as mentioned above, some are due to the player's negligence about not checking the terms of the site. if you have significant amount of money to play, better browse their terms before it is too late.
I'm not ignoring the fact that it's mostly due to player's negligence and not the casino's, but just pointing out that these things I'm describing already happened in the past. ToS updates from credible casinos are always communicated through emails, and even if you didn't save a snapshot of it, someone else surely did. You have things like the wayback machine and other similar websites that you can utilize if ever some shitty casino does this to you.
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