Topic: www.BITSTAMP.net Bitcoin exchange site for USD/BTC - page 14. (Read 231282 times)

Please make sure to submit a deposit request before making a deposit and to accurately copy our IBAN. Our bank account is not closed and we are not experiencing any general issues with receiving or sending transfers.

There's no way I'm giving that sort of information to Stamp the only person who I would give this information to is a third party notary.

Seems a new exchange where I can get my money out may be in order.

Oh and Im a long time user who has paid a fair few $'s in fees and would rather not have to move.

I have used Bitstamp a lot and have always found them honest reliable and efficient.

But recently they have started an initiative called KYC that involves answering questions than no sensible person could answer truthfully - like "What is the source of the funds which you have so far deposited to your Bitstamp account? Please provide any financial documentation which can confirm how the funds sent to your Bitstamp account were acquired." and also questions about the future and purpose which noone can answer any way.

I refused this, and had my deposits returned to me, but - not Bitstamps fault I'll admit - in the process I lost about £800 due to exchange rate moves and differential rates. Now I can make no fiat withdrawals or deposits until they change their minds.

I am a long term user of Bitsamp and fully verified, so this is a real loss to me, but until they change their minds I cannot see how I can use BS again. There are many others who have complained about this initiative as well, and presumably they have no choice about this, but I do feel strongly that the existing questions as asked are untenable and they need to concentrate harder on making something more palatable.

So very disappointed right now with Bitstamp, but if you are not subject to their KYC rules, then all is good.

I have withdraw $21000 before no problem at all.

Already 5th days Bitstamp Support  ignores my "verification" tickets. 3 tickets was sent, but no answer from them. Does anyone have similar problems.
I start to think that they have problems with capitalization and they do not want to verify customers.
I hope that I am wrong.

There were no fees.

Hm.. some weird little things have happened lately.. first I had 15 BTC in my account.. a while later it was down to 14.74.. I just let it go as there were no withdrawals/no activity.
Today, 2-3 days later.. my dollar amount was negative (-$6).

I removed some of my buy orders and that fixed it.. but still strange.

any return fee bank charged to you for this transaction

Have deposited with sepa some days ago, no problem.

Maybe your bank has blocked their bank account!

Today I received a message about a failed deposit to BitStamp. It was a SEPA transfer from a Finnish bank S-Pankki. I checked the IBAN account number and it is indeed correct.

It took about 48h for money to come back to the originating account. It was a 1xx euros. The reason for returning funds says: "Tili lopetettu", which in English means "Account closed".

Anyone else have similar problems? It is rather strange as it is a deposit to BitStamp, not a withdrawal.

Bitstamp is a leader at the moment. But I think it is time for new players (may be crypsty).

Okay so report it (even though I still have problems with that but okay). At least process the damn transfer instead of rejecting it.

They are the to inform the IRS if they see suspicious activity, and a 100k transfer is suspicious.

The API error appears to be fixed. Bitstamp support told us it was due to a DDOS.

how can you fix that API error ?

Why is that? I never understood this. It's my money, the bank is merely allowed to hold it for me. Seriously, what do I pay those fuckers for?

if you want to have it fixed fast you need to stop using bitstamp api at all, then they will fix it fast

That fix isn't helping me at this point. I'm getting other API errors as well: https://bitcointalksearch.org/topic/m.6236126

Thanks, I will look into implementing that workaround.

It would be great to hear from Bitstamp on this matter. Looks like a number of users have been affected recently:

http://www.reddit.com/r/Bitcoin/comments/22zplb/bitstamp_api_incapsula_incidents/

Create an account, get verified, than you can deposit via bank transfer or other ways