Instant payouts is no longer an advantage now that other books are paying out so fast. More bets get rejected at DirectBet than other books because of the extra step required to place a bet.
Anyone else have opinions on Jetwin and DirectBet?
I've stated previously during the hungerstyle incident that I don't believe Directbet's intent is to falsely claim doublespend/hacking in order to confiscate funds.
And as everyone's stated, they eventually went with the community opinion and were interested in preserving their good reputation (as opposed to a book such as BetcoinSports which clearly enjoys f*cking with people and has to pay people for positive posts).
I've never applied for the Jetwin bonus, so my account there has always been anonymous.
They're getting a lot of negative criticism over their handling and payout of the bonuses. I can't comment on that.
But it's a shame if they're losing customers and getting a bad reputation over their handling of a $35 bonus.
I've found many positives there:
1) Payouts have been instantaneous. It seems that as soon as I click on the final payout link, the funds are in my account.
Perhaps it actually takes a few seconds. Faster than any other book (other than Directbet of course which pays without a request being necessary).
2) I've contacted them re: limits/odds/adding sports or additional type of bets on sports, and found them to be wonderfully responsive in all of these areas.
YMMV on this, but my experience has been excellent as far as their being willing to make some improvements.
3) In areas other than those cited in #2, I've also found the cs to be very good to excellent.
[I wish they had 24/7 live chat, but unfortunately most books don't have this including some top fiat books.
I wish they had email support 24/7, but it feels as if there's no email support during certain hours (as is the case with many other books). There is always a response within 24 hours.]