One of the biggest reasons why people are not hesitant on calling this place a scam is the fact that 1XBIT is not providing any proof.
It might seem unfair, but if you look at some other casinos - they might show you a proof, but you wouldn't get your funds back.
If people are cheating by this much, which is unusually high number of gamblers
Many other companies show proofs, and a cheater would know that if he posts his complaint on btt. Which lowers the amount of complaints too.
But due to our internal reasons, we decided that it's better to return deposits without asking questions than to show internal information. One of such reasons is that we try to use crypto's advantages at most - and anonymity is one of them, convenience for both user and casino is the one more.
We understand that not every player would like that,
but we don't understand why on this forum everyone is trying to not like that. ____________
Please don't mess with my quotes. The bolded part is yours, not mine.
That wasn't our intention and already fixed, sorry for that.
As you stated yourself, "the security team is not represented on this forum", so how can you resolve any case when all you can do is forward a player's complaint?
We have our in-team channels where complaints can be resolved out of queue.
Please concentrate on the topic we are discussing. You see how easy it is to catch you in your own lies when you are not paying attention.
You are taking for lies facts that don't contradict each other, once again. Saying that we have separate teams doesn't contradict the quote that we are having separate teams.
The statement about the same support doesn't prove us wrong: we have the same software for support chat - it's seen if you open our sites. But you can't solve 1xBet's issue at 1xBit, and vice-versa.
If this were true, it would make sense to pay them to their 1xbit accounts and not to their personal wallets. The fact is that a lot of these reviews are fake, and you know it, since I proved it to you a few months ago.
If we pay directly to 1xBit accounts, you or JollyGood would say that we know what account we were transferring funds to, which doesn't make sense if we speak about honesty and objectiveness.
Would you mind showing how many actual customers are currently using your platform
Do you understand that this has nothing to do with the topic we discuss, and most of the companies around the whole world wouldn't reveal such information via request?
Now it seems like you are trying to dig a field that no-one asking to dig, just because you like digging information. We got to admit that your questions are the ones among small amount of reasonable ones, but you should have noticed that you don't completely understand how the industry works, especially cryptocurrency gambling industry.
Sincerely,
1xBit team