We understand that not indicating exact reason might not satisfy a public claim.
Yet, Stake's response doesn't indicate any information that can be checked and confirmed by other members. In the quoted complaint we see only words and a screenshot of emails, which should prove their connection between each other in an unseen way.
Despite of it, 1xBit did show proofs publically in this case:
https://bitcointalksearch.org/topic/m.55695604But just like Stake claimed, showing such proofs is always a risk for a casino because it will help a violator to avoid being caught in the future.
In other words, our answers don't differ from answers of other bookies by the meaning.
Just like other casinos, we cooperate with games providers (including Playson in Stake's response), we detect and caught cheaters in similar ways.
Sincerely,
1xBit team
The information is all there, including the ripple address that connects all the accounts. The accuser couldn't stand it that he had been busted that he even locked the thread immediately. You can't compare that to how you have been responding to a few of the accusations you choose to respond to. Most even never get any response like this random one I have picked from around the same time you claim to have resolved the other issue.
Long story short, I deposited cryptocurrencies worth about 3.5 litecoins on 1xbit a couple days ago. Since then I won a couple of all in bets on e-sport (CS:GO) matches finishing the day with roughly 8.5 LTC in profit. When I waked up today I was logged out of mobile app and website. When I tried to log back in I was given an error of "Incorrect username / password combinantion". I reached out to live support and was told to e-mail "
[email protected]" with my issue. So I did that and got a reply like that:
Good Day. We want to inform you, that our company decided to stop any collaboration with you (closing your account). The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions.So I made some more research and found out that 1xbit scammed people before like that. I wasn't aware of that. It's kind of my fault that I trusted them blindly and didn't research them enough, I take that.
It seems like I will never get the money I won back, they stole it. They are really bad people, stealing from others with no guilt. At least I managed to withdraw my initial deposit before they scammed me. It sucks because I felt so happy about my winnings and thought about many things I would buy on Black Friday. I feel helpless and hopeless, yet I kind of know nobody here is able to help me.
And then you also have the audacity to claim that you have also been trying to resolve issues?
If you think that's the best you can do, then you need to do more.