1xBit.com Coming back to Bitcointalk, Solving all the issues. - page 17.

dypper

jr. member

Activity: 237

Merit: 3

Quote from: dypper on January 28, 2021, 03:22:58 PM

Quote from: 1xbit_official on January 18, 2021, 04:54:16 AM

Quote from: sezulus on January 17, 2021, 07:47:40 AM

Is there any answer? 7days passed

Hello sezulus!

Thank you for your patience!

Your issue has been carefully investigated by our security team.

Your account has been suspended due to violations of our T&C:

"If a betting participant commits fraudulent acts in relation to a betting company, the betting company reserves the right to stop such fraudulent acts by means of the betting company:
- betting cancellation;
- closing the client's account with a refund, but without taking into account the dishonest income received."

The amount of deposited funds is paid to you in full. Since you haven't withdrawn the amount that equals to the sum of your deposits yet - you can do it right now.

Hence, your issue was solved.

Have a good day!

Sincerely,
1xBit Team

Why did you pay sezulus deposited sum, and not my deposited sum? Explain me the difference and I'm stop writting to you.

Waiting answer. Security department doesnt answe any of my emails. I still didn't got my deposits refunded. Thanks

elninnohameni

newbie

Activity: 4

Merit: 0

Quote from: 1xbit_official on August 05, 2020, 10:09:59 AM

Hello Bitcointalk Community

1xBit is Now control by a new Team. We want to do a fresh start again. Most of the scam accusation are 2 years+ old, not sure if there a way to resolve them.

If there is any issues with your account please post all the details here, make sure to provide your account number.(Send the information via PM) We will try to solve all your issues. We're interested to hear back your thoughts too.

Best Regards
1xBit Team

hello @1xbit_official

I sent you a private message

thank you

dypper

jr. member

Activity: 237

Merit: 3

Quote from: 1xbit_official on December 14, 2020, 08:53:09 AM

@dypper, refund is possible via contacting our security team only, in case you already did - my only suggestion is to wait for their answer.

Quote from: Blogab on December 10, 2020, 03:50:15 AM

1XBIT is SCAM, they stole 0.5 BTC FROM MY ACCOUNT

As it was proved in this post, we have no obligations to the player:

Quote from: 1xbit_official on November 27, 2020, 10:02:04 AM

It can be easily calculated that we returned his funds in full and you can compare tx hashes with the ones on the screenshot.

I'm still waiting for their answer. 8 months passed. SCAM SCAM SCAM

dypper

jr. member

Activity: 237

Merit: 3

@1xbit_official, what happened to this solving situation thread? did you gave up?

I'm still waiting for you to tell me why can't I withdraw my deposited sum. Thanks

EDIT: they are still coming back! Cheesy

dypper

jr. member

Activity: 237

Merit: 3

Quote from: cabalism13 on January 29, 2021, 10:56:51 AM

Quote from: dypper on January 28, 2021, 03:22:58 PM

...

There was a replied made by 1xbit on their own Thread on the Gambling Section.

https://bitcointalksearch.org/topic/m.56219909

I do hope they solve your case as well.

Thank you! I already answered that. In my case I didn't got the deposited funds 100% surely.

cabalism13

legendary

Activity: 1428

Merit: 1166

🤩Finally Married🤩

Quote from: dypper on January 28, 2021, 03:22:58 PM

...

There was a replied made by 1xbit on their own Thread on the Gambling Section.

https://bitcointalksearch.org/topic/m.56219909

I do hope they solve your case as well.

dypper

jr. member

Activity: 237

Merit: 3

Quote from: 1xbit_official on January 18, 2021, 04:54:16 AM

Quote from: sezulus on January 17, 2021, 07:47:40 AM

Is there any answer? 7days passed

Hello sezulus!

Thank you for your patience!

Your issue has been carefully investigated by our security team.

Your account has been suspended due to violations of our T&C:

"If a betting participant commits fraudulent acts in relation to a betting company, the betting company reserves the right to stop such fraudulent acts by means of the betting company:
- betting cancellation;
- closing the client's account with a refund, but without taking into account the dishonest income received."

The amount of deposited funds is paid to you in full. Since you haven't withdrawn the amount that equals to the sum of your deposits yet - you can do it right now.

Hence, your issue was solved.

Have a good day!

Sincerely,
1xBit Team

Why did you pay sezulus deposited sum, and not my deposited sum? Explain me the difference and I'm stop writting to you.

bestneon8

newbie

Activity: 4

Merit: 0

Quote from: bestneon8 on January 27, 2021, 05:33:12 AM

Quote from: 1xbit_official on August 05, 2020, 10:09:59 AM

Hello Bitcointalk Community

1xBit is Now control by a new Team. We want to do a fresh start again. Most of the scam accusation are 2 years+ old, not sure if there a way to resolve them.

If there is any issues with your account please post all the details here, make sure to provide your account number.(Send the information via PM) We will try to solve all your issues. We're interested to hear back your thoughts too.

Best Regards
1xBit Team

HELLO

MY ACCOUNT WAS CLOSED.I HAVE NO WITHDRAWALS

I'VE SENT YOU A PM

WHY THEY DONT ANSWER ME?

bestneon8

newbie

Activity: 4

Merit: 0

Quote from: 1xbit_official on August 05, 2020, 10:09:59 AM

Hello Bitcointalk Community

1xBit is Now control by a new Team. We want to do a fresh start again. Most of the scam accusation are 2 years+ old, not sure if there a way to resolve them.

If there is any issues with your account please post all the details here, make sure to provide your account number.(Send the information via PM) We will try to solve all your issues. We're interested to hear back your thoughts too.

Best Regards
1xBit Team

HELLO

MY ACCOUNT WAS CLOSED.I HAVE NO WITHDRAWALS

I'VE SENT YOU A PM

dypper

jr. member

Activity: 237

Merit: 3

Quote from: suzanne5223 on January 26, 2021, 05:57:01 PM

Quote from: dypper on January 26, 2021, 10:38:25 AM

Quote from: 1xbit_official on January 26, 2021, 10:24:42 AM

Quote from: dypper on January 26, 2021, 07:18:55 AM

Ok I give up. The Marketing manager that is helping the support on this forum is not helping anyway. All contact attempts have no answer via email, chat or forum. I don't know why was my account closed and I received no refund neither the option to withdraw the amount I had before the technical issues reported on time.

Thanks everyone, please run away from it. To the new customers, 1xbit is NOT solving all the issues.

Hello dypper,

Your main account has been suspended due to violations of our T&C, meanining that a fraudulent act was commited in relation to 1xBit, therefore 1xBit reserves the right to stop cooperating.
For further assistance you should contact [email protected]

Sincerely,
1xBit Team

I'm contacting [email protected] since June 2020. No answers so far. Aren't you solving all the issues? Why can't you get in touch with security department on my behalf?
Why did you request my personal email in private message for?
When fraudulent act is commited you are supposed to refund the deposits made. Why aren't my deposits refunded so far?

My hands are tied because Security doesn't answe any of my emails! Is that the right behaviour?

Contacting the above email or any of their customer's support services will only bring an unwelcome result. their representative here said your account was suspended by the security operator for violating their T&C through fraudulent semblance.
My question is, did you read to understand their T&C?
Did you perform any form of fraudulent through when playing their site?

Yes I read the T&C and I didn't breach any rule on that account. I created other accounts after this one was closed by security - but it was after. I can't see any fraudulent activity practised on this account.
Once again, I'm not fighting to reopen the account but to get the deposited funds refunded at very least.

suzanne5223

hero member

Activity: 2660

Merit: 651

Want top-notch marketing for your project, Hire me

Quote from: dypper on January 26, 2021, 10:38:25 AM

Quote from: 1xbit_official on January 26, 2021, 10:24:42 AM

Quote from: dypper on January 26, 2021, 07:18:55 AM

Ok I give up. The Marketing manager that is helping the support on this forum is not helping anyway. All contact attempts have no answer via email, chat or forum. I don't know why was my account closed and I received no refund neither the option to withdraw the amount I had before the technical issues reported on time.

Thanks everyone, please run away from it. To the new customers, 1xbit is NOT solving all the issues.

Hello dypper,

Your main account has been suspended due to violations of our T&C, meanining that a fraudulent act was commited in relation to 1xBit, therefore 1xBit reserves the right to stop cooperating.
For further assistance you should contact [email protected]

Sincerely,
1xBit Team

I'm contacting [email protected] since June 2020. No answers so far. Aren't you solving all the issues? Why can't you get in touch with security department on my behalf?
Why did you request my personal email in private message for?
When fraudulent act is commited you are supposed to refund the deposits made. Why aren't my deposits refunded so far?

My hands are tied because Security doesn't answe any of my emails! Is that the right behaviour?

Contacting the above email or any of their customer's support services will only bring an unwelcome result. their representative here said your account was suspended by the security operator for violating their T&C through fraudulent semblance.
My question is, did you read to understand their T&C?
Did you perform any form of fraudulent through when playing their site?

dypper

jr. member

Activity: 237

Merit: 3

Quote from: 1xbit_official on January 26, 2021, 10:24:42 AM

Quote from: dypper on January 26, 2021, 07:18:55 AM

Ok I give up. The Marketing manager that is helping the support on this forum is not helping anyway. All contact attempts have no answer via email, chat or forum. I don't know why was my account closed and I received no refund neither the option to withdraw the amount I had before the technical issues reported on time.

Thanks everyone, please run away from it. To the new customers, 1xbit is NOT solving all the issues.

Hello dypper,

Your main account has been suspended due to violations of our T&C, meanining that a fraudulent act was commited in relation to 1xBit, therefore 1xBit reserves the right to stop cooperating.
For further assistance you should contact [email protected]

Sincerely,
1xBit Team

I'm contacting [email protected] since June 2020. No answers so far. Aren't you solving all the issues? Why can't you get in touch with security department on my behalf?
Why did you request my personal email in private message for?
When fraudulent act is commited you are supposed to refund the deposits made. Why aren't my deposits refunded so far?

My hands are tied because Security doesn't answe any of my emails! Is that the right behaviour?

1xbit_official

copper member

Activity: 744

Merit: 23

Quote from: dypper on January 26, 2021, 07:18:55 AM

Ok I give up. The Marketing manager that is helping the support on this forum is not helping anyway. All contact attempts have no answer via email, chat or forum. I don't know why was my account closed and I received no refund neither the option to withdraw the amount I had before the technical issues reported on time.

Thanks everyone, please run away from it. To the new customers, 1xbit is NOT solving all the issues.

Hello dypper,

Your main account has been suspended due to violations of our T&C, meanining that a fraudulent act was commited in relation to 1xBit, therefore 1xBit reserves the right to stop cooperating.
For further assistance you should contact [email protected]

Sincerely,
1xBit Team

dypper

jr. member

Activity: 237

Merit: 3

Ok I give up. The Marketing manager that is helping the support on this forum is not helping anyway. All contact attempts have no answer via email, chat or forum. I don't know why was my account closed and I received no refund neither the option to withdraw the amount I had before the technical issues reported on time.

Thanks everyone, please run away from it. To the new customers, 1xbit is NOT solving all the issues.

dypper

jr. member

Activity: 237

Merit: 3

Quote from: dypper on December 09, 2020, 05:17:55 AM

@1xbit_official I sent you one PM now with only 4 accounts in it. Total you owe me in those 4 accounts is 392.01mBT. If you can return me that value at least I trust you and I'll not create new accounts or try to get refund for the remaining 10+ accounts.

My first account is 195327265 and it was open on 29th may. I'm only contesting the 4 biggest accounts apart of that one.

Also, can you please tell me why was my account closed? 195327265 < this one. I just got this email from Security Department and they don't reply me to any of my emails since May.

"We want to inform you, that our company decided to stop any collaboration with you (closing your account). The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions."

Also, I got no refunds on that.

Thanks

Still waiting answers about my account 195327265.

MI6

hero member

Activity: 1260

Merit: 504

Betking.io - Best Bitcoin Casino

You can forget about any kind of help. Too bad it goes like this, you are not the only one who has been victimized. If you get your deposit back, you're already in luck. Sometimes players don't even get their deposit back.

dypper

jr. member

Activity: 237

Merit: 3

Any update about my account? Why was it closed and why didn't I got no refund so far?
Also what happened to my last deposit (ethereum) you already got the details of it.

"We want to inform you, that our company decided to stop any collaboration with you (closing your account). The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions."
This was the last message received.

1xbit_official

copper member

Activity: 744

Merit: 23

Quote from: sezulus on January 17, 2021, 07:47:40 AM

Is there any answer? 7days passed

Hello sezulus!

Thank you for your patience!

Your issue has been carefully investigated by our security team.

Your account has been suspended due to violations of our T&C:

"If a betting participant commits fraudulent acts in relation to a betting company, the betting company reserves the right to stop such fraudulent acts by means of the betting company:
- betting cancellation;
- closing the client's account with a refund, but without taking into account the dishonest income received."

The amount of deposited funds is paid to you in full. Since you haven't withdrawn the amount that equals to the sum of your deposits yet - you can do it right now.

Hence, your issue was solved.

Have a good day!

Sincerely,
1xBit Team

sezulus

newbie

Activity: 3

Merit: 0

Quote from: 1xbit_official on January 11, 2021, 05:54:04 AM

Quote from: sezulus on January 11, 2021, 05:28:43 AM

hello 1xbit_official

My account was closed and I could not withdraw any money

can you solve my issue? i will send you PM

Hello sezulus!

Thank you for contacting us. We sincerely apologies for the troubles caused.
Your issue has been referred to our security team. We will contact you as soon as we have any updates.

Have a good day!

Sincerely,
1xBit Team

Is there any answer? 7days passed

Vod

legendary

Activity: 3668

Merit: 3010

Licking my boob since 1970

Quote from: 1xbit_official on January 13, 2021, 03:55:44 AM

Please reffer to the General Terms p.20:

"In the event of duplicate registration aiming to circumvent restrictions imposed by the company, the company can make any decision that it deems to be fair and reasonable:
- to block (close) the account (including any duplicate accounts)"

Which means creation of duplicate account accounts is punished only in case of creating them with order to circumvent restrictions.

Hello

It looks like you enforcing the terms of the old owner on the current members. That means you owe debts of the old owner to the current members.

Otherwise, dypper did not agree to those terms with you.

Topic: 1xBit.com Coming back to Bitcointalk, Solving all the issues. - page 17. (Read 10442 times)