One of the main HF threads contained a copy-pasted email from HF informing the poster that reliability issues with PCBs means mass production hasn't started and Batch 1 customers can either accept Rev. 0 hardware now (with reliability issues), Rev. 2 hardware in about a month, or ask for a refund as long as they do so within the next ten days.
It then links to a form they want you to use for the refund request which requires you to agree to accept the USD refund none of us want.
Others in that thread are suggesting sending back a request for a refund with your own form, acknowledging that per the original and still-in-effect Terms of Sale you'll be taking full refund of the original number of BTC you paid and that you request that refund. I would ask that Waldo do this, and do it very soon.
At least one person in the HF thread has claimed to get confirmation from HF that they'll honor the original ToS and pay back the full BTC amount, although this is the internet, so you can take that claim with a grain of salt.
It then links to a form they want you to use for the refund request which requires you to agree to accept the USD refund none of us want.
Others in that thread are suggesting sending back a request for a refund with your own form, acknowledging that per the original and still-in-effect Terms of Sale you'll be taking full refund of the original number of BTC you paid and that you request that refund. I would ask that Waldo do this, and do it very soon.
At least one person in the HF thread has claimed to get confirmation from HF that they'll honor the original ToS and pay back the full BTC amount, although this is the internet, so you can take that claim with a grain of salt.
While I totally think Waldo should do this, we did enter this as a group buy, which means that we should get the group's permission to do this. Waldo, could you make a Google Form that could be posted here for everyone to do? The options could be something like this:
- Accept the miners
- Wait for batch 2
- Submit for a refund with a customized form that demands that the refund be the original amount of BTC
There should be a deadline on this survey (say, close in 4 days) after which the results will be tallied and we'll go from there. In order to make sure the answers are valid, each submitter should be asked to say how many shares they have and what their payout address is.
