Has anyone who has paid with Paypal, received an actual refund yet?
Thanks
I finally received my refund this morning.
Noting I placed my refund request originally on Wednesday 19th and after a round or two of are you sure type questions my request was formally processed by Alpha on Friday the 21st March, it was then on hold pending the 28th. I assume this was to coincide with reopening of batch 1 orders. Not sure why this was necessary other than a cash flow question (to be honest that's not my problem).
Anyway I received my refund today, 75% minus £70 admin fee.
Thanks and good luck to you all.
Was this via a Paypal refund?
Correct.
I'll wait patiently for a few more days.
think with another call from paypal you can get the other 25% back...terms of service for a merchant selling on paypal is that they ship within 45 days ..if not...they violated the TOS and you can get a full refund...call and ask ..i'm sure this is why alpha will no longer take paypal for their new customer orders
I made the claim to A.T who "processed" it 7 days ago, which showed up in my PayPal account as an eCheque i.e being funded by their bank account.
This has subsequently shown up today in my PayPal account as "Cancelled - the funds have been returned to the sender".
Bit odd...
Awaiting a reply from A.T