Topic: Alpha Technology Litecoin (Scrypt) ASIC Miner Order Batch 1 Now! - page 235. (Read 529093 times)

There are just too many unanswered questions.

Plus I think they are feeling the pressure, presumably from this forum, and closing their gates with their sudden deadline. I hope for all of you who put down a deposit, that I am wrong. This thing just looks too shady.

I really can't believe so many people bought into this already. We still not sure if it's legit and people have forked over money. You people have too much money to throw away, either that or more money than brains 

I've been digging around the OFT website and it seems I was wrong. Non refundable deposits only apply if you buy from a store. under the Distance selling Regulations you are entitled to a full refund up to 7 days after delivery of the product. Deposit or not.

From an OFT pdf http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf

"The DSRs require you to refund any money paid by or on behalf of
the consumer in relation to the contract to the person who made the
payment. This means the full price of the goods, or deposit or prepayment
made, including the cost of delivery."

So their T&C's are illegal. Even so, I would not pay with a non reversible system ie BTC or bank transfer use a credit card. Cover your bases.

They also have to include the full price, including taxes and shipping costs on their site which they have not done.

"3.1 You must give your consumers certain information before they agree
to buy from you. We refer to this as pre-contractual information which
includes the following.
(i) Your identity including sufficient detail for the consumer to be
able to identify the business they are dealing with.
(ii) A description of the main characteristics of the goods or services
you are offering.
(iii) The price of the goods or services you are offering, including
all taxes.
(iv) Details of any delivery costs."

This thread might be a little too negative against alpha-t.
Due to personal financial problem, yesterday my request to cancel a preorder was approved and it's refunded 100%. 
got to give credit to alpha-technology.

Typo corrected on site already. 

------
We will be closing our pre-orders end of 10th January 2014 Friday ( UK time ).

I have sent them an email answering his order receipt email.

I just asked them to answer our questions right here, in this bitcointalk.org forum.

We need info!

They should create the posibility to order a miner after they have broadcasted that live video. If you pre-order now, you dont have much to do with a broadcast in a couple weeks or months, as it might be hard to get a refund.

I think it still strange that they haven't responsed to the questions and issues stated over here.

It seems more and more so! I am still waiting for my fefund and honestly, I really don't expect to, as it has been quite some time! And they're not replying! And they're moving to their own moderated forums to shut up people and scam them even easier?

Update --  But are orders closed today or Friday...? Typo?

-----------------------------------------------------------------

Greetings Miners!

Pre Order Closure

Firstly, I would like to personally give a huge thank you to all who have joined us and supported us on this amazing project, whether it be financially or in spirit. We have had a very overwhelming response

on the pre-orders. We are closing on our batch 1 limit, any pending PayPal/Bank Transfers will be given up to 7 working days to complete. If you are still deciding whether you want to order yourself a miner or not, now would be a good time to make your decision. We will be closing our pre-orders end of 7th January 2014 Friday ( UK time ).

Updates

I'm happy to report our engineering team in India (Dexcel Designs) have already started work on our next stage of development. We have multiple teams working in parallel handling multiple aspects of the project for a quick turnaround in development. We are fully confident in our teams, and our results so far have shown significant improvement to our previous results. Our strategy is to take the least risk approach to ASIC development with a shortened development time.  The updates we will provide will give a closer look and more transparency into our ASIC development, we hope to give you good news and are confident our minimum estimated hash rates and shipping estimates will be outperformed.

As and when different sub modules of the Viper gets designed and manufactured we will be releasing video and images for the community. This will include the enclosure itself, the standalone features, the Viper boards containing ASIC chips and our own WebGui interface.  This will all be demonstrated live before we start the large scale manufacturing process.

08/01/2013 Update: The ASIC design team in India have finalised our die sizes, and we already have good news for you. The 25Mh/s device has been announced it will be in the same smaller sized 1u enclosure as the 5Mh/s device! The render images and information on the 25Mh/s have been updated. The 5 Viper boards will be side by side reaching a total of minimum 25Mh/s hash rate. More detailed information will be provided soon.

Community Forum & Feedback

We want to be part of active discussions with the members of our loyal community. Shortly we will be opening our own public forum on our website. This is where individuals from the Alpha Technology team and Dexcel Designs team will join in the discussions and interact with the community directly. As updates are rolled out, our teams will respond to any technical queries and questions that come up. The forum can also be used just to kickback and discuss your Viper anticipation and anything crypto related!

If they had stock and could prove it was real I'd happily buy 5 Vipers. As it goes, unless we get reassurances and better communication from Alpha-t, I will likely cancel my order before the 30 day refund deadline.

Ive been keeping an eye on this, i want to purchase a 5MH unit but until i see proof of a real product/company convinces me they are real. I think ill keep my £400

Heck, if they have stock and prove its all real i may purchase a 25 unit

no reply from 3 departments nor PM to the user alpha-t

General Enquiries: [email protected]
Technical Support: [email protected]
Orders & Payments: [email protected]

Tel: +44(0) 161 871 8643 (Open UK working hours) set to answerphone with no opportunity to leave a message.

OPENED A TWITTER ACCOUNT SPECIFICALLY TO REQUEST THIS REFUND BE HONOURED.


REFUND PLEASE!!!

is there no pictures of there office open with the shutters up?

well as to me I paid via paypal cc thru amex...if they don't show me anything of note by 30 days i'll likely pull the plug

30 days I should be OK and it was 1/3 down

but yeah better have some encouraging "real" info by that time or I'm gone (and by encouraging I would consider some word by the dexel group I think it is making your asic chip acknowledging them and you on this project on their site)

anyway...my take on this 30day is what they get to impress me after that I'm poof with my paypal cash back

again this is just me....others do what you will....paypal was the only reason I went this far ..now I need something from their side (as do most of us imho) to continue this dance beyond 30 days

Searing

All considering buying Litecoin ASICs from any manufacturer could take a lesson from early and current Bitcoin ASIC customers.

Suggestion: Do not give your money as a preorder. Wait until a company has product in stock. Then again it is your money and thus your appetite for risk.

Good luck all.

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Supposedly they are on their way to complete batch 1 but they don't mention how many units, they also say that they have been responding to emails quickly but they are not responding to the emails of some posters in this thread.

Red flags keep raising for this

shady shady shady...

You misunderstand me. Their refund policy creates exactly the scenario I described.  After 3 months, BY LAW they only have to refund you 50% -£70. If they had not said that on their website they would not have to refund you anything at all. So its a bonus I guess

The reason I point this out is that a lot of people are posting thinking they are fully protected because they have paid with a CC via paypal. But that really only covers you if its a complete scam ie they disappear with the money, or they go bust.
If they run into problems and you decide to cancel, after 3 months you will only be entitled to 50% - £70. So if you put a deposit down of £400 you will only receive £130 back CC or no CC. So in theory they could just sit around for 3 months and walk away with 50% + £70 of all the deposits and there would be no legal recourse.

Of course this is speculation but these kind of scenarios need to be considered if you want to make an informed decision. You can't just cross your fingers, stick your head in the sand and pray.

But you're right. Alpha really need to drop by this thread and clarify a few things. Their silence is becoming deafening.

Edit..... I just noticed their site says, within 3-5 months 50% refund. Which means after five months, legally they don't have to refund a penny. A credit card won't help either (in the UK at least).

When a company writes a refund guarantee policy (that is better then the minimum, if any, required by the law) that will be who they have to answer to. They can't just say "UK law states we don't have to refund any of the deposit if you change your mind." What kind of legal system do you think we have? (not an open invitation LOL, just they expression here.)

You are going into an area that is speculation on top of speculation. Not really helping things here.

This is the policy, plus whatever your payment system provides.


I really hope it doesn't come to that. Would just be nice if they come on here and open up a bit. If questions get answered and such, they will close out the first batch quick imo. Right now there is a lot of fear here and their absence is making it and contributing to it getting worse.