What about the orders where a person can still pay since they kept the url to bitwallet's site and the price looks accurate?
For example: https://walletbit.com/pay?token=blahblahblah... which still works if I goto it.
I was one who did not want to pay such a tiny amount that was wrong... but did keep track of things enough where
I could pay once things have been ironed out.
Topic: [ANN] Avalon ASIC Batch #2 Sales Update (Last Updated 2013-02-12 17:56 EST) - page 12. (Read 43308 times)
February 02, 2013, 02:01:08 PM
February 02, 2013, 01:58:53 PM
If your payments were made from an address you don't control (ie MTGox) please get in contact with WalletBit support. All incomplete orders will be refunded and we want to make sure they are processed correctly. Please make sure to include your order and payment details.
Once again - IF YOU DO NOT CONTROL THE BITCOIN ADDRESS YOU MADE PAYMENT FROM PLEASE CONTACT WALLETBIT SUPPORT
Once again - IF YOU DO NOT CONTROL THE BITCOIN ADDRESS YOU MADE PAYMENT FROM PLEASE CONTACT WALLETBIT SUPPORT
bittenbob,
I've sent an email to [email protected] but it got bounced saying it was spamming!!
Please get in touch with me, I've written a personal message to you here.
spiccioli.
February 02, 2013, 01:52:23 PM
If your payments were made from an address you don't control (ie MTGox) please get in contact with WalletBit support. All incomplete orders will be refunded and we want to make sure they are processed correctly. Please make sure to include your order and payment details.
Once again - IF YOU DO NOT CONTROL THE BITCOIN ADDRESS YOU MADE PAYMENT FROM PLEASE CONTACT WALLETBIT SUPPORT
Once again - IF YOU DO NOT CONTROL THE BITCOIN ADDRESS YOU MADE PAYMENT FROM PLEASE CONTACT WALLETBIT SUPPORT
February 02, 2013, 01:41:56 PM
Lets all relax and let them work through these issues. Support at Walletbit was quick to get back to me and I have a pending ticket at Avalon. That is what people should use so they can get an organized list of all the issues and questions. They are likely overwhelmed as well and when dealing with Bitcoins is like cash, make a mistake and you can take real losses.
Dalkore,
where did you open a ticket at Avalon? In their store even after login there is nothing which resembles an issue tracking form/button/email...
Thanks.
spiccioli
February 02, 2013, 01:32:31 PM
Lets all relax and let them work through these issues. Support at Walletbit was quick to get back to me and I have a pending ticket at Avalon. That is what people should use so they can get an organized list of all the issues and questions. They are likely overwhelmed as well and when dealing with Bitcoins is like cash, make a mistake and you can take real losses.
February 02, 2013, 01:31:02 PM
I'm guessing Walletbit was chosen because they take the juice from the buyer whereas the other processors charge the seller.
February 02, 2013, 01:28:37 PM
This has been the worst online shopping experience in my life.
Avalon,WalletBit you lose one unsatisfied customer.
February 02, 2013, 01:27:42 PM
any idea when the site will be back up? I have bitcoins ready to be spent at walletbit.
February 02, 2013, 01:23:25 PM
I just don't understand why so many users send funds from a source they don't control.
+1This has been the worst online shopping experience in my life.
Avalon,WalletBit you lose one unsatisfied customer.
February 02, 2013, 01:19:32 PM
As many of you are aware there were some issues with the Avalon sale earlier today. As a result, many orders were processed at unrealistic rates. Only a very small number of orders were actually processed at the correct price. This has prompted us to make the following decision:
All orders for incorrect amounts will be fully refunded.
WalletBit will return these funds to the Bitcoin addresses they were sent from. These units will be restored to the sales queue. At a time of Avalon's choosing they will re-open sales for these remaining units. All orders processed at the correct exchange rate will still be honored.
We apologize for any inconvenience this has caused.
All orders for incorrect amounts will be fully refunded.
WalletBit will return these funds to the Bitcoin addresses they were sent from. These units will be restored to the sales queue. At a time of Avalon's choosing they will re-open sales for these remaining units. All orders processed at the correct exchange rate will still be honored.
We apologize for any inconvenience this has caused.
bittenbob,
this is my payment for two units
http://blockchain.info/tx-index/6b698d60124ca67f5b5d81643a0f5f65dab2c12b152f95bcc41f1f7d1c6be7e4
did you receive it correctly? Are there any issues? Why didn't I get any confirmation?
I've paid in guest mode, but my email address was correctly filled in.
Any info _truly_ appreciated.
spiccioli
February 02, 2013, 01:18:56 PM
Do you take a fee on deposits to WalletBit? My balance and what I deposited (less the purchase) are not equal
Yes, see my post above.
I was surprised too, this was the first service that took deposit fees I met so far. And you really need to dig the site to find that information - I would expect to find it alongside the deposit address...
Anyhow, after this disaster I'd expect some fairness and the fees to be refunded in full.
Let's hope and wait.
February 02, 2013, 01:14:53 PM
As many of you are aware there were some issues with the Avalon sale earlier today. As a result, many orders were processed at unrealistic rates. Only a very small number of orders were actually processed at the correct price. This has prompted us to make the following decision:
All orders for incorrect amounts will be fully refunded.
WalletBit will return these funds to the Bitcoin addresses they were sent from. These units will be restored to the sales queue. At a time of Avalon's choosing they will re-open sales for these remaining units. All orders processed at the correct exchange rate will still be honored.
We apologize for any inconvenience this has caused.
You just dishonored and do not want to admit it. In such a situation, the return of funds is not a correction of mistakes. I wish you continue their business in the same way. All orders for incorrect amounts will be fully refunded.
WalletBit will return these funds to the Bitcoin addresses they were sent from. These units will be restored to the sales queue. At a time of Avalon's choosing they will re-open sales for these remaining units. All orders processed at the correct exchange rate will still be honored.
We apologize for any inconvenience this has caused.
February 02, 2013, 01:13:28 PM
Strange thing happened to me http://blockchain.info/address/1DEHG5dRWxshoGqxV8TqLztSf6WGKoFNYP
At first it required me to pay 60.60299985 BTC
I paid and the amout changed
It required me to pay the remaining 0.00468308 BTC
I did it and it changed again
I paid again and finally it seems completed but I haven't got any confirmation email yet
Is it a successful payment or the incorrect amounts payment？
Edit:Just now the coins have been moved to somewhere else. Is this supposed to happen？
At first it required me to pay 60.60299985 BTC
I paid and the amout changed
It required me to pay the remaining 0.00468308 BTC
I did it and it changed again
I paid again and finally it seems completed but I haven't got any confirmation email yet
Is it a successful payment or the incorrect amounts payment？
Edit:Just now the coins have been moved to somewhere else. Is this supposed to happen？
February 02, 2013, 12:59:59 PM
As many of you are aware there were some issues with the Avalon sale earlier today. As a result, many orders were processed at unrealistic rates. Only a very small number of orders were actually processed at the correct price. This has prompted us to make the following decision:
All orders for incorrect amounts will be fully refunded.
WalletBit will return these funds to the Bitcoin addresses they were sent from. These units will be restored to the sales queue. At a time of Avalon's choosing they will re-open sales for these remaining units. All orders processed at the correct exchange rate will still be honored.
We apologize for any inconvenience this has caused.
All orders for incorrect amounts will be fully refunded.
WalletBit will return these funds to the Bitcoin addresses they were sent from. These units will be restored to the sales queue. At a time of Avalon's choosing they will re-open sales for these remaining units. All orders processed at the correct exchange rate will still be honored.
We apologize for any inconvenience this has caused.
Shit happens.
In an attempt to fight the technical problems I opened an account at WalletBit and sent BTC to pay for 3 Avalon units.
Since 0.89% were deducted from the deposit, could you please state whether your refund decision also includes reimbursement of the deposit fees?
Thanks
February 02, 2013, 12:50:01 PM
All orders for incorrect amounts will be fully refunded.
WalletBit will return these funds to the Bitcoin addresses they were sent from. These units will be restored to the sales queue. At a time of Avalon's choosing they will re-open sales for these remaining units. All orders processed at the correct exchange rate will still be honored.
WalletBit will return these funds to the Bitcoin addresses they were sent from. These units will be restored to the sales queue. At a time of Avalon's choosing they will re-open sales for these remaining units. All orders processed at the correct exchange rate will still be honored.
This doesn't make sense though.
The people who paid the incorrect amounts did so to submit the order, as that was their only option.
Why not keep the orders and simply send a new payment request for each order, this is very easy to do and honors the transaction.
It was out of people's control on who recieved a correct payment page, and who received and incorrect payment page.
February 02, 2013, 12:46:16 PM
i got into the cart quickly after it opened but got flipped to a Wordpress sign up window which in turn flipped me out of the cart permanently that only charged 0.15 BTC/$3 USD for a 2 unit order. there was never even a Bitcoin payment option. totally confusing. what about us?
February 02, 2013, 12:42:20 PM
Thank you for the update bittenbob.
February 02, 2013, 12:30:15 PM
There is no FROM address in bitcoin.
Are you also planning to reimburse people when you send their payments into the void?
Are you also planning to reimburse people when you send their payments into the void?
You are mistaken. There is a FROM address in bitcoin [inputs into the transaction]. There might be multiple FROM addresses, but they are there.
You run a pool that has not just one, but two different ways to generate payments that can't be returned in the way they are planning to do.
I suppose I should have expected it [and I did try to edit my post but the forum is so damn slow lately]. I just don't understand why so many users send funds from a source they don't control.
February 02, 2013, 12:28:43 PM
As many of you are aware there were some issues with the Avalon sale earlier today. As a result, many orders were processed at unrealistic rates. Only a very small number of orders were actually processed at the correct price. This has prompted us to make the following decision:
All orders for incorrect amounts will be fully refunded.
WalletBit will return these funds to the Bitcoin addresses they were sent from. These units will be restored to the sales queue. At a time of Avalon's choosing they will re-open sales for these remaining units. All orders processed at the correct exchange rate will still be honored.
We apologize for any inconvenience this has caused.
All orders for incorrect amounts will be fully refunded.
WalletBit will return these funds to the Bitcoin addresses they were sent from. These units will be restored to the sales queue. At a time of Avalon's choosing they will re-open sales for these remaining units. All orders processed at the correct exchange rate will still be honored.
We apologize for any inconvenience this has caused.
What about the people who paid for other people's orders???
People were reporting cross over, that their payment was complete but the payment was applied to someone else's name, address, etc.
February 02, 2013, 12:28:24 PM
Let's be honest, anyone sending the wrong amount of coins was well aware that it might be lost or refunded. I considered the 4 USD paid well worth it for a chance at getting a spot in the batch.
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