I am waiting as well after having sent the complete amount yesterday.
Keep in mind, though, that Yifu is probably working on this alone and has to deal with EVERYTHING surrounding this operation, so he's probably under a lot of pressure.
Topic: [ANN] Avalon ASIC Batch #2 Sales Update (Last Updated 2013-02-12 17:56 EST) - page 7. (Read 43308 times)
February 04, 2013, 05:02:57 AM
February 04, 2013, 03:57:42 AM
Also still waiting on a response to my support ticket
February 04, 2013, 02:59:34 AM
They responded to tickets last night about 4 am and confirmed my order from Saturday.
Same here, I got a response after 90mins.
Never responded... 
February 04, 2013, 02:31:59 AM
They responded to tickets last night about 4 am and confirmed my order from Saturday.
Same here, I got a response after 90mins.
February 04, 2013, 02:02:18 AM
I was making allusion about the buyer experience. I hope WalletBit will improve their checkout system and stop charging fees from customers deposit.
I just don't get what was the exact improvement for Avalon to use a payment service like walletbit instead of sending an unique BTC-Adress to every customer?
I understand Paypal in thi scase, because wire transfers are slow, but that doesn't count here?
WalletBit does create a unique Bitcoin address for each customer. I would also like to make it very clear that you are not forced to pay with a WalletBit account. If you click on "Don't have a walletbit account" link on the checkout page you can pay just as securely with any Bitcoin wallet. This is the freedom that Bitcoin provides and part of what makes it so amazing.
February 04, 2013, 01:57:00 AM
I was making allusion about the buyer experience. I hope WalletBit will improve their checkout system and stop charging fees from customers deposit.
I just don't get what was the exact improvement for Avalon to use a payment service like walletbit instead of sending an unique BTC-Adress to every customer?
I understand Paypal in thi scase, because wire transfers are slow, but that doesn't count here?
February 04, 2013, 01:02:58 AM
They responded to tickets last night about 4 am and confirmed my order from Saturday.
good to know. thanks for your update...it's reassuring since yifu has stopped posting updates on the forum.
February 04, 2013, 12:39:31 AM
Has anyone received a confirmation email from an order today?
If you would like to confirm the details of your order and haven't already please create a support ticket with Avalon.
http://support.avalon-asic.com/
Therein lies the problem. I don't think Avalon is responding to tickets. They are about as responsive as cablepair
February 04, 2013, 12:15:00 AM
Has anyone received a confirmation email from an order today?
If you would like to confirm the details of your order and haven't already please create a support ticket with Avalon.
http://support.avalon-asic.com/
February 04, 2013, 12:01:44 AM
Has anyone received a confirmation email from an order today?
February 04, 2013, 12:00:10 AM
Just received mail from WalletBit support:
It seems that BitSyncom made a right decision and give a chance for orders with so called "placeholder" payments. Do your move and write ticket to WalletBit support.
Quote
I have excellent news for you. It seems Avalon has had a change of heart and you have an opportunity to complete paying for your two additional orders. These are two additional orders for two units (4 in total). One has received a payment of approximately 0.15 BTC while the other had none.
We have decided to use a value of 76.2 BTC per unit for manually processed orders. Since you ordered 2, your total would be 152.4 BTC but you have already paid approximately 0.15 BTC. This means the balance on this order is 152.25 BTC.
To secure your placement for this order from Avalon Batch #2 please pay 152.25 BTC to xxxxxxxxxxxxxxxxxxxxXFCxwyg2Xqa7M6kAC.
For the second order please pay 152.4 BTC to xxxxxxxxxxxxxxxxxxxxxxjF3Py7m54b7k6/
Avalon should be able to confirm they have received payment once sent and update you on your order status from this point forward.
Avalon Support Desk - http://support.avalon-asic.com/
If there is anything else we can do for you please let me know.
And short after:We have decided to use a value of 76.2 BTC per unit for manually processed orders. Since you ordered 2, your total would be 152.4 BTC but you have already paid approximately 0.15 BTC. This means the balance on this order is 152.25 BTC.
To secure your placement for this order from Avalon Batch #2 please pay 152.25 BTC to xxxxxxxxxxxxxxxxxxxxXFCxwyg2Xqa7M6kAC.
For the second order please pay 152.4 BTC to xxxxxxxxxxxxxxxxxxxxxxjF3Py7m54b7k6/
Avalon should be able to confirm they have received payment once sent and update you on your order status from this point forward.
Avalon Support Desk - http://support.avalon-asic.com/
If there is anything else we can do for you please let me know.
Quote
You will have to apologize as I had to quickly edit the previous update. Please do not pay the 2nd order which I have removed from the ticket. I just remembered that all orders which received no payment did not have their placeholder reserved. This means you can still pay the one invoice for 152.25.
It seems that BitSyncom made a right decision and give a chance for orders with so called "placeholder" payments. Do your move and write ticket to WalletBit support.
February 03, 2013, 11:45:27 PM
Walletbit is the paypal of BTC in my book. Ugh.
PayPal is more intuitive and they hide the fees from the customers....yeah but then they freeze your account or steal from you and hand the funds over to a buyer while doing nothing to get the item you sold back. Meh...it's probably a wash.
February 03, 2013, 11:39:54 PM
Walletbit is the paypal of BTC in my book. Ugh.
PayPal is more intuitive and they hide the fees from the customers....yeah but then they freeze your account or steal from you and hand the funds over to a buyer while doing nothing to get the item you sold back. Meh...it's probably a wash.
February 03, 2013, 11:22:52 PM
Walletbit is the paypal of BTC in my book. Ugh.
PayPal is more intuitive and they hide the fees from the customers. February 03, 2013, 11:14:13 PM
Walletbit is the paypal of BTC in my book. Ugh.
February 03, 2013, 07:06:55 PM
Quote
Please note you also have the ability to disable Secure Card from your account menu.
I disabled the secure card option but payment didn't go through so I logged out and sent payment as a guess. I think I paid double fee because I had already made a deposit on WalletBit...If you sent payment from another Bitcoin wallet then the Bitcoins sent to your WalletBit account are still safe. There are no fees for paying to a WalletBit merchant, only for Bitcoin deposits. If you are still having secure card issues I hope you have contacted WalletBit support.
February 03, 2013, 07:06:04 PM
bittenbob, when the refund batch will be processed? Its almost 1 days from support e-mail, where your stuff told, that I will get refund for "placeholder" orders... Still no refund.
February 03, 2013, 07:02:11 PM
Quote
Please note you also have the ability to disable Secure Card from your account menu.
I disabled the secure card option but payment didn't go through so I logged out and sent payment as a guess. I think I paid double fee because I had already made a deposit on WalletBit...If you sent payment from another Bitcoin wallet then the Bitcoins sent to your WalletBit account are still safe. There are no fees for paying to a WalletBit merchant, only for Bitcoin deposits. If you are still having secure card issues I hope you have contacted WalletBit support.
February 03, 2013, 06:54:53 PM
Quote
Please note you also have the ability to disable Secure Card from your account menu.
I disabled the secure card option but payment didn't go through so I logged out and sent payment as a guess. I think I paid double fee because I had already made a deposit on WalletBit... February 03, 2013, 06:51:31 PM
WalletBit would like to apologize for any inconveniences related to our server issues during the first ordering process. Your enthusiasm for ordering the Avalon unleashed a DDOS-like demand for our server resources and transactions we have never seen before.
Some people commented on our servers ability to cope with the load yesteday. It is true that it did not perform very well but we have since addressed all the issues which were causing problems. We have fortified our servers and refined our code to assure this won't happen again.
We have solved all issues related to ordering performance and are prepared to open orders for the remaining units. The remaining units will be sold at a time announced by Avalon. Please keep checking their website and this forum for updates on the Avalon sale.
It appears many people are upset that WalletBit charges a fee in light they did not get a chance to make an order. Please note that any Bitcoin wallet can be used to pay a WalletBit merchant. WalletBit provided no guarantees that an account with us would secure an order spot with Avalon.
WalletBit's deposit fee is clearly listed on our pricing page at https://walletbit.com/pricing. This is bolded at the bottom of every user page on WalletBit's website. It is WalletBit's policy not to refund transaction fees and we will be standing by this policy. We urge you to take this time to explore WalletBits additional features
If you have a large balance of Bitcoins in your account I recommend trying our Bank Transfer service. If you fill out your bank profile details, once approved all Bitcoins will be automatically converted to your selected currency. This will only cost an additional 1.86% on top of the 0.89%.
Please note minimum fees per bank transfer apply and you should set your minimum transfer level appropriately. Unlike our competitors there is no maximum amount that can be transfered to your bank account.
If anyone is experiencing issues with their Secure Card they can contact WalletBit support. We will be happy to help you resolve them. In order to reset your secure card we will usually require some sort of security verification process. Once completed your Secure Card is reset and available to print again. Please note you also have the ability to disable Secure Card from your account menu.
Some people commented on our servers ability to cope with the load yesteday. It is true that it did not perform very well but we have since addressed all the issues which were causing problems. We have fortified our servers and refined our code to assure this won't happen again.
We have solved all issues related to ordering performance and are prepared to open orders for the remaining units. The remaining units will be sold at a time announced by Avalon. Please keep checking their website and this forum for updates on the Avalon sale.
It appears many people are upset that WalletBit charges a fee in light they did not get a chance to make an order. Please note that any Bitcoin wallet can be used to pay a WalletBit merchant. WalletBit provided no guarantees that an account with us would secure an order spot with Avalon.
WalletBit's deposit fee is clearly listed on our pricing page at https://walletbit.com/pricing. This is bolded at the bottom of every user page on WalletBit's website. It is WalletBit's policy not to refund transaction fees and we will be standing by this policy. We urge you to take this time to explore WalletBits additional features
If you have a large balance of Bitcoins in your account I recommend trying our Bank Transfer service. If you fill out your bank profile details, once approved all Bitcoins will be automatically converted to your selected currency. This will only cost an additional 1.86% on top of the 0.89%.
Please note minimum fees per bank transfer apply and you should set your minimum transfer level appropriately. Unlike our competitors there is no maximum amount that can be transfered to your bank account.
If anyone is experiencing issues with their Secure Card they can contact WalletBit support. We will be happy to help you resolve them. In order to reset your secure card we will usually require some sort of security verification process. Once completed your Secure Card is reset and available to print again. Please note you also have the ability to disable Secure Card from your account menu.
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