+1
but no email confirmation yet
Topic: [ANN] Avalon ASIC Batch #2 Sales Update (Last Updated 2013-02-12 17:56 EST) - page 9. (Read 43308 times)
February 03, 2013, 11:36:25 AM
February 03, 2013, 11:33:25 AM
Worked for me. Order IN .. finally.. now time for my bike ride in the snow!
February 03, 2013, 11:32:12 AM
All orders for incorrect amounts will be fully refunded.
WalletBit will return these funds to the Bitcoin addresses they were sent from. These units will be restored to the sales queue. At a time of Avalon's choosing they will re-open sales for these remaining units. All orders processed at the correct exchange rate will still be honored.
WalletBit will return these funds to the Bitcoin addresses they were sent from. These units will be restored to the sales queue. At a time of Avalon's choosing they will re-open sales for these remaining units. All orders processed at the correct exchange rate will still be honored.
This doesn't make sense though.
The people who paid the incorrect amounts did so to submit the order, as that was their only option.
Why not keep the orders and simply send a new payment request for each order, this is very easy to do and honors the transaction.
It was out of people's control on who recieved a correct payment page, and who received and incorrect payment page.
this
this indeed
By that logic so If the bug was not $1, but $10000 you guys would've still paid?
Again: there's no such thing as placeholder order
It was a bug and it will be refunded, and orders will open again in the future for those who did not manage to place an proper order.
this is final.
[Update 2013-02-03 3:03 EST]
All orders which have paid the full and proper amount for each Avalon unit will be honored. This means if your order said 0.05BTC and you later paid the correct amount (~75BTC) that your order will be fulfilled. Please create a support ticket with Avalon to confirm your order details with them personally. The remaining Avalon units will be going on sale tomorrow.
http://support.avalon-asic.com
All orders which have paid the full and proper amount for each Avalon unit will be honored. This means if your order said 0.05BTC and you later paid the correct amount (~75BTC) that your order will be fulfilled. Please create a support ticket with Avalon to confirm your order details with them personally. The remaining Avalon units will be going on sale tomorrow.
http://support.avalon-asic.com
Final eh...you mean for a few hours? Just outsource your sales guys, you plainly have no idea what you're doing. I've been ready with funds in hand for two of your sales, spent hours moving funds around and TRYING to order and still have nothing. Now you're rewarding those that sent bitcents...swell.
Your broken website is allowing me to add products right now then saying there are none btw.
February 03, 2013, 11:08:06 AM
looks like they put the avalon back in stock but im getting token errors at walletbit :/
+1
February 03, 2013, 10:44:39 AM
looks like they put the avalon back in stock but im getting token errors at walletbit :/
+1 
February 03, 2013, 10:37:15 AM
looks like they put the avalon back in stock but im getting token errors at walletbit :/
February 03, 2013, 09:03:08 AM
Time to break the F5 key for the entire day. Actually I think i am going mountain biking instead 
February 03, 2013, 09:01:31 AM
OP Updated with new information
[Update 2013-02-03 3:03 EST]
All orders which have paid the full and proper amount for each Avalon unit will be honored. This means if your order said 0.05BTC and you later paid the correct amount (~75BTC) that your order will be fulfilled. Please create a support ticket with Avalon to confirm your order details with them personally. The remaining Avalon units will be going on sale tomorrow.
http://support.avalon-asic.com
All orders which have paid the full and proper amount for each Avalon unit will be honored. This means if your order said 0.05BTC and you later paid the correct amount (~75BTC) that your order will be fulfilled. Please create a support ticket with Avalon to confirm your order details with them personally. The remaining Avalon units will be going on sale tomorrow.
http://support.avalon-asic.com
Yes, when exactly?
Also, does "tomorrow" mean Sunday the 3rd or Monday the 4th?
+1
February 03, 2013, 07:47:06 AM
OP Updated with new information
[Update 2013-02-03 3:03 EST]
All orders which have paid the full and proper amount for each Avalon unit will be honored. This means if your order said 0.05BTC and you later paid the correct amount (~75BTC) that your order will be fulfilled. Please create a support ticket with Avalon to confirm your order details with them personally. The remaining Avalon units will be going on sale tomorrow.
http://support.avalon-asic.com
All orders which have paid the full and proper amount for each Avalon unit will be honored. This means if your order said 0.05BTC and you later paid the correct amount (~75BTC) that your order will be fulfilled. Please create a support ticket with Avalon to confirm your order details with them personally. The remaining Avalon units will be going on sale tomorrow.
http://support.avalon-asic.com
Yes, when exactly?
Also, does "tomorrow" mean Sunday the 3rd or Monday the 4th?
February 03, 2013, 07:43:20 AM
Did they allready fill all 2-nd batch with all of 600 orders?
I steell see "Status: Investigating Issues" on the product page, but after clicking the picture now I've got another page with decription and phrase:
----
Product not in stock
This product has sold out.
----
Am I missing something?
I steell see "Status: Investigating Issues" on the product page, but after clicking the picture now I've got another page with decription and phrase:
----
Product not in stock
This product has sold out.
----
Am I missing something?
Yes they sold all I think but they wait until tomorrow to see if all are paid. If some are left they will reopen tomorrow as I readed.
I also received a positive response from the Avalon. "Your Order has been fixed, and appears correctly in our system."
Probably, order details will appear later?
P.S. Walletbit is silent.
Probably, order details will appear later?
P.S. Walletbit is silent.
About order details and all I contacted them to request my order details as it has been fixed manually.
Here the reply
Quote
Hi xxxx,
Once this issue is resolved a new order confirmation email will be sent which contains this information and others.
Once this issue is resolved a new order confirmation email will be sent which contains this information and others.
I will update here when i will got my order infos anyway my 2 units are confirmed so
February 03, 2013, 07:28:35 AM
Did they allready fill all 2-nd batch with all of 600 orders?
I steell see "Status: Investigating Issues" on the product page, but after clicking the picture now I've got another page with decription and phrase:
----
Product not in stock
This product has sold out.
----
Am I missing something?
I steell see "Status: Investigating Issues" on the product page, but after clicking the picture now I've got another page with decription and phrase:
----
Product not in stock
This product has sold out.
----
Am I missing something?
February 03, 2013, 06:54:05 AM
What time exactly?
February 03, 2013, 04:55:51 AM
I guess Avalon is handling their part of the transactions better now.
February 03, 2013, 04:55:14 AM
I also received a positive response from the Avalon. "Your Order has been fixed, and appears correctly in our system."
Probably, order details will appear later?
P.S. Walletbit is silent.
Probably, order details will appear later?
P.S. Walletbit is silent.
February 03, 2013, 04:00:16 AM
Got reply in 2 minutes thanks bitsymcom
Quote
Hi xxxxx,
This order checks out correctly.
This order checks out correctly.
February 03, 2013, 03:44:10 AM
or submit a ticket on http://support.avalon-asic.com/ like I did and got a positive reply a few minutes ago :-)
February 03, 2013, 03:36:29 AM
February 03, 2013, 03:30:56 AM
How do I create a support ticket with Avalon?
After being redirected to Walletbit from the Avalon store I sent them my 0.05 BTC as a guest. Should I send the rest to the same address?
(I have a picture of the prcess and the transaction is documented in the block explorer)
After being redirected to Walletbit from the Avalon store I sent them my 0.05 BTC as a guest. Should I send the rest to the same address?
(I have a picture of the prcess and the transaction is documented in the block explorer)
February 03, 2013, 03:08:41 AM
What time tomorrow!?!? 9am est?
February 03, 2013, 03:04:13 AM
OP Updated with new information
[Update 2013-02-03 3:03 EST]
All orders which have paid the full and proper amount for each Avalon unit will be honored. This means if your order said 0.05BTC and you later paid the correct amount (~75BTC) that your order will be fulfilled. Please create a support ticket with Avalon to confirm your order details with them personally. The remaining Avalon units will be going on sale tomorrow.
http://support.avalon-asic.com
All orders which have paid the full and proper amount for each Avalon unit will be honored. This means if your order said 0.05BTC and you later paid the correct amount (~75BTC) that your order will be fulfilled. Please create a support ticket with Avalon to confirm your order details with them personally. The remaining Avalon units will be going on sale tomorrow.
http://support.avalon-asic.com
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