[ANN] BETARIGS.COM - Cryptocurrency cloud mining - thousands of rigs available! - page 38.

carm

newbie

Activity: 14

Merit: 0

Quote from: suchmoon on February 10, 2015, 08:26:55 PM

Quote from: mrbodz on February 10, 2015, 05:05:40 PM

The way this upgrade was done. If the rig was rented then as the rental's we're re-added to the new system then the port would open up and it would connect the miner's to the renter's pool. This was neccesary in order to get all the rental's going again.

The system is now back online with the old server's being used at the moment. With the new one ready and waiting for DNS to be switched. I wll be giving 30 minutes to ensure that everything is working okay before i switch the DNS and this migration will be complete.

I'm very sorry to everyone for this emergency maintenance caused by packet loss issues at our hosting provider forcing us to move our system elsewhere. As a goodwill gesture for both our renter's and rig owner's there will be 0 fees on the site from the moment DNS is switched. until monday morning GMT.

Ahmed

Ahmed, I'm sorry to say, but you're thoroughly full of shit. Why don't you explain what exactly is happening. Restored some old backup? I don't get why some of my rentals are set back by 2-3 days, and it looks like I'm not alone. This is not about lost packets, not about DNS, or some other excuse you're waffling here. You should shut it down, including stratum servers and don't start until it's restored to where the problem started, not some random point in the past. If you can't do that, cancel the rentals and start over. Deal with your renters out of your pocket, not at the expense of rig owners, since you already collected their payments. Discount on fees is not going to cover 3 days worth of revenue for me.

If my renters would like to reach out to for resolution outside of betarigs, please feel free to message me here. I'm unsure if messages are being sent/received currently via betarigs.com.

suchmoon

legendary

Activity: 3654

Merit: 8909

https://bpip.org

Quote from: mrbodz on February 10, 2015, 05:05:40 PM

The way this upgrade was done. If the rig was rented then as the rental's we're re-added to the new system then the port would open up and it would connect the miner's to the renter's pool. This was neccesary in order to get all the rental's going again.

The system is now back online with the old server's being used at the moment. With the new one ready and waiting for DNS to be switched. I wll be giving 30 minutes to ensure that everything is working okay before i switch the DNS and this migration will be complete.

I'm very sorry to everyone for this emergency maintenance caused by packet loss issues at our hosting provider forcing us to move our system elsewhere. As a goodwill gesture for both our renter's and rig owner's there will be 0 fees on the site from the moment DNS is switched. until monday morning GMT.

Ahmed

Ahmed, I'm sorry to say, but you're thoroughly full of shit. Why don't you explain what exactly is happening. Restored some old backup? I don't get why some of my rentals are set back by 2-3 days, and it looks like I'm not alone. This is not about lost packets, not about DNS, or some other excuse you're waffling here. You should shut it down, including stratum servers and don't start until it's restored to where the problem started, not some random point in the past. If you can't do that, cancel the rentals and start over. Deal with your renters out of your pocket, not at the expense of rig owners, since you already collected their payments. Discount on fees is not going to cover 3 days worth of revenue for me.

carm

newbie

Activity: 14

Merit: 0

Quote from: DoubleDD on February 10, 2015, 07:55:15 PM

Quote from: mrbodz on February 10, 2015, 05:05:40 PM

The way this upgrade was done. If the rig was rented then as the rental's we're re-added to the new system then the port would open up and it would connect the miner's to the renter's pool. This was neccesary in order to get all the rental's going again.

The system is now back online with the old server's being used at the moment. With the new one ready and waiting for DNS to be switched. I wll be giving 30 minutes to ensure that everything is working okay before i switch the DNS and this migration will be complete.

I'm very sorry to everyone for this emergency maintenance caused by packet loss issues at our hosting provider forcing us to move our system elsewhere. As a goodwill gesture for both our renter's and rig owner's there will be 0 fees on the site from the moment DNS is switched. until monday morning GMT.

Ahmed

How do we deal with our rig rentals. Do we extend rentals? if so, when exactly did the system fail so I can ensure I my renters are compensated correctly.

1 rental reverted back a few hours. Another rental reverted back to the first day - which was 7 days ago. I can't honor all 7 days again, this problem began 24 hours ago. How do I move forward, without disturbing my customer? They're a regular, I'm sure they'll understand, but be disappointed none the less.

Edit: Anyone able to get http://backup1.betarigs.com/ working yet?

DoubleDD

member

Activity: 90

Merit: 10

Quote from: mrbodz on February 10, 2015, 05:05:40 PM

The way this upgrade was done. If the rig was rented then as the rental's we're re-added to the new system then the port would open up and it would connect the miner's to the renter's pool. This was neccesary in order to get all the rental's going again.

The system is now back online with the old server's being used at the moment. With the new one ready and waiting for DNS to be switched. I wll be giving 30 minutes to ensure that everything is working okay before i switch the DNS and this migration will be complete.

I'm very sorry to everyone for this emergency maintenance caused by packet loss issues at our hosting provider forcing us to move our system elsewhere. As a goodwill gesture for both our renter's and rig owner's there will be 0 fees on the site from the moment DNS is switched. until monday morning GMT.

Ahmed

How do we deal with our rig rentals. Do we extend rentals? if so, when exactly did the system fail so I can ensure I my renters are compensated correctly.

mrbodz

hero member

Activity: 800

Merit: 1000

The way this upgrade was done. If the rig was rented then as the rental's we're re-added to the new system then the port would open up and it would connect the miner's to the renter's pool. This was neccesary in order to get all the rental's going again.

The system is now back online with the old server's being used at the moment. With the new one ready and waiting for DNS to be switched. I wll be giving 30 minutes to ensure that everything is working okay before i switch the DNS and this migration will be complete.

I'm very sorry to everyone for this emergency maintenance caused by packet loss issues at our hosting provider forcing us to move our system elsewhere. As a goodwill gesture for both our renter's and rig owner's there will be 0 fees on the site from the moment DNS is switched. until monday morning GMT.

Ahmed

mike9

newbie

Activity: 50

Merit: 0

Betarigs was my highest priority pool. You gave me the ability to take my rig offline and failover to my primary pool when I wanted. Or go online and make my rig available for renting while I mined at my primary pool until you found me a renter - at which time you'd go alive.

Here, my rig was offline and not available for rent - YET betarigs went alive, causing my miners to switch from my primary pool to betarigs. ..to an unrented rig, just rejects. Stolen maybe a strong word, but your error caused my miners to mine to an effectively dead pool. [Edit: for between 5-6 hours]

mrbodz

hero member

Activity: 800

Merit: 1000

we havent stolen anything. We dont have the ability to steal anything sorry to say. We can provide full logs upon request for any rig and its associated rentals.

the reason why your rig is connected but showing as offline is because the site cronjob's are still updating from the move. When its done it will show as online and rented if it is. For now it isnt hashing on anything but it is connected

Ahmed

mike9

newbie

Activity: 50

Merit: 0

Transition pains is one thing, but what the hell?!

I set my rig to go offline on January 28th, and it has been offline since. Until sometime earlier today, it became ONLINE - as in hashing away to nothing but rejects, but it still shows OFFLINE and not available to rent on betarigs. Sorry guys, you've stolen my hashing power and thrown it away - this is costly and unacceptable.

http://aimsports.com/mike9/betarigs.png

http://aimsports.com/mike9/miner1.png

http://aimsports.com/mike9/miner2.png

http://aimsports.com/mike9/miner3.png

http://aimsports.com/mike9/miner4.png

http://aimsports.com/mike9/miner5.png

http://aimsports.com/mike9/miner6.png

http://aimsports.com/mike9/miner7.png

http://aimsports.com/mike9/miner8.png

mrbodz

hero member

Activity: 800

Merit: 1000

Quote from: suchmoon on February 10, 2015, 03:45:50 PM

Is this website issue also causing all rigs to be shown as rented out? I'm not sure I understand how "packet loss" can do that.

The packet loss meant that we had to move server's since our current provider has given us 6-10 days to get it fixed. So we're in the middle of that migration to move elsewhere. (More like 75%. Rig's are now going to come online soon)

Ahmed

suchmoon

legendary

Activity: 3654

Merit: 8909

https://bpip.org

Is this website issue also causing all rigs to be shown as rented out? I'm not sure I understand how "packet loss" can do that.

mavericklm

hero member

Activity: 742

Merit: 500

''9 minutes ago : We are currently experiencing issues with our proxy servers. This is causing most if not all Rigs to be "offline" If a rig you are renting has gone offline, please open a ticket and let us know. We are working to fix this issue ASAP.''

added 6h to my rental, soon will be 7h

LeMiner

member

Activity: 139

Merit: 10

Quote from: carm on February 10, 2015, 09:35:45 AM

Quote from: LeMiner on February 10, 2015, 09:16:03 AM

Rig owners should extend for the downtime, that's at least what I'll be doing so my renters don't have to file tickets. Kind of a messy situation.....

I'll be extending down time to renters, any idea how much time they've lost so far? I've been aware of the outage for about 3 hours.

Edit: Would be nice to pause rental timers - in the event when the hosts stratum proxy goes out. @mrbodz - What can be done about the timers that continue burning our renters BTC?

Not sure exactly how long it's been. But I think the charts will come back up once Betarigs starts working again.

LeMiner

member

Activity: 139

Merit: 10

Quote from: Newar on February 10, 2015, 09:19:58 AM

Quote from: LeMiner on February 10, 2015, 09:16:03 AM

Rig owners should extend for the downtime, that's at least what I'll be doing so my renters don't have to file tickets. Kind of a messy situation.....

I would, if I could see the hash rate charts, but they are gone.

I believe they'll be back up once the site starts running again as well. (they were before)

carm

newbie

Activity: 14

Merit: 0

Quote from: Newar on February 10, 2015, 10:23:21 AM

Heck, even have an "auto extend" function.

+1

Newar

legendary

Activity: 1358

Merit: 1001

https://gliph.me/hUF

What I don't understand: The rigs connect to betarigs. So betarigs knows exactly when a rig is responsive to the site. Why can the betarigs site not keep track of whether or not the rigs are connected to the site? And publish that info? Heck, even have an "auto extend" function.

carm

newbie

Activity: 14

Merit: 0

Quote from: LeMiner on February 10, 2015, 09:16:03 AM

Rig owners should extend for the downtime, that's at least what I'll be doing so my renters don't have to file tickets. Kind of a messy situation.....

I'll be extending down time to renters, any idea how much time they've lost so far? I've been aware of the outage for about 3 hours.

Edit: Would be nice to pause rental timers - in the event when the hosts stratum proxy goes out. @mrbodz - What can be done about the timers that continue burning our renters BTC?

Newar

legendary

Activity: 1358

Merit: 1001

https://gliph.me/hUF

Quote from: LeMiner on February 10, 2015, 09:16:03 AM

Rig owners should extend for the downtime, that's at least what I'll be doing so my renters don't have to file tickets. Kind of a messy situation.....

I would, if I could see the hash rate charts, but they are gone.

LeMiner

member

Activity: 139

Merit: 10

Rig owners should extend for the downtime, that's at least what I'll be doing so my renters don't have to file tickets. Kind of a messy situation.....

jacobw

newbie

Activity: 24

Merit: 0

Quote from: MiningSev0 on February 10, 2015, 06:16:14 AM

Quote from: w00tcl on February 10, 2015, 05:20:37 AM

What about the cancellation of the lease? I rented 3 rigs and all for nothing.

Now all my 8 rigs are listed as offline - but the are all Up and mining in their second pool just fine...

Exactly what is happening to me right now. Been renting for over a week fine. All of a sudden everything is showing offline and the pool is showing as "dead" on my S4's. It is mining my secondary pool just fine.

mrbodz

hero member

Activity: 800

Merit: 1000

Quote from: MiningSev0 on February 10, 2015, 06:16:14 AM

Quote from: w00tcl on February 10, 2015, 05:20:37 AM

What about the cancellation of the lease? I rented 3 rigs and all for nothing.

Same here but on the opposite.
Since saturday i had over 10 canceled rentals because no payment was recived (Most of them were rentals about 14 (!) days).
Now all my 8 rigs are listed as offline - but the are all Up and mining in their second pool just fine...
When i'm back home today and things aren't fixed i have to move to mrr, bad site Layout but works... Sad

Hope your services will Full come back soon and i Can maybe move back...

Yep. they should be back online fully within the next 24 hours

Topic: [ANN] BETARIGS.COM - Cryptocurrency cloud mining - thousands of rigs available! - page 38. (Read 201028 times)