Topic: [ANN] BETARIGS.COM - Cryptocurrency cloud mining - thousands of rigs available! - page 4. (Read 201038 times)

Thank you got all of mine today

Rental Payments Sent: https://blockchain.info/tx/7a08e03c59416ac3ea6cf9694dfcf0e5f38ed9f32f6a100763412ff2a3ad5144
Payment Not Recognised Refunds: 160a21f69cf7aeaa98b9bb16b43b1d95234bd57dbc27c15cfe4d5b1d6c57f135

Ahmed

Going to send out payments now.

Ahmed

Thank you for the replay

Surprised you didnt know. This thread's been full of me talking about our issues with coinbase lol. If you mean support staff i'll give them a shout.

Ahmed

I can respect if your having issues and that is all someone had to say to me.

It's nothing of the sort. We had issues with coinbase so rather than spend time coding up support for a new payment processor we've coded up our own in V2. which is far better. We will be deploying it with V2 in the coming few weeks. Until then we have to send manually.

EDIT: Also im on holiday so it takes me a bit longer to be able to get to somewhere which i can use securely to send out the BTC

Ahmed

Not one single issue for 1.5 years, just saying.

Yep theyre being sent out today

Ahmed

are payments still being sent out? i have a bunch stacked up from the 30th still thank you

Payments have been sent out just now for the past 48 hours~

TXID 1: 43d40e8702ebd4578306d11202dac1f2c5cbb2570dd1a31097419eb402f7cbd9
TXID 2: 84bbc53d31f31351d00f8f53c220b2228e05a52eedca79e6a3a86cce25c39972

Ahmed

Hey CryptoUser. can i get your ticket ID? I'll look into it.

EDIT: I would just like to point out that while i understand it isnt a fault when it comes to renters regarding 0 hash on most occasions. The number of complains in lxp365's rental's and in this thread is massive. he is by far the most complained about rig owner. It also is no fault of betarigs when it comes to these and so that is why the fee is still charged. That is why rather than trying to 1/2 patch bugs like that in mux's old betarigs site. I took it upon myself to rewrite a fairly major chunk of the site and its payment/refund/renting system over the past 2 months spending around 100 hours a week doing so. Its now almost ready and im in the process of doing its final testing now. However im on holiday for the next 1.5 Weeks so it may take about 2 - 3 weeks for us to transition over to v2. If you would like me to refund the fee shoot me a PM and i'll get it sent out to you.


Regarding issues with support. Im always available to look into issues with them if anyone wants to shoot me a PM. It's also possible for users to request me specifically in their tickets if they wish to do so.

Ahmed

Can't agree with the post above...

I've been using BR for 1.5 years and I can only complain about the bad support people. They act very amateur like.

Except that, nothing to complain about.

I'm sorry BR but I really need to bring this in public;

Around 10th of July I've made 12 payments to both sha256 and scrypt rig owners (~3.3 btc) . BR payment system completely crashed, and those 10ghs and 4ghs scrypt rigs showed 0 hash ( btw the owner is "lxp365" -do not rent from this guy it's a total fraud) .
I opened a support ticket immediately, but it took 14 days to get those refunds. However, the most interesting part was that I was charged the 3% FEE ON THE REFUNDS !!! 

I was communicating mostly with lesley banister that BTW is the WORST SUPPORT person EVER !!! E V E R !!!

Besides his unprofessional and rude manner, it looks like he doesn't even know what he's doing there !
I will share only his answer after I sent couple of inquiries to their system regarding the biggest 2 out of the 12 payments:

"There has been an error in our system between payments not recognized and rigs offline refunds.
Unfortunately, the rig owner has been paid in error.
The payments guy is currently in the process of retrieving the full amount of btc from the rig owner.
However, that may take a while as we are not in control of each individual and their response time.
Please note that our staff is working on this matter and will get your btc to you soon but there is no definite date of complete resolution.
Again, I apologize for this strange and freak error and have just uncovered it this afternoon by cross referencing many details.
Try to be patient and await further reply from me."

I really couldn't believe my eyes as I was reading this reply; who needs BR if they don't step in for this kind of situations 
They made a total mess and didn't want to take responsibility for that !!! And on top of that they charged a fee when they finally decided to refund for those rentals ! 
I've been with BR for really long time both as a renter and rig owner, but looks like things have really changed there so it's time to move to miningrigrentals.
Good luck to all !

Payouts will be heading out today. During the next 2 days we'll be  hopefully be moving the site over to v2.should everything go well.  I expect about 15 minute downtime overall.

Ahmed

And payments have been sent. Sorry for the delay.

TXID: 3f6b2e28783373a8e9113342731ff83cb62eb08701f541820489a2f3b97ea178

Ahmed

Going to send out payments now. Sorry for the delay, finally finished V2 ready for testing. Got caught up preparing the new servers.

Ahmed

TD. issue on our end not yours. I'll sort it.

Demme. Thats also a weird one. I'll take a look at that.

Ahmed

When will you fix this feature?

"You are 22.7% below the current market price.
Current market price: 0.43990 BTC/Gh/Day"

This is never correct... It's saying I'm below, when I'm not.

Always have to check available rigs to match my price.

Odd as in the miner config Betarigs is #1, then failover pools after. Should be ok that way. Same config on A2 terminators, SP20's, and KNC Titans I have.

I noticed this about a month and a half ago starting with every type of miner. Randomly they don't show up in the list ,then they do again, after a while they are off again.