Different countries have got different policies that do not allow cryptocurrency exchange operations. Recently Binance took off USA customers from the platform SO i think it's same for Bitmax in this case
And that works for BitMax trading products like BitMax volatility cards and bitTreasure. Come to think of it, BitMax has improved in less than a year from launch. That’s a standard, I hope they keep it.
Their growth rate is massive and they are not even considering slowing down. Right from launch till now they are working tirelessly to make the exchange better.