Hello, i got a little problem idk if someone can help, i send the properly text to the suport, so ill be waiting for they answer, its not the first time that i use this service, so i just like normally come to this page copy the link to tor service and check with the photo of the last time to be secure that its the right link, after do that i take a picture about the token for if i need recover the sesion and i check the pay to to do the transfer of the bitcoins, did from my wallet, i close the laptop and do other things meanwile the pay its complete, so when its complete i comeback put the token for my sesion everything ok but not bitcoins there, and the paylink was change, was weird so i check again the link for if was scam but not everything right, so i log out, log again and same link for pay change, not bitcoins in my sesion, i waited like an hour and check again, still can log in with my token but nothing there, idk if i did something wrong or its normal and gonna be there in a few hour or something but i use this 2 times and both times was ok but its the first time that i close the laptop.
In future I suggest you put your token on a text document so that you can ensure it is accurate.
If the site is correct and you still have your deposit address then the support can probably still give you a voucher/your token to redeem the coins - support will probably take one or two days to reply.
