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Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 145. (Read 628889 times)

newbie
Activity: 18
Merit: 0
Been trying to withdraw money for weeks now with 0 help from customer service. The writing is on the wall. Don't send any money here.

Well ain't that great. My Euro withdrawal is on hold for unknown reasons, been using kraken for years and it's the first time i'm having issues. And having issues when it comes to my money, there's a zero tolerance policy. If they don't sort this out i'm done with Kraken, no matter my good experience in the past, ruin it once, you ruin it forever.

Let's hope it ends good
donator
Activity: 4760
Merit: 4323
Leading Crypto Sports Betting & Casino Platform
copper member
Activity: 21
Merit: 3
Hi Scheede

... neither my existing account nor her account will be suspended/closed/effected in any way by working with both accounts from the same laptop/IP.

Don't worry, Kraken doesn't block you or cause any problems for having two accounts logged in with same public IP.
I've done this with my partner many times.
You can even use the same computer if you want, but use separate profiles in Chrome or different browsers.

newbie
Activity: 3
Merit: 0
I am unable to withdraw my money and every request is met with a "failure" within minutes. I had received an email from the support team, but it simply described deposit instructions. I have yet to hear back from them again. Anybody else having the same problem?
newbie
Activity: 2
Merit: 0
Hi Dargo,

please help me:

Request #276349

since 18-05-17 10:32:07 Confirming

Thanks!



Thanks ... got the answer from Kraken!
legendary
Activity: 2940
Merit: 1131
any chance you will add verification through fidor(or other 3rd party) like afaik the bitcoin.de exchange does?
I hope not.
bitcoin.de has only few, but it has verified scammers.
So the more independent verifications steps, the better it is.
newbie
Activity: 18
Merit: 0
did a withdrawal in €uro and it's been on hold since yesterday

have done deposits and withrawals in the past and never had issues, what's the reason for "on hold"?

holding money hostage is not fun
full member
Activity: 196
Merit: 100
any chance you will add verification through fidor(or other 3rd party) like afaik the bitcoin.de exchange does?
newbie
Activity: 2
Merit: 0
Hi Dargo,

please help me:

Request #276349

since 18-05-17 10:32:07 Confirming

Thanks!

legendary
Activity: 1554
Merit: 1000
@Kraken 

Shame on you, for giving the newbies a completely unnecessary negative first experience. Fuck you.
newbie
Activity: 4
Merit: 0
 Sad Kraken. Seriously? I have deposited money with SEPA 15 days ago. Nothing has happened since. No replies to tickets, and funds are not there. What is going on???
newbie
Activity: 1
Merit: 0
Has anyone else been waiting ages for Tier 3 verification? Been over a week now!

Make a request with support and post the request number here so I can escalate your case.

Hi Dargo,

Would it be possible to help me out too. I've been waiting for 4 days to get Tier 3 verified. My request number is 275323. Thanks in advance.

Hello Dargo,

Thank you for all the help you have been providing people. I am having issues getting verified for tier 3 as well, is there a way you can look into this? Request #274607.  Thank you and God Bless.
newbie
Activity: 50
Merit: 0
I cannot login into my account, it has ticket id: 272777.
I can't trade daily if my account is locked for a couple of days.
hero member
Activity: 1022
Merit: 683
Love is the answer
Edited throught to many private informations which I retrospective don´t want to share Wink
legendary
Activity: 3500
Merit: 2792
Enjoy 500% bonus + 70 FS
Hello kraken team,

i change my miner to miningpoolhub.com and i have the first ETH mining payment sending to my kraken wallet address, the balance is not visible. from the nano pool it was never a problem.

At the moment i have 3 small TX to my eth kraken deposit adress, but nothing on my kraken account.

Can you check way the deposit is not on my balance?

--> here are my ticket / request number 272865


Best Regards
Willi

UPDATE: I think i have my problem --> the deposit was only 0,03 ETH :-) sorry for the spam :-)

Your deposit will be processed once your deposit address has a balance of at least 0.05 ETH. The amount credited will be the balance of your address minus the transaction fee for moving it to our wallet.
hero member
Activity: 784
Merit: 511
kraken need to add more coins!


Hey

I have a question precisely on this topic:
Does Kraken have a way to suggest a new cryptocurrency like the New Coin Request at Poloniex?
I would be really interested but could not find anything about it on Kraken.


Basically they operate like this (sorry Dargo, but it' totally true):

1. You make a recommendation with solid arguments.
2. They say no.
3. You ask why.
4. They give you a seriously weak counter argument. Examples: "We a focusing on other things right now", "We don't feel it's necessary right now", etc...
5. Some time goes by...
6. Then one of two things happen:
    a: nothing
    b: they add the feature you requested bragging about how they came up with it on their own.

Examples (that I personally suggested a long time ago (2014) and was promptly dismissed):
- flipping the BTC/LTC pair to LTC/BTC (like every other exchange had, and now Kraken also)
- maker/taker fee structure

Recently Dash. People were requesting it like crazy, but Kraken said no. Then out of the blue they add it saying on their blog: "You know what, we just decided to add Dash. We think it's a cool thing. The developers are really happy about it. Here's what they have to say....".

Maybe...

But my question was: is there a form or a link or other way to suggest new cryptos?

Or is it easy to contact via e-mail?
hero member
Activity: 952
Merit: 552
WTF!  I cant login to Kraken...  "Invalid login"
Took a 3 tries and then finally loged-in.
sr. member
Activity: 595
Merit: 251
is there a delay with EURO withdrawals?
Mine didn't arrived as usual!

hero member
Activity: 952
Merit: 552
WTF!  I cant login to Kraken...  "Invalid login"
newbie
Activity: 16
Merit: 0
Hi Dargo, My Request numbers is 264550

I just wanna get verified Tier 3.

Thanks for your support.

Guido
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