Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 143. (Read 628889 times)

Hello, I openend an account and went through the verification process by filling in tiers 1 and 2 last weekend. It is 3 days later now, and I would really like to start trading. Does somebody now how long it usually takes before you can start trading with tier 2? I also contacted Kraken about it with requeste number 288621.

Kind regards

So the conclusion is that it did in fact bypass the entire order book and do a trade at an extremely high price. So, what happens with the poor guy that was liquidated or bought at that price?

Let's see if when Dargo comes back he can do a technical explanation of how the logic of the code can just ignore the next following price/order in the order book and go on higher before executing the trade.

Maybe if he shares the source code we could not only understand how and  in what "exceptional" (?) circumstances it can happen but also contribute and fix it for once.

Cause it is a bug in trade engine from kraken, not from the chart sites.
Only one single order is matched at this high price, skipping all the other orders.
(so yes one trade was executed at this high price, but I wanted to say, that it is correct that your sell order was not matched. The bug was that single high trade. And the bug happend several times withing the past 12 hours)

Dargo will explain shortly how the bug can happen.

But the explanation does not help much, since it is still a bug, that exists several years now and still not fixed...
Kraken is working on new trade engine... (slowly)

If it didn't reach that price why would Kraken site itself list it as the high price today? Were is it getting the data if not from its own trading engine?

Are you really sure no trades were executed at that high price after bypassing the entire order book?

Is there any place I can access a log of all trades executed?

The Price at Kraken DID NEVER reach 2000€/BTC or higher yet.

These are bugs in trade engine or anything like that. That happens usually ~once a month, but in times like this it happens more often...

Nearly every exchange is unreliable at the moment.. also bitstamp has stuck orderbook quite often these days...

Another Spike and again not honoring the order book. WTF is happening with Kraken? Why don't they stop trading right now?

And its not only in Bitcoinwisdom API... The high prices are shown in Kraken site itself:



    Last
    €1,968.160
    High
    €2,110.677
    Low
    €1,757.400
    24 Hour Volume
    25,105.56
    Weighted Avg
    €1,900.716

Really, what the hell is hapenning???!?!

I had a limit sell order open as well in that price range. It is still open, despite a second spike having occurred at 17:16 CET and again my order did not get filled.

Same here, limit sell order not executed, even though Bitcoinwisdom showed it should've. Really strange and not really confidence-inspiring.

This thread is looking more and more like a kindergarden.  Is that the true quality of people that are now entering cryptoland?

Hmmmm. That small spike down to 1907.1 15mins ago, did not fill my order @1915 !
It could be, that Kraken is not filling any of the past 6hours of spikes. We cant be the only 3 people having this experience, so expect another few hundred support tickets to hit Kraken today.

Pathetic.

Hi again, not having received a reply to my ticket nor a public explanation of the incident today (the spike to 2082€) has not only caused my lost profit, but it is also disrupting my trading activity (with increased loses). I haven't been honored my sell order, so I couldn't rebuy at 1900€ as was my intention, and now I don't know if those orders, still standing in the order book will be executed the next time the price cross them or not.

If you guys are investigating the issue and maybe a rollback is plausible, trading should be stopped until everything is corrected. This is crazy behaviour. Please stop executing anymore orders now! The order book is broken and the trading engine completely unreliable!

Is there anything that affects the duration of the verification procedure atm? I requested it a week ago (TIER 2), and it is still under process, haven't got any email from them yet.

Exactly the same problem here, but my sell order was placed week ago at 2042€. Simply they ignored my sell order. Shame.

Hello Kraken

my deposit was put on hold , because one  of letters in my last name spelled like "š" instead of "s"
please check support ticket #287524 and help me to get deposit QCC3UAH-BH7WQD-NM327N credited.

Thank you for your assistance in this matter.

I replied to you on the WallObserver thread.

Hi,

Anyone else had sell limit orders below the spike today to 2082.958€  that should have been triggered when the price crossed but it didn't?

I had a couple sell limit orders at 19XX€, that I placed several days ago so it is not trading lag, that haven't been executed, yet the price raised to 2082€.

It's not the first time... It is the THIRD time I NOTICED this behaviour and the second one I open a support ticket for this. I am still waiting a single reply since more than one month about a buy limit order at 124X€ that should have been executed when, again, an spike got under that price.

I use to leave open high and low orders to take some profit from this spikes, but it looks like the profit is going to someone else, not me.... Also I have the concern that maybe there is some people that are being liquidated during those spikes and maybe they shouldn't if placed orders had been executed cushioning the spike or, at the very least, they would have been liquidated at a better price.

I can understand that during DDOS or heavy usage the trading gets some lag.... But I can't think any single reason for why the price would run freely without honoring orders correctly placed DAYS BEFORE!.

I would like to receive a compensation for my direct profit loss but, above all, I would like to know why this happenned and if it will keep happenning regularly.

If you can't even trust the order book of a TRADING EXCHANGE, what can you trust?

Thanks....

Been waiting exactly for a week for Tier 1 and Tier 2.
Really was trying not to go to Coinbase, but I don't see a choice anymore. No response to my support emails (tickets).
Public Account ID
AA97 N84G GWO4 7DCQ

I asked this question regarding my EURO WD cancellation (Request #285621)

How long, after an EURO WD has been deleted, we will get the money credited back in the account?

Can you help to speed up the reply process or even reply here THX

the status page is useless as usual
Everyone had and has problems to reach website. It loads very slow, error 504 and also API is very slow with alot of timeouts...

I got error 502 bad gateway a few times and the website was also slower than usual.