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Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 148. (Read 628889 times)

staff
Activity: 3500
Merit: 6152
They tweeted about this a few minutes ago, they are trying to fix the issue: https://twitter.com/krakenfx/status/861587544911208448 and they had some DDOS attack previously.
sr. member
Activity: 416
Merit: 250
Does anyone have any info on why are deposits and withdraws disabled on KRAKEN?

Yesterday the site was down for a few hours during which some crazy trades took place, but afterwards everything seemed fine, I even managed to make a withdraw.
Till a couple of hours ago when everything got disabled.
legendary
Activity: 1795
Merit: 1208
This is not OK.
Anyone else is getting this also?






Yep, and I'm quite annoyed and a little concerned :/
sr. member
Activity: 531
Merit: 258
weird, I was in, some hours ago and didn't have this...
Quote
hay guys,

if withdraw coins, how long get paid ? instant or manual ? if manual how long ?

and what is the fee for coins withdraw ?

I always receive my SEPA in 24 hours, no more. On this they work like a clock
sr. member
Activity: 736
Merit: 262
Me, Myself & I
Anyone else is getting this also?




hero member
Activity: 586
Merit: 500
Gambling bitcoin webmaster
hay guys,

if withdraw coins, how long get paid ? instant or manual ? if manual how long ?

and what is the fee for coins withdraw ?

Sometimes in the same morning received SEPA transfer.

Fee depends of your wolume of trading
newbie
Activity: 35
Merit: 0
so how are you handling this ddos attack? no access to the site while margins get called

rip eth  Grin

rip kraken reputation  Grin
newbie
Activity: 3
Merit: 0
Hi all,

i am very satisfied with KRAKEN. Tutorials are well written, design of the platform is easy to understand and as I see I can connect my account with Cryptowatch.
To make it even better you have to strengthen your support team. I know you work around the clock but in the world (crypto currencies) where everything is happening so quickly we can't wait for your response over one week or even two.
I have ticket number 239481. I transfered some XRP from my Bitstamp account to my KRAKEN account without destination tag (how was that even possible). Now my XRPs are in your main wallet I assume, and I would really appreciate if you could transfer it into my account so I can resume trading on your platform.

Best regards,

Damirko
member
Activity: 102
Merit: 10
I withdrew EUR (swift), after a few days it still pending so I click cancel but 3 days later the money is still not back. I want to buy bitcoin as soon as possible.
My ticket number is 250522. Thank you.
jr. member
Activity: 336
Merit: 5
Culotte Jaune Officielle
Received 2 SEPA transfers this morning, both in 24 hours. Happy with kraken, as usual
hero member
Activity: 784
Merit: 500
hay guys,

if withdraw coins, how long get paid ? instant or manual ? if manual how long ?

and what is the fee for coins withdraw ?
newbie
Activity: 8
Merit: 0
Hi,

Unfortunately I can't withdraw any currency.

Withheld (converted) is set to my balance, but there are no open/pending orders.

Plese have a look at request #243824

Thanks
newbie
Activity: 1
Merit: 0
I seem to run into an issue accessing my account and it is showing my account is temporarily disabled due to to many login attempts. I contacted customer support and was issued ticket #244594. I recently activated the two-factor authorization login and my password does not seem to be work. I attempted to reset my password but I am having trouble decryption the email that was sent for the reset. The response I received makes me wonder if the problem i am having was understood correctly. Is there currently an issue with the 2 step verification? How do I get my account re-enabled?

Thanks
M

hero member
Activity: 1276
Merit: 622
It's the difference between your time zone and UTC. So you can always convert the time to UTC.
Aaah ok, I didn't image it was such a stupid thing haha, thank you!

Quote
I'm gonna take a wild guess you're from Europe and are used to the CET time zone.
Yep, regards from Italy  Grin

Sure thing neighbor, regards from Slovenia Wink
legendary
Activity: 2576
Merit: 2880
Catalog Websites
It's the difference between your time zone and UTC. So you can always convert the time to UTC.
Aaah ok, I didn't image it was such a stupid thing haha, thank you!

Quote
I'm gonna take a wild guess you're from Europe and are used to the CET time zone.
Yep, regards from Italy  Grin
hero member
Activity: 1276
Merit: 622
I just opened an account on Kraken and I don't understand one thing, maybe it's a stupid question: I closed an order and, besides the date, there also is a "+0200", what does it mean? Example: 05-04-17 11:58:01 +0200  Huh

It's the difference between your time zone and UTC. So you can always convert the time to UTC.

I'm gonna take a wild guess you're from Europe and are used to the CET time zone. Right now CET is UTC+2 (daylight savings) and in October it switches back to UTC+1.

That's it.
legendary
Activity: 2576
Merit: 2880
Catalog Websites
I just opened an account on Kraken and I don't understand one thing, maybe it's a stupid question: I closed an order and, besides the date, there also is a "+0200", what does it mean? Example: 05-04-17 11:58:01 +0200  Huh
newbie
Activity: 27
Merit: 0
Hi everyone, I received some tainted coins from Kraken last week (29% taint) and I was wondering what Kraken's policy against tainted coins is. Is this allowed or does it pose a problem to the account holder? If yes, what are the consequences?

I'm really interested in this, since I'm buying Bitcoins locally for a small 3% fee then sell them on Kraken. Would I get in trouble if I exchange tainted BTC there?

May I request someone from Kraken support to reply to my question, please? It's very important to me. 
legendary
Activity: 1554
Merit: 1000
@Dargo

What has specifically been done in the last few weeks at Kraken HQ, to address your failed/failing support system?

The "failed/failing" characterization isn't very accurate because it makes it sound like support isn't working at all when in fact support is helping many thousands of clients every week. But we still have a backlog of tickets that is causing unacceptable delays for many clients - we are addressing this issue by hiring more support staff, improving operational efficiency, and reducing pain points so that fewer tickets are created in the first place. But it's not a magic quick fix. It takes time and we continue to grow at a very fast pace, making it take even longer to get caught up.
Thats alot of people that need 'helping'.  Huh
So help this individual understand why you dish out Kraken tokens for orders that dont get triggered? I ask, because that support you say is working, has never acknowledged or explained what went wrong, or why i cant have my $84 that i lost because of the known bugs in your engine.
So i ask for 3rd time....... why cant i have the funds your engine took from me, back? Why am i forced to use your Kraken shitcoin tokens instead?
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