[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 160.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: mtnsaa on February 08, 2017, 04:33:27 PM

I'm trying to withdraw both ETH and BTC and all my tries were unsuccessful so far, kinda basic stuff. Both got cancelled after being on hold for hours. I got their emails about the withdrawal but no link was sent to approve the transaction either. I've already contacted their support and they don't answer either.

Say what you will about Poloniex (and even Bittrex which is a very nice underestimated exchange) but in more than a year nothing like this ever happened to me at those. I'm only there just to trade Iconomi but I'll getting my business elsewhere as soon as I can if this is how they operate.

Please make a support ticket about this and PM me the ticket number so I can make sure support looks into it for you.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: HI-TEC99 on February 08, 2017, 01:50:26 PM

If you have a Fidor bank account can you make instant deposits and withdrawals to the Kraken through it? The Kraken has a Fidor bank account, and a reddit post claims deposits/withdrawals between Kraken and Fidor are instant. Can anyone confirm it please?

https://www.reddit.com/r/ethtrader/comments/4tyr95/instant_depositwithdrawal_on_kraken/

yes, you can do Fidor-Fidor transactions to transfer funds between your Fidor account and your Kraken account. It's not quite instant, but usually only takes about 5 mins or so. Also, the first time you do a transfer this way it will take much longer because there are some things we have to check manually in order to whitelist your account for these kind of transfers.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: klama98 on February 08, 2017, 12:05:01 PM

Hi guys,
Sorry I need a bit of help with kraken's "conditional close" function...
Say I want to sell all my bitcoins for USD when price is 1100, and then I want to "buy back" bitcoins when price is reaching again 1000 (assuming price will drop once USD 1000 hit).
Is it possible to do this using conditional close ?
Thanks for your precious help.

Yes, you can do this with the conditional close order. One simple way is to make the primary order a limit sell order at 1100 and make the conditional close order a limit buy at 1000.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: BitcoinPlusBus on February 08, 2017, 06:47:30 AM

Quote from: BitcoinPlusBus on January 19, 2017, 06:24:21 PM

Please consider adding BitcoinPlus [XBC] to Bittrex.We are no 200 on coinmarketcap and listed with coinpayments and cointopay.We also are listed on Poloniex,cryptopia and coinexchange.

https://bitcointalksearch.org/topic/xbc-bitcoinplus-official-thread-1066201

Is there a voting process on KRAKEN to get coins added?

We don't add coins by popular vote, but if you want to suggest a coin you would like to see us list, we do take suggestions into consideration.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: Bimbleminer on February 08, 2017, 12:34:00 AM

Quote from: Bimbleminer on January 24, 2017, 07:42:04 AM

Quote from: Dargo on January 24, 2017, 05:24:19 AM

Quote from: Bimbleminer on January 23, 2017, 11:29:00 PM

Has anyone had a response recently from Kraken support as I've been waiting more than a fortnight to get a simple money transfer completed.

So currently my deposit is being withheld for no apparent reason and this level of support is unacceptable.

I'll PM the moderator and hopefully get a more positive response.

Got your PM and alerted support to your tickets.

Credit where it's due as Dargo has escalated my case and hopefully it will be processed shortly.

I've been using Kraken for a while and it's been one of the few exchanges where I can trade sterling in any volume so this is an unfortunate delay at a time I was hoping to make use of the recently announced buying services but we'll see.

I think this issue needs addressing maybe with a statement as it appears Kraken are having major issues with Paycash GBP/USD money deposits and the service has now been suspended!

I'm still waiting for a deposit to be completed and my bank have not been able to get a response either.

So what's going on behind the scenes?

I saw recently that the Daimler group have acquired PayCash Europe is this related and causing the delays?

I'll look into this - if you have a support ticket you are waiting for a reply to, please DM me the ticket number.

mtnsaa

legendary

Activity: 1568

Merit: 1000

I'm trying to withdraw both ETH and BTC and all my tries were unsuccessful so far, kinda basic stuff. Both got cancelled after being on hold for hours. I got their emails about the withdrawal but no link was sent to approve the transaction either. I've already contacted their support and they don't answer either.

Say what you will about Poloniex (and even Bittrex which is a very nice underestimated exchange) but in more than a year nothing like this ever happened to me at those. I'm only there just to trade Iconomi but I'll getting my business elsewhere as soon as I can if this is how they operate.

HI-TEC99

legendary

Activity: 2772

Merit: 2846

If you have a Fidor bank account can you make instant deposits and withdrawals to the Kraken through it? The Kraken has a Fidor bank account, and a reddit post claims deposits/withdrawals between Kraken and Fidor are instant. Can anyone confirm it please?

https://www.reddit.com/r/ethtrader/comments/4tyr95/instant_depositwithdrawal_on_kraken/

klama98

newbie

Activity: 29

Merit: 0

Hi guys,
Sorry I need a bit of help with kraken's "conditional close" function...
Say I want to sell all my bitcoins for USD when price is 1100, and then I want to "buy back" bitcoins when price is reaching again 1000 (assuming price will drop once USD 1000 hit).
Is it possible to do this using conditional close ?
Thanks for your precious help.

stereotype

legendary

Activity: 1554

Merit: 1000

Quote from: MirkoIta on February 08, 2017, 06:56:53 AM

Quote from: stereotype on February 08, 2017, 03:14:00 AM

Re: that dump this morning......

Stay away from this exchange. Any meaningful price moves in BTC, results in refresh hangs lasting minutes. You will not be able to trade and/or get out of your position, if stops are not in place......and even then, they have a bug with some limit orders not executing.

This exchange is not fit for purpose. Avoid like the plague, until they change their engine and GUI.

I agree with you I only use Kraken to buy or sell bitcoins but never to trade. It's confortable for me only for send/receive quicky Euros with SEPA transfers.

Yep. Its great for that. And for what its worth, i rate their security, thus far. What pisses me off, is that its 2017. Their platform behaves like a certain exchange did 4 years ago.
Didnt realise the Japanese authorities wanted Krakens involvement, not for their experience......but to replicate what went wrong on the platform!

@Kraken. I dont want your offered $20 against trading fees. I just want Bitcoin exchanges to be fit for 2017, and beyond.

MirkoIta

legendary

Activity: 1667

Merit: 1008

Stoned & Stranged

Quote from: stereotype on February 08, 2017, 03:14:00 AM

Re: that dump this morning......

Stay away from this exchange. Any meaningful price moves in BTC, results in refresh hangs lasting minutes. You will not be able to trade and/or get out of your position, if stops are not in place......and even then, they have a bug with some limit orders not executing.

This exchange is not fit for purpose. Avoid like the plague, until they change their engine and GUI.

I agree with you I only use Kraken to buy or sell bitcoins but never to trade. It's confortable for me only for send/receive quicky Euros with SEPA transfers.

BitcoinPlusBus

legendary

Activity: 1484

Merit: 1032

Quote from: BitcoinPlusBus on January 19, 2017, 06:24:21 PM

Please consider adding BitcoinPlus [XBC] to Bittrex.We are no 200 on coinmarketcap and listed with coinpayments and cointopay.We also are listed on Poloniex,cryptopia and coinexchange.

https://bitcointalksearch.org/topic/xbc-bitcoinplus-official-thread-1066201

Is there a voting process on KRAKEN to get coins added?

stereotype

legendary

Activity: 1554

Merit: 1000

Re: that dump this morning......

Stay away from this exchange. Any meaningful price moves in BTC, results in refresh hangs lasting minutes. You will not be able to trade and/or get out of your position, if stops are not in place......and even then, they have a bug with some limit orders not executing.

This exchange is not fit for purpose. Avoid like the plague, until they change their engine and GUI.

Bimbleminer

newbie

Activity: 7

Merit: 0

Quote from: Bimbleminer on January 24, 2017, 07:42:04 AM

Quote from: Dargo on January 24, 2017, 05:24:19 AM

Quote from: Bimbleminer on January 23, 2017, 11:29:00 PM

Has anyone had a response recently from Kraken support as I've been waiting more than a fortnight to get a simple money transfer completed.

So currently my deposit is being withheld for no apparent reason and this level of support is unacceptable.

I'll PM the moderator and hopefully get a more positive response.

Got your PM and alerted support to your tickets.

Credit where it's due as Dargo has escalated my case and hopefully it will be processed shortly.

I've been using Kraken for a while and it's been one of the few exchanges where I can trade sterling in any volume so this is an unfortunate delay at a time I was hoping to make use of the recently announced buying services but we'll see.

I think this issue needs addressing maybe with a statement as it appears Kraken are having major issues with Paycash GBP/USD money deposits and the service has now been suspended!

I'm still waiting for a deposit to be completed and my bank have not been able to get a response either.

So what's going on behind the scenes?

I saw recently that the Daimler group have acquired PayCash Europe is this related and causing the delays?

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: romantic1 on January 31, 2017, 07:07:07 AM

Hello,
My daily deposit limit is 25000$, If yesterday at 14:00 my 24000$ deposit arrived and then today at 13:00 my 23000$ deposit arrive, will I exceed my daily limit ? Sometimes I want to deposit much money to buy bitcoin but I can not control what time they arrive.
Best regards,
I sent this email to support 7 days ago but still no answer.
I ask this question because of this:
"Don't exceed your daily or monthly funding limits. If you exceed the limits, your account will be frozen until you get verified for higher limits, or until the funds are returned to you."

The funding limit works on a 24 hour rolling window, so for two deposits arriving < 24 hours apart and totaling more than your limit, the second deposit will be held. If it's just an isolated incident we can in some cases credit the deposit, so we try to be a bit flexible, though you should create a support ticket about it. We understand that you don't have control over the time when bank deposits land in your account and we need to make the system a little friendlier to this. But clients should also understand that the daily limit isn't intended as a limit that you can max out for several days in a row on a regular basis. If you find yourself needing to do this, it means that you need a higher tier with higher limits.

romantic1

member

Activity: 102

Merit: 10

Hello,
My daily deposit limit is 25000$, If yesterday at 14:00 my 24000$ deposit arrived and then today at 13:00 my 23000$ deposit arrive, will I exceed my daily limit ? Sometimes I want to deposit much money to buy bitcoin but I can not control what time they arrive.
Best regards,
I sent this email to support 7 days ago but still no answer.
I ask this question because of this:
"Don't exceed your daily or monthly funding limits. If you exceed the limits, your account will be frozen until you get verified for higher limits, or until the funds are returned to you."

macsga

legendary

Activity: 1484

Merit: 1002

Strange, yet attractive.

Quote from: Dargo on January 27, 2017, 06:19:13 PM

I'm not sure what Greek authorities would require for this. So far as I know we don't have any kind of official document for this, but if you contact support we could probably write something up for you. Of course the assets would only be "known" under Kraken's KYC after you transfer them to us.

Thanks Dargo.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: macsga on January 27, 2017, 03:54:57 PM

Quote from: Millionero on January 27, 2017, 03:36:48 PM

He needs to prove that his coins have already been subject to aml/kyc.
Which they have, because Kraken does aml/kyc.
He just needs to prove it, and to do so he needs documentation from Kraken.
That's why he asks, "Is Kraken able to provide an AML/KYC information sheet?"
Macsga is Greek, and must prove his coins are known under kyc/aml, not hidden.
He explained that. He's not asking you what he needs under tax law, he's telling you exactly what he needs and wants to know that you can provide it.

Thanks for clarifying this Millionero, that's exactly what I'm asking. We're bound to several awkward regulations afaic tax here in Greece the last 8y with the last one being to "Reveal hidden wealth". That includes silver/gold coins, paintings, horses(!) etc. So I really wonder If I sell 2-3 coins at Kraken and then transfer the money to my bank account, if it'll backfire at me. If so, I really don't want to do it. Undecided

I'm not sure what Greek authorities would require for this. So far as I know we don't have any kind of official document for this, but if you contact support we could probably write something up for you. Of course the assets would only be "known" under Kraken's KYC after you transfer them to us.

macsga

legendary

Activity: 1484

Merit: 1002

Strange, yet attractive.

Quote from: Millionero on January 27, 2017, 03:36:48 PM

He needs to prove that his coins have already been subject to aml/kyc.
Which they have, because Kraken does aml/kyc.
He just needs to prove it, and to do so he needs documentation from Kraken.
That's why he asks, "Is Kraken able to provide an AML/KYC information sheet?"
Macsga is Greek, and must prove his coins are known under kyc/aml, not hidden.
He explained that. He's not asking you what he needs under tax law, he's telling you exactly what he needs and wants to know that you can provide it.

Thanks for clarifying this Millionero, that's exactly what I'm asking. We're bound to several awkward regulations afaic tax here in Greece the last 8y with the last one being to "Reveal hidden wealth". That includes silver/gold coins, paintings, horses(!) etc. So I really wonder If I sell 2-3 coins at Kraken and then transfer the money to my bank account, if it'll backfire at me. If so, I really don't want to do it. Undecided

Millionero

sr. member

Activity: 807

Merit: 423

He needs to prove that his coins have already been subject to aml/kyc.
Which they have, because Kraken does aml/kyc.
He just needs to prove it, and to do so he needs documentation from Kraken.
That's why he asks, "Is Kraken able to provide an AML/KYC information sheet?"
Macsga is Greek, and must prove his coins are known under kyc/aml, not hidden.
He explained that. He's not asking you what he needs under tax law, he's telling you exactly what he needs and wants to know that you can provide it.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: macsga on January 27, 2017, 01:39:37 PM

@Dargo: Excuse my ignorance here, or if this is already been addressed and answered before. Is Kraken able to provide an AML/KYC information sheet when a user is selling his mined BTC/Altcoins and withdraws the equivalent money to his bank account? ie: say I mined 8 BTCs all these years and I want to cash out some of those. In Germany there's a legislation that BTC is considered "Private Money" with a specific direction that "if you hold your coins for more than a year, then you're not obliged to pay tax", but in other countries say (ie: in Greece) there's a directive that this is "hidden wealth" and you might get a fine if you don't provide an AML/KYC.

Thanks in advance for your answer.

Are you asking if we provide information on the tax implications of selling bitcoin in various countries? If so, the answer is no.

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