We can understand your frustration and thank you for bringing it to our attention.
I've messaged you 1-on-1 so we can resolve your issue.
I confirm that kraken.austin works for Kraken. kraken.austin will be helping Yunus and I to represent Kraken on bitcointalk.
I'm sorry we didn't reply about the minimum order issue back when it was first asked about. I think there was a miscommunication between Yunus and I about which one of us was going to follow up on it. We are looking into it and I'll post something more when I have more information.
Problem kind of solved:
Austin told me, that it is possible to change the quote currency.
So instead of placing an order of 0.005BTC, you place an order about 1€ ~= 0.005BTC .
It seems that 0.01BTC is the minimum with BTC, but 1€ is the minimum with EUR.
Why are you not able to set a minimum for everything? So just make a minimum of 0.001BTC for all pairs (all pairs with btc). Or make just the minimum of 1€.
But two different minimum for the same pair are not good I think.
I think it's a great feature Kraken offers in letting you choose the volume currency. But it does create issues for setting order minimums and there are pros and cons with the different options. I'm looking into this and will get back to you once I have better understanding of the pros and cons and what the best solution might be.