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Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 206. (Read 628889 times)

legendary
Activity: 1820
Merit: 1000
Hi, everyone else having problems with Kraken bitcoin withdrawals staying in state 'pending' and not going through?

Saw a few posts on reddit saying the same thing, one of the users talked with support and Kraken acknowledged there is an issue currently.

The issue with bitcoin funding should be resolved now. If you chose to cancel the withdrawal it will cancel and you will need to resend. But otherwise all funding should go through, so let us know if you still have a bitcoin deposit that isn't credited to your account or a bitcoin withdrawal that is stuck pending.
legendary
Activity: 2226
Merit: 1052
Hi, everyone else having problems with Kraken bitcoin withdrawals staying in state 'pending' and not going through?

Saw a few posts on reddit saying the same thing, one of the users talked with support and Kraken acknowledged there is an issue currently.

This is a common problem for almost all real time exchanges. Though they are good for day trading, for quick withdrawal to bank account direct trading exchanges serve better.
legendary
Activity: 1428
Merit: 1000
https://www.bitworks.io
Hi, everyone else having problems with Kraken bitcoin withdrawals staying in state 'pending' and not going through?

Saw a few posts on reddit saying the same thing, one of the users talked with support and Kraken acknowledged there is an issue currently.
newbie
Activity: 8
Merit: 0
Hi, everyone else having problems with Kraken bitcoin withdrawals staying in state 'pending' and not going through?
legendary
Activity: 3248
Merit: 1070
i can't find it on your website under faq, but what is the maximum leverage? in the example it talk about 5:1 is that the maximum?

3:1 -- at least for my account (Germany, tier4).

so i presume that with tier 5 it will raise to 5:1? otherwise why talking about it in the example when it's not possible even with the highest level...

3:1 is currently the highest available leverage for both tier 3 and tier 4. However, we are still in the beta phase of the margin release and higher levels of leverage will be available later.

i see that you have raised it now to 20:1, this is was a good move, it is more in line with others exchanges
hero member
Activity: 658
Merit: 1003
Hello,

Im Tier 4 on Kraken and I only can say that the platform, support and market are awesome. Always I had a problem, support helps me. The last one was to pay my tax, I need my history record of transactions and deposit + withdrawals and in less of one week, they have my .csv and we have a new tool in kraken website https://www.kraken.com/u/history/export this is a fantastic job.

Thanks Kraken !  Grin
full member
Activity: 132
Merit: 100
So far we haven't been able to reproduce this issue. What error message are you seeing - is it the "Margin allowance exceeded" message, or something else?
"Insufficient Funds"

OK, thanks - the "Insufficient Funds" message means that the system thinks you don't have sufficient balance in marginable currencies (BTC, EUR, USD) to cover the initial margin requirement of the order. So if there's an issue, it sounds like the system may not be accounting for the overall initial margin required for long and short orders. I'll make sure the devs look into this if they aren't already.


Yes, that could be true: the system calculates the required margin by adding up all positions and open orders. But since the orders could cancel open positions, such a summing seems not to be correct.


The system does calculate the required margin by adding up all positions and unfilled orders (both buy and sell). The reason is to avoid "fake" orders on the book that can't be taken because they aren't backed by anything. If you have 10 BTC in your account, you can put in a leveraged buy order for 30 BTC at 3:1 leverage. But if you are also allowed to put in a leveraged sell order for 30 BTC at 3:1 leverage and the buy order is later filled, then you now have a fake 30 BTC sell order on the book that isn't backed by anything. And you could iterate this process to create more fake orders.
The sell order is not unbacked but backed by the long position of 30BTC. E.g. the buy order is accepted, the user is 30BTC long and can put a 30BTC sell order. The same is true when the sell order is accepted, where he can then open a 30BTC long order. So why not allow both orders to be placed?

I'm not sure I'd say the short order is "backed" by the long position, but since the short order could only be used to close the long position, it may be unnecessary to require additional margin for it. So I see your question and am checking to see about the possibility of allowing it.  

Quote

This would not be possible to be iterated, since 2x 30BTC long and 2x 30BTC sell orders make no sense, it would add to 60BTC instead of 30BTC.

Agreed - you couldn't iterate this to get an order larger than 30 BTC. I realized this after posting, but was away from the keyboard and couldn't correct it.

Great you look into it. Here is a fresh example from a second ago to show that it is currently inconsistent: order sequence counts, but it should not
- I am 5BTC short
- I have 25BTC open short orders
- I can place another 5BTC short order, I can also place a 30BTC long order
- If I place the 5BTC short order before the 30BTC long order, it goes through
- If I place the 30BT long order first, I cannot place the 5BTC short order anymore. I then need to cancel the 30BTC long order, place the short order and replace the long order.

edit: another feature request: let users close their positions with their balances. For example, someone is 10BTC short, sends 10 BTC to kraken and has then the option to close his position with his balance.
legendary
Activity: 1820
Merit: 1000
Are all Gox accounts now automatically transferred to Kraken since they are now handling the claims process?


No - there will never be any transfer of Gox accounts to Kraken. We are only assisting with the claims process and the distribution of remaining assets. For those who do their payout with Kraken, there will be a transfer of funds to creditor's kraken accounts. 
legendary
Activity: 1820
Merit: 1000
The prosecutor for massachusetts, who went against ken slaugther of activemining, was informed ahead of time about that the claims have to be done in time and he promised to fast go after that.

So can you say something about that? I know you arent allowed to spread confidential data but i think it should not be confidential if the activemining coins were claimed now.

By the way... how long until these claims get filled?

We can't release any information about who has filed a claim. The timeline for payout of claims is entirely up to the trustee, not something we have control over. For the trustee, it probably depends on how many claims they receive, how many offline claims (since those take longer), how many conflicting claims they have to sort out (i.e. more than one person claiming the same account), etc. Payouts should happen before the end of the year, but it's hard to say much more than that at this point. Hopefully the trustee will give some kind of update later that includes some kind of estimate.
legendary
Activity: 1820
Merit: 1000
So far we haven't been able to reproduce this issue. What error message are you seeing - is it the "Margin allowance exceeded" message, or something else?
"Insufficient Funds"

OK, thanks - the "Insufficient Funds" message means that the system thinks you don't have sufficient balance in marginable currencies (BTC, EUR, USD) to cover the initial margin requirement of the order. So if there's an issue, it sounds like the system may not be accounting for the overall initial margin required for long and short orders. I'll make sure the devs look into this if they aren't already.


Yes, that could be true: the system calculates the required margin by adding up all positions and open orders. But since the orders could cancel open positions, such a summing seems not to be correct.


The system does calculate the required margin by adding up all positions and unfilled orders (both buy and sell). The reason is to avoid "fake" orders on the book that can't be taken because they aren't backed by anything. If you have 10 BTC in your account, you can put in a leveraged buy order for 30 BTC at 3:1 leverage. But if you are also allowed to put in a leveraged sell order for 30 BTC at 3:1 leverage and the buy order is later filled, then you now have a fake 30 BTC sell order on the book that isn't backed by anything. And you could iterate this process to create more fake orders.
The sell order is not unbacked but backed by the long position of 30BTC. E.g. the buy order is accepted, the user is 30BTC long and can put a 30BTC sell order. The same is true when the sell order is accepted, where he can then open a 30BTC long order. So why not allow both orders to be placed?

I'm not sure I'd say the short order is "backed" by the long position, but since the short order could only be used to close the long position, it may be unnecessary to require additional margin for it. So I see your question and am checking to see about the possibility of allowing it. 

Quote

This would not be possible to be iterated, since 2x 30BTC long and 2x 30BTC sell orders make no sense, it would add to 60BTC instead of 30BTC.

Agreed - you couldn't iterate this to get an order larger than 30 BTC. I realized this after posting, but was away from the keyboard and couldn't correct it.
legendary
Activity: 1001
Merit: 1005
Are all Gox accounts now automatically transferred to Kraken since they are now handling the claims process?
legendary
Activity: 2674
Merit: 1083
Legendary Escrow Service - Tip Jar in Profile
The prosecutor for massachusetts, who went against ken slaugther of activemining, was informed ahead of time about that the claims have to be done in time and he promised to fast go after that.

So can you say something about that? I know you arent allowed to spread confidential data but i think it should not be confidential if the activemining coins were claimed now.

By the way... how long until these claims get filled?
full member
Activity: 132
Merit: 100
So far we haven't been able to reproduce this issue. What error message are you seeing - is it the "Margin allowance exceeded" message, or something else?
"Insufficient Funds"

OK, thanks - the "Insufficient Funds" message means that the system thinks you don't have sufficient balance in marginable currencies (BTC, EUR, USD) to cover the initial margin requirement of the order. So if there's an issue, it sounds like the system may not be accounting for the overall initial margin required for long and short orders. I'll make sure the devs look into this if they aren't already.


Yes, that could be true: the system calculates the required margin by adding up all positions and open orders. But since the orders could cancel open positions, such a summing seems not to be correct.


The system does calculate the required margin by adding up all positions and unfilled orders (both buy and sell). The reason is to avoid "fake" orders on the book that can't be taken because they aren't backed by anything. If you have 10 BTC in your account, you can put in a leveraged buy order for 30 BTC at 3:1 leverage. But if you are also allowed to put in a leveraged sell order for 30 BTC at 3:1 leverage and the buy order is later filled, then you now have a fake 30 BTC sell order on the book that isn't backed by anything. And you could iterate this process to create more fake orders.

The sell order is not unbacked but backed by the long position of 30BTC. E.g. the buy order is accepted, the user is 30BTC long and can put a 30BTC sell order. The same is true when the sell order is accepted, where he can then open a 30BTC long order. So why not allow both orders to be placed? This would not be possible to be iterated, since 2x 30BTC long and 2x 30BTC sell orders make no sense, it would add to 60BTC instead of 30BTC.
legendary
Activity: 1820
Merit: 1000
i can't find it on your website under faq, but what is the maximum leverage? in the example it talk about 5:1 is that the maximum?

3:1 -- at least for my account (Germany, tier4).

so i presume that with tier 5 it will raise to 5:1? otherwise why talking about it in the example when it's not possible even with the highest level...

3:1 is currently the highest available leverage for both tier 3 and tier 4. However, we are still in the beta phase of the margin release and higher levels of leverage will be available later.
legendary
Activity: 1820
Merit: 1000
So far we haven't been able to reproduce this issue. What error message are you seeing - is it the "Margin allowance exceeded" message, or something else?
"Insufficient Funds"

OK, thanks - the "Insufficient Funds" message means that the system thinks you don't have sufficient balance in marginable currencies (BTC, EUR, USD) to cover the initial margin requirement of the order. So if there's an issue, it sounds like the system may not be accounting for the overall initial margin required for long and short orders. I'll make sure the devs look into this if they aren't already.


Yes, that could be true: the system calculates the required margin by adding up all positions and open orders. But since the orders could cancel open positions, such a summing seems not to be correct.


The system does calculate the required margin by adding up all positions and unfilled orders (both buy and sell). The reason is to avoid "fake" orders on the book that can't be taken because they aren't backed by anything. If you have 10 BTC in your account, you can put in a leveraged buy order for 30 BTC at 3:1 leverage. But if you are also allowed to put in a leveraged sell order for 30 BTC at 3:1 leverage and the buy order is later filled, then you now have a fake 30 BTC sell order on the book that isn't backed by anything. And you could iterate this process to create more fake orders.
legendary
Activity: 3248
Merit: 1070
i can't find it on your website under faq, but what is the maximum leverage? in the example it talk about 5:1 is that the maximum?

3:1 -- at least for my account (Germany, tier4).

so i presume that with tier 5 it will raise to 5:1? otherwise why talking about it in the example when it's not possible even with the highest level...
full member
Activity: 132
Merit: 100
i can't find it on your website under faq, but what is the maximum leverage? in the example it talk about 5:1 is that the maximum?

3:1 -- at least for my account (Germany, tier4).
full member
Activity: 132
Merit: 100
So far we haven't been able to reproduce this issue. What error message are you seeing - is it the "Margin allowance exceeded" message, or something else?
"Insufficient Funds"

OK, thanks - the "Insufficient Funds" message means that the system thinks you don't have sufficient balance in marginable currencies (BTC, EUR, USD) to cover the initial margin requirement of the order. So if there's an issue, it sounds like the system may not be accounting for the overall initial margin required for long and short orders. I'll make sure the devs look into this if they aren't already.


Yes, that could be true: the system calculates the required margin by adding up all positions and open orders. But since the orders could cancel open positions, such a summing seems not to be correct.

Example:
I am 20BTC long and have 20BTC more long orders. I am able to put yet another 5BTC long order. But if I put a 20BTC short order (to cancel my position), I am not allowed to put another 5BTC long order in the book.

A second explanation would be that the liquidity pool was full in t1 but empty in t2 and "Insufficient funds" emant the liquidity pool is empty.

A third explanation would be that the liquidity pool is not separated into BTC and €, but rather treated as one pool of liquidity.
legendary
Activity: 3248
Merit: 1070
i can't find it on your website under faq, but what is the maximum leverage? in the example it talk about 5:1 is that the maximum?
legendary
Activity: 1820
Merit: 1000
So far we haven't been able to reproduce this issue. What error message are you seeing - is it the "Margin allowance exceeded" message, or something else?
"Insufficient Funds"

OK, thanks - the "Insufficient Funds" message means that the system thinks you don't have sufficient balance in marginable currencies (BTC, EUR, USD) to cover the initial margin requirement of the order. So if there's an issue, it sounds like the system may not be accounting for the overall initial margin required for long and short orders. I'll make sure the devs look into this if they aren't already.





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