Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 222. (Read 628889 times)

Hi,
that would be awesome. I have just asked you via ticket 10 mins ago if you can pass the lower fees to my girlfriend, through which I would be forced to deposit. I will add IBAN, SWIFT and email to my personal banker. Let they definitely ask them.

I also already asked Fidor if they can open me a personal account. I do not mind to stop in Munchen when I will be back in Europe. This is fucking annoying that I can not do with my money what I want.

Now I am really pissed off. Nothing persuades me more to buy even more Bitcoins than this bullshit. Money is defined as money, that it can be used as money. If I can not spend my EUR as I wish, it is no more money. (Not to mention that banker of my corporate account sent me today email that the bank imposes from now negative interest rate -0.2% on balances over 500,000 Eur, so I can spend now Christmas on forex.)

Hi Atdhe,

Thanks for sharing this message with us. Could you create a support ticket and tell us what your bank's name and BIC are and what your IBAN is ? If we have the information, we will talk to our bank Fidor and suggest that Fidor contacts your Austrian bank.  Thanks in advance!

Thanks!

Another successful withdrawal over SEPA. I withdrew yesterday at 20.30PM and today was money already on my bank account.  So altogether it takes about 18 hours. Approvals from happy costumer.

My Austrian bank just threaten me, that I can no more deposit into Kraken, otherwise they will close my account.


I will not argue with them of course (even when it is nonsense, their TOS have nothing about bitcoin or cryptocurrencies. I am just curious where this might lead. Plus: what should I do. Probably open an account at Fidor.

This is just tip of the iceberg, I suspect. I moved like 50K, so they spotted something they have to ask about.

Here is an announcement for everyone with active XRP deposit addresses:

We have upgraded to a new gateway for XRP payments. The new gateway uses a new wallet system and should make XRP deposits and withdrawals much more reliable in the future. 

Before making your next deposit, please log into your account and go to Funding -> Deposit -> Ripple. Generate a new address for making deposits. You will be given a deposit address and a destination tag. Be sure to include the destination tag in your payment (most wallets will require you to input the destination tag since we have a flag set to require it).

Here is some good documentation on sending payments with the destination tag in the official ripple client: https://ripple.com/knowledge_center/sending-currency/

You will notice that your old deposit addresses without destination tags are set to expire in 4 days. Funds sent to this addresses won't get lost but will have a long delay before they are credited to your account.

Withdrawals are also available through the new gateway. If you still have a pending deposit or withdrawal made on the old system, please contact the support agent assisting you for an update. If you haven’t created a support request about the case, please do so.

We are very sorry for the difficulties with XRP payments that some of you have experienced in recent weeks. We understand that the situation has not been acceptable and we are working hard to get everything running smoothly.

When I talk about our XRP gateway, I'm just referring to our gateway for processing XRP payments, not an "IOU" gateway for transferring other currencies or assets through the Ripple network. It gets confusing, and I should be more careful talking about it, because when people ask us, "Are you going to become a ripple gateway?" they are asking if we are going to become a payment gateway for non-XRP assets (and thus start issuing/accepting IOUs in the given asset).

We have an XRP-only payment gateway for sending and receiving XRP transfers. We do not have a "ripple gateway" in the broader sense that allows transfers of non-XRP assets. This is planned for the future, but not yet available. Same goes for stellar/STR. 

Replace Ripple with Stellar and then we are talking. The arguments for Stellar over Ripple are considerable- even taking into account that Stellar is essentially T-6 months behind Ripple at present.

@ Dargo:
you are talking about a gateway.
Does it mean Kraken will be a real Ripple Gateway soon? So we can trade KrakenEUR with BitstampUSD for instance?

Multiple Choice:  Professionalism?
A: Notify users IN ADVANCE that if they depo or withdraw, their funds will be inaccessible INDEFINATELY.
B: Give users flashbacks to Nam/Gox by informing them, only after fact, that their funds will be inaccessible for the indefinite future. 

Hint: the answer is not B.

Agreed - I don't have an ETA for this though, sorry.

Update on XRP deposits and withdrawals

The new XRP gateway is now online for deposits only. If you are trading XRP, please log into your account and go to Funding > Deposit > Ripple. Generate a new address for making deposits. You will be given a deposit address and a destination tag. Be sure to include the destination tag in your payment (most wallets will require you to input the destination tag since we have a flag set to require it). Here is some good documentation on sending payments with the destination tag in the official ripple client:

https://ripple.com/knowledge_center/sending-currency/

You will notice that your old deposit addresses without destination tags are set to expire. These addresses are deprecated, meaning you should not use them any longer, because funds sent to these addresses will have a long delay before they are credited to your account.

Note that XRP withdrawals are not yet available since we still have to migrate funds to the new wallet system. We are working to get withdrawals online as soon as possible. Your patience is appreciated - we are nearly back on our feet with XRP payments and they should go much more smoothly in the future. 

See the previous announcement below for further information. 

When is Kraken going to become a Stellar gateway - ie. where you can transfer BTC to Stellar in the same way that you can transfer BTC to Ripple with Bitstamp? Now that would be an excellent addition.

The connection issue should be resolved now. The issue was improper load balancing, so not all clients were affected. Sorry for interruption in service!

Yes - we are working on it. 

site is currently down

Update on XRP deposits and withdrawals

We are currently in the process of migrating to a new XRP gateway. The new gateway will use a new wallet system and should be much more reliable, but it makes the migration more difficult because special code has to be written to migrate funds from the old wallet system to the new one.

Deposits: Currently deposits to the old gateway that are sent without a memo are working smoothly. But deposits sent with a memo are delayed. Note that some services will include a memo even if you don't create one. So "I didn't send a memo" isn't a reliable indicator that a memo wasn't sent. Once the new gateway goes online, clients should create a new deposit address (it will be a deposit address + destination tag similar to how deposits work for stellar). The new gateway will process "memo" deposits promptly. Old deposit addresses will become "deprecated," meaning that payments sent to these addresses will still be credited to your account, but they will be delayed (regardless of whether they were sent with a memo or not). The new gateway should be online early next week - it will be announced here and elsewhere. 

Withdrawals: Currently withdrawals result in transactions that have to be failed because they are unfunded (because the hot wallet system in the old gateway isn't working correctly). Withdrawals will not be available immediately once the new payment gateway goes online, because there will still be the necessary step of migrating funds from the old wallet system to the new wallet system. So withdrawals in the new gateway will be available sometime after deposits - hopefully within a few days. But as with all technical projects, we could have further unexpected delays. We are also heading into a major holiday period next week. Hopefully this won't impact the timeline, but it could.

We apologize to all our clients trading XRP. We understand that the situation is not acceptable and we are working to get everything running smoothly. Our payment gateways and wallet systems are designed so that it is very hard for anyone, even our developers, to implement manual or temporary fixes that bypass the existing systems. This was done for security reasons, but in a situation like this it unfortunately means longer delays with transactions, because we essentially have to rebuild systems in order to implement the necessary changes and don't have the option of temporary fixes to keep things moving in the meantime.

Yeh 2 weeks already...

Also XRP deposit doesn't work 

You should warn customers about your issue with XRP.

just thought i'd pop in and say i've had yet another fine and smoothe transaction with kkn. thanks for a great service particularly to Yunus.

No, not everything looks fine. Your XRP withdrawals still don't work.