[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 26.

CryptoTeng

member

Activity: 167

Merit: 15

as Kraken obviously is just trying to ignore this, again the reminder...

Quote from: latoxine34 on March 08, 2018, 01:47:13 AM

Quote from: CryptoTeng on March 08, 2018, 12:02:39 AM

still waiting for your answer Kraken...

Quote from: CryptoTeng on March 06, 2018, 05:36:37 PM

Quote from: anatol1987 on March 06, 2018, 06:51:42 AM

Today I made a Profit take order including a conditional close with stop loss order for ZEC/EUR and it was not triggered despite the price going way below

Can somebody advise the reasons ?

Ahhhhh, the problem is still not solved then. As expected as Kraken was not giving any answer about this.

@anatol1987 : If you look back a few pages, you will see that we have been asking Kraken to explain this issue, and also explain how customers are to distinguish between "fake" pikes and "real" pikes. In the end you will probably get a few Kraken fee credits if you keep nagging l;long enough, but then you will be answered with a bunch of silence from Kraken.

so, again... to ALL Kraken customers. Be advised Kraken is still manipulating its markets. Either by showing fake trades/OHCL data, or by neglecting to solve this problem which has been going on since at least spring 2017 (thus last year)

@ Kraken-Septimus(-crime)

We are still waiting for answers to the questions posed in this thread. Please scroll back a few pages and you will find them. Furthermore, we are still waiting for your apology for lying to us and everybody else about this issue a few pages back. Anatol's post clearly shows again that you have not gotten to the bottom of this issue even though you posted that it was solved.

Maybe we can quote it until they answer an do something, after 1000 pages it could have an impact.

maybe the new member of the team (augustus) can (or better say: ...is willing to...) answer this? And please don't start lying like your colleague Septimus

Btw, does Septimus really need help to post replies such as, please open a ticket and escalate?

kraken-augustus

newbie

Activity: 21

Merit: 0

Quote from: markd on March 08, 2018, 05:54:32 AM

Hi Kraken, I have a question about the withdrawal information my bank receives when I initiate a SEPA withdrawal to them from Kraken. My bank has told me multiple times that they don't see where the money comes from.

All the banks I used to withdraw EUR from Kraken told me the same thing and some closed my account because of this. Is there a way that you guys could address this and like mention in the withdrawal details that the money comes from my account and add my name in there?

If my name could appear there, then that would be perfect. Please let me know, since this is a very important issue for me and many others I believe.

Like let's take this example:

Initiator's bank reference: 5xxxxxx6

Orderer's reference: NOTPROVIDED.

***QUESTIONS***

1. Could I somehow add my name to the "Initiator's bank reference" field?
2. Also for the "Orderer's reference" field, can I add a message like "hey, it's me mark".

Please let me know since this may help prevent closing my bank account.

Hello markd I understand that this can be a problem with your bank. Why don't you let one of our agents help you with that? Follow the link provided by Kraken-Septimus (see below) and a specialist will assist you.

Quote from: Kraken-Septimus on March 06, 2018, 08:17:38 AM

Could you please open a ticket here and escalate that ticket using /forms/2VolutBY6HBGJRRA3]this form? Please describe in as much detail as possible what had happened. Thank you for letting us know about this.

markd

newbie

Activity: 27

Merit: 0

Hi Kraken, I have a question about the withdrawal information my bank receives when I initiate a SEPA withdrawal to them from Kraken. My bank has told me multiple times that they don't see where the money comes from.

All the banks I used to withdraw EUR from Kraken told me the same thing and some closed my account because of this. Is there a way that you guys could address this and like mention in the withdrawal details that the money comes from my account and add my name in there?

If my name could appear there, then that would be perfect. Please let me know, since this is a very important issue for me and many others I believe.

Like let's take this example:

Initiator's bank reference: 5xxxxxx6

Orderer's reference: NOTPROVIDED.

***QUESTIONS***

1. Could I somehow add my name to the "Initiator's bank reference" field?
2. Also for the "Orderer's reference" field, can I add a message like "hey, it's me mark".

Please let me know since this may help prevent closing my bank account.

kraken-augustus

newbie

Activity: 21

Merit: 0

Quote from: wickedgoodtrader on March 07, 2018, 07:39:16 PM

Today out of nowhere I started getting an error in my API (The API returned an error: EGeneral: Temporary lockout)

I know this is supposed to be caused by too many API calls and unlock after 15 minutes. First I am not doing too many calls, and 2nd it isn't ever unlocking. Are there any reports of other people having issues? What could be causing this and or what can fix it?

That's odd wickedgoodtrader, why don't you let our agents take care of it? If you follow the links provided by kraken-septimus below we will be able to assist you

Quote from: Kraken-Septimus on March 06, 2018, 08:17:38 AM

Could you please open a ticket here and escalate that ticket using /forms/2VolutBY6HBGJRRA3]this form? Please describe in as much detail as possible what had happened. Thank you for letting us know about this.

latoxine34

newbie

Activity: 98

Merit: 0

Quote from: CryptoTeng on March 08, 2018, 12:02:39 AM

still waiting for your answer Kraken...

Quote from: CryptoTeng on March 06, 2018, 05:36:37 PM

Quote from: anatol1987 on March 06, 2018, 06:51:42 AM

Today I made a Profit take order including a conditional close with stop loss order for ZEC/EUR and it was not triggered despite the price going way below

Can somebody advise the reasons ?

Ahhhhh, the problem is still not solved then. As expected as Kraken was not giving any answer about this.

@anatol1987 : If you look back a few pages, you will see that we have been asking Kraken to explain this issue, and also explain how customers are to distinguish between "fake" pikes and "real" pikes. In the end you will probably get a few Kraken fee credits if you keep nagging l;long enough, but then you will be answered with a bunch of silence from Kraken.

so, again... to ALL Kraken customers. Be advised Kraken is still manipulating its markets. Either by showing fake trades/OHCL data, or by neglecting to solve this problem which has been going on since at least spring 2017 (thus last year)

@ Kraken-Septimus(-crime)

We are still waiting for answers to the questions posed in this thread. Please scroll back a few pages and you will find them. Furthermore, we are still waiting for your apology for lying to us and everybody else about this issue a few pages back. Anatol's post clearly shows again that you have not gotten to the bottom of this issue even though you posted that it was solved.

Maybe we can quote it until they answer an do something, after 1000 pages it could have an impact.

CryptoTeng

member

Activity: 167

Merit: 15

still waiting for your answer Kraken...

Quote from: CryptoTeng on March 06, 2018, 05:36:37 PM

Quote from: anatol1987 on March 06, 2018, 06:51:42 AM

Today I made a Profit take order including a conditional close with stop loss order for ZEC/EUR and it was not triggered despite the price going way below

Can somebody advise the reasons ?

Ahhhhh, the problem is still not solved then. As expected as Kraken was not giving any answer about this.

@anatol1987 : If you look back a few pages, you will see that we have been asking Kraken to explain this issue, and also explain how customers are to distinguish between "fake" pikes and "real" pikes. In the end you will probably get a few Kraken fee credits if you keep nagging l;long enough, but then you will be answered with a bunch of silence from Kraken.

so, again... to ALL Kraken customers. Be advised Kraken is still manipulating its markets. Either by showing fake trades/OHCL data, or by neglecting to solve this problem which has been going on since at least spring 2017 (thus last year)

@ Kraken-Septimus(-crime)

We are still waiting for answers to the questions posed in this thread. Please scroll back a few pages and you will find them. Furthermore, we are still waiting for your apology for lying to us and everybody else about this issue a few pages back. Anatol's post clearly shows again that you have not gotten to the bottom of this issue even though you posted that it was solved.

wickedgoodtrader

full member

Activity: 220

Merit: 100

Today out of nowhere I started getting an error in my API (The API returned an error: EGeneral: Temporary lockout)

I know this is supposed to be caused by too many API calls and unlock after 15 minutes. First I am not doing too many calls, and 2nd it isn't ever unlocking. Are there any reports of other people having issues? What could be causing this and or what can fix it?

Kraken-Septimus

full member

Activity: 338

Merit: 101

https://support.kraken.com

If you use our bank partner in Japan to fund your Kraken account with anything but CAD, your funding instructions will be changing soon.

We currently have a team devoted to cultivating new bank partnerships and expect to start seeing the fruits of this effort soon with new bank funding options coming online. For our clients residing outside Japan who have been using our bank partner in Japan, we expect to announce a replacement option for you soon, and will let you know if there will be any interruption in service.

Please be aware that deposits sent using the old instructions must arrive no later than 11:59 pm on March 20 Japan time (deposits arriving after this time will be returned). Withdrawals will need to be requested no later than 12:00 pm on March 27 or they will remain in your Kraken account.

If you have any questions about these changes please let us know.

kraken-augustus

newbie

Activity: 21

Merit: 0

Quote from: latoxine34 on March 07, 2018, 12:34:27 PM

AAAAAAnnd here we go for the return of the error 502:bad gateway. Angry

Hi latoxine34. It was a temporary issue that has been resolved. Thanks for letting us now!

latoxine34

newbie

Activity: 98

Merit: 0

AAAAAAnnd here we go for the return of the error 502:bad gateway. Angry

kraken-augustus

newbie

Activity: 21

Merit: 0

Quote from: graymatter on March 06, 2018, 10:05:22 PM

Kraken has denied me access to my account for almost 2 months now.

First it was randomly locked and i was told i needed to provide verification in order to have it unlocked. I provided the information as requested and have since been ignored for the last 5 weeks. I've filed complaints with the BBB and FTC. The BBB has come back with "no response from the company". It appears they have stolen approximately $6k worth of crypto from me. I am now in the process of seeking legal council on the matter.

Please let this be a very real warning to anyone considering doing business with them.

Hey graymatter I'm sorry about your experience. You can escalate that issue if you use the form Kraken-Septimus posted above and get an answer about it. If you could describe your issue in detail it would be very helpful for our agents.
Thanks for letting us know about your issue.

Kraken-Septimus

full member

Activity: 338

Merit: 101

https://support.kraken.com

I'm confirming that kraken-augustus does in fact work for Kraken and they'll be posting here shortly.

As always, you should only give out ticket numbers or public account IDs to anyone representing Kraken. We won't ask for anything else such as any sensitive info like username, email, passwords etc.

graymatter

member

Activity: 98

Merit: 13

Kraken has denied me access to my account for almost 2 months now.

First it was randomly locked and i was told i needed to provide verification in order to have it unlocked. I provided the information as requested and have since been ignored for the last 5 weeks. I've filed complaints with the BBB and FTC. The BBB has come back with "no response from the company". It appears they have stolen approximately $6k worth of crypto from me. I am now in the process of seeking legal council on the matter.

Please let this be a very real warning to anyone considering doing business with them.

CryptoTeng

member

Activity: 167

Merit: 15

Quote from: anatol1987 on March 06, 2018, 06:51:42 AM

Today I made a Profit take order including a conditional close with stop loss order for ZEC/EUR and it was not triggered despite the price going way below

Can somebody advise the reasons ?

Ahhhhh, the problem is still not solved then. As expected as Kraken was not giving any answer about this.

@anatol1987 : If you look back a few pages, you will see that we have been asking Kraken to explain this issue, and also explain how customers are to distinguish between "fake" pikes and "real" pikes. In the end you will probably get a few Kraken fee credits if you keep nagging l;long enough, but then you will be answered with a bunch of silence from Kraken.

so, again... to ALL Kraken customers. Be advised Kraken is still manipulating its markets. Either by showing fake trades/OHCL data, or by neglecting to solve this problem which has been going on since at least spring 2017 (thus last year)

@ Kraken-Septimus(-crime)

We are still waiting for answers to the questions posed in this thread. Please scroll back a few pages and you will find them. Furthermore, we are still waiting for your apology for lying to us and everybody else about this issue a few pages back. Anatol's post clearly shows again that you have not gotten to the bottom of this issue even though you posted that it was solved.

Kraken-Septimus

full member

Activity: 338

Merit: 101

https://support.kraken.com

Quote from: anatol1987 on March 06, 2018, 06:51:42 AM

Today I made a Profit take order including a conditional close with stop loss order for ZEC/EUR and it was not triggered despite the price going way below

Can somebody advise the reasons ?

Hi anatol1987. I'm sorry to hear about that. Could you please open a ticket here and escalate that ticket using this form? Please describe in as much detail as possible what had happened. Thank you for letting us know about this.

We have been having a lot of issues with fake Twitter accounts attempting to scam our clients by asking them to send ETH to an address and they'll be rewarded with double, 10 times or whatever it may be. If you see a Kraken handle that is offering a promotion like this do not send them any ETH and report them. It's not us.

Edit: You may have noticed that our @krakensupport handle was disabled. It is now active again but we no longer have any followers. Please make sure to follow @krakensupport again.

Our @Krakenfx handle is also still active as well as our Bitcointalk and Reddit accounts. Please reach out on here if you need anything.

anatol1987

newbie

Activity: 3

Merit: 0

Today I made a Profit take order including a conditional close with stop loss order for ZEC/EUR and it was not triggered despite the price going way below

Can somebody advise the reasons ?

Totscha

hero member

Activity: 1276

Merit: 622

Quote from: Kraken are con-artists on March 01, 2018, 06:37:52 AM

Very insightful

Yes it's my fault, your post has now made me realise that

Thanks!

You're welcome! I aim to please Wink

Kraken are con-artists

newbie

Activity: 8

Merit: 0

Very insightful

Yes it's my fault, your post has now made me realise that

Thanks!

Totscha

hero member

Activity: 1276

Merit: 622

Quote from: Kraken are con-artists on March 01, 2018, 05:44:33 AM

Well if you guys are happy with kraken then good for you. I'm just trying warn others what can happen when you deal with this outfit. So apologies, but I won't just shut the fuck up. People need to know what they are dealing with.

Please feel free to read my previous posts on here which explain all.

My internet history and login details show that I only ever logged to my account through krakens own original website. I'm aware that there were/are scam websites posing as kraken.

Even with this, some-how personal details of mine were leaked. The details, history and information I have mean that kraken or some one working inside kraken could only have leaked this info.

Ultimately, the buck stops with them

So basically your e-mail and/or phone got hacked, they changed the login info and emptied your account... Sucks bigtime. Still it's your fault. Blaming Kraken is childish.

But go ahead, blow out some steam if that helps Wink

Kraken are con-artists

newbie

Activity: 8

Merit: 0

Well if you guys are happy with kraken then good for you. I'm just trying warn others what can happen when you deal with this outfit. So apologies, but I won't just shut the fuck up. People need to know what they are dealing with.

Please feel free to read my previous posts on here which explain all.

My internet history and login details show that I only ever logged to my account through krakens own original website. I'm aware that there were/are scam websites posing as kraken.

Even with this, some-how personal details of mine were leaked. The details, history and information I have mean that kraken or some one working inside kraken could only have leaked this info.

Ultimately, the buck stops with them

Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 26. (Read 628889 times)