[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 51.

Baldude

newbie

Activity: 2

Merit: 0

Hi
I had created an account with Kraken but I could not get my account verified as it says it's been disabled.
Can anyone help please?thanks
Bal.
My ticket no is 1293600

Thanks in advance

DocteurO

newbie

Activity: 25

Merit: 0

Quote from: phunixx on January 06, 2018, 07:15:51 AM

Quote from: Sm07key01 on January 06, 2018, 06:55:00 AM

Noob to this whole think and with being from the uk i had to use kraken to buy Ripple.

Luckily i got tier 3 verification within a week :-)

i transfered some Euros via SEPA and it shows in deposits and this is where im getting worried. it within the allowance for tier 2 but i also have sent another deposit and worried something is going wrong.

ive logged two tickets but not hearing good news. I hope everyone is wrong and the matter gets handled quickly. (ticket 1275740)

Anyone else had this happen when trsansfering SEPA from uk.

I did a lot of sepa transfer in the past to kraken and the money was available a day after the transfer was initiated.....It was very fast
Last few weeks i did 2 transfers and it took + 3 days

More than 10 days for me Sad

mac11

newbie

Activity: 1

Merit: 0

Hi, about a 10 days ago i accidently locked my account in a mail for valid new adress withdraw
I allready tried to contact the support page but i only get an automatic repley mail back.
Help me please
Ticket -----------------1170111-------------------
Mac11

phunixx

member

Activity: 121

Merit: 10

Quote from: Sm07key01 on January 06, 2018, 06:55:00 AM

Noob to this whole think and with being from the uk i had to use kraken to buy Ripple.

Luckily i got tier 3 verification within a week :-)

i transfered some Euros via SEPA and it shows in deposits and this is where im getting worried. it within the allowance for tier 2 but i also have sent another deposit and worried something is going wrong.

ive logged two tickets but not hearing good news. I hope everyone is wrong and the matter gets handled quickly. (ticket 1275740)

Anyone else had this happen when trsansfering SEPA from uk.

I did a lot of sepa transfer in the past to kraken and the money was available a day after the transfer was initiated.....It was very fast
Last few weeks i did 2 transfers and it took + 3 days

Sm07key01

newbie

Activity: 2

Merit: 0

Noob to this whole think and with being from the uk i had to use kraken to buy Ripple.

Luckily i got tier 3 verification within a week :-)

i transfered some Euros via SEPA and it shows in deposits and this is where im getting worried. it within the allowance for tier 2 but i also have sent another deposit and worried something is going wrong.

ive logged two tickets but not hearing good news. I hope everyone is wrong and the matter gets handled quickly. (ticket 1275740)

Anyone else had this happen when trsansfering SEPA from uk.

phunixx

member

Activity: 121

Merit: 10

Quote from: Shamane on January 06, 2018, 05:58:44 AM

Quote from: phunixx on January 06, 2018, 05:53:51 AM

14 hours for a BTC transfer between GDAX and kraken and still nothing.....

https://blockchain.info/fr/unconfirmed-transactions

172000 transactions in waiting on bitcoin network ....

btc is not a quick way to transfer so perhaps gdax and kraken are for nothing in this delay.

77 transaction by second ...

I know it is not the quickest way, but i got no option here......it used to be quicker lol

Shamane

member

Activity: 96

Merit: 10

Quote from: phunixx on January 06, 2018, 05:53:51 AM

14 hours for a BTC transfer between GDAX and kraken and still nothing.....

https://blockchain.info/fr/unconfirmed-transactions

172000 transactions in waiting on bitcoin network ....

btc is not a quick way to transfer so perhaps gdax and kraken are for nothing in this delay.

77 transaction by second ...

phunixx

member

Activity: 121

Merit: 10

14 hours for a BTC transfer between GDAX and kraken and still nothing.....

Shamane

member

Activity: 96

Merit: 10

Quote from: Shamane on January 05, 2018, 11:24:31 AM

Quote from: Kraken-Septimus on December 30, 2017, 04:42:48 PM

Quote from: Shamane on December 30, 2017, 01:23:32 AM

Hi kraken (septimus ?),

ticket 1159454 : my withdrawal "on hold" for 3 days now.
i can't escalate it because can"t open our google form with ie/moz/chrome Sad

Understand as all you are in holidays, but if you can make something

regards

Hi Shamane. Your ticket is already set to "Urgent" so it's already escalated as a top priority ticket at this point. A specialized team member will be helping you with this as soon as possible. Thanks for your patience.

XRP wityhdraw "on hold" since 26/12 ...
Escalate the ticket all the days .... Always 0 news by mail ....

678€ fees pay from 1/11/2017 :
My account block for 18 days (finish now).
My money block for 11 day ...

It's time to do something Kraken ...

12 day after a withdraw go "on hold", after a ticket, escalate it all the day ....

The withdraw go to "fail" and my money back ....

0 human mail receive since this time, no apology, no commercial act to assume lost of money since xrp go to 2.8 to 2.22 ....

A good news they say they make the update tonight (6/1/2018 at 22h utc), but i'm afraid (hope to make mystake) it's not the entire update but just a patch as always Sad

MohAli59

newbie

Activity: 4

Merit: 0

Quote from: MohAli59 on January 03, 2018, 11:10:22 AM

Dear Kraken,

I have had an issue for 3 weeks and have sent several emails about this. I keep getting the same reply. I got locked out of my account on December 12th after I added an ethereum withdrawal address. I followed the guide on your website, changed my password and used 2FA. The password was changed but the account still shows locked when I log in. The request number is 107112. I need the account to be unlocked but cannot seem to get ANY response from your support team.

Hi MohAli59. I'm sorry to hear that you're locked out of your account. You can escalate your ticket's priority by filling out /forms/2VolutBY6HBGJRRA3]this form. Thanks for your patience.
[/quote]

I have escalated the matter immediately after your reply, but still NOTHING from Kraken. We are going into the 4th week that my account is locked. The description on your website on how to unlock an account by using 2FA and changing the password does nothing and is not accurate at all. Annoyance is building up to a boiling point.

Random423

newbie

Activity: 7

Merit: 0

Quote from: Random423 on January 05, 2018, 05:48:50 PM

After a few months I tried your service again. It is even worse than before. Where is the new trading engine? Your site is even slower and throws more errors than it did before. Trying to buy for 2-3 hours already without any success. Ofc you stil have the same random error messages and orders suddenly pop up while the main page told me it failed. Seriously Kraken how do you even manage to run this incompetent and unreliable site?!?

Is Error 520 your new trade engine?

After getting so many errors it just worked fine this moring. I guess your service is good but you are just overrun by people. Time to upgrade your system.

rohlik

newbie

Activity: 1

Merit: 0

Have the same problem here: locked out of my account after clicking a link to confirm new withdrawal address. I answered the email with the 7 questions and made a support evaluation request to speed up things... nothing happened yet! I'm getting more and more frustated about their lack of communication.. I want to get on with my trading and Kraken is my online fiat line to my bank account. I don't want to loose my money..
Please solve this problem Kraken! My request number is 1277015.
Thanks.

Random423

newbie

Activity: 7

Merit: 0

After a few months I tried your service again. It is even worse than before. Where is the new trading engine? Your site is even slower and throws more errors than it did before. Trying to buy for 2-3 hours already without any success. Ofc you stil have the same random error messages and orders suddenly pop up while the main page told me it failed. Seriously Kraken how do you even manage to run this incompetent and unreliable site?!?

Is Error 520 your new trade engine?

tompika11

newbie

Activity: 4

Merit: 0

please help ,
ticket : 1171724
27/12 worst nightmare Sad

Shamane

member

Activity: 96

Merit: 10

Quote from: Kraken-Septimus on December 30, 2017, 04:42:48 PM

Quote from: Shamane on December 30, 2017, 01:23:32 AM

Hi kraken (septimus ?),

ticket 1159454 : my withdrawal "on hold" for 3 days now.
i can't escalate it because can"t open our google form with ie/moz/chrome Sad

Understand as all you are in holidays, but if you can make something

regards

Hi Shamane. Your ticket is already set to "Urgent" so it's already escalated as a top priority ticket at this point. A specialized team member will be helping you with this as soon as possible. Thanks for your patience.

XRP wityhdraw "on hold" since 26/12 ...
Escalate the ticket all the days .... Always 0 news by mail ....

678€ fees pay from 1/11/2017 :
My account block for 18 days (finish now).
My money block for 11 day ...

It's time to do something Kraken ...

keyboard warrior

sr. member

Activity: 266

Merit: 251

Quote from: apaullo57 on January 05, 2018, 08:31:54 AM

Have the same problem here: locked out of my account after clicking a link to confirm new withdrawal address. I answered the email with the 7 questions and made a support evaluation request to speed up things... nothing happened yet! I'm getting more and more frustated about their lack of communication.. I want to get on with my trading and Kraken is my online fiat line to my bank account. I don't want to loose my money..
Please solve this problem Kraken! My request number is 1239931.
Thanks.

Have you been making high USD value transactions? They probably shouldn't ask the 7 questions unless you have. I hope they aren't using them as an excuse to delay withdrawals.

svennevw

newbie

Activity: 2

Merit: 0

Hi, about a week ago i accidently locked my account..
I allready tried to contact the support page but i only get an automatic repley mail back.
Pls help me
Ticket nr 1275809

Thanks
Sven

apaullo57

newbie

Activity: 3

Merit: 0

Have the same problem here: locked out of my account after clicking a link to confirm new withdrawal address. I answered the email with the 7 questions and made a support evaluation request to speed up things... nothing happened yet! I'm getting more and more frustated about their lack of communication.. I want to get on with my trading and Kraken is my online fiat line to my bank account. I don't want to loose my money..
Please solve this problem Kraken! My request number is 1239931.
Thanks.

mithrandi

member

Activity: 75

Merit: 10

Looks like they have delays on all cryptocurrencies; I've been waiting on an XBT deposit for over 8 hours, and I've seen reports of ETH delays as well.

CryptoCelebritiesTreasure

newbie

Activity: 40

Merit: 0

Has anybody problems with withdrawal of ETH from Kraken? I faced with delay of 2 days ( Is it possible?

Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 51. (Read 629033 times)