Great, so we can now access this project through their apps. Hopefully the team is capable enough whatever circumstances that may encounter.
Well, facing problems and a lot of unexpected happenings are normal and we cannot avoid that, it is how the dev will handle it and how they can fix whatever problems will occur.
No it's not normal, in a proper normal wallet no such shit happens. Why to move to a crappy wallet from proper working wallets. That's what idiots do
It may be also a good idea if they can put a syncronize wallet like bitcoin core wallet don't you think? Because it can reduce the hacking and there is only specify place that you can log in your account for strict securities.