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Topic: [ANN] Spondoolies-Tech - carrier grade, data center ready mining rigs - page 314. (Read 1260290 times)

copper member
Activity: 2898
Merit: 1465
Clueless!
Thank you. Going to give it some thought, BTC's low price being the only thing that makes me hesitate. That SP35 would be nice. Smiley

yeah i agree these guys have been good to me (gave me a refund even thou technically
 they did not need to do so at least legally)


feel I owe them a product ...just at 15c/kwh and hosting fees can't get the numbers to work at these btc prices (or the prev units not really good for my home use)

well maybe the next lot then ... another.generation or some such I can figure out at least how to kinda float a miner from them.....the NO pre-order plan is helpful

on me jumping the shark on this....pretty much no more pre-orders of asic equip for me (no refund no roi Titan)

Searing
legendary
Activity: 1596
Merit: 1000
Thank you. Going to give it some thought, BTC's low price being the only thing that makes me hesitate. That SP35 would be nice. Smiley
donator
Activity: 1414
Merit: 1051
Spondoolies, Beam & DAGlabs
Seeing the level of communication provided by SP in this thread makes me want to order some hardware.  What are the lead times for orders placed this week or next?
SP20 - less than a week
SP35 - one month
legendary
Activity: 1596
Merit: 1000
Seeing the level of communication provided by SP in this thread makes me want to order some hardware.  What are the lead times for orders placed this week or next?
donator
Activity: 1414
Merit: 1051
Spondoolies, Beam & DAGlabs
You mean about the fact that 3 days prior to their shipping deadline they had no clue if they could ship or not? ...
We're working through the weekend to meet the October shipping deadline.
The reasons for the last minute shipping are numerous and has also very much to do with unauthorized strikes in Israel sea ports, see for example here.
It happens also in previous months, we had to ask the carrier to change route, deliver to cypress and fly the parts into Israel.
We're going through hoops to make sure the entire material needed for production arrives on time. It's an enormous, challenging task.
Right now we're producing the SP20 and we'll ship them after the proper burn-in tests in Flextronics. It might be slipped to the beginning of next week. If this will be the case, we'll compensate.

Guy
hero member
Activity: 700
Merit: 504
Run a Bitcoin node.
Not the answer I was looking for unfortunately, but thanks for your reply.


I will add that our estimations on RB and systems preformance were honest. It wasn't a deliberate tactic. I did learn a lesson here.

We also found the root cause, which we'll make sure not to repeat on future gens. I'm sorry that I'm vague here.

We'll start another round of refunds (and complete the first one, we have problems with small number of international wires) soon.

Guy

should work on the underpromise/overdeliver model a bit. By comparison, almost every single bitmain product has been capable of acheiving 10% over spec
S1: 180->200GH
S2: 1TH->1.15TH
S3: 440GH->500GH
S4: 2TH->2.2TH
S1 - agreed, my S1 has given a solid 200GH/s (overclocked) since I got it.

S2 - disagree. My S2 power supply failed, the original Enermax 1000 was inadequate. Also I get a pretty solid 1TH/s, which is on-spec and I'm happy with, but I certainly don't get anything over spec.

hero member
Activity: 700
Merit: 504
Run a Bitcoin node.
24 hours left...will the SP20 tracking number be received?  I'd bet NO.
We are still working hard to ship out all the SP20s by tomorrow and will continue to update you.
You are one angry miner...
You mean about the fact that 3 days prior to their shipping deadline they had no clue if they could ship or not?  And 24 hours before there is no additional news? I may be angry, but it's better than being a pushover who just accepts these poor business practices.

think it was reference to the fact that spondoolies just promised that they will likely ship out all the SP20 orders by the end of the month - 1 hour before you said you dont beleive them

Time will tell, eh?

Why all the concern..SP has a pretty solid track record for shipping on time. If it is delayed a day or so it will not really make a big difference. You need to pop a Xanax or 3 and chill out.

Wow, people are "pre-complaining" when the deadline hasn't been missed yet?
legendary
Activity: 2128
Merit: 1119
24 hours left...will the SP20 tracking number be received?  I'd bet NO.
We are still working hard to ship out all the SP20s by tomorrow and will continue to update you.
You are one angry miner...
You mean about the fact that 3 days prior to their shipping deadline they had no clue if they could ship or not?  And 24 hours before there is no additional news? I may be angry, but it's better than being a pushover who just accepts these poor business practices.

think it was reference to the fact that spondoolies just promised that they will likely ship out all the SP20 orders by the end of the month - 1 hour before you said you dont beleive them

Time will tell, eh?

Why all the concern..SP has a pretty solid track record for shipping on time. If it is delayed a day or so it will not really make a big difference. You need to pop a Xanax or 3 and chill out.
sr. member
Activity: 471
Merit: 250
I can confirm about SP31 shipping, got my email, checked the tracking, DHL should deliver on Monday.

hero member
Activity: 784
Merit: 502
24 hours left...will the SP20 tracking number be received?  I'd bet NO.
We are still working hard to ship out all the SP20s by tomorrow and will continue to update you.
You are one angry miner...
You mean about the fact that 3 days prior to their shipping deadline they had no clue if they could ship or not?  And 24 hours before there is no additional news? I may be angry, but it's better than being a pushover who just accepts these poor business practices.

think it was reference to the fact that spondoolies just promised that they will likely ship out all the SP20 orders by the end of the month - 1 hour before you said you dont beleive them

Time will tell, eh?
legendary
Activity: 2128
Merit: 1005
ASIC Wannabe
24 hours left...will the SP20 tracking number be received?  I'd bet NO.
We are still working hard to ship out all the SP20s by tomorrow and will continue to update you.
You are one angry miner...
You mean about the fact that 3 days prior to their shipping deadline they had no clue if they could ship or not?  And 24 hours before there is no additional news? I may be angry, but it's better than being a pushover who just accepts these poor business practices.

think it was reference to the fact that spondoolies just promised that they will likely ship out all the SP20 orders by the end of the month - 1 hour before you said you dont beleive them
hero member
Activity: 784
Merit: 502
24 hours left...will the SP20 tracking number be received?  I'd bet NO.


We are still working hard to ship out all the SP20s by tomorrow and will continue to update you.

You are one angry miner...


You mean about the fact that 3 days prior to their shipping deadline they had no clue if they could ship or not?  And 24 hours before there is no additional news? I may be angry, but it's better than being a pushover who just accepts these poor business practices.
Qeu
full member
Activity: 120
Merit: 100
Still waiting for the GB compensation...
Yesterday i got:
Quote
We are preparing your refund, but our bank is having difficulty with the wire. Can we send your refund in bitcoin? It will probably be faster. If that is ok, please send me your wallet address.
Why not directly? Why firs a request asking for 20 different Bank things.
If any bank "is having difficulty" with a normal wire transfer I would asap close this bank account!

We have trouble with international wires all the time, and we use Bank of America Commercial account. Pretty typical, if you need the money back ASAP I would take the BTC. SPTech is certainly not KnC who will hold your refund for 6+ months.
No kiddin', I am waiting on a refund from you for longer than 3 months now, numerous requests, pm's, totally ignored service tickets, still waiting on the shipping cost return, where you are again working on for 5 weeks now,  the extra X3 psu was refunded, but $30 short. Come on.
legendary
Activity: 1904
Merit: 1007
24 hours left...will the SP20 tracking number be received?  I'd bet NO.


We are still working hard to ship out all the SP20s by tomorrow and will continue to update you.

You are one angry miner...
hero member
Activity: 784
Merit: 502
24 hours left...will the SP20 tracking number be received?  I'd bet NO.
sr. member
Activity: 314
Merit: 250
I'm glad to announce that the entire October batch of SP31 has been shipped out.

It will take us another day to send you all the tracking numbers and AWB, however we wanted to assure you that all the units are on their way.

We are still working hard to ship out all the SP20s by tomorrow and will continue to update you.

Your patience is much appreciated,

Gadi

תודה רבה

Got tracking number and the package already departed from DHL facility in Tel Aviv - Israel.
Great job Spondoolies!
sr. member
Activity: 473
Merit: 250
I'm glad to announce that the entire October batch of SP31 has been shipped out.

It will take us another day to send you all the tracking numbers and AWB, however we wanted to assure you that all the units are on their way.

We are still working hard to ship out all the SP20s by tomorrow and will continue to update you.

Your patience is much appreciated,

Gadi

תודה רבה
donator
Activity: 1414
Merit: 1051
Spondoolies, Beam & DAGlabs
I'm glad to announce that the entire October batch of SP31 has been shipped out.

It will take us another day to send you all the tracking numbers and AWB, however we wanted to assure you that all the units are on their way.

We are still working hard to ship out all the SP20s by tomorrow and will continue to update you.

Your patience is much appreciated,

Gadi
hero member
Activity: 728
Merit: 500
Still waiting for the GB compensation...
Yesterday i got:
Quote
We are preparing your refund, but our bank is having difficulty with the wire. Can we send your refund in bitcoin? It will probably be faster. If that is ok, please send me your wallet address.
Why not directly? Why firs a request asking for 20 different Bank things.
If any bank "is having difficulty" with a normal wire transfer I would asap close this bank account!

We have trouble with international wires all the time, and we use Bank of America Commercial account. Pretty typical, if you need the money back ASAP I would take the BTC. SPTech is certainly not KnC who will hold your refund for 6+ months.
Your right, they only hold it for 3  Cool
hero member
Activity: 546
Merit: 500
Owner, Minersource.net
Still waiting for the GB compensation...
Yesterday i got:
Quote
We are preparing your refund, but our bank is having difficulty with the wire. Can we send your refund in bitcoin? It will probably be faster. If that is ok, please send me your wallet address.
Why not directly? Why firs a request asking for 20 different Bank things.
If any bank "is having difficulty" with a normal wire transfer I would asap close this bank account!

We have trouble with international wires all the time, and we use Bank of America Commercial account. Pretty typical, if you need the money back ASAP I would take the BTC. SPTech is certainly not KnC who will hold your refund for 6+ months.
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