Topic: [ANN] Spondoolies-Tech - carrier grade, data center ready mining rigs - page 315. (Read 1260290 times)

Still waiting for the GB compensation...
Yesterday i got:
Why not directly? Why firs a request asking for 20 different Bank things.
If any bank "is having difficulty" with a normal wire transfer I would asap close this bank account!

The SP10 uses a DS1050-3 power supply. However, I've found in the past that the DS1050-3 PSUs you can get on the market (e.g. ebay) do not work with the SP10, since there is some difference in how they supply 5V to the miner. The DS1200-3 used by the SP30 also works in the SP10. You can get those on ebay too, but the ebay ones also don't work in the SP10 because of the 5V issue. However, in the SP30, the 5V for the control board is shared between the top PSU and bottom PSU, and if either one correctly supplies 5V, then the machine works. As a result, what you can do (and what I've done in the past when we had a SP10 with a failed PSU, before we got spare PSUs from Spondoolies) is you can buy an ebay DS1200-3 PSU, stick it in an SP30, and then put the SP30's DS-1200-3 into the SP10.

Spondoolies will probably be able to send you a fresh PSU, though. You'll get better support if you email [email protected] instead of posting in the forum.

if you want reliable, stable, quality bitcoin miners with excellent customer service - there really is only one manufacturer that you can rely on. Everything with Spondoolies is honest and up-front and not 'made in china'.

I remember when i was a nipper, I'd get toys at christmas 'made in china' they'd always break, become defunct or not work properly. Things don't change just because your loyalty makes you blinkered.

buy spondoolies, or expect issues.

while i 100% agree with the sentiment, every single bitmain product has been an overpriced, failing/used piece of shit.

s1 was the best of the bunch - but without days of 'fixing' they were shit.

s2 was just overpriced shit, they revised it about 5 times, each time it was shit - when they finally got it right - they stopped selling them and continued mining them instead. i bought 4, all four were fucked up - all four took MONTHS of emails to get more shit sent...  2 of them are STILL fucked and run only 9 boards

sorry, but fuck bitmain!!

Next 24h is still Thursday and Friday morning the Postal Service (http://www.israelpost.co.il/) still works.

DHL  (http://www.dhl.co.il/en/express/shipping/find_dhl_locations.html) .. should be the same.
 

Not the S3+'s that I have: #1 452 GH/s, #2 460, #3 501, #4 477, #5 458, #6 478.  So good but spec was 453 and only one unit of the six can do 500, room temp 18C.

The three SP10's I have are very solid, right now running at 1426, 1427, 1440, they go from 1390 when it's warm up to 1440 when it's cold.

I would describe Spondoolies as delivering a Mercedes experience for which you pay a premium.  Bitmain has been great about delivering stuff fast and cheap, and I loved the S1 and S3, but they had huge quality problems with the S2 and S4.

Spondoolies also provides top notch customer support, I bricked one of the SP10's on day one and they had me up and running over Skype chat in just a few hours.

should work on the underpromise/overdeliver model a bit. By comparison, almost every single bitmain product has been capable of acheiving 10% over spec
S1: 180->200GH
S2: 1TH->1.15TH
S3: 440GH->500GH
S4: 2TH->2.2TH

I will add that our estimations on RB and systems preformance were honest. It wasn't a deliberate tactic. I did learn a lesson here.

We also found the root cause, which we'll make sure not to repeat on future gens. I'm sorry that I'm vague here.

We'll start another round of refunds (and complete the first one, we have problems with small number of international wires) soon.

Guy

Folks,  be grateful that Spondoolies are not a bunch of lying thieving tossers like some other companies in this business we all know.

Rome Jerusalem wasn't built in a day ~L)L~

Not the answer I was looking for unfortunately, but thanks for your reply.

I've waited for the SP35 results, as explained.

We'll improve RockerBox a bit in future batches, but it won't be able to achieve 200 GHs in the SP35 form factor, due to various limiting factors.
In the SP20 form factor, each RB gives above 200 GHs

It's been and still very intensive month.

Guy

This is unfortunate (5.5Ths advertised rate) ... yet again I have per-ordered a machine that will under-perform from the advertised rate.

Granted, Sponds you will be fair and offer compensation for the Ghs shortfall (not that any details about this were issued?), but we really are seeing history being repeated again, and again.

Guy, I wonder why you base your business model on raising hype, and then under performing and having to compensate ... Your silence until today about specs had already alerted me.

Guy, congratulations on again meeting your delivery deadlines.

What happened to 5.5 TH for SP31?

Will there be a price adjustment as with the SP30?

Perfect - thanks!

Shipping documents and tracking numbers will be sent individually over the next 48 hours.

Sounds good.  I got this in email form.   Did not get an email stating that my product is shipping.  Is this the email indicating so?


Thanks...

Dear Customers,

We are extremely happy to be shipping the first batch of the SP31.

To build the SP31, we were able to improve the performance of our 2nd generation ASIC (“RockerBox”). We’ll continue to push the envelope and improve the ASIC further in next batches.

Testing of the new units resulted in the following modifications to the original specifications:

•   The SP20 will reach the expected 1.7TH/s +- 5%. Current power draw measurements show usage of 1.2kW with 90% efficiency PSU
•    The hash rate of the SP31 will be 4.9TH/s +- 5%. Power consumption will remain the same 3kW at the wall as in the previous SP30.
•   The current results are expected to affect the specifications of the SP35 as well with units currently under test showing 5.5TH/s +- 5% using 3.65kW at the wall.

Ever since the launch of our first product in March we have been pushing the boundaries of power efficiency and quality of design, to make sure our customers have access to the best technology available. We are proud to have continued to do so with the SP31 and SP35.

Our commitment to our customers is as it has always been: to preserve the USD per GH/s ratio that was promised to them. We will compensate all customers for the difference in hash rate based on preserving the USD per GH/s ratio of the original deal.

As with previous batches, delivery dates will not be affected by these changes

We remain at your disposal for any concerns or questions and we look forward to continue serving you in the future.

Best Regards,

Guy

Completely understood.

Yes I appreciate that Guy I was happy with delivery it was on time as promised although I still wanted a more definitive timeline for the shipment. My refund came on time. My units worked exceptionally well and when I sold them as I said before they held their value extremely well. More than I thought they would and they sold immediately.

All consumers really want some more specific dates or times or minimally a 2 or 3 shipping window in advance. Just the nature of the consumer wants and needs it is clear that you guys do the best you can but that won't stop people from wanting a better estimate on shipping.