Topic: [ANN] US/North American Bitfury sales NEW STOCK ***NOW SHIPPING*** - page 226. (Read 576936 times)
July 19, 2013, 06:08:43 PM
Dave doesn't sell to the EU. The site for EU sales is http://www.bitfurystrikesback.com/
July 19, 2013, 05:50:29 PM
@buzzdave, I've read through this entire thread hoping to find information about warranty but couldn't find it. Please elaborate on this.
I wanted to touch on this - its a topic that is very important, but unfortunately we have not finalized our ideas yet. We absolutely intend to back our product for manufacturing quality and function. I expect to offer a 30 day full-replacement warranty at a minimum. Issues yet to iron out are:
-are we guaranteeing hashrate - this can vary due to so many factors outside of the hardware itself.
-how will we detect tampering, especially attempts to OC
-should we warranty for longer, standard seems to be 90-days
All devices will be tested prior to shipment. More details. I don't know yet how long it makes sense to burn them in. The engineers will give me an idea if its a matter of just seeing them fire up, or is it better to run them for 24 hours.
Before you ask, sorry no I can't coordinate testing them against your specific pool creds...at least not yet.
Interested in the warranty info as well. My understanding is that EU law mandates a 2-year warranty?
July 19, 2013, 05:06:06 PM
Before you ask, sorry no I can't coordinate testing them against your specific pool creds...at least not yet.
Sounds like a good plan to pay for the free shipping.
July 19, 2013, 03:08:54 PM
@buzzdave, I've read through this entire thread hoping to find information about warranty but couldn't find it. Please elaborate on this.
I wanted to touch on this - its a topic that is very important, but unfortunately we have not finalized our ideas yet. We absolutely intend to back our product for manufacturing quality and function. I expect to offer a 30 day full-replacement warranty at a minimum. Issues yet to iron out are:
-are we guaranteeing hashrate - this can vary due to so many factors outside of the hardware itself.
-how will we detect tampering, especially attempts to OC
-should we warranty for longer, standard seems to be 90-days
All devices will be tested prior to shipment. More details. I don't know yet how long it makes sense to burn them in. The engineers will give me an idea if its a matter of just seeing them fire up, or is it better to run them for 24 hours.
Before you ask, sorry no I can't coordinate testing them against your specific pool creds...at least not yet.
July 19, 2013, 10:43:46 AM
Anyone have a finalized plan for a case/enclosure for the starter kit with room for expansion? Would love to get mine ready.
July 19, 2013, 10:17:16 AM
I ordered some July chips so we can get started on our design, I could sure use the board source files to have something to compare to. I'm mainly just interested in the single chip breakout board design for now, but later we'll also want to chain them so the other design will be useful to look at as well. I found the pinout xls in the other thread.
Please email me at [email protected] - I will send immediately.
[EDIT] Yikes! I found a half written response to your first request! Sorry man I'll finish it and send!
Got it, thanks! We are working on something awesome now for sure.
July 19, 2013, 09:52:35 AM
Ship to CBI (cbiusa.com) which is near the rainbow bridge border. CBI is a package/delivery warehouse that lots of Canadians use to buy stuff from the States because you can use a US address.
There is a package pickup fee ($6?). And the only thing you need to do is drive there to pick it up. Oh, and pay any customs fees when you bring your packages back.
There is a package pickup fee ($6?). And the only thing you need to do is drive there to pick it up. Oh, and pay any customs fees when you bring your packages back.
That service looks good, I'll check them out.
Thanks
July 19, 2013, 09:46:49 AM
Ship to CBI (cbiusa.com) which is near the rainbow bridge border. CBI is a package/delivery warehouse that lots of Canadians use to buy stuff from the States because you can use a US address.
There is a package pickup fee ($6?). And the only thing you need to do is drive there to pick it up. Oh, and pay any customs fees when you bring your packages back.
There is a package pickup fee ($6?). And the only thing you need to do is drive there to pick it up. Oh, and pay any customs fees when you bring your packages back.
July 19, 2013, 09:42:15 AM
If you guys live in the Toronto area you can always ship to CBI and pick it up there yourself. Save on brokerage/handling fees.
I'm near Toronto. How does CBI work?
July 19, 2013, 09:41:10 AM
If you guys live in the Toronto area you can always ship to CBI and pick it up there yourself. Save on brokerage/handling fees.
EDIT: Don't have to be in Toronto but if you are close to the Buffalo border
EDIT: Don't have to be in Toronto but if you are close to the Buffalo border
July 19, 2013, 09:30:25 AM
So... Some of the times in the past when I ordered stuff from the states and thought I ended up paying like 35% duty, that was actually just the HST and a brokerage fee? That's terrible.
Yes, it's called NAFTA. 
July 19, 2013, 08:22:07 AM
So... Some of the times in the past when I ordered stuff from the states and thought I ended up paying like 35% duty, that was actually just the HST and a brokerage fee? That's terrible.
July 19, 2013, 06:29:11 AM
Our company uses UPS for US shipments (for 9 years that I've been here + 1yr FedEx, +1yr DHL). We probably have between $10k to $20k monthly bill from them, so you can imagine the volume.
We have tried FedEx and DHL for US shipments but none of them could match quality and customer service that we get from UPS.
We have tried FedEx and DHL for US shipments but none of them could match quality and customer service that we get from UPS.
July 19, 2013, 04:22:41 AM
Please only use USPS to ship to Canada. FedEx, UPS, etc tend to charge absurd brokerage fees usually equivalent to 15-20% of the declared value of the item.
+1If it will cost several days' mining to cover the brokerage fees, no thank you. priority USPS services should deliver within a week
July 19, 2013, 03:41:13 AM
I ordered some July chips so we can get started on our design, I could sure use the board source files to have something to compare to. I'm mainly just interested in the single chip breakout board design for now, but later we'll also want to chain them so the other design will be useful to look at as well. I found the pinout xls in the other thread.
Please email me at [email protected] - I will send immediately.
[EDIT] Yikes! I found a half written response to your first request! Sorry man I'll finish it and send!
July 19, 2013, 01:15:41 AM
I ordered some July chips so we can get started on our design, I could sure use the board source files to have something to compare to. I'm mainly just interested in the single chip breakout board design for now, but later we'll also want to chain them so the other design will be useful to look at as well. I found the pinout xls in the other thread.
July 19, 2013, 12:09:48 AM
@buzzdave, I've read through this entire thread hoping to find information about warranty but couldn't find it. Please elaborate on this.
July 19, 2013, 12:05:52 AM
Or use DHL to Canada. Brokerage fees are more reasonable with them as well.
July 18, 2013, 11:45:29 PM
Please only use USPS to ship to Canada. FedEx, UPS, etc tend to charge absurd brokerage fees usually equivalent to 15-20% of the declared value of the item.
+1 
July 18, 2013, 11:20:23 PM
Please only use USPS to ship to Canada. FedEx, UPS, etc tend to charge absurd brokerage fees usually equivalent to 15-20% of the declared value of the item.
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