I have a very serious problem I retired my 134800.82 ams from yobit to coinexchange a day ago however the transaction was confirmed in yobit as completed and my balance did not fall on coinexchange I went to look at amsterdamblockchain.info and there is no transaction with the I do not know what's going on with this coin anymore if I lose that money and the only money I have for God's sake could help me? !!! OBS: Before depositing on coinexchange I generated a new address so that I did not have any problems with the deposit. but the hash id of the transaction is not in the blockchain so it's very frustrating the support of coinexchange answered me like this:
Until we see that this transaction has been confirmed on the network we cannot credit your account.
This may be due to congestion on the network and the block chain is slow or not moving.
Unfortunately there is nothing we can do until the transaction is confirmed on the block chain as the deposit has not technically reached our wallet yet.
Please for further support either contact the support from where you sent the funds and / or the coin developer.
Sincerely,
CoinExchange.io Support Team
pleaseeee help meeeee DEVSSSS
If the exchanges are on 2 different wallets and chains then they are not compatible to withdraw from one to the other. This is an exchange not having updated the software so it's the exchanges fault, not the developer.
friend is on the website of amsterdamcoin that the portfolios yobit and coinexchange both are v4.0 ie the same wallet and another point and that soon after a few hours later I made a withdrawal of 0.82 AMS from yobit from the same wallet to the same wallet on coinexchange and my ams dropped normally with no problem how to explain this? I'm very upset about what happened because I did everything to not give any problem and I did everything correctly I do not know why the problem + 2 days and so far my deposit has not fallen!
